Apple (Archive)
Location
WHY CANT I SEE THE ACTUAL LOCATION? SINCE I BEGAN PAYING FOR THIS FEATURE I STILL GET THE SAME LOCATION ISSUE. SHARED LOCATION IS MORE ACCURATE IF YOU ASK ME. Because I’ve had my sons iphone on me all day today and it shares the same location as I mark but the app says he is 10 miles away! I WANT ALL MY MONEY BACK AND IM…
Payment for Pro Max 12 taken on 11-15 then declined today
I ordered two new phones with the upgrade option and the funds were taken out on November 15th and they said that the phones would ship no later than December 11th. Today I received an email stating that the payment was declined and the orders are nowhere to be found on our account. Our bill still reflects the updated…
Buy One Get One iPhone 12 Pro Max 256gb
I placed an order on 11/16 for the BOGO promotion for the iPhone 12 Pro Max. I signed up for a new line of service for the Get phone as the promotion stated. Signed the terms and conditions. Paid for the taxes. All was good and well until yesterday, 11/18, when I received notice that one phone was shipping but the other…
cancel my service
Cancel service, I have not been able to talk on my phone it keeps hanging up for over a year, your signals are very poor
Delay in answering
When I answer an incoming call, I have to wait @ 5 seconds before anyone on the other end can hear me. This happens with the speaker or holding the phone up to my ear.
Ordered a month ago
I ordered a new iPhone 12 pro to upgrade my 8 a month ago. It is the gold 128 GB, which I knew was on back order and estimated to ship on Nov 25 going into the order, which was fine. However, Nov 25 has come and gone with no update whatsoever. The virtual assistant is utterly useless (the actual person I chatted with was…
Verizon Smart Family
I am unable to pair my child's phone to Verizon Smart Family. The error message reads "Something went wrong. Please Try Again." I have tried deleting and reinstalling the app. I have tried completing on wifi. I have tried completing on cellular. I am using an iPhone 11 and my child is using an iPhone 6. There does not seem…
Traveling with Ipad
Hello! Does anyone know for sure: If you travel internationally (Mexico) and have enabled TravelPass on your phone and plan to use it everyday for the $5/day fee - does an Ipad that is connected with that phone number 1) incur an additional $5/day therefore the total is $10/day, utilize the same $5/day as the phone…
call filter free
So far I've found the call filter free to be absolutely useless. Not sure if the paid app is any better. So far it has blocked one (1) spam call, and I have the filter set up to block all spam calls. It does not recognize spoofed numbers and any number of other unwanted calls. I can't see paying $2.99 a month per line for…
Loyal Customers Can't get discounts
I am trying to buy 2 new iphone 11s with the cyber Monday deal and was informed that you can only get the deal if you are a new customer or add a new line!! I have been a customer for over 10 years with verizon with 4 lines on a plan and find it ridiculous that they won't give a cyber Monday deal to a loyal customer!!!!
999-999-9999
I have text being sent to a 999-999-9999 on my bill is this a blocked number? if so how do you block a number from showing on the bill?
Gizmowatch
What data plan is required for a Gizmowatch?
Re: block messaging spam
I was able to report spam messages on my iphone xs a couple of times. I received a text asking for the phone number. Now when I try to report spam to 7726, a message comes to me under known senders. I logged on with chat and the verizon rep told me that nothing could be done other than to change my phone number. It seems…
No service with iPhone X at home
For a while now, I have had horrible to zero cell service at my house. I have tried WiFi calling, switching from LTE to 3G - nothing works. I don’t get text messages, I can’t send text messages, I don’t get calls, I can’t make calls....very frustrating! I know that my area is considered a dead zone from talking to…
IPhone 12 Order has been processing for more than a month
I ordered the new IPhone 12 on 10/21/2020. It's now 11/26/2020, and my order is still processing. I'm glad that Verizon hasn't billed yet for this order but I would like my phone at some point. If I knew it was going to take this long I would have bought at Best Buy. I'm concerned that I will be finally billed for this…
HELP!!! - my devices under my account all under same phone number. In APPLE account he11.
Not sure if this is the right forum, but maybe you can point me in right direction. I am having trouble with my devices under my account being able to function independently in apps (Messenger, Facetime). Mayeb this is an APPLE problem, but thought I would start here. I have one APPLE ID. I had one IPHONE I put under…
4G LTE speed issues
Until 2/25, I had acceptable 4G LTE speeds in my location (zip 27408), 2 bars. Not super-fast, but usable. Around noon that day, everything seemed to stop. Phone now drops in & out of LTE & 3G (2 bars in both), and occasionally 1x, something that did not happen before. 4G is unusable. Multiple apps (weather, sports news,…
IPhone XS poor call quality
Lately i've been having call quality issues with my new IPhone XS. The caller's voice would sound distorted/robotic. Other times their voice would fade into the background. I've tried every scenerio to possibly fix the problem. From switching 3 phone cases, toggled between having noise cancellation on/off, toggled between…
adding a device
Does it cost anything to add an existing iPad to my account if it is wi-fi only?
Unable to update on iPhone X
I can’t make cellular calls, due to ‘unable to update cellular’
same line for iphone and ipad
How can I use my Iphone x and Ipad pro (2nd gen) for the same telephone line?
Spam calls and voicemails
I am getting tons of spam calls and voicemails and I have blocked what seems like hundreds, but they are always coming from different New York numbers. They are filling my voicemail frequently so I miss important calls. How do I stop these or get them all marked as spam so they are stopped? This is making me crazy!
Slow data on unlimited Play more plan only in locations where I have WiFi
I switched to Unlimited Play plan and now the data is really slow (under 1 Mbps) when used in certain locations. used to work fine in those locations before I switched to this supposedly better plan that includes priority data. It also seems to mostly affect locations where I do have WiFi but if I switch that off, LTE data…
can't get email on iphone 8
Last email I was able to receive was at 7:49 am CT - what is going on?
Worse service ever
My wife started with Verizon being there was a Verizon tower close by I guess they just turned it off being it’s less then a mile away. Verizon did build a new tower when I say in the middle of the woods on La Hwy 441 in Holden I guess the deer hunters are happy but folks in the middle of our small community are not. We…
What in the world is wrong with Verizon
Unknown Caller without number when calls coming
After I installed Verizon caller filter app, all the calls not in my contacts just show “unknown caller” or “wireless caller”when the calls coming, No caller number or location! This makes very inconvenient for me, as I don’t know if I need to pick up the call or not, it can be my business partner or spam, but without…
transfer verizon service from IPhone to iPhone
How do I transfer my Verizon service from one iPhone to another iPhone?
My buy one get one discount was not applied
When is the buy one get another discount applied. I ordered today and the order confirmation doesn’t show any monthly discount.
Unlocking iPhone 5s? I thought Verizon's policy was that 4G phones are unlocked already....
Carrier settings are Verizon’s role not Apple ! Why are the techs giving out wrong advise ! Verizon believes only on getting more $$ from customers or running down rabbit holes , come on