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My Verizon app is no longer in English
The My Verizon app is no longer in English and I cannot get it changed back over ba Please in Spanish
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Pin VM issue
Galaxy S21 FE 5G, since last updates I can only use my pin once to access VM--after that it tells me my pin is not valid. On restart phone I can use it once .... I dial *86 for access.
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Samsung app
My question is on the samsung switch ! My husband will probably see this but I dont care . I want to know how it is they can swap there data on the phone ? My husband hides it from me cause I know he has some on the other data he doesn't want me to see so he swaps back and fourth or does there have to be a sims card
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Backup Samsug J7
I have a Samsung J7 phone. I want to backup all data to a Windows 10 computer. I CANNOT use Smart Switch; it only will allow me to transfer data to another phone. When I go to Setting s for this J7 phone there is NO ability to connect to a computer using USB. What application will backup a Samsung J7 phone data to a…
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Apps installed during Samsung software updates
Is there any way to prevent Software updates from randomly installing apps without prompting? If not, I hope this can be fixed soon as it goes against Privacy Policies !
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Payment plan
I've been a loyal Verizon customer for three to four years, drawn to their stability amidst the challenges I observed with other providers. Initially satisfied with my Verizon Plus plan, I recently encountered a significant issue when attempting a seemingly straightforward task: transferring my hotspot to another line.…
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phone still hot and battery life garbage on s23 after April update
Phone and battery life were great up until the April one UI update. I have a battery tracker app and it shows I routinely used 40 to 50% of battery after 15 to 18 hours of usage with 2 to 3 hours of screen time before the update After the April update its almost double that and my phone dies before end of date. This is…
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New Samsung S24 Not Getting or Receiving Text Messages
I recently purchased a brand new Samsung S24 and am not able to get or send text messages. I use my phone for work and I really need this to work. My S8 never ever gave me this problem. What's going on?
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S22 Ultra Connection Issues after Update
After my S22 ultra performed the System Update 28 and 29 ending in S908USQS4DXB1 and S908USQS4DXBG my Galaxy S22 Ultra will not stay connected to the mobile network. When I am driving through town it is constantly connecting and disconnecting. Any calls made when it is connected are dropped or they cannot hear me. The…
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Setting up visual voicemail on an Android phone
I don't know how to set up visual voicemail on my Galaxy s23. I checked YouTube no videos I searched the forum here and I don't see any information. If you can help me it would be much appreciated. Thank you Jagski
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S23 updating every single day, how do I make it stop?
Have never had a phone update this much. My Xcover Pro I just upgraded from upgraded like once a month maybe twice a month at most. This thing updates 7 days a week one day it's a security update the next it's the system update back and forth every single day. And it's very frustrating because when it does this it's…
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Advanced Messaging on Samsung Messages
Not too sure what to expect for Fall 2024 once iPhones have RCS available to them but I really hope verizon fixes the issue with advanced messaging being available to ALL MODELS rather than only select. Google messages is not cutting it and I am not a fan of verizon pushing their messages+ app if they can include it into…
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you can only make emergency calls because you are not registered on a network
Woke up and both husbands and my phones can not make or receive calls. We have the message you can only make emergency calls because you are not registered on a network when trying to call. Husband has been on phone with customer service for 45 min already trying to fix error. Needless to say we are very angry. How can we…
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Charging issue on A71 5G Galaxy
Phone is not charging once I plug it in. I need to either restart or shut off and turn it back on to get it to charge. The phone no longer does a fast charge. The cable works on other phones and tablet. Please help. Thank you.
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missing HotSpot on/off toggle icon from my Samsung Galaxy S24+
I just upgraded from my Samsung Galaxy 21 Ultra to the Samsung Galaxy S24+ and my desktop icon for HotSpot toggle on/off icon is now missing. It was a widget on my old phone downloaded from the Google Play Store. Now it is missing and I don't know how to get it back.
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How do i block outgoing international calls.
I have incurred over $1000 dollar over past couple years. Verizon has even remove that feature from my Samsung phone. Version does no show an alert and will send notification after the fact and by then it is too late
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New Samsung 24+
After 6 reps trying to troubleshoot, I've lost years of my life. MANY HOURS too. I am without cellular service now due to their 'Help' over 2 days now. Dread having to go to VZ store, as not confident they won't steal more of my time and life. Replacement phone & SIM hardly a prize. All the work I put into this only 2…
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Galaxy Store Forced Notifications
Anybody else notice that their Galaxy S23 Ultra now has near constant notifications from Galaxy Store? These notifications are "essential" according to Samsung, and cannot be turned off. So if you rely on your notifications to tell you important things you are now barraged with what you can buy at the Galaxy Store and what…
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Android OS, Google Play or Google Play Services?
Is it normal for Samsung phones and high end Android tvs (brands omitted) to run Google Play Services instead of using Google Play Store and have modified versions of apps that spy? TVs now have Android Accessibility Suite as well.
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Unsupported verzion firmware outside of the US
I bought the s20 fe 5 in Algeria without knowing that it is not the global version, and then it turned out to be G781V and I am facing network issues because of that and I cannot install the original global rom for G781B because the device bootloader is locked and the oem unlock option does not appear to me in the options…
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Rude people
I have a complaint regarding an interaction with a store manager. She works at the store in Paragould Arkansas. She was extremely rude to an elderly person. She then was extremely rude to my wife. I've been a customer with verizon before it was verizon. All the way back to alltell. My contracts are up on both of my lines.…
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Messages+
On Message+ how can I get pop-up notifications for some conversations but still mute the sound notifications? I find that when I mute a converation, I no longer get the pop-ups.
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Calls hang up at 4 hours iphone
My calls hang up at 4 hours and I have reached out to 9 different customer service representatives who say it’s not a Verizon issue but the searches online show it is. I do not want to continue to deal with my calls dropping at 4 hours! I’m ready to take my business was elsewhere
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How many days does it take for delivery of a new phone
How many days does it take for delivery of a new phone?
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Mobile hotspot asks for subscription
Galaxy s20+, I'm on the Play Unlimited plan with hotspot. Every time I try to use it, I get the following message. "To use mobile hotspot, you'll need to subscribe to Mobile Hotspot Service. To subscribe to Mobile Hotspot, visit My Verizon or call Customer Service." It works on the other number on my account. I have called…
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Tried to redeem home offer but item is out of stock
When I added home internet to my existing mobile service, there was an offer to redeem a free Galaxy Chromebook Go 14" LTE, 32GB valued at $349.99. Today is the first day of my redemption period. When I tried to redeem the offer, I received a message that the item was out of stock. The message indicated that I could select…
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Mobile data not working, can't make phone calls unless connected to wireless
My Samsung S8 mobile data (5g) isn't working, and hasnt been working since at least 10am today. I'm not sure when this actually started though. The other people, on the same plan and in the same household, have their mobile data working just fine. I've restarted my phone, I've reset all of my network settings, I turned…
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unable to send some emails on Samsung S24 ultra from charter email
I am able to receive emails, but not able to send some emails. Issues with sending emails I generated from my phone and replying to some emails from my phone. There are no issues with this on my laptop. Again it is not all emails, just some. Tried clearing cache and data, uninstalling charter email on Samsung mail and…
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Voice mail not working
I'm paying for visual voicemail and it just stopped working , I don't know how to fix it. Help please!!!!
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Can't have my Note 10+5G unlocked after a few months
I have had the same issue unlocking my Note 10+5G. I popped into a Verizon store and the tech I spoke to said my phone can one ever be used on Verizon. Any thoughts/suggestions/ words of wisdom?