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FIOS TV Mobile App Error message
For years I have watched local Philadelphia channels on the FIOS TV Mobile App while walking in my area, a suburb of Philadelphia. In recent months, I get error message: This channel is unavailable for streaming in this geographic region. Error code: 33-PLYB_CRS-154 All the rest of the cable channels work fine, and the…
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New Router and Set top boxes
Verizon has decided my old equipment is obsolete and has sent me a new router and 4 new set top boxes. I was only paying for one set top box (my other 3 were ancient digital converter boxes that barely worked) and now I will be billed for 4! I don't want all 4 and I've asked them not to send them but they did anyhow. I am…
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Legacy Box Upgrade
I want to share the absolute nightmare of my recent upgrade away from my legacy set top boxes. Like many, I had the Motorola boxes, and knowing that sometime in April they would no longer work, I contacted Verizon in early January. I have learned, the hard way, to be very careful when making any changes, because there is…
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"VMS is not available" Error Accessing DVR on Apple TV 4K App
Hi, When accessing the DVR in the Fios TV app on my Apple TV 4K I am getting the "VMS is not available" message. See attached screenshot. Oddly I am able to watch live TV with no issues. I also am able to access DVR recordings with no problem on my Fios TV STB, Amazon Fire TV stick as well as on the web or iOS apps. So…
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Email about swapping set top boxes
Sometime in November I received an email about swapping my homes three Motorola set top boxes (one of them has a dvr). Do I have to put in a request to start the process, because the email is worded like they are already in the process of sending the boxes. I also currently have a new (Model number-CR1000A) router to swap…
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New set top box buffering
1 month in using these new STBs and I am not happy with them. Main box takes anywhere from 30 sec to more than a minute to start up, just get the red light. Then there is the constant buffering of the channel while in use. Commercials will just pixelated and freeze which isn’t necessarily a bad thing if I didn’t have flip…
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How do I remove CNN and MSNBC
I want to remove CNN and MSNBC from my Fios account. I do not want to be paying for it. I would rather have OAN and AWE back.
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Rail_52 repair
How do I fix error RAIL_52
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I can't view any dvr on my computer but can delete DVR entries
Recently I couldn't access my DVR on my computer. Verizon did some troubleshooting and patched it by setting up FIOS with a different email address than my Verizon account. I can get live programming but can't run any DVRs. Is there a registry entry that is screwed up?
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IP TV splitters
How much loss in DB can the IP TV boxes take. I have a number of 1675 Mhz. splitters in my attic but I don't know the coax output level from the ONT to calculate what I need at each box.
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No Program Info, cannot record, Guide unavailable
When requesting program information I get “EPG Information unavailable please try again later. I am unable to record. i have no program guide. what I have done: checked connections restarted routers reset boxes nothing is working.
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Fiostv+ remote not Pairing with TV "Brand not in Database"
I recently just bought a new TV (Sansui S55VOUG ) and when I try to pair the fiostv+ remote with the TV to control the volume using both auto and manual I get a "Brand not in Database" message. I've unpaired/repaired/reset both the verizon STB and TV and can not get it to connect. How can I resolve this?
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Can a second Fios TV+ remote be paired to the STB? Also can a USB IR receiver use the old fios remotes?
Hello, I was recently forced to upgrade to the new STB (Stream TV), and received the Fios TV+ STB along with DVR (VMS4100ATV). I have not done the setup yet as I want to finish watching a few DVR recordings before activating the new equipment. One downgrade will definitely be the remote in that it lacks dedicated controls…
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Boxes
For the money I pay a month for cable why does this business just leave their old boxes here for ME TO HANDLE??? Guy skipped off and said NOTHING
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Audio of Fios Mini 1 connected to TV via HDMI not being routed to sound system connected to TV via digital audio output port
I am adding a sound system to my TV setup. I have a Fios Mini1, a Roku device, and a Chromcast all connected to a Sharp TV via HDMI (3 devices on 3 different HDMI input ports on the TV) The TV is connected to the sound system via a digital audio output cable. Audio from the Roku and Chromecast get routed ino the TV via…
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fios one dvr
I just turned in my old FIOS DVR because it wasn't going to be supported any longer. Now I am using the FIOS One setup with the new DVR on my Samsung smart TV. The new DVR is horrible! First off I can no longer tell if anything is recording because there is no indicator light on the new box. So I must turn on the TV and…
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Charging extra for Cspan
The C-Span website lists Fios as a tv provider that provides CSPAN a free part of the basic package as a public service but in fact, you require an upgrade and an additional charge for it. This has been included in a complaint to the FCC
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Stream TV MoCA Ethernet Adapter
Can I use one of these adapters to make my fios tv service completely wired? Verizon just installed a VMS4100atv with a small stream tv box that sits on top of it. I need to disable all wifi and make it hard wired.
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HBO on demand
I am currently subscribed to HBO. I can watch all HBO channels with no problem. When I got to HBO on demand I can watch all their "series" with no problem. Issue is that I cannot watch any HBO movies. It acts as if I'm not subscribed. Every movies only has a Rent, Buy, or subscribe option. I of course clicked subscribe to…
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Recurrent transmission problem with HBO
Over the last month or so I’ve noticed that there are random transmission errors with HBO, whereby the image on the screen goes white, then pixelates for a few seconds , and corrects itself. This occurs up to several times/hour, and I’ve also recorded the problem on the DVR. Rebooting the STB and ONT has no effect. As far…
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VMS 4100 Pronto IR Hex Codes for Power On / Off
Aloha, does anyone have the IR power on / off hex codes for this cable box? I'm programming a URC MX-990 for a friend remotely from 5,000 miles away (got love technology!), and I need the discrete hex codes for power on / off. I can't find much info regarding this anywhere. And unfortunetly, Remote Central's website, which…
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Audio fluctuations on channel 513 NBC
On channel 513 NBC, beginning 4-5 days ago, I noticed intermittently the sound makes a light snapping sound then reduces volume quickly then begins to gradually increase in volume back to the desired setting. A call to tech support did not resolve issue. Just the usual unplug cables and plug them back in. Help please.
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New Fios TV box
Has anyone else found the new Fios TV box to make channel changing clunky and delayed, and the remote that comes with it to be terribly designed? The remote is way too small to fit in one's hands, the numbers are in the wrong place, and it just doesn't do enough. Is there a remote that works with the new boxes that I can…
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Fios TV Issues
I am having issues with several Fios boxes connected to our living room TV. For years we had a Fios DVR box connected here but a couple weeks ago started having issues where the picture and sound would not come up when turning the TV on. After extensive troubleshooting with several techs via chat and phone, resetting the…
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Old box returns after set up of new Fios one boxes. Is it necessary?
Is it necessary to return old boxes?
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Verizon Fios TV ONE DVR
I want my Verizon fios DVR to be always on. I can't get it out of Standby mode.
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CHANNEL 576 NOT WORKING
CHANNEL 576 HAS NOT BEEN WORKING FOR SEVERAL MONTHS IN THE 21209 AREA. TECH SAYS HE HAS SENT THE ISSUE UP THE LINE BUT DOES NOT KNOW WHEN THE ISSUE WILL BE RESOLVED. ANY OTHERS HAVING THIS ISSUE AND ANY SUGGESTIONS HOW TO PROCEED
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Fios One Box-Netflix App Does Not Stay Signed In
Each time I use the Netflix App on the Fios One box, I am required to log in. This only began to happen over the last month or two, and does not happen with other apps such as YouTube. Any comments as to why or how to address would be appreciated. Thanks.
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Difference between VMS4100 and VMS4100ATV
What is the difference between VMS4100 and VMS4100ATV? I currently have two VMS1000s and may have to upgrade. Thanks Ron
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Can I Control an Arris VMS 1100 using my Android Phone?
Hello, Is there a way or an app available where I can control an Arris VMS1100 using my Android phone? My mom who has dementia is having a hard time changing channels and turning on/off her TV set. She sometimes get stuck on a screen saver and doesn't know what to do. If I can do this remotely using my cellphone to take…