-
Safety Mode appears stuck after enabling it mid-cycle, despite remaining purchased Data Boost data
I’m hoping someone from Verizon or another customer has seen this before. I’m on a grandfathered Shared Data Plan - 5 GB that I’ve intentionally kept for years. During a recent road trip, I started getting close to my monthly data allowance, so I purchased five 1 GB Data Boosts over several days as needed. Everything…
-
My Rcs message won’t work on my eSIM one month free trial
I subscribed for the free trial eSIM and i tried sending text both iMessage and rcs not working. iMessage works sometimes but rcs doesn’t at all
-
Coverage
has anyone else experienced a decline in the service area and/or just a general decrease in service in the last year? What used to be fine or even marginal now does not work at all. I'm considering a change for the first time in 16 years.
-
85118 Gold Canyon AZ Network
It's now the 10th day of the verizon network on my cell constantly dropping the network….drops 5 G, drops 4G. Constant outages. Last thursday spent 2.5 hours on with verizon help…..did multiple things only to be told what I already knew - it's not my phone it's your network. And the irony is you installed a new tower last…
-
Verizon service
i NEVER get service on bike rides. Everyone else does. They have AT&T, T-MOBILE!! Even spectrum MOBILE!! Why am I paying $160 just to NEVER HAVE SERVICE??
-
Unable to reach live agent
I have been trying to reach a live agent for 2 hrs now. My phone was suspended for non payment, in which our bill was extremely high, we were billed for several things that were not approved and it's saying we cannot reach a live agent without some sort of payment. This is highly inexcusable. I should still be able to…
-
No service
anyone else having no service for the past week? I have had not service since June 19th 2026 with no one letting me know what is going on or what they have done to try and fix the problem.
-
Down network here in Prairieville Louisiana
What is going on Verizon? Service sucks and can't call customer service phone hangs up. There has to be a tower down. We are down over here. Is anyone in the area 70769 having issues??
-
How to relay cell site issue?
One sector of a Verizon cell site in my neighborhood has been completely blocked by the construction of a new building. The antennas are literally pressed up against a wall now and have been for quite some time. I don’t think Verizon has any idea and Customer Service is going to be clueless here. Any idea how to contact…
-
Landlines Outgoing Calls
For over a month, i've been having issues with making phone calls to landlines.. I'm calling phone number that I usually call every month to pay my bills like the bank, the dealership things like that. Now these numbers are giving me a massage saying that to check the number I'm calling to see if I type the number…
-
In need of an extender.
I contacted Verizon customer service yesterday regarding an ongoing issue with my network connection problems at my house. Since I joined Verizon cellphone service I am unable to receive a signal in my house, in my garage, and in my backyard. I requested they send me an extender for free. Well after being shuttled to five…
-
Unlock phone
My friend gave me his samsung a12. He has it paid off and he hasn't used it for years and yet it is not unlocked..I called and veeizon said they couldn't help me. Legally, if it is not blacklisted they have to unlock it! I would like to use it. How can I get it unlocked?
-
Network Connection Drops Constantly
I got my new Samsung S26 about 3 months ago, and ever since, 5G connection drops all the time making me lose calls and unable to make calls. I watch my connection status, and it's all over the place - up, down, up to 4 bars, down to 2, then no connection. I've tried all the fixes I could find online: reset the network,…
-
Network
Is anyone experiencing any outage in their area
-
Need help to screen mirror from my Samsung phone to my TV
My CR1000A router won’t allow me to stream from my phone to my TV. I’m using a Samsung S24 phone and a TCL Roku TV. I’ve tried several calls with Verizon technical support and multiple exchanges with ChatGPT. We thought we had it fixed when we disabled “Self Organizing Network” (SON) on the router but the fix was temporary…
-
45750 1476A
unit is at the car dealership and out equipment company location corner property by road and needs taken care of. this has been like this for over a year and the city of Brunswick is telling us this need taken care of. please call me ***** address is ***** Brunswick ohio. shows verizon underground tele
-
Coverage in Buffalo Twp
Please add a tower under PA Route 28 at the Buffalo Creek Wastewater plant. There is no coverage on the adjacent Butler-Freeport Trail for a good 5 miles. Thanks.
-
Verizon Escalation Team
I have been a customer for 13 years. About a month ago our neighborhood started experience network issues where a majority of the customers have 1 bar or SOS when we leave our houses and are using cell instead of WiFi. Calls drop all over our neighborhood and it is a safety issue because we cannot get calls or texts from…
-
Network Dead Zone
For years, we experienced a network deadzone in the area of ***** Vestavia Hills, AL 35243. It’s been frustrating and it doesn’t seem to get any better. Does anyone have an answer? I’ve submitted complaints about the coverage gap and never get a response. We are considering a business lease in that area but don’t want to…
-
What’s going on with my calls to Canada?!?
For months now I have been having difficulty connecting properly my calls to Canada. It sometimes takes up to 5-6 attempts to get a call that will connect, with the other attempts either connecting and they cannot hear me at all , or connecting and they actually can hear people talking that are not me though it says me on…
-
Verizon Outage
I live in the South Minneapolis area and had service outage on May 26, 2026 for most of the day. I know of several others that had similar issues. Verizon should offer a credit for the loss of service.
-
Managed WiFi channels
there are 3 active "Managed" (by Verizon) WiFi channels I want removed from MY IPHONE!' Not your iPhone! My iPhone!
-
What did Verizon change?
I have been a customer of Verizon for 25 plus years. I've been willing to pay extra for service at my parents cabin in upper WI. The last 3 years or so every year the sevice has gotten worse. Now we can't make phone calls text or get online. We never had problems up there. Several neighbors also have Verizon and the same…
-
IP Address
How do I switch my IP Address to the State I live in?
-
who at verizon can help with this issue?
I have called. Ticket #***** was on the phone with Liza from the "tech team". Liza was great, but she is not able to solve this issue. My home internet is fine for the 10th thousand time. The issue I am having is that 2 of the routers on the hop on or in to your network are dropping between 61% and 87% of their packets.…
-
Missing Group Texts
I cannot receive certain texts in a group chat from certain people. I have had this problem for like 3 years and no one seems to know how to fix it. I am tired of calling customer support for hours or going into a Verizon office just to waste more time. My husband and I have the exact same phones that we got on the same…
-
Calling over Wi-Fi issues with Verizon cell phone users
We have HP Aruba WAPs with a Palo Alto firewall. We have enabled calling over Wi-Fi on our Guest network. AT&T callers T Mobile callers have great calling experiences. Verizon callers however, experience frequent call drops after about a minute. Can anyone provide us with some detailed config instructions for our Guest…
-
Dead Zone anyone? Indianapolis Kessler Blvd West
Does anyone else have a dead zone issue when driving on Kessler Blvd west between Grandview Ave and Kessler Blvd North/Cooper Road? It is unacceptable that this busy section of road has NO service. Help Help
-
no data
At ***** we get no data and this extends for many square miles. I have been with Verizon for 11 years. We have repeatedly asked to fix this to no avail. There is a T-Mobile tower on the grounds they could use if they would negotiate. An extender only helps within the unit, and we use Comcast triple play to get data off the…
-
No technical support?
So I've been trying to get hold up a live technical support agent in regards to my phone data but every time I call the AI just refers me to the digital assistant then hangs up on me. I don't remember my information to use the digital assistant or whatever hense why I always call the number directly. But how can I get my…