TV & Movies
Movie game
name: Movie Actor/Actress Movie
Hbo and Max
When HBO started Max anyone with HBO had access to Max last year. I watched all of my shows on HBO Max this year. All the sudden I'd only have the basic package. Does anybody know what happened?
Disney Bundle
My Disney+ Bundle is allegedly "included" in my bill. Ive tried for as long as they have offered it, and it has never worked. I would like someone competent to call me and ensure that it actually works. I've spoken to several reps, for HOURS!! And no one has ever been able to complete a log in. The links that the automated…
Can Upgrade to Disney+ without Ads via the new perk Disney Bundle?
Hello, I have a grandfathered plan that provides for ad-free Disney, Hulu (w/ads) and ESPN. Now we need to update our phones and it seems the offer that goes with some of the plans as perks only offers $10/month for Disney+ (w/ads), Hulu (w/ads) and ESPN. Is there a way to upgrade within the new bundle perk to continue our…
Disney+ Bundle not working
I am trying to login to Disney+ but it's asking me to pay. On my MyVerizon account it says the subscription is active, but when I try to go to Disney, it does not work. This Disney+ bundle is covered by Verizon but when trying to log in to Disney+, it asks me to sign up for the Disney+ bundle. Any advice is appreciated.
Disney bundle
If I cancel the disney bundle will my bill be $24 cheaper or stay the same price?
Perks Disney+, Hulu, & ESPN+
We got this account plus a new phone on 7/4/25 and under the "no ads" promo for Disney+, Hulu, Max, & ESPN+. We are able to access those streaming services but still showing "with ads". In the store , our bill summary did show "with ads" and I asked the representative about it. He said it would switch over to "no ads" ,…
Can't set up apple one
I signed up for apple one, Netflix/max and have been able to setup Netflix/max. When I go into the verizon app and online via safari, it say click here to activate Apple One, I click on that, it takes me to a page that says to refresh and that the service is pending. I've been paying for the service for a couple of weeks…
Disney app was says that I need to resubscribe.
So, I have the Verizon Play more plan which includes the Disney plus bundle for free. All of the sudden when I tried to login, the Disney app was saying that I need to resubscribe. The bundle still shows as active on my Verizon account. I called up Disney and they said it shows as canceled by Verizon billing on their end.…
Cannot Remove Disney+ Add-on
I have been unable to remove Dinsey+ from my Verizon account for the past 4 hours. I see there are many other Verizon clients experiencing the same problem. After 3.75 hours of trying to remove the Disney+ add-on Verizon asked me to call a Disney+ phone number. Disney+ says they are not able to make any changes because the…
Cannot cancel Disney+
EDIT: I FIGURED IT OUT. You have to go through your FIOS Home Internet services NOT your TV services. MAYBE ADD THAT TO ALL THE SUPPORT FAQS???? Support says go to Account then My Products and Plan Perks. Then the site says 'you have no products or plan perks' and automatically redirects to the store. I certainly am paying…
Canceling a Perk
How does the billing work with canceling a perk? Is there a refund or does the perk continue through a billing period?
Upgraded and was encouraged to pay $10 for Disney perk which replaced $0 Disney Premium perk
Yesterday, my wife and I upgraded to iPhone 16 pros, which necessitated changing to a new plan. In store we were encouraged to choose the $10 Disney bundle perk since we use those services currently (via the perk on our older plan which includes the Disney Premium bundle for $0). Verizon’s website states " If you have an…
Disney bundle app wants me to create a new account
Disney app suddenly stopped on my phone, working on my televisions. App first says "Log Out?" When I log out, and log back in it says, "You're one step closer to streaming." Only option given is "Complete Subscription" which then directs you to all the options that require one to subscribe to another plan (in addition to…
Cancel Disney +
* Have spent hours trying to cancel Disney+. Verizon chat said they couldn't do anything as it was provided through a third party ( signed up right off Verizon website as a perk). Disney + says it needs to be canceled through Verizon. Very disappointed to have to jump through hoops like this. Shows up on my next bill &…
Disney+ bungle not working
I am trying to login to Disney+ but it's asking me to pay. On my MyVerizon account it says the subscription is active, but when I try to go to Disney, it does not work. This Disney+ bundle is covered by Verizon but when trying to log in to Disney+, it asks me to sign up for the Disney+ bundle. Any advice is appreciated.
Upgraded and was encouraged to pay $10 for Disney perk which replaced $0 Disney Premium perk
I upgraded to iPhone 16 Pro Max, which necessitated changing to a new plan. I was told I would be able to add the bundle back with the $10 Disney bundle perk since we use those services currently (via the perk on our older plan which includes the Disney Premium bundle for $0). Verizon’s website states " If you have an…
Can't cancel NFL+ premium subscription from +play
I enrolled in NFL+ Premium (1 year) & Netflix Special Offer through +play. I need help to cancel the NFL+ subscription. I have tried the following to cancel the subscription and have been unsuccessful. 1. Using Manage for +play (where I see all my subscriptions including NFL+), I have attached a screenshot here, as you can…
Can’t access nfl+ and Netflix promotion
Hello, I had an email offering 1 year of nfl+ premium and Netflix for 99.99 and when I click the link and go to checkout it asks me to sign in. After signing in that offer no longer appears only the standard nfl+ packages show up. Please help.
Upgrading to ad free versions of Disney+ and Hulu (and other streaming services)?
I am currently on grandfathered line plans including Play More, which gives you the Disney Bundle for free. Disney+ is ad free and Hulu and ESPN+ have ads. The phone on that line is long overdue for an upgrade but I would need to switch that line to a new plan that doesn’t include the Disney bundle. I could add the $10…
Upgrading to ad free versions of Disney+ and Hulu?
I am reposting this thread for others, as I could no longer reply to the original one. I was trying to determine if I could upgrade the current $10 Disney+, Hulu, ESPN+ bundle to ad-free versions of the streaming services, after having the Play More bundle that had ad-free Disney+. I received numerous conflicting answers…
Upgrading to ad free version of Disney+
We had the grandfathered Disney+ (no ads)/Hulu/ESPN+ bundle. We upgraded an old phone with some other plan changes and we lost our ad free Disney+, with the store representative not mentioning anything and us not finding out until we got home - even after repeatedly asking if we were going to be missing anything with the…
Can’t get Disney+, Hulu & espn bundle to work
I, like so many am not being able to access my Disney account. I’ve tried multiple ways, can’t get into it. it just keeps telling me that I need to pay. I even canceled and resubscribed through Verizon, even though it was supposed to be included in my phone bill, but it still will not give me access no matter what I do I’m…
Cannot access any of my bundled streaming like Disney+
I, like so many am not being able to access my Disney account. I’ve tried multiple ways, can’t get into it. it just keeps telling me that I need to pay. I even canceled and resubscribed through Verizon, even though it was supposed to be included in my phone bill, but it still will not give me access no matter what I do I’m…
TV Subscription
What is the cheapest subscription to downgrade with no boxes? I’m paying way too much.
YouTube tv setup instructions
I am a new customer, signed up for Fios internet and YouTube TV at the same time. Got the equipment and instructions for Fios, router, internet. Fine. Never got any instructions about how to set up YouTube TV account. Custom Svc said the YouTube TV instructions will be emailed after my internet service is operating. It is.…
Pending order
Whenever I try to add the Netflix and Max bundle it says I have a pending order. When I go to my pending orders there is nothing there. I am stuck and I can not add any of the entertainment perks
Xtream codes
Verizon XTREAM CODES? TIVIMate Example "server Address" http://server.xyz:8080 How do I find this for my verizon ?????
Switching from legacy Disney bundle to new $10 Disney perk
I am finally giving up my Play More line with the legacy Disney bundle. For now, I am planning to switch to the current $10 Disney+, Hulu, ESPN+ add on and see if I can upgrade to versions without ads. I can’t seem to find out what happens to your streaming accounts when you switch from a plan that has the bundle included…
Can’t load Max
I have Netflix and Max. I scan the QR code but it just drops to “verifying your account “ and never complete to link my max and VZN account why?