Samsung Archives
Can not contact verizion when in Jamaica
I am in Jamaica. I have the travel plan. need to unforward my calls and send to a different number. not letting me sign in. not letting me call the 908 number. this is the 3rd year in a row i have had this issue
MOBILE WIFI
Why do I have to always find WiFi to connect to instead of being able to use LTE? I also am unable to use my hotspot...WHY??????
Any way to Unlock a Samsung Galaxy J3 Phone? - Its still locked, but shouldn't be
Hi, So I bought a bunch of J3 phones from a business and am trying to get them prepped for resale. Unlocking them increases their value, but it seems pretty much impossible to find a way on the website to get that done. The phone number on the screen just gives you options to sign up for service. And the only mention on…
Galaxy Watch 6 Classic, System Update 3 Release Date, Verizon
Hello, I wonder when the Samsung Galaxy Watch 6 Classic will receive the next update. Samsung wearables get quarterly updates, usually, every 2 to 3 months, and the last update was in November (build ending with AWK4). Samsung Galaxy Watch6 Classic Software Update | Verizon Customer Support
Unable to upgrade line - web page error
I am reaching out to seek assistance with an issue I'm experiencing during the upgrade process. I'm currently trying to upgrade from my fully paid-off S22 Ultra to the new S24 Ultra. However, every time I attempt to complete the purchase through the Verizon website or app, I encounter an error message stating, "We're…
Calls Echo - iPhones
Inside our home, both my iPhone 12 and my husband’s iPhone 15 have started having a horrible echo. The people we are speaking to cannot hear it but our voices echo back to us - sometimes so loud and delayed we can’t hear the person on the other end. Because we have different phones, I thought it might be the service. We…
Clock issues
My clock keeps resetting to an hour behind. I have check my lock screen and it is set to the proper time zone. When I reboot it reset to the proper time. But as soon as the screen goes dark and I reanimate it, it is back to an hour behind. What is going on and how can I fix this?
How do I erase a dead Samsung S5
I am trading in an old Samsung S5 and I want it wiped clean but it won't turn on, or take a charge. I cannot do a factory reset using the buttons. Help!
Voicemail
Recently my voicemails can only be played via speaker phone. While listening to the VM the speakerphone icon is enabled and I cannot turn it off. How do I fix this? Thanks.
ZFlip Screen Damage
I dropped my phone, and caught it in an odd way. In doing so, I now have a small patch of stuck pixels and a dent in the screen and/or screen protector. It is not a big deal, and I really don't even notice it anymore. I tried a few things, and nothing has helped so far. Has anyone else experienced this? I'm thinking that…
Proff of identity
I need to verify my identity it would not take its saying my account was cancelled but sent me a bill please help I want my phones Savanna
Unlock Samsung Galaxy S7
Could you please help me unlock the Samsung Galaxy S7 IMEI: ***** from Verizon?
Voicemail app
I recently updated from a Galaxy Note9 to a Samsung S23 Ultra. I am currently unable to add notes to my voicemails. Is there a way to do that on the S23 Ultra? The Voicemail app was red on the Note9. It is green on the S23 Ultra.
Sharing my Verizon Wireless Experience
I'd like to share my experience with Verizon over the past couple of days. I hope you'll take the time to read this, to understand my level of frustration, not just with the phone, but with the lack of support at every level here. Over the past two weeks, I've been experiencing the following issues with my S22 Ultra: -…
S24 Ultra unlocked not getting nationwide 5G coverage
I own an unlocked S24 Ultra. I am able to connect to 4G LTE and 5G UWB but not the nationwide 5G. - I've done my time on the phone with Verizon and they were unable to help. Evidently all options have been exhausted. Supposedly it has been sent up the ladder and I have to wait to hear back. - I've talked to Samsung and…
Trash
Restore text messages from trash
Wrong text when using talk to text
Help. My talk to text came up with wrong text. It was like someone else's conversation. I sent to my wife by accident because I wasn't paying attention. Now she thinks it was meant for someone else.
S23 Ultra esim APN Settings lost after reboot
I've installed an esim on my Verizon Galaxy S23 Ultra (unlocked) for travel. I've found that the service works great after I manually enter the APN information, but after a reboot, the APNs are gone and I have to re-enter them for service to be restored to the esim connection. In searching, it seems this may be directly…
Account pin
Can't find my account pin
no 5g anywhere since dec 2023
I have had a 5g for the last 3 years and now since dec 2023 no 5g anywhere. I even recently bought the s24 ultra hoping that would fix the issue. I had the same problem with my s20 plus. I tried a new sim card still the same issue. I have the 5g play more plan.
Sending MMS Messages with Power Apps
I'm using Power Apps with an Office365Outlook connector to send SMS and MMS messages to the @VTEXT.com and @vzwpix.com respectively. Regular SMS messages are delivered without any issues. However, images captured with my phone's camera aren't displayed. Instead of the image I get the a message that says /SystemStorage/…
One UI 6.1, S21 Ultra on Verizon
Hello, I am wondering when the Verizon Galaxy S21 Ultra is expected to receive the One UI 6.1 update.
Samsung ai
How do I get samsung ai on my z fold 5
Text message templates
Need to learn how and where to save text templates with full messages within my verizon messaging app in my s23 android phone
How do I shut off 5G on a Samsung S23
We do not have 5G in our area. We need to shut off 5G and go to 4G LTE in order to have 2 way conversations on our cell phones. I cannot find this setting anywhere on the S23. It was supposed to be under Mobile Networks but it is not showing. How do I do this?
S24+
My s24+ is slower than my s10+. I took it to a verizon store to have all of my s10+ apps, passwords, accounts, moved to my s24+ , 2 and a half hours later he says it's done. Oh I had to pay $30 for this. Phone, and text work. I can go to my email accounts but cant open my mail. Apps won't load. Either this phone is bad, or…
Zfold 3 Won't Update
My Zfold won't update past a security update from 2021. Verizon Support unlinked my phone and it's account and relinked it. That had no effect and no update was received. Then Verizon Support directed me to Samsung Support. Samsung stated that it's Verizon's job to push updates to phones and directed me back to Verizon…
Hotspot turns off when I travel outside of cell service area
I live in an area of poor cell coverage and use my phone's hotspot for data for my car. When I loose cell coverage my phone's hotspot automatically turns off. It wouldn't be so bad if it would automatically turn back on when I get back in an area with cell coverage but it doesn't. I've tried setting Timeout to Never but…
Message+ on Galaxy 23FE won't send photos
Upgraded to this phone a few weeks ago. Successfully transferred messages from older phone. Message+ will successfully receive texts with or without photos. Will send text messages without photos okay, but not if a photo is attached, Digging in, I noticed that the texts w/ photos would send successfully if Wi-Fi was turned…
Preorder on hold
I preordered the Samsung Ultra 24 on the 23rd of January and everything went well. Then I went on my account on the 29th to see the status of my new device and it said that the order was on hold. Keep in mind I did not receive a notification, email, or text regarding the matter. However I was given a limited time to act.…