Mobile Devices (Archive)
Lte home internet promo
Beware of live chat agents they lie. Verizon ran a promo for the lte home internet to get one month free and a google nest mini after 65 days I took advantage of this offer and started my service. After waiting my 65 days the tile to proceed with receiving the google nest mini disappeared and i was unable to claim the…
Why was a Jetpack put on Contract without my knowledge
I bought my Jetpack through Amazon not even through Verizon and which I’ve had it for over a year now and I actually purchased a second jet pack from a different site and when I went to cancel my jet packs the newest jet pack that I just added on didn’t charge me a cancellation fee but why is it the Jetpack from Amazon not…
Why was a Jetpack put on Contract without my knowledge
I recently tried to remove my Jetpack from Verizon service and was told it was on a Contract until 01/22/15. [Removal required by the Verizon Wireless Terms of Service] ? It has been monthly for over a year and a half. Scenario, I purchased a Verizon tablet which had a hotspot. No need for the Jetpack. I kept the Jetpack…
Cellular communicator
How can I get the lte network extender to work with my Verizon cellular communicator for my alarm system it uses the m1 network
LTE Network Extender Stuck on Server Error 8c
I have (2) Verizon LTE Network Extenders. Verizon sent me a second after many failed attempts to get the first one working. Firmware GA4.38 - V0.4.038.2131 The extenders boot, get to the HEMS server display shortly after that message clears and the display messages Server Error 8C check manual. What I have tried. Another…
hotspot box by verizon not resetting
when i paid i was told it would reset at 1201 am and it did but the internet never came back to it and the signal is good and restarted and all the other things but nothing Thats 2 days of my data being took so far, tell me what can help here. https://www.verizon.com/support/prepaid-plans-and-service-faqs/
Samsung 4G LTE Network Extender 2 searching for GPS
I have a Samsung network extender SLS-BU10B, and it has been working fine for the most part. However, now it won't connect and it say's "searching for GPS". I have done everything I can think of to get it to work, but nothing works. I have rebooted it multiple times (daily), changed the ethernet cable, changed the cable…
Samsung 4G LTE Network Extender 2 Members List
Unable to add or subtract members phone numbers to the list. The Extender is in Hybrid Mode. Operational Status - In Service Power Supply Type - AC Power Operational Mode - Hybrid
LTE network extender and Internet Gateway
just got verizon home internet with the Internet gateway. also received a LTE network extender. my question is how do you use the network extender with the internet gateway or is it not compatible?
Keep getting dropped. Devices connected = 0.
I repeatedly must do a #48 to re-connect to my Network Extender. Even though I am sitting 5 feet away from it. Question: Why do I get dropped? How do I make it so I don't have to keep connecting?
Is the LTE Network Extender linked to the Verizon Account it was purchased on?
I purchased the LTE Network Extender on my own post-paid account. I've since closed my personal account and am on my husband's post-paid account. Will our LTE Network Extender still work? When we turn it on, it looks like it's trying to hook up but just keeps trying to hook up and is not succeeding.
Sumsung 4g LTE network Extender password Reset
Hello , I am trying to reset my extender by using default password, once I click on the link it goes to Verizon website telling me that this page is not available or it no longer exists! that being said how can I reset it so I can get my extender running again?
ASK-SFE116 Extender Locked in open mode??
I just received mine today.. Haven't had much time to mess around, but the first thing I noticed is the 14 users list filled up within minutes.. Which is to be expected living in a townhouse complex.. In the Web UI I see it mentions closed, hybrid, and open, with no way to change them? Am I missing something here? I…
Get lots of errors on ARC-XCI55AX
Running ARC-XCI55AX in passthrough mode and get those errors. I don't know if they are related to passthrough mode. Every other day, my ARC-XCI55AX can't connect to google services. I have to restart ARC-XCI55AX and my Asus router to get google services sites back. This is getting very annoying even for $25 a month. 2022…
Used Network Extended already registered to someone else
I bought a used Network Extender (BU10B) on eBay. When I called Verizon to have it activated, they said that the device's MAC address is already activated on another account and that the previous owner needs to deactivate it so that I can use it. Unfortunately, the eBay seller is not able to contact the previous owner.…
IP address
My IP address has me located in Indianapolis, IN. I am 287 miles away. This screws up my location for streaming. How can this be changed?
IP/MAC Binding not working on ASK-NCQ1338
My 5G Home Internet Gateway (ASK-NCQ1338) is working fine except for the IP/MAC Binding feature. I just want the Gateway to assign the same IP address to my laptop every time I connect to the wifi. This is a common and standard wifi router feature which the user manual says is supported. When I attempt to add a new rule to…
Galaxy watch 4 activation issues
I've been having issues with activating my galaxy watch 4 for a few months now. I've received two replacement watches from Samsung, and I just keep getting error code 109 when I try and connect my watch. My latest ticket created by tier 2 support has gone 17 days so far without an update. Although it doesn't have service,…
How do I change my WiFi Name on my AC791L
Would like to change the WiFi name on my Verizon Jetpack
Slow LTE Home Internet
I keep having issues with my LTE home internet speeds. I am consistently getting speeds under 3 Mbps. If I do a soft reset of my modem, speeds will return to high teens or better, but within minutes, they are back down again. In the past my speeds have consistently been in the 20's or higher. When we test the speed of the…
1x in 2022 ?
Why is my neighborhood now only getting 1X service.? This will not support my watch nor ohine well. I can't even make calls unless I'm connected to Wi-Fi generally. As soon as I turn in the parking lot of my condo complex my Galaxy S20 calls drop; the entry to the parking lot is too far from my unit to pick up the Wi-Fi.…
Data Services Suddenly Stop Working
So I've had Verizon LTE home internet for over a year now, and it's been great. At the beginning of this month (April 2022) the data services started randomly flaking out during the day and becoming completely unuseable at night (for ALL Verizon devices). This sudden issue happened to coinside with a hail storm in the area…
Verizon Internet Gateway NCQ1338 Bridge Mode
How do I enable "Bridge Mode" on my Verizon Internet Gateway NCQ1338? I have it connected to my home mesh wifi system and am getting a "double NAT" error.
iPhone 13 Pro calls fail 4G LT Extender
After about 10+ years with Verizon I am about fed up with this service. I can not get a decent cell signal in my area. I will lose data connection when my phone switches between 5G and LTE. I went to my local Verizon store (less than a mile away) and they stated that they too are having issues and suggested that I just…
Should I try a booster?
I am trying out the home internet service with the 5G router. We do not have 5G yet, but it was supposed to be fast anyway. And it was, until we started using it for multiple devices by multiple people at once. Our Comcast internet handled all of that with no problem, but we would like to change if it works. Our cell…
Network Extender - phone not ringing, incoming calls going to voicemail
For whatever reason over the past few months my verizon signal has been terrible so I purchased the extender and installed it on Friday. I thought my troubles were over. i i have all 4 bars and no more dropped calls. However now my whole family is experiencing the same problem our calls are going directly to voicemail and…
No service in Wexford pa
We have no service in Wexford PA. Our neighbors have no service. Why is that? We have gone backwards with 5G….there is no coverage. Anyway we can convert back to 3G or maybe AT&T or T-Mobile has coverage here?
Can I keep the jetpack mifi 8800l plugged in for 24/7
iPhone (no signal) + LTE Network Extender not working / iPhone won't connect to LTE Network Extender SOLUTION
I spent several days over the last few weeks researching everything I could on this issue after it started impacting me and I've successfully resolved it and have had no further issues for the last week so I'm comfortable sharing this as a solution to others. Disclaimer: I'm not the guy who figured all this out, I just put…
Verizon MIFI 8800L overheats
I have a Verizon 8800L hotspot and it overheats. It gets very hot to the touch and says it will not continue to charge until it cools off. It is not near any heat source. This started to happen a month or so ago. Before that (for over two years) it worked fine. Is there a solution that will not require me to purchase a…