Mobile Devices (Archive)
5510 JetPack
I have discovered my Jetpack doesn't transmit as much "hot spot" WiFi "power" as my phone. A speed test using the phone as the hot spot is significantly than the speed using the 5510. It varies but one recent example: phone = 10 Mbps down, 4.5 up...JetPack = 0.85 Mbps down, 0.37 up. Is that normal or to be expected? I only…
How to transfer pictures from ellipsis 8 to my ellipsis 7
Transfer pictures from an Ellipsis 8 to an Ellipsis 7
Adding Data
hello all, Please how can I add data to my pre paid jetpack if I do not have the phone number anymore? Can I use the imei number or any other way? Thank You all Marco
Jetpack mobile hotspot
I bought a jetpack Mobile Hotspot from Walmart got all my data on there and all the sudden it comes up missing is there a way that I can track it and it'll show me my location of my Hotspot so I can find it
Verizon Ellipsis 8HD: 32GB micro card to increase internal memory
Can I use a 32GB micro card to increase internal memory in my Verizon Ellipsis 8 HD, and can I transfer and store apps on that card?
New 4G Lte Network Extender to replace my 3G Extender
I have ordered the new 4G LTE Network Extender, and am currently using with nice success the 3G Extender. When it arrives, and after first disconnecting my old 3G Extender, do I have to call Verizon to have them deactivate my old 3G Extender on their end , or will the system automatically recognize the new 4G LTE Extender…
Data Usage Accounting Not Correct
To whom do I file a formal complaint about your Data Usage accounting for my Jetpack [Removed]? Yesterday was the first day of my new cycle. Your spreadsheet says that as of 7:25 PM I had used 0.04334 GB. But you charged the device with 1.388 GB for yesterday. That is TWICE my normal usage of 0.07 GB per day. I am 68 years…
Why can't I use my Micro SD Card?
A purchased a 128gb Micro SD card for the Ellipsis 8 HD and it will not allow me to store my pictures on it. Will you open the camera and go to settings the area where it talks about storage is greyed out. Also I am finding that Google Play Newsstand will not run on this and the my Verizon app will not run on this tablet.…
Network Extender
Recently my network extender System light has been turning solid green. I have restarted the system and eventually it comes back up, but this has happened everyday for the last 3 days. Any suggestions as to why this might be. Oddly enough, for the last 5 years there has not been a tower near our house, but we have had…
Where can I get a charger for a Ellipsis Jetpack model MHS800L?
I need to get a charger for a ellipsis jetpack model MHS800L
How do I move /store on SD card
How do I move items to SD card on my ellipsis?
trouble downloading to sd card for Ellipsis 8 HD
with the Ellipsis 8 HD...is there a way to download google play movies i've purchased to an SD card?
Android Updates?
Are there plans to update the Elipsis HD 8's operating system from Android 6.0.1 to Android 7?
Updated to Nougat - now every single app crashes.
Got the notice to update the tablet. I did. Every single app I've downloaded now closes unexpectedly. Have cleared caches and has fixed nothing. I want marshmallow back.
Charging on ellipisus tablet
Have had tablet 6 months. Have unlimited streaming, but am losing ability to charge. Was starting at 100%, then stream down to 97%, then stream while charging to bring back to 100%. Was fine for awhile. But now am losing charge when in idle, even though indicator is charging. Will probably need to exchange. An paying for…
How do I remove my personal information from the device to prep for sale?
I want to remove MiFi from my Verizon account and sell the device. How do I remove my personal information from the device to prep for sale. Any other advice on what to do to prep for sale appreciated. Thx, Al
Ellipsis Jetpack MHS900L
We changed plans to unlimited & switched from home fusion to jet pack. It worked good for a couple of weeks but now it is slow and keeps dropping the connection. The display to check usage has stopped working. I borrowed a 3g hot spot from Sprint from our library. It is a shame that it worked better than my current service…
Trying to update software OTA on my Ellipses 8
and i get "Cannot connect to server" I know i have to do this over verizon service, which i do have with this tablet. So what gives?
Problem with ellipsis tablet
The ellipsis is running slowly, loading time, and playing apps, and sound in some apps isn't working.
Network Extender blinking red SYS light and solid red GPS light
I've had my Samsung 4G LTE Network Extender for about two years now as I live in a basement unit of a condominium and have no service without it. It's worked great up until about two weeks ago when the SYS light started to blink. Before that, the GPS light would occasionally turn red which was usually solved by placing the…
Why does my mifi7730l constantly disconnect and then reconnect to a device (LG V20)??
Why does my mifi7730L constantly disconnect and reconnect to a device (LG V20)??
Slow speeds and its brand new
I just bought this jetpack a day ago. Within the first night when i had 4g LTE. I was trying to run my xbox off of it plahing games or streaming videos and it was extremeley slow and i went through my 4g in less than 5 hours. The store told me my town was for 4g so why are my speeds so slow?
4G LTE Network Enhancer won't connect to AT&T iPhone 6
I just received a Samsung/Verizon 4G LTE Network Enhancer. It connected right away with my Verizon iPhone5, but won't seem to connect with my work's AT&T iPhone6. I've gone into settings, and followed those steps. Any ideas on how to get them paired up?
Why Verizon dares to sale a elipsis tablet with very bad performance?
Worst tablet ever low performance, how Verizon dares to sell elipsis tablets?
Jetpak
lost my booklet. when charging dies the light turn green or stay steady red? Also on the IWALK battery ..same ?
Why can't I load anything onto my SD card?
I have an Android Ellipsis 8. I like the tablet, but the memory is nearly full, mostly lits if pics and videos. I installed a 32 gig micro SD card, the card has no issues, the tablet recognizes the card, but there is no way to access the card other than to unmount it or erase it (a moot issue, as I have been completely…
Can't get Ellipsis 8 tablet to boot past initial screen.
My Ellipsis 8 tablet begins to boot up, goes through "Ellipsis powered by Android" screen and then gets stuck on the "pulsating Verizon" screen. I have tried to do the factory reset. It only turns off screen and never give me the reset screen. This happened after I discovered that the tablet had been left on and was down…
My jetpack 6620L shuts down when the battery is charged. Is there a way to change the settings to fix this?
The tech at the Verizon store said there was a sleep mode of sorts in the settings that could be changed to correct this. I can't find that. Has anyone else had this problem and found a solution?
Where is the memory card slot
I am not sure where the memory card slot is.
Question with the Samsung 3G and 4G LTD Network Extender
Hello, I have Samsung Note 3. My bedroom does not receive either voice or text signals very well. The Samsung SCS-2U01 says it supports the Note 3 but the 4G LTE SLS-BU103 says it supports 4G LTE which, on my phone screen says that I have. Two questions: 1.) Besides voice and data, can either of these extenders also be…