Apple
Using eSim
Hello, I have an Iphone SE with an eSim that I use for work. My personal phone is an Iphone 16e. When I am at work I have to carry two phones to stay connected. Can I set up the eSim on my work phone (Iphone SE) so that it will also receive personal calls. AND Can this be done at no cost?
my phone is locked but the customer service says it unlocked
my got my iphone 16 pro by the end of last year, and after 60 days the phone should be unlocked, yet when i check the setting of my phone, it says its locked. with the poor customer service i cant trust the agent how can i make sure that my phone is unlocked because i am flaying out the US and i need to make sure that the…
Customer Service Problem
I called Customer Service last Friday and the agent outlined several things he was putting on my account to rectify a situation I had recently and then to make things better more economical on my plan which includes 7 business lines. Just as he was finishing, we were suddenly disconnected. I called back and a different…
iPhone Purchase
Here is some advice...DO NOT purchase an iPhone through Verizon. Get it through Apple. In early July I received an offer from Verizon that I would receive $600 to trade in my iPhone 12 for an IPhone 16 Pro Max. So I visited a corporate store and consummated the deal. A few days later my new phone arrived, I transferred all…
Past call logs!
When glancing over the call and text history I noticed whenever my husband calls me his number will call his own line that very minute on many occasions. Can anyone help me out as to why I’m seeing this? It goes: 7:07 PM my # Incoming, CL Jan 24 7:19 PM My number Him calling back Jan 24 7:19 PM His ## Incoming, CL It…
Printing text messages
How can I print my text messages from a certain contact? I need the entire conversation printed.
Credit Card insurance claim
I am trying to file an insurance claim for a broken phone through my credit card. The credit card benefit service is asking for: * A copy of a diagnostic from an authorized service center stating what is wrong with the product and whether it is cost effective to repair it. However, I turned in the phone to verizon already.…
Rebate
I have been with Verizon for at least 20 years and in April my partner who was with ATT and I went to store I wanted to upgrade my phone while there she asked about his and we said we still owe $275 on it with ATT so she said well Verizon will pay that with a rebate and we are like oh wow really? So long story short I had…
Just want to know what’s happening so I can fix it
So I placed an order with my cash app card and it says payment declined so I updated my payment method and it still said declined it took the money twice but it won’t ship my order I am so confused if the payments going through how is it declined do I need a credit card not a debit please let me know so I can resolve my…
iphone not receiving calls
My iPhone 16 pro has only sporadically received incoming calls since I upgraded on launch day. I've tried everything under the sun to try and fix this - including: * reset network settings * fully resetting iphone and not restoring from backup * new esim * calling Verizon support and resetting plan, wifi calling, and other…
60 day unlock question
Hi, my phone is currently locked to Verizon but is scheduled to be unlocked soon. I'm currently in a different country and have my Verizon eSIM active with calling only (no data, no TravelPass) But I have WiFi. Will Verizon still be able to push the unlock??
Fraud Department
So I recently purchased 2 IPhone 16 plus for my son and soon to be wife, and when they received the phones, they had no service on them. I called the fraud department multiple times last night and even this morning to verify my info over the phone countless times and every time they tell me "sir, due to the information you…
iPhone 16 Pro Max
I want to buy an iPhone 16 Pro Max 512GB
Delayed iPhone 16, 16 Pro and 16 Pro Max
I have been a long time customer of Verizon, with 3 lines currently. I am upgrading all 3 lines to the new iphone 16s, and ordered 3 different models (16, 16 Pro and 16 Pro Max). I pre-ordered the new iphones on 9/16. The order confirmation had 3 different estimated delivery dates: 9/20 for iphone 16, 9/27 for iphone 16…
Apple
I bought a mobile phone in Hong Kong, but I couldn't use it. It prompted me that I was locked in Verizon.
Horrible Experience
Verizon customer service is the worst. I mean the worst of the worst. I thought Cox & AT&T disrespected their customers and then I tried Verizon. From the start the experience was a convoluted mess of online sign up, dropped chats, dropped calls, new agents, different promotions, and still not getting it right. I am…
Not receiving calls
My iPhone has not been able to receive all incoming calls. I went through all of the trouble shooting steps. Verizon said I needed a new phone. The new phone does this as well. Tech support says it needs a factory reset because something was downloaded and it created a software issue. They also said I did NOT need a new…
My mobile phone has been activated for 60 days and it is still locked. Please help me check
My mobile phone has been activated for 60 days and it is still locked. Please help me check
I want a phone!
You guys have not helped me out!
Earphones
What are the best AirPods or headphones to get for someone that’s sensitive to hearing / or hearing is going deaf
Iphone
I just want a better phone
Calls automatically going to voicemail
My iPhone 14, and 2 out of the 4 other phones on my family plan, have incoming calls automatically go to voicemail. It doesn't happen all the time, just randomly. How can we fix this?
Unlocking Verizon-Locked iPhone
Dear Verizon Customer Support, I hope this message finds you well. I recently purchased an iPhone from a retailer in Pakistan, believing it to be factory unlocked. Unfortunately, I have since discovered that the device is locked to Verizon's network. Upon further investigation, I found that the device has a clean status…
Is it still possible to activate an iPhone 6s on Verizon
Is it still possible to activate an iPhone 6s on Verizon
@verizon.net
Here we go again: for three weeks now I've been trying to re-install my @verizon.net email on my iphone mail app. Done all that's necessary: two step verification, third party app password generated, imap option enabled. When submitted, after waiting thru verification, I get "wrong password or username". And that's it. No…
New Iphones stolen by shipper
I am a new customer switching from AT&T over to Verizon. I ordered 1 Iphone 16 Pro Max and 2 Iphone 16 Pro's. Upon the delivery from FedEx we opened the shipping box to find that the Iphone boxes had been opened and the phones and charging cables removed. By this time the FedEx driver was gone. We called to file a claim…
Dual Line on same phone
I show I have 2 numbers on one page but says suspended on another????
Not receiving calls / texts on wifi
The problem is sometimes I will not receive phone calls or text messages while I am at home on the Wi-Fi. Wi-Fi calling is on. I would just turn it off, but the Verizon cell signal is very weak in my home but this issue is not constant. It is very sporadic so maybe 30 minutes of the day will be like this, but I also have…
iPhone not receiving calls
I upgraded my iPhone to the iPhone 16PRO about 8 months ago. About 2 months ago I had several people telling me that when they called me they would get silence for several seconds and then they would get my voicemail. My phone wouldn’t ring, no missed calls, nothing. I tried everything on my end. I called Verizon and…
iPhone 16Pro
I bought a second-hand Apple 16Pro on the way. When I try to activate it, it shows that the device has been listed as lost. And the network is locked in Verizon. As a result, I can't use this mobile phone now. I hope Verizon can help you deal with this problem. Thank you very much.