Mobile Deals
Free Samsung TV
I have purchased the eligible phone and upgraded my phone line to qualify for Free Samsung TV. I have called numerous times Verizon Customer Service which is routed to India. Every time I am given wrong, false, and misleading information. Many Verizon supervisors do not even know about the offer or how to help me to claim…
$300 gift card promotion
I switched to Verizon on December 24 2024 Christmas deal and I did not receive $300 gift card promotion. Please someone help me to get $300 gift card promotion.
Never received $200 'Switch Rebate' rebate for 5 lines in December 2024
Can someone help me with getting the promised rebate codes for my 5 switched lines? I have called customer service 3 times and no resolution. Not super happy about how this is going - please advise what worked for you!!! Appreciate it!
Samsung tv offer
I am having trouble redeeming the free Samsung 75"qled tv. I purchased the phone in the store, amd upgraded my plan to receive the offer. I've talked with the people in the store, and also chatted with online support, both saying I do qualify but the tile hasn't appeared, and no email. The person in the online chat put in…
FREE advertised program
I am a Disabled Veteran and my wife has been a Verizon customer for 32 years. We went to a Verizon store to upgrade our iPhones through a FREE advertised program. We paid large activation fees and were told our monthly bill would be lower. It is coming in $98 dollars higher and finding the customer service and in store…
Need a promo code for the $300 Switcher Rebate
Can't find the promo code anywhere on the receipt, and when I log in to the promotions center it asks me for the promo code and I can't continue without it. Help?
$50 XBOX Gift Card
I signed up for home internet. Had to wait until 12/23 to redeem my free Xbox and gaming package that includes headset, controller and $50 Xbox gift card. I redeemed all today and show they are all scheduled to ship except the $50 gift card. It said I would get an email but have not. I do not see the $50 gift card on the…
Is there anyone that has gotten the promised Samsung TV Promotion?
On December 18, 2024, a Verizon rep called me out of the blue—likely triggered by my online browsing—to see why I hadn’t completed my purchase. I bit, upgrading one line to a Fold 6 with the promise of a free 75” Samsung QLED TV. The rep, clearly in a high-energy call center (cue loud cheering every time someone closed a…
Free samsung tv
I've put in multiple tickets and have yet to get the tv i put in the promotion when I bought my wife's phone
Gift Card Eligibility
I have been trying to apply for my promotional gift card (for a holiday new phone order) via this website: vzw.com/rebate The promotional code I put in (obtained from a Verizon agent) seems to be correct, but I am getting an error thst the date of purchase (12/3/2024) doesn't match records. Can I get some help figuring…
Verizon $200 gift card offer not received
I am a new Verizon customer as of 9/14/24. I purchased a new phone and a new line in November, was given a promotional $200 gift card but i have not been able to redeem it.I have tried many times but when i access the link it says no rebates found.
Samsung TV offer
As others have stated, the Samsung TV offer redemption process is not working very well, if at all. I received my "your offer is ready to redeem" email from Verizon. It says "Find the Samsung TV tile under “Make the most of your plans” and click it to get started." Well, there is no Samsung TV tile, not in My Verizon on my…
$200 Verizon Gift Card Offer
Very annoyed with Verizon. Wasted so much of my time. I was on the website on Feb. 5th looking at offers to switch my 4 lines. Put devices in cart... got $200 VCard pop-up offer AND an additional $150 off the Samsung. I was comparing how much the monthly bill would be at compared to the offer I had from another carrier of…
75 in TV Promo
I upgraded my phone to the S24 and selected for the 75 in TV offer. I waited 30 days and no email came in so I called Verizon Customer Service. They confirmed that I met all the requirements and would send it to "Escalation" I never heard back so I called all to be told that my claim was denied because my offer was either…
$200 Gift Card
Received an offer stating that as a new customer if I opened a new phone line I would be eligible to receive an iPad and a $200 gift card. I accepted and completed the order received my IPhone 16 pro and the IPad. The rep emailed what he said was the promo code and that I would be able to redeem upon activation of my line.…
Purchased new phone 200 gift card rebate offer.
Hi! I have a 200 gift card rebate that says its supposed to process today, but hasnt. It was submitted in January. And im still waiting. Can anyone help? I switched to verizon with my own phone, and i bought a iphone 16 as a second line. The iphone has been activated and everything. But i still havent recieved my 200 gift…
Rewards
I may not being doing this correctly but here goes. So there isn’t enough rewards presented within Verizon. There isn’t any appreciation here. You have customers that pay these high rates Sometimes the Thank You for being a Loyal2yr Customer isn’t enough. Tshirts umbrellas. Just a suggestion
$300 rebates
Clearly Verizon makes it nearly impossible to actually get your rebates validated. They just keep pushing the date down the road. I’ve chatted with customer service multiple times. First was by Monday. Then it was this Saturday. Now it’s in 10 days because it was invalid. None of the information was invalid because I…
Samsung 50" vs 75" tv specs
I would like to know full specs on Samsung tv promo. 50" and 75". Model #'s would be great for a start. Funny how that info is not shown.
Samsung TV Offer
I upgraded my phone and plan to get the Verizon's Samsung tv deal for a free that was a 50' or 75" Samsung tv with an eligible upgrade. Completed the upgrade with an eligible phone and qualified plan. This was on December 1 for the activation etc.. 30 days later no email or tile on the app. I tried looking in different…
Samsung TV Tile missing
Got any email saying i can redeem my Samsung tv and the Tile magically disappeared today. It was showing up prior to the redemption date, but now that I'm able to redeem it the Tile won't show up. Sure seems like verizon is trying to cheat people out of the promotion. I know this is a common thing from these forums.
$200 per line gift cards: Another goose chase
I switched four lines to Verizon on 11/29/24. The in-store rep said we would recieve four $200 gift cards/redemtion links (total of $800) by mid-January. I called Verizon on 2/2/25 and was told I didn't receive them because somehow they had the wrong email address on file. The phone rep changed my email and "escalated" the…
Samsung TV
Those who are hoping for the Samsung TV promo...Good Luck. Im on day 30, I've been fighting with customers service for hours, and they keep telling me different dates which I activated my service. I have a PDF showing my activation date. They keep lying and transferring me to a different rep who says the same stuff over…
Missing Costco Shop Costco Gift Card Rebate
I moved three lines to Verizon in November 2023 and was supposed to receive a $250 Shop Costco gift card for each line after the third billing month. I have received two of the three cards. How do I go about getting the third? Costco issues the cards but they have said that they have not received any information from…
$300 Rebate Offer
Hello. I recently switched to Verizon from T-Mobile. I was offered a $300 gift card to switch. I checked the order status and it appears it was "delivered" via email on 2/6/25. I scoured my email (including all spam folders) and didn't see it. It is showing delivered on the MyVerizon site. I called customer service and…
How to redeem $200 gift card promotion
Switched 4 lines to Verizon this week. Representative put the $200 promotion in. The receipt shows "Rebate: $200.00 Verizon Gift Card on Us Redeem by Nov 29, 2024 at m.vzw.com/rebatenotification. " But I'm not sure how to proceed because I was not provided any promotion code, and I didn't receive any email confirming my…
gift card not received
Never received the promised $50 gift card or Samsung offer. Received an email from verizon-notifications, but no link after clicking through to claim anything. I called months ago and the agent claimed to not see any offer on my account. Now they tell me ithey can see the offer but its too late and they wont pay it? Why is…
No idea about gift voucher
I chose Verizon and switched from xfinity (2 lines) with deal for 200 dollars per lines . Since this was done over phone; can you tell how this will endeavored. I was told I can use this to pay my first bill. My first bill is already there. Please inform me. Thanks
Billing
Billing is reasonable good quality products coverage reasonable price
Switching from Prepaid to Postpaid
I would like to explore switching from Verizon prepaid to postpaid and am having a hard time figuring out the best way to do that given current deals, and given the fact that I'm considered by Verizon postpaid to be an existing customer (correct me if I'm wrong). I have stopped by a Verizon store to ask some of these…