Samsung
Low resolution pictures via txt messages
All of the pictures I receive recently via txt messages are low resolution. The problem started a few weeks ago and I have a Note 9. Now my wife is experiencing the same problem with her S23. We both have Verizon as a courier. Any ideas what could be causing this problem? A quick search on the internet shows that many…
5g or 4g not working
* My data 5g quit working at 530pm and it does not work , I can only use wifi to use phone ....help
Cracked glass
The back glass is broken on my phone. Can just the back glass be replaced?
MMS Messages
When I receive MMS texts with multiple pictures attached, they get compressed so badly you cant even make out what they are, they're so blurry. But, when those same pictures are sent one-at-a-time they are normal. I am also receiving GIFS, but they're just blacked out. How do I fix this? It appears to be just a Verizon…
s24 ultra dropping signal
I have a s24 ultra that keeps dropping signal when im in an area where verizon uses another companies towers. None of the other devices on my account have this issue, including two watches, two iphones, an s23 ultra, and a s20. They will have full bars and my ultra has a red x. Have spent hoours with tech support resetting…
Visual Voicemail stopped working on Galaxy s10+
I've had this phone for about 2 years with no problems. Still running strong. Last weekend, I fired up my voicemail app and instead of listing all of my messages and when they were recieved (basic visual voicemail), it says I have a few message and to call my voicemail to access them. Essentially, visual voicemail stopped…
S22 Ultra Connectivity is Non-existent on 5G and phone refuses to pick any other band
Issue: When in an area with low 5G coverage, I experience complete loss of data on my phone. Speed-tests show 100% package loss. Supposedly the phone picks the best connection available, but this is not the case. 5GUW very often has more signal and works very well, WHEN the phone chooses to use it. 4GLTE also has wonderful…
Samsung Flip Z 4 replacement overheating
I recently (May 7, 2024) had to replace my samsung flip z 4 due to the screen going black while I was mid scroll on google. (I had it for about a year, no overheating or issues prior to this). The replacement sent to me with our insurance through asurion, that I've had not even a month, is having overheating issues. It…
Cell Phone
I lost power today, May 27, 2024. I was talking to someone on my cell phone and when the power went out my phone went dead. I tried calling the person back and it kept saying call failed. After a few minutes I was able to call back. A few minutes later I lost power again and again my cell phone went dead and again said…
Incoming MMS Blurry & Incoming Video Broken into 2 files - a thumbnail and a .qcp sound file
Why does it take 6 representatives and hours on chats and over the phone to fix an issue that so many people seem to experience? This isn't the first time I had this problem. When I activated my Galaxy A51 I had this issue. Technical support fixed it within minutes when I finally got to the right person after explaining…
How to turn off 5G and use 4G LTE only
Verizon 5G is terribly slow and I can't stand it when my phone swaps to it. The 4G LTE is always faster. Now normally I could just change my preferred network in the settings tab but Verizon blocked this. There was an app that allowed the work around and they blocked that too. Someone please help me turn the 5G off and…
Mobile Carrier network Lock
Samsung S22+ Network lock
Will not stay logged in, frustrating, must enter password everysingle time, argh, i see I'm not alone
Will not let you stay logged in. Very frustrating, I see I'm not the only one with same problem! Even if you check stay logged in, Not! HELP! This is crazy!
Supplementary Services
I got a samsung galaxy note 8. Anytime i make an outgoing call it displays unknown number for the person Im calling, I dont have supplementary services on the phone so i dont know how to show my caller ID. What do i do please?
Supplementary Services
I have a Samsung galaxy note8 which shows unknown caller on people`s phone when i call only to find out i don`t have supplementary services on my phone. Now i am unable to turn on my caller ID. What do i do please?
VZ media app and how to unsync
Hello I have a Samsung Ae10 phone When I put a photo into my VZ Media and then move it to my SD card.. then go delete the photo from the VZ media on phone drive it also deletes the photo on my SD drive!! Why? Any help is appreciated Is something synced? How do I unsync them Susan
Galaxy S10 connecting to network extender
May 11, 2024 my S10 Galaxy out of the blue started connecting to a network extender which has left my phone useless. I have never had this happen before nor have I ever seen the network extender icon come on. The 2 other phones in my house is an iphone and a motorola and both work fine. In the past week I have wasted hours…
Edit/delete contacts restored from a previous phone
My galaxy s7 won't let me modify a contact that was restored from my previous Samsung phone. I can seem to edit out information like other phone numbers for a contact and save them but when I select the contact the numbers are still there. Then, when I go into edit mode, they're not there. I tried a power on reset and that…
Samsung S10 5g texts fail
* My grandfather's phone (Samsung 10 5g) randomly stopped being able to send texts using any of the texting apps (default, Verizon, etc) I've gone through, cleared caches, reinstalled, did a reset, and still no dice. Help?
My service
How do I download my eSIM to get my service
Why can’t I edit contact information??
It’s a shortfall of the carrier, not the phone. Verizon makes it almost impossible to edit contacts. There used to be tabs at the top where you could edit in google, the device and on Verizon, now those are gone. I make my edits, and save them and all looks good, then I open the contact and the old address is still there,…
Yet anothe S22 Ultra with no network
I've got the same issue a bunch of others seem to have. My phone will not connect to the Verizon network. This started on 2/1/24 I have spent 10+ hours on VZ chat-support with multiple techs. They have re-activated my phone, sent me new sim, tried doing esim, reset network settings, factory reset my phone, re-provisioned…
Samsung fold 4 shuts off when closed
I have a Samsung Fold 4, it shuts off when I close it and it won't turn on.
VoLTE on Galaxy Note20 5G Ultra
I would like to get a VoLTE extender for the back office in my house. I am dropping calls all the time. I am using a Deco Mesh unit along with a CAT5 backhaul cable to my router. My internet provider is Xfinity and I have a 1000 mbps service, although I think I only get about 100 mbps in my office at the back of the house…
Caller can’t hear me
Recently callers either can’t hear me at all or tell me it is very broken up. iPhone 15 and same issue for 2 phones in the home. I can hear them but they loose me after a minute or less. Lived here 10 years and never had an issue until the last few weeks.
Sending photos in text messages only working with Message +
I upgraded to S23 Ultra a few months ago. Recently I've been having a problem when trying to send a photo through text message. I am using Google Messages because I like the RCS Message features. When I insert a photo and send the text message I see "sending" that goes on and on forever and never sends the photo. I end up…
App manager installed games
I installed the latest update for Samsung Ultra 23. Four dreadful, horrible and insulting games that took up a ton of space on MY phone were downloaded without permission. I have previously disabled Verizon App Manager. Lo and behold, Verizon re-enabled their app manager and again downloaded games. GAMES! Where does…
Sim card
I had service with Verizon before like over a year ago. My question is can I use my SIM card I have in my phone or do I need a new one. I have been trying to get service and the way Verizon has this set up can't get anywhere if you don't have an existing acct. #simcard
The end of my relationship with VZW?
Today I attempted to start my hotspot and my phone indicated "Your plan doesn't support mobile tethering". That's a lie. I have paid the tethering fee of $50 per month for the last 17 years. It still shows on my February 1, 2024 bill - paid 1 month in advance as always. What also shows are two tiny checkmarks which…
Call Forwarding
I left Xfinity mobile to Verizon and ported my number. I am trying to reactive my YouMail account from my old device to new iPhone 15 Pro Max. I noticed I missed calls and messages that I never received. The call forwarding deposit number is #73 (605) ***-****. This number is based in SD. I didn't authorize my number to be…