Fios TV
Samsung Universal remote model name RMCSPN1AP1 not connecting to Arris STB
Our universal Samsung TV remote was constantly needing to be re-paired , so I bought a replacement online. Same model as the original. It's able to pair fine by holding the back and play/stop button. But when I try set it up to control my Verizon box, it doesn't work. I tried not selecting my area Verizon and going to "My…
Using 3rd party wifi extender with Fios TV One Mini
I have a Netgear wifi extender running wifi network on the far end of my house. If I install a Fios Tv One Mini there can I set it up to work wirelessly ? It would be logical if I could, as no one I talked to at Verizon said I needed to have a Verizon router to run the equipment, but I figured I would ask first. Thanks
Netflix App Not Loading after selecting User Profiles
The Netflix app will stick on a spinning circle after selecting a user profile. As the circle spins, the slide show of Netflix's offerings for this profile will scroll. I recently replaced the Fios One set top box due to another issue, and this Netflix issue persists.
"New" IPC1100P2 set top box
I was recently forced to upgrade from rather old set top boxes that we were happy with. The new ones seem very unresponsive and frustrating (frequent help pop ups that keep coming back). Simply flipping between channels is a much slower process. The channel guide takes much longer to appear. The old Motorola boxes were…
Fios TV APP
Here is the question from a Fios member that caught my attention because I have experience what I believe to be the same thing: @monroklo wrote: The guide at the bottom of my Fios TV app does not display the GUIDE to choose channels anymore. It looks like its been replaced by Live TV, however, when I try to access it, I…
New Fios One Wireless
So the Fios One new STB are not actually wireless. You do not need a coax to the box but you still need an HDMI connection from the box to the TV. Not wireless to me! Very disappointing
VMS issues daily
Installed VMS per Verizon orders. Has been nothing but a problem since day one. Always rebooting, lost connection, need to troubleshoot.
Television is unwatchable since forced upgrade
We recently got the forced upgrade to the new wireless items from the previous STB. Since then, television is unwatchable. We are getting constant VMS errors and we never go more than 5 or 10 minutes without it all cutting out. It then somehow reconnects. Watching from the DVR isn't any better. Same issues, choppy video,…
Do I need the Set Top box if the app works?
My understanding is that my plan requires me to have a set top box (correct me if I’m wrong) However, I always watch live TV on the Fios TV app on Apple TV, which works fine. Am I required to keep the set top box hooked up and plugged in so that I can keep using the App? Or, can I simply unplug and unhook it, and store it…
Aspect ratio adjustment in Fios TV+
Have a new Fios TV+ set-top box. It automatically stretches SD channels to a 16x9 aspect ratio. How can I adjust so that SD channels are not stretched? I cannot find that video setting anywhere in the settings. Thanks.
I dont understand why I cant get an accurate channel lineup.
I just signed up for new contract, upgraded to 1 gig internet from 100 mbit, and removed HBO from my Fios TV. Im thinking that we watch mostly streaming at thei point, so Id like to get rid of the preferred plan and go to a local plan. Curious to see what I'd be losing, I looked at the channel line up tool on the Verizon…
Technical issue
I reported an issue to Verizon concerning the Fios channel guide in early November 2024 and as of today this issue still exist. I pay for Fios to be able to record and then view games during the times I cannot watch the games live. Due to the issue, it has caused me to miss approximately five NY Ranger hockey games that I…
Fios One error 3rd party router
I am trying to set up a new Fios One STB. I keep getting an error message “ Third Party Router detected”. I am using a new Verizon router but even after troubleshooting it still happens.
Involuntary Upgrade Questions
Yesterday, I received a UPS delivery with a G3100 2.0 Router, Fios One TV and Fios TV mini. Any help that I get with the following questions would be really appreciated. (1) How long do I have to activate these three devices? My wife is WFH, my kids are taking mid-terms and we are soon leaving on a vacation -- so I'm tryng…
CSPAN
Hi, where are the CSPAN channels, can't seem to find them anymore?
Set top box issue
I just received the new set top boxes and had a technician at my house to install them today. The main box is simultaneously blinking green and red and also a strange sound is coming from the box. It will stop blinking and then start blinking with a light white and green light and then go right back to the green and red…
VMS Connection failed on Fios TV
Just recently got Fios TV. Have had Verizon Fios internet for a 10+ years. The TV tech had to switch out my router (said the previous Verizon router wasn't compatible). Got 3 set up box for 3 TVs. One TV continues to have "VMS is not connected" error message. Network status says 'success'. I reboot, power down, over and…
FIOS TV Mobile App Error message
For years I have watched local Philadelphia channels on the FIOS TV Mobile App while walking in my area, a suburb of Philadelphia. In recent months, I get error message: This channel is unavailable for streaming in this geographic region. Error code: 33-PLYB_CRS-154 All the rest of the cable channels work fine, and the…
New Router and Set top boxes
Verizon has decided my old equipment is obsolete and has sent me a new router and 4 new set top boxes. I was only paying for one set top box (my other 3 were ancient digital converter boxes that barely worked) and now I will be billed for 4! I don't want all 4 and I've asked them not to send them but they did anyhow. I am…
Legacy Box Upgrade
I want to share the absolute nightmare of my recent upgrade away from my legacy set top boxes. Like many, I had the Motorola boxes, and knowing that sometime in April they would no longer work, I contacted Verizon in early January. I have learned, the hard way, to be very careful when making any changes, because there is…
"VMS is not available" Error Accessing DVR on Apple TV 4K App
Hi, When accessing the DVR in the Fios TV app on my Apple TV 4K I am getting the "VMS is not available" message. See attached screenshot. Oddly I am able to watch live TV with no issues. I also am able to access DVR recordings with no problem on my Fios TV STB, Amazon Fire TV stick as well as on the web or iOS apps. So…
Email about swapping set top boxes
Sometime in November I received an email about swapping my homes three Motorola set top boxes (one of them has a dvr). Do I have to put in a request to start the process, because the email is worded like they are already in the process of sending the boxes. I also currently have a new (Model number-CR1000A) router to swap…
New set top box buffering
1 month in using these new STBs and I am not happy with them. Main box takes anywhere from 30 sec to more than a minute to start up, just get the red light. Then there is the constant buffering of the channel while in use. Commercials will just pixelated and freeze which isn’t necessarily a bad thing if I didn’t have flip…
How do I remove CNN and MSNBC
I want to remove CNN and MSNBC from my Fios account. I do not want to be paying for it. I would rather have OAN and AWE back.
Rail_52 repair
How do I fix error RAIL_52
I can't view any dvr on my computer but can delete DVR entries
Recently I couldn't access my DVR on my computer. Verizon did some troubleshooting and patched it by setting up FIOS with a different email address than my Verizon account. I can get live programming but can't run any DVRs. Is there a registry entry that is screwed up?
IP TV splitters
How much loss in DB can the IP TV boxes take. I have a number of 1675 Mhz. splitters in my attic but I don't know the coax output level from the ONT to calculate what I need at each box.
No Program Info, cannot record, Guide unavailable
When requesting program information I get “EPG Information unavailable please try again later. I am unable to record. i have no program guide. what I have done: checked connections restarted routers reset boxes nothing is working.
Fiostv+ remote not Pairing with TV "Brand not in Database"
I recently just bought a new TV (Sansui S55VOUG ) and when I try to pair the fiostv+ remote with the TV to control the volume using both auto and manual I get a "Brand not in Database" message. I've unpaired/repaired/reset both the verizon STB and TV and can not get it to connect. How can I resolve this?
Can a second Fios TV+ remote be paired to the STB? Also can a USB IR receiver use the old fios remotes?
Hello, I was recently forced to upgrade to the new STB (Stream TV), and received the Fios TV+ STB along with DVR (VMS4100ATV). I have not done the setup yet as I want to finish watching a few DVR recordings before activating the new equipment. One downgrade will definitely be the remote in that it lacks dedicated controls…