Mobile Deals
$200 Gift Card with new line
I was told to use the link for the rebate once the new line/phone was activated. It still doesn't work after inputting the promo code and purchase date. "Promo Code with the Order/Purchase date can’t be found. Please check your information and try again."
300$ Gift Card
I switched to Verizon from T-Mobile and was promised a $300 gift card as part of the offer. I’ve activated my line and everything’s working fine, but I don’t see any info about the gift card when I log into my Verizon account. Can someone help me figure out what I need to do to claim it?
Payoff phone from previous carrier
Where can I find information on how to submit the rebate to pay off device from previous carrier. I place an order and the sale person did take information from my previous carrier. He told me to go home and submit the rebate however I can't find any information on it. Please PN me for how to do it. Thank you.
$200 gift card promotion
When I was looking for a new cell phone carrier 03/2025 I went on the Verizon site and was checking prices. A promo popped up for a $200 gift card if I started a new contract that day. Which I did. I started 5 new lines. I have not gotten any info about this gift card and this was the only reason I followed through and…
When $200 gift card become available?
I ported my phone numbers from T-Mobile to Verizon on April 26, 2025, as part of the recent iPhone ProMax promotional offer. At the time, I was told that a $200 gift card would be sent to my email address as part of this promotion. As of today, nearly a month has passed, and I have not yet received any communication…
Samsung TV off for switching to Verizon Internet- Disappeared
I switched to Verizon 5G home internet on April 27, 2025, before the April 30th cut off. . I was promised a 43 inch smart tv. I had a tile on my Verizon app that said Samsung TV 43"... Redeem on June 27th. I signed in on that day and the tile was gone, no email want sent. This is frustrating! Verizon is impossible to get…
$200 e-gift card
So I never got my $200 e-gift card after I purchased a new phone and new iPad. I searched my emails and my Verizon app and still nothing. Anyone having this issue?
Verizon 200 gift card
I recently ported in 3 lines to Verizon with the help of online sales agent and they told me I only qualify for one gift card, but I was able to apply one gift card promotion for each line added when I’m doing it myself. So frustrated Verizon is not treating its customers honestly, maybe it’s not a wise choice to port in.…
First Responder Discount
Why is it not clear what plans are eligible for the discount? When I try to chat with a Verizon rep it tells me that I need to call. When I attempt to call it will then send me a link to chat? Verizon needs to step up with their customer service and stop with the promotions for adding lines.
Never recieve 300$ visa gift card
Team, After mutilple times talk to customers service regarding to 300$ visa gift card that I suppose to recieve when I switch to verizon, Imit go back to the circle that. Create the ticket call them back then nothing solve out. I switch to verizon since Dec 2025. Anykne please help . What can I do
Customer Service
Disappointed in Verizon not honoring their rebate. We have had four Verizon lines for years and recently rolled over another line from AT& T under their rebate incentive program. In addition, we upgraded one of the existing lines and bought a new phone. Long story short, the process was very complicated and we left the…
Never received BOGO credit for iPhone 15
I purchased an iPhone 15 in Dec 2023 as part of a BOGO promotion. I just found out last week that I’ve not recieved any of the monthly credits for the BOGO promotion , and have been paying for both devices for 16 months. Verizon reps are unable or unwilling to process the refund of the 16 payments I’ve made on a “free”…
Verizon gift card issue
I was promised two cards when i got + 2 new lines and guess what. I chatted with them, made everything l. Have all of the required screenshots and still nothing.
Ray Ban Meta Rebate
I signed up for 5g home plus and have spoken with multiple agents about redeeming the offer. The last agent I spoke to said she added it to my account but I don’t see it at all. Could I get some help with this??
Question About Verizon’s Current Offer: Free Phone + $300 Gift Card for Switchers
I’m looking to open a new account and noticed this banner on the Verizon website: "Everyone can get a free phone on us! Plus, switchers receive an additional $300 gift card. Online only. Applies in cart. Limited time offer." Details Get a $300 Verizon e-Gift Card on us, when you complete the smartphone purchase from your…
Unable to redeem Samsung TV offer
Unable to redeem offer, unable to find the SAMSUNG TV TILE that every Verizon Employee repeats every time
$200 eGift card promotion for new line
I was sent 2 separate text messages one on November 7, 2024 and one on November 10, 2024 stating that if I added a new line and smartphone to my account that I would receive a $200 eGift card.On November 12, 2024 I completed my online purchase with a sales representative over the phone following a coversation with a chat…
Problems with November 2024 Apple Promotion
My husband and I switched to Verizon at the end of November 2024 and we were told that we would receive our apple watches and ipads at no additional cost and that our bill would be much lower than it is. It does not appear that our watches and ipads are being fully discounted.
Promotion issues
In June 2024 Verizon ran multiple promotions. Some promotions said online only. I was on Verizon website and it said online only get iPhone 15 on us. So I clicked on it and then it said new customers only get an iPhone 15 on us no trade-in required have to sign up for one of the unlimited plans. So I proceeded with signing…
Adding a new line with a device promo and cancelling an old line
I'm looking to add a new line with a promotion but at the same time I want to cancel an old line I no longer use. Can I do this at the same time without impacting the promotion? The old device has no payments due and is not under any contract. I also do not need this number ported anywhere. Thanks for the clarification
Verizon $200 rebate promo
So this is my second time complaining about Verizon and Im hoping someone can help me. I ported 3 numbers into my account in July where I also purchased 3 new phones . At the time, Verizon was offering a $200 rebate promo since I was placing the order online. I got the eligibility email/notification and submitted my rebate…
$300 e-gift card
I ordered online solely to receive a $300 gift card for purchasing a smart phone. However now it’s not showing the promotion on my digital receipt. Thankfully I printed mine so hoping this can be corrected.
We'll pay off your phone....on 3 of your 4 lines
I received an email that said, "We'll pay off your current phone and give you a new one on us!". I thought maybe I'll just upgrade all 4 phones on my account. Well, I was only able to apply that offer to 3 of the lines on my account. Support chat tells me that the other line for some reason does not apply to that…
$200 gift card
When I switched my account from t mobile to Verizon and bought 3 phones I was told I would receive a $200 gift card. I’m not exaggerating when I say I’ve communicated with 10 different people who have told me 10 different things concerning the gift card. I’m at a loss as to what I should do. Any suggestions?
Plan price increases
It seems as if you are forcing me off my plan by trying to continually find ways to increase the prices. Customer service is a joke as they won’t provide answers or can’t help. Why are you trying to price people off their plans to the “new plan” when it has less benefits and will cost more?
$300 Gift Card
I ordered 3 new phones last November 24, 2024, in an on-line transaction that began online but finished via telephone as required in the process. The 300CARTOFFER24 was based on making on-line purchases. 2 lines were ported from T-Mobile and one new line was added. I have received multiple tracking numbers and been assured…
Rebate
I recently made the switch from Tmobile to Verizon 12/16/2024 and ported over a new line and purchased the new IPhone 16 Pro as part of the December deal with Verizon. It was advertised that by porting over a new line and switching to Verizon, I would receive a $300 rebate. I did not receive a promo code or a rebate yet…
Did not receive the $300 gift card
Hello, I switched from ATT to Verizon and was told that I would receive a $300 promotion gift card for switching. I never received any information regarding the gift card and it’s been a month already. Please assist thanks
Rebate problems
The main reason I switched to Verizon is because I thought I was getting a good deal with the 200$ rebate that was promised to me if I completed the purchase. So I did it and never heard a word back besides a message saying they had trouble processing it, convenient for them right? I don’t like being played like this I did…
Switching Plans
If I switch two of the lines on my account to the Unlimited Ultimate plan for a month, will I be able to switch them back to the 5G Start plan afterward, even though that plan is no longer available to new customers?