Fios Home Internet Deals
Reward
I am a new member as of about 4 months. I was offered 2 gift cards for signing up, $50 and $100. I redeemed both on March 24 and received an email that it was on the way and would be here in 7-10 days. It’s been about 60. Not to mention, I have had endless chats with customer service in an attempt to get a discount applied…
$100 giftcard and TV missing
I purchased the 1Gig home fios plan. A week later, the WiFi was already not working for 3 days before Verizon sent someone to fix it. Not only that, the $100 giftcard and TV that were promised when I signed up are nowhere to be found. I called and chat online with Verizon and they said I should receive it in a week. Now…
Fios reward not received
I received an email on 5/8/25 that I would receive a $200 Fios Welcome Bonus. I completed the info to request the gift card within 7-10 business days but still haven't received it. This is what the email says: Hi Valued Verizon Customer, Great news - your reward is on its way. We'll send it to you via email within seven to…
Unable to Redeem $50 Verizon Fios Gift Card
Hi, I have a $50 gift card offer from Fios Home that is available to redeem. Every time I follow the links to redeem, I get the error saying "We cannot process your request at this time" and reward site is currently unavailable. Any help would be appreciated. Thanks
$100 Amazon Gift Card - Pending?
Hi All, When I signed up for my fios account, they had said that a $100 Amazon gift card would be issued but I am not seeing anything yet. Am I missing something? How I’m supposed to get receive this gift card? If someone from customer service could reach out and help address this issue, that'd be much appreciated! Thank…
Promotional Offer Conditions
For the free Samsung TV promotional offer and also the gift card the following conditions are stated: "good standing for 65 days and redeem offer w/in 60 days thereafter, or by no later than 10.2.25, whichever is first. Verizon reserves the right to charge back the value of the Samsung promotional device if eligible…
Never received $100 Amazon sign on bonus
I recently (March 2025) signed up for Verizon Home Internet and part of the promotion was a $100 Amazon Gift Card. I have not received any information on how to register for or access this Gift Card through my account or email. Please help me figure out how to receive this benefit that was part of my new service. Thank you
Verizon Fios welcome bonus
Hello: I was suppose to get a $200 gift card for signing up to Fios. We (4 lines) joined Verizon in the beginning of April and I submitted the form online for all the lines (6 as we have ported in 2 lines from the 4) on April 8. Today, I can see in the MyVerizon App that Invalid submission and it cannot be processed. There…
A reward on the order confirmation that I accepted online is was not in the confirmation email.
I was just offered an additional reward beyond those already being offered for signing up for Fios by the chat sales rep. I have a screenshot of it with the order number on the page I accepted, however when I received my confirmation email it was not there. I am scheduled for installation tomorrow and am not comfortable…
Amazon Card Promo Issue: Received Card With Less Than Offer Amount
I’m posting here to seek help with an ongoing issue regarding a promotional offer tied to my Verizon gigabit internet signup. When I signed up for the gigabit plan, one of the promotions explicitly promised a $200 Amazon gift card. This offer was a big reason I chose Verizon over other providers. However, the process to…
Loyalty discounts
I have been using Verizon for long amounts of time . I moved 2 houses and have been using verizon Fios for home for more than 3,4 years. But i never got the loyalty discount . Even though i am a student working my back of to pay my bills . Can verizon help me get the loyalty discount. If they value a old customer they…
Gift card redemptions
Trying to redeem my home offers, I have autopay setup it’s been 3 months, trying to redeem my offers, it says I have a past due balance. Can someone help? Bill is current and due on 4/22.
Amazon Gift Card Promo
I have been trying to receive my Amazon Gift Card for $200, promised in store, for about 5 months. Despite contacting the store, speaking on the phone to two different reps and at least another rep via text, I have never had any follow up. I was promised a $20 credit for my troubles, that never happened and have been told…
$200 Amazon Gift Card
Hi I signed up for Verizon home Fios and was told I would receive a $200 Amazon card and have not gotten anything yet
Can't see gift card details
I received two digital gift cards and am unable to see the gift card/pin numbers under the offers/redeemed section in account overview. I contacted Verizon through their chat and they told me to check my email but I have nothing there. After that they gave me a phone number to contact gift card services and after waiting…
x box promotion
I signed up for Verizons fios home internet holiday promo and after 14 days on 12/30/25 claimed the Xbox series S that was promoted. After claiming I received an email with an order number and confirmation of the order being placed. The email stated I would receive another email when Xbox has shipped which is still has…
Rebate Card
a little over a month ago a Verizon representative came to my door . I was already thinking getting rid of optimum so i listened and agreed to switch services and receive fios internet. After everything he said in 30 days I should receive a code to redeem a $200 prepaid card I was eligible for I have yet to receive such…
$400 Appliance Credit Missing
Hi Verizon Support. I am reaching out because I have tried several times to get this issue resolved but have had no proper attention received for this issue. I signed up for Verizon home internet and received the $400 Home Depot Samsung Appliance credit offer. I was told multiple times that the offer would be added to my…
Claimed Xbox FiOS Promo but Never Received It – What's Going On?
I claimed the Xbox FiOS promo on January 20th and received an email confirming my order, stating that it was free as part of the promotion. However, since then, I haven’t received anything—no follow-up emails, no tracking information, and nothing in the mail. I’ve reached out to Verizon support multiple times, and during…
How to redeem free Xbox Offer
How do you redeem the free Series X offer? Looking at other posts it looks like I should of received some communication after 14 days, but I never received that. Now I am getting close to my 60 days to redeem the offer and I can't find anything in my account. Thanks
No free xbox after 4 weeks
I received a home offer for upgrading my internet services however I did not receive the free gift. After the waiting period passed I redeemed my offer and was told I would receive an email once it was shipped but it has been 4 weeks and I have not received any such email not to spam or anywhere at all. I have contacted…
Missing Xbox S
My offer was redeemed on Jan 5,, looks like nobody knows when it will be delievered, or not., shall i cancel ,
Xbox
I have claimed my free xbox as a deal when I signed up in December. I was told to call and redeem my free xbox around 12/27. I called and had help to claim. Still have not received. I promised my grandson I'd have it for his use. Also the gift card. Haven't received either. Not a Happy customer. I may take penalty to get…
Our apologies. Due to a system issue, your registration was not successful. Please try again later.
I’ve been trying to redeem an Xbox gift card through the home offer for several days and multiple attempts. I contacted customer service and was advised to clear the cache, but it still isn’t working. I’ve tried both the web and app, and both show the same error: "Our apologies. Due to a system issue, your registration was…
$25 discount offer
I was talked into signing up for Fios by a salesperson who came to my house to sell me something. He said that I would get a $25 discount every month if I had a Verizon mobile number, no matter what type of contract I had, so I signed up, but in fact my mobile contract was a business contract, so I didn't get that…
Fios Black Friday Offer Can't be Redeemed
Hi everyone, I’ve been a loyal Verizon customer for 15 years, but I’m incredibly frustrated with my experience regarding the recent Black Friday promotion. I signed up for Fios home internet during the promotion, which offered an Xbox Series S and a $50 Xbox gift card. The Important Details section of my initial "Your…
Target $50 gift card never received
They told me once I sign up for Fios will give me $50 Target Gift card and never sent. Below are screenshots: 1/ emailing stating $50 will be given 2/ no gift card email received in the inbox
Employer Discount
If you receive a Verizon discount through your employer, watch your bill closely. My discount went away even though I'm still employed. I noticed it after 2 months, and I had to renew it to receive it again. I questioned Verizon as to why it was taken away and they said they sent renewal notices via email; however I never…
Unable to Claim the Free Meta Ray-Ban Glasses Offer
I signed up for Verizon Fios in October 2024, which made me eligible for free Meta Ray-Ban glasses. The offer is redeemable starting December 24, 2024. However, I have consistently encountered issues with the offer. On December 24, I received an email indicating it was time to redeem the offer. I can see the 'Ray-Ban Meta…
Verizon Forward 6 months free promo
Just activated Verizon Forward, but the 6 months free promo is not honored. I was told the "free" depends on the discount amount, it may or may not bring it down to $0 so not necessarily free. I got on online chat and call, but Verizon denies this promo. The terms do not mention anything about the discount amount, just…