Mobile Devices (Archive)
4G network extender stuck on step 8A of 14
I've rebooted both the network extender and the router several times each. I've had verizon tech support and tech support for my router on conference call three times. They can't give me a reason why the network extender will never finish the initialization process. i would appreciate any hints from whomever might read this
Jetpack 4GLTE Data Allowance on Get More
When I activated my jetpack at a verizon store, apparently I was erronously told that I could add two sims cards to my account and when added to do more plan and get 15gb of 4gLte data with each card and when one runs out, I could switch cards. Now I'm being told that if I upgrade my plan to the get more, I would get 30gb…
Jetpack
I just used my 4G LTE Ellipsis Jetpack for streaming Amazon Prime for 4 hours and got a message that I've USED UP 90% of my 15GB of DATA!!! For TWO MOVIES??!! The same thing happened a little over a year ago and I returned that Jetpack! I was hoping this one would be better!! I live in an RV park in a semi rural area and…
Forced connection to network extender
I'm still forced to have garbage service because my note 8 keeps forcing me to connect to a neighbor Network extender. I'm in a office complex so I have no clue who owns it, let alone am I going to walk around trying to find it. I can't fathom why Verizon forces you to use an extender if one is in range and not give you an…
4G LTE Network Extender throttles Spectrum download speed
My Spectrum modem/router download speed is approximately 500 mbps. When I connect the 4G LTE Network Extender, the download speed drops to 50 mbps (upload speed is unchanged). This phenomenon occurs with both Spectrum and Araknis modems. I enabled IP Sec Pass Through and PPTP Pass Through on the router with the same…
Jetpack Data
So I got my mom a Jetpack several months ago. She lives in a rural area, and it seemed like the best option. It is eating data like crazy. I keep upping my data and have bought boosts on top of that. As soon as I buy a boost, I get a text saying I'm near the limit. I have disabled automatic Windows updates. I I have told…
Why is my signal at home so weak?
i am verizon user. i just moved to new house. but, the signal is so weak. so, i can not talk well with verizon device. how can i solve this problem. i am looking for "extender" to enhance the signal. is this right solution? address : 83 greenhouse irvine ca 92603 thanks
Please open the 4G LTE Network Extenders to allow 'Preferred Access'
Please allow preferred access capabilities for the Samsung 4G LTE Network Extender customer to allow certain cell phone numbers in and to block others. I did not purchase this device to act as a Verizon cell tower for anyone to use in my complex. There are currently 5 people on my Extender and I have my phone off. Please…
verizon jetpack
can i change the default resolution from 720dpi/HD to 480dpi/DVR? one ball game burns thru 6 - 8 GB at the higher resolution. cant live with that. thx ron
#48 doesn't recognize connection
So powered up a brand new 4G network extender today. Immediately all phones in my home had full bars (we are lucky to get 1 normally), we have the network extender icon in the top tray and also get the "chime" when we make a new call so we are clearly connected. However, if we dial #48 the prompt says our phones are not…
Jetpack help
Having trouble settling up my jetpack.
VZW 4G LTE Network Extender 2
Network extender is not connecting to VZW Network. The admin password is not working when trying to access website to check access
MiFi7730L keeps powering down and up again
This problem has gotten worse and worse. If a device is connected, Jetpack powered down 3 times in 5 minutes. You can imagine how frustrating this can be when trying to work. Problem started after firmware update. Never had a problem before and I got the Jetpack in Jan 2018. Please HELP! I went to Verizon store on…
Verizon Network Extender 2 IPSec Dropping?
We are a school trying to set up a Samsung Verizon Network Extender 2 in an area where there is no cell service off of our network. We have worked with our network team to do the necessary port forwards and have so far been unsuccessful getting the device to get past Step 8a: Connecting to Verizon Network. On the admin…
Jet pack update
I've been told that the jet pack is going to be updated to have more than 15 gigs data limit. Does anyone know when that will go into effect and what will be the new limit?
Power consumption of Network Extender
Due to power brown-outs, surges and outright loss of power at times, we are planning on hooking up the Network Extender along with our DSL modem/wireless router to an uninterruptible power supply (UPS). Low power devices can operate for at least 2-3 hours on a small UPS but at this point I cannot find out how much power…
Cisco VPN connects and disconnects
I'm using my verizon hotspot to connect to VPN through CISCO and I'm constantly getting disconnected and then reconnected. I've seen others have the same issue, but have not seen a fix to the problem. When I called Verizon, they said I needed to go to unlimited data, which I did for 4 months, but still have the same issue.…
Why cant i recieve a signal booster
I have called and called about my signal issues and nothing has been done to resolve these issues except for i waited 5 days for tech to send me a raggady video about how to use wifi calling and hd calling and that i can pay for a network extender when my whole reason for placing a ticket issue was to see the service in my…
Is verizon mifi faster than standard phone hotspot connections?
I'm an avid gamer and I need a fast, solid connection. My phone (S7 edge) is decent but if like something that has better, more stable connection. Packet loss seems to be an issue, as is ping. Does the jetpack or Mifi that verizon offers have any better performance than my s7 edge does for hotspot capabilities?
hotspot
I have 3 phones with 15 g a month. I thought was a very good deal. Home phone, mobile for my wife and I, and 45g of hotspot internet bliss. Well, from 12noon to 12 mid night we can hardly get on the internet. Sure, email might be ok, but don't think of doing some shopping, and forget about watching a video. It is terrible.…
Samsung Network Extender 2
How do I register my Network Extender 2
Aircard LED is white instead of green
Aircard worked fine until the last boot. Lights that used to be green when connection was established are now white and will not connect.
4g LTE Network Extender
Just switched to Verizon Wireless, but poor reception in my apartment. Trying to install a Samsung 4G LTE Network Extender to my FIOS Quantum Router but it gets stuck on Installation Step 8a. I bought the extender from the Verizon website. I have spent several hours on phone with Verizon Support with several agents - each…
Network Extender 2 stuck on step 8e
I have a Network Extender 2 that is stuck on step 8e (not 8a). I already contacted verizon, and have registered the MAC address for the device. I contacted them a second time, and verified that it is correctly recorded. DNSN/A IPSecN/A Location AssistanceReachable The above is showing in the status page when I log into the…
Ellipsis Jetpack MHS900L Battery overheated
I bought an ellipsis jetpack mhs900L in store in Harahan, Louisiana 2/2018. About a week ago I noticed connection problems and when I checked the hotspot to reset it I noticed that the cover was off. The battery had swelled up and popped the cover off. It was plugged in to a household outlet with the supplied charger and…
How do I connect to my mobile hotspot?
I am unable to connect to my mobile hotspot
RV Communication
I would like to buy a 8800 hotspot for my travels, twice a year for two months each in US. Can I buy a prepaid plan to support this. Is the 8800 the best hotspot?
Wilson Pro 70 Signal booster
We have a Wilson Pro 70 network extender installed in a portion of our office.. We dont seem to get any signal boost from it and I expect the technician that installed it months ago may not have fulfilled the requirement to get it "registered" for the Verizon network. How do I go about 1. verifying its registration? or 2.…
why is Ellipsis 8 so slow
My tablet is slow anyone else have this problem?
How do I change my jetpack password?
I have forgotten how to change my password on my MiFi Jetpack in MyVerizon. Help please.