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Verizon Network Extender 2 IPSec Dropping?
We are a school trying to set up a Samsung Verizon Network Extender 2 in an area where there is no cell service off of our network. We have worked with our network team to do the necessary port forwards and have so far been unsuccessful getting the device to get past Step 8a: Connecting to Verizon Network. On the admin…
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Jet pack update
I've been told that the jet pack is going to be updated to have more than 15 gigs data limit. Does anyone know when that will go into effect and what will be the new limit?
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Power consumption of Network Extender
Due to power brown-outs, surges and outright loss of power at times, we are planning on hooking up the Network Extender along with our DSL modem/wireless router to an uninterruptible power supply (UPS). Low power devices can operate for at least 2-3 hours on a small UPS but at this point I cannot find out how much power…
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Cisco VPN connects and disconnects
I'm using my verizon hotspot to connect to VPN through CISCO and I'm constantly getting disconnected and then reconnected. I've seen others have the same issue, but have not seen a fix to the problem. When I called Verizon, they said I needed to go to unlimited data, which I did for 4 months, but still have the same issue.…
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Why cant i recieve a signal booster
I have called and called about my signal issues and nothing has been done to resolve these issues except for i waited 5 days for tech to send me a raggady video about how to use wifi calling and hd calling and that i can pay for a network extender when my whole reason for placing a ticket issue was to see the service in my…
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Is verizon mifi faster than standard phone hotspot connections?
I'm an avid gamer and I need a fast, solid connection. My phone (S7 edge) is decent but if like something that has better, more stable connection. Packet loss seems to be an issue, as is ping. Does the jetpack or Mifi that verizon offers have any better performance than my s7 edge does for hotspot capabilities?
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hotspot
I have 3 phones with 15 g a month. I thought was a very good deal. Home phone, mobile for my wife and I, and 45g of hotspot internet bliss. Well, from 12noon to 12 mid night we can hardly get on the internet. Sure, email might be ok, but don't think of doing some shopping, and forget about watching a video. It is terrible.…
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Samsung Network Extender 2
How do I register my Network Extender 2
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Aircard LED is white instead of green
Aircard worked fine until the last boot. Lights that used to be green when connection was established are now white and will not connect.
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4g LTE Network Extender
Just switched to Verizon Wireless, but poor reception in my apartment. Trying to install a Samsung 4G LTE Network Extender to my FIOS Quantum Router but it gets stuck on Installation Step 8a. I bought the extender from the Verizon website. I have spent several hours on phone with Verizon Support with several agents - each…
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Network Extender 2 stuck on step 8e
I have a Network Extender 2 that is stuck on step 8e (not 8a). I already contacted verizon, and have registered the MAC address for the device. I contacted them a second time, and verified that it is correctly recorded. DNSN/A IPSecN/A Location AssistanceReachable The above is showing in the status page when I log into the…
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Ellipsis Jetpack MHS900L Battery overheated
I bought an ellipsis jetpack mhs900L in store in Harahan, Louisiana 2/2018. About a week ago I noticed connection problems and when I checked the hotspot to reset it I noticed that the cover was off. The battery had swelled up and popped the cover off. It was plugged in to a household outlet with the supplied charger and…
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How do I connect to my mobile hotspot?
I am unable to connect to my mobile hotspot
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RV Communication
I would like to buy a 8800 hotspot for my travels, twice a year for two months each in US. Can I buy a prepaid plan to support this. Is the 8800 the best hotspot?
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Wilson Pro 70 Signal booster
We have a Wilson Pro 70 network extender installed in a portion of our office.. We dont seem to get any signal boost from it and I expect the technician that installed it months ago may not have fulfilled the requirement to get it "registered" for the Verizon network. How do I go about 1. verifying its registration? or 2.…
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why is Ellipsis 8 so slow
My tablet is slow anyone else have this problem?
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How do I change my jetpack password?
I have forgotten how to change my password on my MiFi Jetpack in MyVerizon. Help please.
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ellipsis jetpack randomly shutting down
my ellipsis jetpack is randomly shutting down, had this since november nothing has changed it was working fine.
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4G Network extender doesn't work through mobile hotspot
I live in an area with marginal signal. On the highest part of my property I set up a tower with cell phone amplifier. I use this to feed a 4G LTE phone in hotspot mode, and beam the signal over to the house with a long range WiFi. This has been providing a reliable and fast internet connection for me. I do have a DSL but…
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Samsung LTE 4G extender connection question
Can you connect the Samsung LTE 4G extender to a wireless router extender rather than to the modem directly? Our modem is in our basement and not near a window. I'm trying to ascertain whether we can connect to the internet via the extender so we can put the GPS antenna by a window and have a functioning LTE extender.
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Samsung 4G LTE network extender 2
We have had the network extender for a couple of months to improve reception in our house. The signal is stronger in our house but incoming calls no longer ring when in our house. Our phone just pops up a voicemail. We have two Apple iphone 7 and two X and they all have the same issues. We didn't have this until we set up…
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Jetpack MHS900 Disconnect
My 2 month old Jetpack disconnects all the time. Even sitting next to my phone, my phone can have 2 or 3 bars and work fine as a hotspot, while the Jetpack goes on no connection status. I have found that if I log on to thre Jetpack page and turn on the Log, it will restore the connection. That is the only thing that works…
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Why does my Ellipsis 10 keep shutting off?
We purchased 2 of these tablets during last Black Friday event and we have the same issue as most on the forum. Let me summarize the litany of "solutions" we have done. Factory resets, safe mode, only run minimal trusted apps, and many others. We brought in our tablet and showed to the rep it turning off with 70% battery…
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bad tablet
Is anyone having a problem returning a bad tablet in exchange for another one? I have insurance but they say I have to go through Verizon and I have been dealing with this now for 3 weeks and still no tablet
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Ellipsis 7 need to start a law suit
Since the fist day I got this it has been a useless piece of equipment. I basically cant use it because of the app memory issue. When I purschased it I was lead to believe it was a Samsung product I have gotten no satisfaction on multiple trips to the store. I basically have a useless tablet for another year and a half . I…
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Upgrades
Quick question about my Verizon hotspot account. The jetpack I'm using is the one I received 4 years ago. I was looking at my account details and I notice it says "1 upgrade available". What is the upgrade and does it cost anything?
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Jetpack data issues
My Jetpack bar various from 3 to full. LTE and 4G shows however, data moves slower than dial-up. It is literally useless because I can not browse or stream anything since I have arrived in Twentynine Palms in the San Bernardino County. I have a verizon MiFi 7730L. My iPhone also experience the same issue but not as bad as…
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SCS-2U01 3G extender
Just bought a used Samsung SCS-2U01 3G extender from a friend. They had no problems with it. SYS is flashing red & GPS is steady purple. Can't get it to work. I did register it with Verizon.
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Jetpack
I keep the Jetpack in one spot where I get best reception. Is it okay to leave it plugged-in to the charger all the time?
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Can I use a jetpack as a replacement for home service?
I am moving to a mobile home that I am told does not have good internet or phone service. Can I use the wireless jetpack as a complete replacement for home internet service? I will need to use it for my work from home for sure and possibly instead of cable tv as well.