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Amazon Gift Card
Redeemed my gift card but never received an email showing it was redeemed, it only showed it on the site. Could not redeem it via the app, the tabs did not work. It showed I could go back at any time and check status, but I should receive by cards (I was at a double bonus 2-$200 amazon cards) within 24 to 48 hours. Not…
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Incident manager
I was promised promo offers, waived activation fees, and free phones bringing over 3 lines. I have not received any of the offers promised. I have contacted customer support several times and emailed the employees supervisor who offered the deals yet I still have not gotten a response. It seems like I'm being ignored to…
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HomePod On Us or 200 Verizon Gift Card
I signed up for 5G Home Internet back on Oct 24th activated everything and even paid first bill. I never received any information on how to redeem anything for the promotion that was going on when I signed up which was either a Apple Homepod or 200 dollar verizon gift card.
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Redeem Samsung Chromebook and Galaxy buds 2
I am trying to that were offered when signing up for Fios home internet offer. The offer is ready for redemption but getting below error when I try to redeem it: "There was an error when adding this Samsung Galaxy Chromebook Go on us + Samsung Galaxy Buds 2 promotion to your Verizon account."
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Cant redeem my Amazon 200 gift card
Can't redeem my Amazon gift card shows the options but there greyed out
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5G Home internet plus -Promotions-8thDecember 2023
I signed up internet only as new customer as I wanted to replace tmobile. As a signup offer I was given 4 benefits 1. XBOX S on us 2. Amazon Echo or Amazon 200$gift card ( my choice gift card) 3. Verizon 100$ gift card 4. Verizon 50$ gift card ( zip code specific offer) It was written in all 4 above benefits to redeem…
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Amazon Gift Card missing
We got 5G home internet under the promotion program in which we were promised to receive a $200 Amazon Gift Card. It’s been a month and we have not received it yet. We tried to contact customer service but it’s quite difficult to get to talk to a person.
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AMAZON Promotion
* Signed up for 5G home plus with Amazon promotion but have not received any information on this. No email and no link to redeem. Is there a waiting period?
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New Line Credit or Trade in?
I traded my wife's phone in and seemingly took advantage of the new line promotion during Black Friday. I traded my wife's phone in with the Verizon location in Quincy IL the day after we purchased due to issues with porting the line. After we ported the line, we came in and traded the phone in and confirmed that the trade…
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Placed order for Xbox promotion today morning, received a cancellation notice now
I got the Xbox promo activated on my account this morning, so I immediately placed the order for local store pickup. When I went to the store, they said the account owner needed to approve (What the? - Seriously, I AM THE account owner). I called customer service - and spoke to 4 different agents for 67 minutes; the last…
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$200 amazon gift card
I recently got the home internet with the $200 Amazon gift card promo. I found where the promo options are and clicked on the gift card. It took me to a page where I agreed to terms... and then nothing. No additional routing to a new page, no email, no card. How do I get my Amazon card?
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My offer link for Xbox s doesn't work.
My offer link for my Xbox s from Cyber Monday deal doesn't work. I clicked on this from my account. Claim offer grayed out. Can anyone help with issues.
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Cyber Monday Xbox deal
I have still yet to receive anything about claiming my free Xbox s since ordering internet service for the promotion on 09/27/23. I called and was now told I have to pay for it out of pocket and my account will be credited but I know other people who didn’t have the issue and this is ridiculous as I was promised nothing…
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Home 5G Promotions Never Awarded
Verizon offers 5G home service in our area, and they offer a promotion for a Xbox or Home Depot gift card for signing up. I really like the service itself, it’s fast and reliable. BEWARE! This is not honest. There is no way to actually get the promotion, get resolution or reach a manager with any accountability. After…
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Verizon lost four phones delivered for trade in
Verizon lost four out of five phones I sent for trade in via UPS. I am out $4,000 in trade in value. Getting the runaround with customer service like everyone else. Have receipt from ups they were delivered to Verizon. Each month Verizon says it takes time to process. Now they tell me they never received four out of five…
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$200 switch rebate email received but link does not work and nothing showing in Notifications to get the rebate
$200 switch rebate email received but link does not work and nothing showing in Notifications to get the rebate
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Gift Card
Can't find a way to register for $200 Amazon gift card.
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Cyber Monday Promotion Issue - Xbox
Hi - I called and placed an order - upgraded iphones and was told about the home internet promotion - 200 amazon gift card and free xbox-s. I went ahead with all - was told I would be charged for the xbox and then would get a credit back in the next billing cycle. I did get the gift card email and have activated. The xbox…
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$200 Amazon Gift Card
I’ve been with Cox for almost 8 years and made the switch to Verizon whom I’ve been with for cell service for 15 years after hearing about the wonderful “Amazon Gift Card” offer. It’s been over a week and I cannot find an email with any instructions and the offer isn’t anywhere under my account. It said a letter would be…
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$200 Amazon Gift card
I signed up for Verizon home internet the week of Thanksgiving. I received an email stating that I was eligible for a $200 Amazon gift card as part of a current promotion. I followed the steps spelled out in the email to redeem the reward and got a confirmation that the e-card would be sent to my email within 24-48 hours.…
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Amazon Gift Card
I recently activated my 5G Home Internet and Extender should arrive today. Part of the promotion was the $200 Amazon card but I can find no way to register. Wherever it is mentioned there is no tile or link attached. As part of such a big promotion this should be easy to access. Help please.
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Switcher Rebate
I 'm trying to submit the switcher rebate. For the question "Enter your rebate eligible mobile number(s)", should I enter the number I ported in (from AT&T) or the Temporary Verizon number that was assigned to me? Also, can I include all 3 phone numbers that I ported in a single form or submit 3 separate applications?
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Trade in credit being taken back
Ordered new phones for 2 lines in November 26, 2022. Mailed in old phones for trade in December 6th. Verizon sent an email on December 9th saying the package was received. One phone was assessed and the other is still showing received but still being evaluated. Got a credit on my bill due at the end of January for both…
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Amazon gift card offer
I’ve been waiting since November 10 (when I received the email confirmation) to redeem my $200 Amazon Gift Card. I spoke with customer service and they said they are aware of the problem and it should be fixed in 3-5 business days and still nothing. Has anyone had success redeeming their offer?
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$200 rebate for switching
Dear Verizon. I have called and chatted atleast 15 times to receive a $200 per line rebate from my purchase of 3 phones and lines on 3/30/23 to Verizon without any success. I don't have time to keep calling back when this should be so simple. We purchased and moved three lines within the time frame and should have 3 egift…
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Verizon Rebate $250 at Costco
I was told i should be getting my rebate cards via email this week i want to confirm my cards are going to be getting sent and don't want to spend a hour on a call with a representative confirming or getting them issued i transferred 3 lines.
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$200 dollar Amazon gift card
How do I apply for my Amazon gift card I was promise?
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My phones
Verizon never gave me my $800 credit on a new line I added. Verizon owes me $800 for trade in phones and now they are charging me full price for another phone that was a promotion. I have called and spoke with customer service and I have went to the store where I traded and purchased my new phones. They showed me where…
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Trade In credit
I purchased an iPhone 15 Pro Max online from Best Buy. I have been a Verizon customer for over 5 years so this purchase was an early upgrade from an iPhone 13 Pro Max. With the early upgrade promotion, I was eligible because I had paid off more than 50 percent of the iPhone 13 Pro Max. The Best Buy online purchase was…
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Trade-in issue
Back in December 2021 Verizon was offering $800 for select trade-ins when upgrading to a new Iphone 13. I traded in a Iphone 11 and Iphone XS Max which qualified for the $800 each. After Sending the phones using the kit they provided Verizon claimed they never received the phones (even though the UPS tracking number said…