Google
what is the blue light?
recently a blue light in the top left corner has begun appearing for a few seconds numerous times every day. anyone know what it means? Pixel 9 Pro. Android Verions 16 David
Google Pixel 9 Pro XL shows “SIM not supported” even though IMEI appears clean and unlocked
Hello, I recently purchased a Google Pixel 9 Pro XL that was advertised as unlocked. However, when I insert my local carrier SIM card while outside the United States, the device displays the message: “SIM not supported. Ask Verizon if this device can be unlocked.” I already checked the IMEI through multiple IMEI checker…
Spotty Service
So for about a year now, as soon as I enter my neighborhood, my phone starts acting up. The phone call gets choppy, and once I'm in my house, it gets even worse. Things I've noticed: whenever there's a spectrum outage, my phone works great. If I turn on my phone's airplane mode and use Wi-Fi only, it works just fine. But…
Google pixel 8 PRO
I was confident by seller that pixel 8 pro , I bought recently was fully unlocked , but discovered that bootloader is locked what can i do to chenge it?
Why won't my phone unlock for any carrier?
I have a fully paid off Google Pixel 8 Pro, but it won't unlock. I contacted customer support and they told me they would unlock it after 24 hours or that i should do a factory reset, but i still can't use my phone with any other carrier. Any recommendations?
Unlock phone remotely
My partner is away from home and thinks that his phone is locked. He does not know of locking or of a password. He says that he cannot place calls out however the other day he was able to answer my incoming call. Can I remotely unlock his phone?
Bootloader Unlock on Pixel 7 Pro — Policy Clarification Request
Hello Verizon Support and Community, I am the owner of a Pixel 7 Pro purchased through Verizon. I’ve come to understand that the bootloader is locked and that Verizon devices have this feature disabled by default. I’d like to formally request clarification on Verizon’s policy regarding bootloader unlocking. As an advanced…
How do I unlock Bootloader on Pixel 7 pro?
"OEM unlocking" is greyed out.
OEM unlock - Pixel 7
Hi, I have recently bought a Pixel 7 on a French platform (cdiscount) from a vendor I guessed was importing the device from wherever, but I did not expect it to be OEM locked. The interest that made me buy the device is concentrated into two features, the first being the 7 year long support for updates and patches ; the…
If I port a number as an eSim (new Verizon line), can I then cancel my original line?
My Pixel 7 uses a physical Verizon SIM card, but I wish to ditch the card and the associated number. The "cell number" that I want to use for everything is a VOIP # assigned to me by "Google Voice". It seems likely that Verizon can port my GV number as an eSIM ... but I don't want to pay two line charges and I only want my…
Pixel 8a OEM Locked
I recently got a Pixel 8a and am very disappointed to learn its locked permanently by Verizon. Any way to get this resolved?
pixel bootloader unlock
Good day, I have read a large number of posts on your website regarding bootloader unlocking on Google Pixel smartphones, but I still can't understand one thing: is it possible to do this on a fully paid-off smartphone that has been in my hands for 4 years already, works with foreign SIM cards, and even accepts Chinese…
Pixel 7 SIM Lock Issue - Clean IMEI & 60+ Days Passed
"Hi everyone, I am looking for assistance with a SIM unlock for my Google Pixel 7 (Verizon model). I purchased this device second-hand and I am currently using it outside the USA. I have verified the IMEI and it is CLEAN (not blacklisted or reported lost/stolen). According to Verizon's unlocking policy, the device should…
Pixel 7 pro OEM UNLOCK
I bought a Pixel 7 Pro from you and paid for it in full. I found the bootloader is locked and there's absolutely no way for me to unlock it. I talked to Google for two hours. They told me straight up: the problem isn't them. They said YOU (Verizon) are the only carrier in the U.S. that permanently locks the Pixel…
Request for official clarification - Bootloader unlock on Pixel 7 (Verizon variant)
Hello, I’m contacting you as the owner of a Google Pixel 7 purchased through Cdiscount, which appears to be the Verizon variant. The device is network unlocked, but the bootloader remains locked with the OEM unlocking option disabled. I’ve already contacted Google Support (case ID available upon request). They confirmed…
Can’t email
I can’t send email. The message says the user name or password is wrong. This just started. I have been using the user name for years.
Phone to phone transfer with broken screen
My screen is shattered, black and unresponsive. Is it possible to do a phone to phone transfer if the old screen cannot be used? I've tried connecting to a computer and it didn't work.
Unlock phone
I need to unlock a phone that was originally used with Verizon. I have literally been trying for two days to get a person on the phone and cannot because I don't have an account. PLEASE, I need device unlock tier-2 support.
You OEM locked my NON VZW Unlocked Pixel 7 Pro
To Whom It May Concern; Against FCC regulations you have locked the bootloader on a Pixel 7 Pro, which I paid in full at the time of purchase from a NON Verizon vendor as an unlocked phone. During the transition to your service last year, you never once issued a warning or even a small notification of the fact that by…
Google pixel 8 Pro OEM unlock request
Dear Verizon Customer Service, I hope you're well. I bought the phone in UK and now Im outside the Verizon network reach Im forced to use different operator now, but my phone don't detect others vendors networks and I can't call and use cellular internet. I've completed all payments for my Google Pixel 8 Pro with Verizon.…
Deleted eSim Accidentally
Hello, I was trying to activate a Galaxy 25+ and mistakenly deleted the eSim. I've tried adding an eSim in Settings unsuccessfully. Also, can't get Tech Support to answer the phone at 800-922-0204. May I have advice on how to get a new eSim, please? Thanks.
Pixel 7 Pro Verizon OEM Unlock Acess Needed
hello! how can i unlock bootloader on my pixel 7 pro? i need to switch from android 16 to android 15 because i have some problems with gcam
What happened to customer service????
I made an insurance claim for a screen replacement on my google pixel that I got 29 days ago. I wanted to return it and they told me they couldn't take it back due to the scratch. It was a minor scratch and nothing was wrong with my phone prior, so I took it to the place that verizon told me to go which was called "You…
IMEI not compatible with Verizon
TLDR -- Google says my phone IMEI is compatible with Verizon; Verizon says it is not; I just want my phone to work, and hoping that escalating this issue through Verizon Tech Support will get me a working phone again. I sent my Pixel 7 to Google to be repaired; after more than 2 weeks with their repair service, I finally…
Pixel 4 Non-Verizon SIM
Hello, I bought a used Google pixel 4. I'm in Europe and live there. I bought it there. It turned out that it's blocked on Verizon. Is there a way to unlink it from the carrier? I've heard about the 60-day period, but when I inserted my carrier's SIM card, it initially recognized it but then reported that it wasn't…
Delayed Voicemail on Google Pixel 8
For the last few months when I get a VM it a) comes in 20-24 hours after the person calls and b) comes as an attachment that then can't load. Essentially VM doesn't work. Anyone else?
Customer service
The small, outside screen glitched as I was using the phone. The large inside screen still worked so I was able to resart the phone. It took 45min for any of the screens to be responsive. I call verizon, was passed around to 6 different people, repeating again and again what was going on with my phone. The last person…
Manufacture malfunction google pixel7.
I've been a customer over 10yrs, my bill gets paid on time it's never ever late. I have paid off several devices with verizon and gave never had a problem until now! A year ago I upgraded from the galaxys9+ to the Google pixel 7. Within having the new upgrade just under 3weeks it just completely randomly shutdown just dead…
Verizon Support
So, I am one of the lucky ones who has a defected Google Pixel 8. Trying to figure this out with Verizon. I've been a customer for almost 20 years, 4 phones lines , Wifi...I pay an ungodly amount each month to this company. While trying to get this figured out, I have chatted with 4 different techs, gone to a store, and…
Bootloader Unlock Request - Pixel 7
Hello Verizon Support Team, I am writing regarding a Google Pixel device that was purchased from Verizon approximately one year ago. This device has been fully paid of for several months and is currently carrier unlocked (as I've confirmed by activating a Google Fi eSIM on the device). However, the "OEM Unlocking" option…