Mobile Deals
Gift cards
Ridiculous- I have contacted them 4 times and have gotten the run around on how to get our $200 Target Card. Why don’t you just mail it to my address you have on file? I used the promo code, set up the WiFi , put in the purchase date - then nothing, “we are sorry something went wrong” Better Business Bureau is next!!!!!
Cosco rebate
Hello verizon i got this promotion back in November and they also said I was going to receive $250, dollars cosco cards and it’s April a nothing can you guys help with that please.
Apple TV 4K Offer - Never Delivered
We switched to Verizon and one of the deals was to get a free Apple TV device for buying a phone or something I forget details. Like a bunch of other people here I was never able to actually redeem the offer and had to get an agent put and order in for me. But it’s never been shipped out! It’s been 6 weeks for me at this…
Samsung S23 trade in not being honored
In Dec I switched to Verizon They had a great deal going on with free S23 and trade in old phones for a lesser bill. We did just that. Was told to send our decives to a place in Texas. I told sales rep couldn't afford over $400 @ month. i am raising 2 grandsons and have 2 disabled children. Was assured with thw trade ins @…
Horrible Treatment
I have been a Verizon customer since 2017. I bought an IPhone 8 +. I wanted to trade my IPhone in at a store in Ft Smith but was told my phone even though was in excellent condition did not qualify and was sold a Samsung S21 that is a horrible phone. When I saw on TV that your current phone could be traded for a new…
Phone Speed / Bill Increase
I have a family account with Verizon and was very pleased with the service and cost until recently. My bill has continued to raise and the service connection has dropped immensely. I would like to stay with Verizon but my phone is almost unusable at work, when at one point it had great coverage there. What is going on?
Switcher Rebate credit $200
On January 13 2024 we went to Verizon local store. We were promised we can get $200 rebate per line the total of $600 when we switch to Verizon. On the same day we bought 3 iPhone 15 and switched our 3 phone lines to Verizon. The salesman submitted our rebates by using the store computer for us. Last Friday (2/2/2024) we…
Costco rebate
I switched 3 lines from ATT to Verizon (Costco kiosk) on 9/27/23 and still haven’t received the Costco shop card. i checked all my emails folder(including spam) and did not see any shop card from Costco. who should I contact regarding this issue? thanks
Promo not applied
went to Verizon store to open a new account never had Verizon or mobile phone service provider before so to keep bill cheap elected for free phone and looked at account today and just noticed that it says I owe for device when do was told it was free
Promotions/ trade in
After hours of trying to get my $200 verizon gift card I was told my account would be credited…no credit in sight. I’m also still making payments on my iPhone when I was told 2 months for the bill to adjust, it’s been 4. In the meantime my new phone has shattered as I was going to use the gift card (I was to receive n 2…
$200 switcher rebate - DONT FALL FOR IT
I ordered 3 new phones with Verizon at my local Costco store on 12/30/2023. 2 out of my 3 lines are on unlimited plus plan and hence qualified for the $200 switcher rebate.I received my phones on Jan 3 with temporary numbers assigned by verizon and I ported my existing numbers over to verizon on Jan 6. There was no email…
Rebate
We switched to Verizon over a month ago and I have not heard anything one how we will be receiving our Rabate checks for the two lines we switched
Target card reward - $50 not sent
I was promised a $50 target card and was told an email would arrive on March 5th with the information. I never received an email. Where is the email? They promised it to me and i called several times to confirm this. It is not in the rewards section of my account page either. Why was it not sent to me????? Why was i…
Costco $100 rebate never received
Upgraded Verizon account at Verizon Costco kiosk and was supposed to receive $100 gift card after 90 days. It has been 120 days. Talked to Costco 4x and Verizon 4x, they just keep pointing fingers at each other. No one wants to take any responsibility.... shocker. Costco suggested I wait some more, I suppose to hope I…
Promo Issue + Costco Gift Card Problem
I switched to Verizon during the Black Friday weekend when they were offering the $1000 per line trade in credit + $200 per line port in credit + $250 Costco gift card per line. I was assured by the sales agent that I would see everything within 1-2 billing cycle. Once I activated my account and traded my devices in, I…
$200 gift card for switching lines
I switched 3 phone lines from Att on 11/24/2023 and I’m not so sure the guy at the store processed it right. I’m still waiting for the email and never received any info on tracking them. I’m really upset that I haven’t received it yet.
Tv
I never received my TV after signing up with new service I reached out to Verizon and they told me to wait and not to reach out again or it would be delayed
New Svc 1st ID Verify Now Cancelled
I ordered new service ( 5 lines ) with 4 new devices.. ( all new devices listed as free with new line and svc ) Paid online, even paid extra for next day shipping, expected phones to arrive a week ago. Then got email about ID verification... Did that 3 different times. Just got email saying order canceled.... What the…
Promo
I switched to Verizon 5G internet and never received the $200 credit for this. I have talked to Verizon on this and they said unless I can prove this promo I’m out of luck. then I also up graded my phones in the store and they said I would get an $830 credit per line and I have the paper where they wrote it down for my new…
Switched 5 Lines and Denied Gift Cards
I switched 5 lines from AT&T to Verizon. BIG MISTAKE. What I was told at the store: • The switch would be easy (practically automatic). • I would receive $200 for each phone (they verified the make/model at the store) What actually happened: • My daughter and elderly mother were without a phone for a few days. • Hours…
$200 switcher rebate
I am having a very big issue trying to get this rebate situation resolved. I have spoken with multiple people over various days and keep getting told that tickets are being made, credits will be applied, or emails will be sent. I've accrued numerous fees and have had to get my service restored twice when I had been told…
Re: Costco Rebate
Like so many others, we purchased 4 new phones at Costco in November 2023 because of the gift card promise. We’re nearing the 3 month mark. Can someone please follow up with me?
Switcher rebate
How do you get the switcher rebate? I’ve tried a promo code but it doesn’t work. There’s nothing on my receipt. I feel like I’ve been lied to about this. I’ve already spent 3 hours on the phone with Verizon because they had my bill inflated over $500 when I was told it would be half that. Has anyone really gotten the…
Gift card Amazon $200
I have not received. Been a week.
Switcher Rebate credit $200
Im extremely upset with Verizon. I was lured into switching 6 lines from Tmobile and I feel it was the wrong decision now. I was promised to get $200 switcher credit on all 6 phone lines, and now I am being told I am only entitled on 3 of the lines, which amounts to a loss of $600. This is a deal breaker. I agreed to…
Add new line with old number
I’ve been with Verizon for over 10 years and currently have the old unlimited plan. I was considering switching to the new plan but there doesn’t seem to be any deals where I can switch over and possibly get a newer iphone for free or discounted without having to add a new line. Im not currently paying off an old phone or…