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Check voicemail from Verizon website
This newest website redesign may sell more products, but it makes life more difficult to just find and check my voicemail online. Anyone else find a magic button or shortcut to review messages?
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Email notification of phone calls received and voice mail
For many years I have used the feature that sends me email notification when my landline phone receives a call or someone leaves a voice message. I like this feature very much. It stopped working on 1/22/2025 and I have not received any email notifications since that date. I have confirmed that my account settings still…
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I have Lifeline landline service and there is no dial tone for the past two hours
I have Lifeline landline service and there is no dial tone for the past two hours. No one can call in to my line and I can't call out. The problem began when a friend tried calling me. When I went to pick up, the line was silent and I could not hear any sound and then abruptly there was some weird sound on the line similar…
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Downed Verizon Landline Wire on my Property—Not a Landline Customer
A limb fell and took down the Verizon landline wire on my property a couple of weeks ago. I am not a Verizon landline customer, as this is an old line from when we had that service. Trying to contact Verizon to report this is next to impossible. It doesn’t really fall under a category with their overseas call center. Any…
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Verizon Fios Telephone
08/15/2025 Dear Verizon Support, We opened our account in March, and since then, the landline has not worked, and we have never had access to manage our phone features through the Verizon portal. Each time we attempt to log in, we encounter persistent error messages: * "We encountered an error while processing your…
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incorrect information on chat-website-and user support about changing number of rings
Verizon converted my neighborhood to Fios. I have a Fios landline. The phone rings 3 times before referring to VoiceMail, and older members of the family cannot safely reach the phone within that timespan. I want to adjust the setting to four rings, but (sigh) I have spent 90 minutes over the course of two days trying to…
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Call Block by Area Codes?
I know it is possible in other apps, but can we stop having to put in all these computer generated numbers we keep getting hit by from the same area codes and exchanges by masking like using 518* or 518% for that area code and others? It would save time, processing, and effort. The spammers will just keep generating all…
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No service for 5 days now
It’s been 5 day now with no internet service in my new house. Friday install tech came he couldn’t do the install he to me to wait until Monday . Monday 2 maintenance technician came in the morning they were until 2pm and I received a text that the issue was resolved. Tuesday installer technician came back they’re saying…
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I would like to have an old GTE utility box removed
Need help getting an old GTE box removed from my backyard. None of the the wires are even buried!!!!
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Voice Spam Feedback Support
Hi Verizon, I am trying to clear the 'Potential Spam' tag from my business numbers in your Voice Spam Feedback site, https://www.voicespamfeedback.com/vsf/ . I did receive a Feedback ID number after uploading my business numbers in your form. The issues I come across is mainly due to lack of communication on your end. I've…
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Spam calls using Town Names
We are receiving a ton of spam calls all beginning with a town name in the state we live in. They are coming all day long. I have tried star codes, nomorobo , you name it , nothing is stopping them , has anybody had any success blocking these calls and how ? They seem to be robo calls from Solar energy Group, that doesn’t…
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Trying to sign up for Fios but verizon says i cannot keep my copper landline number that i currently have through verizon
I've had a verizon copper landline for 30 years. I have had optimum for cable and internet throughout that same time. I am currently trying to sign up for fios cable, internet and phone. I also have verizon wireless so i am trying to sign up through that account to get the home and mobile discount. However, when i select…
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Can’t manage home phone
I cannot manage my home phone. It says “your number has not been set up for phone management “. When I log onto the app I see orange boxes below the options. I’ve tried talking to the chat people. And then I got transferred to customer service. After a very long time I was told I had to call Verizon. I did that and never…
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Unable to listen to Voice Mail using Fios One 4100
Just was upgraded to Fios 4100 STB a little while ago and am unable to listen/retrieve voicemail messages using the TV/STB. I get the following message: "Currently you do not have Voice Mail. Voice Mail is a free feature with Fios Digital Voice. You can add voice mail to your account." I do have a voice mail account and…
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One Telephone Number vs Two Telephones.
Not a question, just some clarification to a recently closed topic here in the POTS line forum. It is not possible to assign a single telephone number to more than one device. It can be assigned to a landline, a mobile phone, but not both. There are two workarounds for anyone wishing to have calls to the home ring to a…
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land line and mobile phone with same number
right now i have a land line phone and the internet.never had a problem with either.if i buy a mobile phone can i use this and have my land line number the same.i know i'll have to pay for the mobile phone also .two phones same number ?
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Sagging cable
Been trying for a month to get a sagging Verizon line removed from my yard. Automated service gets me no where. Been transferred multiple times and disconnected twice when I finally get a person on the line. Talked with Nicki on March 19 and was provided an incident report number, but can't get anywhere with that either.…
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Fios Home Phone Management not working
I recently had Verizon FiOS Installed -digital voice management services for home phone services are completely disabled . Contacted Verizon FiOS tech support and been left hanging with no explanation or solution . no access to: • call log •voicemail access • calling features while this is not a terrible issue to…
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Landline
I have Verizon landline . How do l switch it to Fios
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Is Distinctive Ring Available for Digital Voice in Delaware?
I’m getting conflicting answers on this topic about the availability or NOT of Distinctive Ring for the digital voice phone service with Fios. It’s frustrating because whether or not I can use this feature in Delaware, dictates how I’ll place my order to add a new phone number. Do I need two separate lines? Or, can I just…
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Please send someone that is capable of troubleshooting home phone lines.
Hi, lifelong customers here, helping my mom navigate an ongoing home phone issue. Connection has been off & on for a while. Sometimes static or no connection at all. Not sure when last person came out but they said it was fine. Whoever was here the last time left the box open. Wires everywhere, dirt, debris etc. I noticed…
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Can you have Two or Three Individual Caller IDs on ONE ACCOUNT
I’m getting conflicting answers on this topic and need some clarity. If the account is in one person’s name, but a separate person has been added with their own separate phone line for FiOS Digital Voice, can the added person’s name show up on Caller ID? In this scenario, that’s 2 phone lines. Depending on the answer to my…
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Does Digital Voice Connect to Jacks and Internet, too, for a Phone?
I currently have Fios internet. I want to add back digital voice phone service for home & business after using VoIP phone service for a few years so I could take my local number abroad. I did use Fios with the house jacks previously. It worked great! I want to utilize several jacks throughout the house with “landline”…
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Legitimate phone numbers being blocked
Hello, in the hope of avoiding the dreaded call to Verizon, perhaps members can give advice. Randomly, we discover that Verizon has, without our knowledge or permission or any action on our part, blocked the number of a person we have phone calls with. Then some amount of frustration and time delay later, I find out…
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Static & noise
Land line phone service: I get a lot of static when calling "out" but no static when receiving a phone call. Why is this happening?
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Wires down in my yard
A few weeks ago, a Verizon tech came to my door and asked if he could run some temporary phone wires across my yard because people further down the line had no service. I said that that would be fine. It's been a month. the lines are still there, and mowing season is approaching. I've called this in to Verizon twice, and…
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Landline Shut Off
Last Wednesday we woke up to no dial tone on our landline. This usually happens when a tree or something falls on the line somewhere. I got on the Verizon service chat and they had me check a few things in my house. Everything being fine they opened a ticket for a service tech to come to the area and fix the problem. Later…
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reporting robocalls to Verizon
Used to be there was an email that you could report robo calls and other such type phone numbers to Verizon. You would give them the date and time of the call, the number, and the caller ID -- they would look it up in case it was spoofed and then actually notify the carrier. I would then get an email reply about the state.…
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App versus site
Has anyone experienced processing errors on the app when you usually can go to the website and get it done first time? This happened a lot especially adding numbers to be blocked. The app always seemed too weak in function and susceptible to errors. Examples ran like having problems come back later. Odd.
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Home phone voicemail Notification options
I recently got Verizon home phone service. In setting up the voicemail, I noticed that I could get notifications of voicemails by text message and by email. That's helpful, so I checked the relevant boxes and inserted the relevant email address and SMS numbers. But when I tested to see if I got notified when I left a…