Mobile Devices (Archive)
Can a user switch a mifi 7730 between 3g & 4g
We run out of data and get slow every month. With two users just browsing these days uses amazing amounts of data. Web sites often play videos whether you want to see them or not. Would be great if we could toggle back to 3G until we really need 4g
extender failing to boot, step 11d
Notice extender was in the state for 5 hours. Only solution was to factory reset. Worked with Support after , but could not get root cause.
how do I charge the jetpack
Seems the USB connection doesnt connect with my computer or other USB connections. Am I missing a part?
SmartHub replaces HomeFusion...but does it get a public IP address?
We've been told by Verizon that LTE Internet (Installed)/HomeFusion is no longer being offered, and SmartHub is the replacement product. With HomeFusion I've been able to get DMZ to work, as well as port forwarding predefined applications, but not custom port forwarding (which I suspect is a bug in HomeFusion firmware).…
The New Verizon Unlimited Plan
Hey, why did my plan change? My wireless router went from 10 G at 4 LTE G to 15 G at 4 LTE G. Sounds great, more for the same price. BUT after I have used my 15 G my download speed drops from 4G to 600kbps not 3G. Best I can find out, there's a significant difference between 600kbps and 3G. Also, somehow I used the…
Low signal strength & dropped calls while at home
Since getting my phone some time ago, while at home my service is weak and I have dropped calls daily. Is there a way I can use my wireless home router to talk over broadband? Or do I need a booster for my home? Im on a limited income and disabled.
Band broadcast question
Is it possible to force the LTE network extender to broadcast on band 4 instead of band 13 which mine is stuck on. My area has both bands but at my house band 4 only has one bar of service and my iPhone seems to prefer that over the band 13 that the network extender is broadcasting on. My phone does not connect the the…
Unable to connect through an unlocked Galaxy S8
Hi, I purchased an unlocked version of the Galaxy S8 and although I activated it on Verizon, the 4G LTE Network Extender doesn't seem to be compatible. Is it because I have an unlocked version of the phone (not carrier dependent at all) and not a Verizon version?
What is 11a of 14 System failure ?
It says step 11 a of 14 set up failure what do I do ?
Verizon LTE Extender - quit working
It's hung up on "step 11c of 14"
4G LTE Extender stuck on 11a of 14
My Verizon Network Extender is stuck on step 11a of 14. This just started this morning. Network Extender had been working great until today. I've tried rebooting it, appending the GPS extension cable, and calling Verizon Support. (Unfortunately unable to keep connection with Verizon Support via phone due to network…
LTE extender failing to boot up (stuck at 11a)
This is the second time my Samsung LTE Extender has rebooted at 04:30 EDT and become stuck at step 11a (which according to the manual, means it's trying - and failing - to download updates). The last time this happened, it was down for five days before service resumed. According to Verizon support, it was an issue…
LTE Extender no longer working... Again.
As most of us already know yesterday the extenders were down which later that evening everything was back up and running. Today is a different story and different errors. Now I'm getting "OUT OF SERVICE", "SERVICE_OFF" & "MME_COMMUNICATION_FAIL". Normally I would just accept and expect it to be fixed but now that I'm…
Another step 11a failure.
My 2 month old 4g extender was working great until this morning, too. Now it's stuck in step 11a. Hey Verizon... It would sure be nice to have someone say you're aware of the problem and you're working on it.
MiFi 7730L
I need help connecting my Canon MX922 printer to my HP laptops or my Bytespeed laptop. I recently changed to the Jetpack 7730L for our WiFi needs at home, but I have been unable to figure out how to get the printer and laptop to communicate via the Jetpack. I have used three different routers in the past and I never had…
Jetpack ZTE890L Icon
On my Jetpack, ZTE 890L---There's an icon to the left of the battery indicator that looks like a Capital F partially enclosed in a box. What is it? Can't find in in my manual.
Connect Mifi 6620 to Router
I have a mifi jetpack 6620 that I use for my personal computer when I travel. However, my work computer is configured by my employer to prohibit wifi, so I need a wired internet connection. Is there a way to connect the mifi to a router to provide internet access across wired ports?
Increasing reception in outlaying areas...
I have to add port numbers to my browser settings so my 4G LTE network Extender with external aerial will program itself.
Jet pack MHS291LVW
I have been advised to change my wifi password on the jet pack by Verizon billing. The wifi password and admin password are the same, per the LED display On the jet pack. I have gone to 192.168.1.1 per the instructions and entered the admin password, leaving the username field blank. The instructions say only to enter the…
4G Network extender not working
My internet provider gave us a new Actiontec router and now my network extender will not work. It gives me a error of "set up failure step 11a of 14". 4 calls to Verizon support has gotten me nowhere. Any body else have this problem or know of a solution? Thanks
Hotspot won't connect to the Internet
I'm new to using a hotspot....what am I missing? The device connects to my computer and to my phone but won't connect them to the internet. I can't find anything about getting actually connected. Has anyone ever dealt with this, and how to correct?
Optimizing
Every time I power on my tablet it starts a long optimizing apps process. This happens more than once daily. Why?
How can I access my WD My Cloud on my Smart Hub network?
Although the Smart Hub appears to have a LAN port, as does my WD My Cloud; the My Cloud is not detected by the Smart Hub when I plug it in. I need to have access to the files on the My Cloud, which were formerly available to my home network when I had a traditional internet provider. I have done quite a bit of research,…
How do i change the screen setting on a ellipsis 8?
I had it currently shows 2 screens when using messages plus not like split screen mode. Message plus 6.4.42 shows conversations and recent contacts I just want to show conversations
Email
How do I refresh
Ellipsis 8 HD device
Looks like my Ellipsis device is bug. Turning pages itself really fast, making loud noises, flashing light and turning on and off itself. Any suggestions and help is greatly appreciated.
3G extender no longer works, #48 says must be 4G extender
I got the Verizon Samsung SCS-2U01 network extender less than a year ago and it worked great. I recently changed from an old Moto phone to the Verizon Zenfone AR. Now when I call #48 it says must be 4G extender. What, the 3G extender no good less than a year after I bought it ?
My ellipsis 7 is so slow what can i do
This tablet is the slowest I've ever had .. what to do
JetPack on/off button jammed
The on/off button on my JetPack appears to be jammed in the down position. Is there a way to free it?
NAT settings
Why am I getting a strict NAT setting on my Xbox one when connected to my mifi jetpack but not on my phones hot spot wifi?