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How to set up Mobil hot spot
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Unable to text pics/gifs to anyone not using iMessage.
Recently I switched to Verizon prepaid from At&T. Since that day I have been unable to send pictures of gifs to my friends and family members who do not use iPhone (iMessage). When I try to send a pic/gif to a user that has green messages, the progress bar moves very slow and eventually I get an error message that says the…
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Why won't Verizon assist? Do I need to contact an attorney?
I purchased the iPhone XR under a promotion near the end of June 2021, where essentially the phone would be free after 24 device credits. Upon receiving the phone and activating, I was getting a ton of horrible texts/calls on this new number. I consulted with a Verizon rep and decided to just change the mobile number. I…
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No service
I’m not understanding why I pay SO MUCH for my iphone 12 pro max, just for my service to go in & out at random times!!! It’s getting really annoying & i’m seconds away from switching my provider. GET IT TOGETHER VERIZON!!!
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New phone missing from shipment
I ordered a new phone and phone case that were supposed to arrive today. A box containing just the phone case arrived yesterday. No phone arrived today. I look up my order on my account and there is just one tracking number given for both items, and it says delivered yesterday. The phone absolutely was not in the box. I…
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IOS 14.8 Possibly causing calls to drop on VZ Network Extender
I have poor VZ cell service in my neighborhood so I installed a LTE extender in my home. Everything has been working great until today when I upgraded my iOS device to 14.8. Now during my calls, I will be talking with someone and then lose the ability to hear them speak. IN some cases, they can still hear me, in other…
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Number of rings
How do I reduce the number of rings from callers on my phone?
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Verizon at it again
I had Verizon pull a payment they are not authorized to pull I don’t have autopay set up and they put my bank account negative because of this and low and behold Verizon says it’s the banks end way to go for not taking responsibility love that your breaching my contract I signed with you guys which I throughly read. Love…
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Trade In Issue Still Happening
I have been very patient with Verizon on my Trade in completed in Feb. 2021 and we are in September now with NOTHING but empty promises of: it takes a few weeks and I promise you will get paid”. I am now convinced that verison promises the trade in and just delays the paid trade in to no end. I am really out of options and…
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Message+ for Windows - Installation issue
I recently received this notice --- VZW Free Msg: NOTICE - Action required By October 1, 2021. Verizon has detected that you have an older Windows Message+ app on one or more devices that will need to be upgraded. You may no longer have access through your Windows Message+ application after October 1, 2021 and will be…
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How do I turn off *82
For some text messages my phone adds *82 and they don’t go through. How do I turn this off?
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Help canceling iPhone 13 pre-order
I made a mistake on my iPhone 13 upgrade pre-order, so want to cancel the pre-order and create a new one. When I try to cancel the order on the website, I get an error saying there were "technical issues" and I should call Customer Service at 800.922.0204. After waiting on hold, a rep said he'd try to transfer me to…
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Pre-order cancel
I would like to cancel the pre-order of an iPhone 6. How can I do this?
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No device in dalton
What is going on. No service in dalton
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No service
No service Savannah ga. Any idea why?
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No service
No service in Douglas ga
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Incoming call locations wrong
Local calls are getting reported as coming from many places, but none even close. I’m in Austin, 78704, but being told my calls from the 512 area code orignate in different places. Most often, it is Grand Rapids, MI, but sometimes I get a Canadian origin notification. These are legitimate calls that get this, I had assumed…
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Call Filter app is almost 1GB
The app is 48MB. Documents and Data is 921.3MB. Why?
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Trade in issue
Has anyone else had problems getting credit for a trade in phone? I upgraded from an iPhone XR to an iPhone 12 Pro Max in April. I did everything online, picked up new phone curbside. iPhone XR had a small crack in the screen, which I duly noted on return forms. After returning phone I was told it didn’t “qualify” for a…
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Dropped calls since Feb.2021. booster does not help
We have had dropped calls since beginning of 2021. So very frustrating! Verizon sent us an in house booster… does nothing. We have had Verizon and lived in this same home since 2013. Nothing has changed other than maybe Verizon coming out with 5G. I have notes of all communications with Verizon and things go no where.…
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Sell Ipad
Are Ipads bought through Verizon locked to a particular account? If I were to sell one that's not paid off, would the buyer have any problem using the cellular capability with their account?
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all of a sudden bad reception
used to have 3-4 bars LTE all the time now I'm lucky if I get one. know its affecting more then just me my whole family has been seeing the same. zip is 52591 and we've had verizon here for 20yrs and this is the first issue we've had
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Cell reception bad all the sudden
My cell service used to be great but for the last 4 days or so it has been bad. I don’t get some calls, some calls drop, some the person can’t hear me. What is going on? I pay a lot of. Money for my families cell service. I switched to Verison for the better coverage! No it’s not working like it used to! Very disappointed!…
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Poor service even after upgrade
Experiencing poor service in the Houston area on two of my 3 phones even after and upgrade in service. What's going on? I have spoke with AT&T and T-Mobile users experiencing the same problems that started recently. Dropped calls, no mapping, no location, ect. What is going on? Is this temporary?
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Verizon Fails to Honor Promised Trade-In Credit
I have been very patient with Verizon on my Trade-In which was submitted and completed in Feb. of 2021. We are now in September 2021 with NOTHING but empty promises that Verizon says: “Don't worry, takes a few weeks and I promise you will get paid”. I am now convinced that verizon promises the trade-in to get you to buy a…
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4 bars but no internet access
I have a new iPhone XR, but when not using wifi there is no internet access, even though there are 4 bars showing. Is this a Verizon issue or a phone issue? I'm in LA.
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Shipping address invalid?
WTH? It says shipping address invalid. Its the same as the billing address that THEY entered for me! It won't let me continue!
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Receiving messages from unknown group
I am receiving a group message that I didn't start. They won't stop messaging me.
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anyone know how to setup iphone as hotspot?
trying to set up one of my iphones as a hotspot and it says check carrier settings? login to my account and no option to do it.
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Otterbox free replacement
My husband needs to replace his Otterbox. The clerk at the Verizon store said it qualifies for a free replacement but you have to go to the Otterbox website. We did that but I can't see how to get the free replacement and chat support was basically useless. Anyone have a suggestion?