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New Verizon Router DC's over 50x a day.
I just upgraded to Fios 1gig plan and received a complimentary Verizon CR1000A which retails for $399, what??? Anyway, I have a simple one-bedroom with many devices and used a mesh router with 2 extenders (access points). This IMO is THE best router ever, Ubiquiti Amplifi-HD. Their tech support is unparalleled and worth…
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Fios Extender Too close but no room for distance
I have my G3100 router in the basement in the center against the back wall and the E3200 Fios extender in the far basement front corner to boost the outside front porch WIFI but I keep getting the fast yellow flashing LED. I can't move them farther apart as the G3100 is wired to the ONT mounted on the back wall. Will this…
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CR1000B not working with 6GHz
I have the CR1000B and a frequency scan shows very poor to non existent 6GHz signal from the router. The 5 and 6 Ghz signal difference is from the same distance. Dose anyone have a working 6GHz router?
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No signal
I upgraded my internet speed because the tech told me I would be able to get signal on the 2nd floor of my house..I STILL DONT HAVE A SIGNAL UP THERE. Upgrade and pay more money!!!
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CR1000 problem with ethernet - to wifi translation
I've just switched from Xfinity to Verizon Fios and my new router is the CR1000. My home network is a mixture of ethernet and wifi. With the new CR1000 router: My main Windows PC is connected via ethernet to the CR1000 and I have normal access to the internet and most other devices in the home via wifi. My printer is wifi…
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Verizon Fios availability
I'm a current Verizon Fios user and I am well pleased; however Ill be moving to a new home next week and unfortunately it shows service not available for new address. I checked the map and Fios is available for whole neighborhood and my neighbors. How can I expedite this for availability to my home as well? I would hate to…
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Verizon Fios - Google Mesh Network
I have Verizon Fios fiber at my house and have been using the Verizon router for about 5 years now. I have quite a few devices on my network with static IP addresses. I wanted to obtain some more coverage in my backyard and recently purchased a Google Mesh setup with a few access points. Everything is set up and both…
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Will any non-wireless routers work with Fios
I have Fios internet in my home with tv and phone. I have the Fios ONT. But I don't want wireless. Is there any router that can be plugged into the ONT allowing for other household ethernet connections. Like a hub. I know you cannot plug a hub directly into the ONT. Any help appreciated. Thank you.
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Old Verizon box in my unit. Do I contact Verizon to remove this?
Or do I have to remove it myself?
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How many times has Verizon Fios Cancelled?
This is three in a row for me. I've taken half day off of work each time and it gets to the point they run out of time (with no updated by the way throughout the day and I'm left texting AI). End of the day I get a 1800 call from Verizon asking to change my appointment or cancel order. What the heck man? I'd honestly be…
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Property Damage to yard when Fios installed in neighborhood
Verizon recently installed Fios cables throughout our neighborhood and destroyed part of our yard in the process. They tried to mitigate the problem with some straw but our grass is gone and we need to replace it. How can we get compensation to replace the sod that they destroyed?
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New Fios install with existing mesh router
Have a new install set up for next week (internet & TV) and I am just trying to get a handle on what to expect and if I will be able to continue to use my existing network. The ONT will (I assume) be installed in the basement, quite far from where my cable modem and mesh router currently reside (my office). I am assuming…
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Speed Requirement to Pair CE1000A Extender with CR1000A Router to Use 6 GHz?
I recently upgraded to FiOS 1 Gigabit service. The technician installed a CR1000A Router but an E3200 extender with coax connection. When I tried to set up access to 6 GHz, I was able to enable on the router but not the extender. I contact Verizon who indicated I was provided the wrong router and they will ship me the…
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Fios Severe Packet Loss with customer.alter.net
I'm experiencing intermittent disconnects when playing online games. I ran a mtr (linux traceroute utility) against some websites and I am noticing severe packet loss on one of the hops. Specifically the hop to customer.alter.net. From my research, it seems this is a verizon owned hop.
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Network Speed
I got my Fios installed today. When I go to verizon.com/speedtest for the router I got 944Mbps for download and 927Mbps upload, but for my laptop I got 417Mbps for download and 374Mbps upload. Since I am new to Fios I would like to know if this is normal. Previously I had Comcast and the speed from my laptop was between…
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Adding a modem
Hello. I have internet with the Verizon gateway modem/router. The unit is in an upstairs room and in my basement my phone , iPhone 15 pro, does not connect to the wifi, although my streaming stick for the tv does. I have a new modem/router and was told from Verizon I cannot have two modems at the same time. Anyone know if…
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Disable Home Based Authentication
Is there a way to disable home based authentication? I have Verizon Fios at home, but have a different provider for cable. When attempting to link my tv provider to streaming websites, every website automatically proceeds with using my Verizon account information. There isn't an option to manually override and input my…
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installation and new boxes
First, Verizon is so insulated that it is nearly impossible to complain/discuss an issue: The visual chat is ridiculous and ineffective; the option to have a call back does not work; it says sorry; calling Verizon is impossible after waiting on hold and then having to answer questions from a robo-operator; importantly,…
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Fios Price increase without warning - up $6.00
Without an email or letter, my monthly Fios bill went up $6.00, pretty steep compared to what I pay. No explanation. It had gone up $4.00 only 11 months ago. What gives?
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Fios installation
I had an appointment with Verizon scheduled for a technician to come out between 10:00 AM and 12:00 PM to set up my router and Wi-Fi. Simple, right? Well, it turned into a frustrating and unprofessional nightmare that I feel compelled to share. At 9:00 AM, the technician called to say he was on his way. Great, I thought –…
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why
why does my internet come from Omaha witch is in the next state why not get it in Iowa where i live????????????/
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Port Forwarding Unsuccessful - Even on New Router
Hello all, I've been struggling over the past couple of days trying to get port forwarding working on my Router. I'm no expert in networking but at this point I've tried everything I can think of, including spending hours and hours with chat support and on the phone. I received confirmation from Verizon…
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terrible customer service
I had an appointment with Verizon scheduled for a technician to come out between 10:00 AM and 12:00 PM to set up my router and Wi-Fi. Simple, right? Well, it turned into a frustrating and unprofessional nightmare that I feel compelled to share. At 9:00 AM, the technician called to say he was on his way. Great, I thought –…
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Error trying to redeem Sunday Ticket
I upgraded to 1g Internet and i've been trying to activate NFL Sunday Ticket on my promotions page but keep getting an error message. Can somebody help me figure out how to claim my promotion?
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Can I use a Fios router someone gave me as a coax-connected extender?
Someone is offering to give me a Verizon Fios router. I’d like to use it as an additional extender for my dead zone. I have a connected coax point I would use. Can it be used as an extender?
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Verizon CR1000A router autopopulating device password???
Just got the CR1000A router from Verizon and I've been setting it up. I'd already changed the IoT network password and started adding those devices, and I was going to do for the regular network. As I was loading that page in the router settings, I went to my iPhone's wifi settings ands selected that network. To my…
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Destruction of Driveway and Lawn/ Cable Run Across My Yard without Permission/Utility Box Left Open
When we arrived home on Tuesday, August 27, 2024, at approximately 3:00PM, we discovered 3-4 men digging in multiple spots on our property. I approached the men and asked what was happening, who was in charge, and who were they working for. Their English was limited but they were able to reply, “Verizon.” At no time did…
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WIFI Router Logs
I have been trying to monitor the time of day a device logs on and off the internet on my home WIFI router, model G3100 with firmware 3.2.0.15, if that information is needed. I don't need to know the specific sites, just the time of day a device is using the internet. I thought it would be in the system log but i realized…
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ID.ME won't verify through Verizon login (for Student Discount)
I have spent more than a few days contacting two customer agents, and none of them can figure out why I continue to get a message that says, "We are unable to recognize your discount eligibility and you will not be eligible for the Fios Home Internet Discount offer. You can continue to make changes to your order below."…
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Grandfathered plan billing
I am grandfathered into a plan ..that all of a sudden got raised ..I don't qualify for the Verizon forward program because I am grandfathered in ..I have life line my bill was supposed to go down instead it went up 13 dollars .everytime I was chatting with someone it got disconnected ...taxes are 28 dollars when they were…