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Verizon fios or verizon wireless
I just got Travel pass on my iphone. I also have an ipad that I use through wi-fi on verizon fios in my house. I am traveling to aruba and wondering if my ipad will work against my travel pass so it won't cost me a fortune.
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Gizmo 3 Step Counter constantly resets to zero
Gizmo 3 Step Counter constantly resets to zero... The watch is only a few days old and everything is up to date. The watch has also been reset multiple times and the issue still exists. Either the steps completely reset to zero or it simply stops counting. There must be a serious issue with this watch as I've seen multiple…
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Verizon Mifi T1114 4g lte suspended (no longer supported?) Website says it will be, very confused
We have been Verizon customers for around 20 years, we have 5 lines. Just a couple days ago one of our lines was suspended, without warning, because the equipment will no longer be supported after 2022. It is a Verizon MiFi, Novatel T1114 4G-LTE. Why won't this router be supported if it is 4G-LTE? Secondly, we have used…
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Gizmo3 Cannot Answer Received Calls
Just purchased two Gizmo 3 watches and set them up with the Gizmo Hub app. All is set up properly and the watches function mostly as they should. They can send and receive texts, they can send and receive video calls, but yet they can only place a voice call. They cannot answer received phone calls. The watches will ring…
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WATCHES NOT WORKING AWAY FROM PHONE
Hi! I have submitted three tickets to address three of our watch lines on our business account, spoken with seven representatives and two supervisors with no resolution. I am very frustrated as this has been going on since 7/10 and now 16 days later we can still not use our watches when they are not in proximity to our…
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Id verification link
So I ordered a Apple Watch yesterday at around 4:00pm and it sent a link for the id verification since I’m ordering online however the link kept saying that it was a invalid request I’m just wondering what I do moving forward to confirm my order?
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LTE Smart Watch
I am considering buying an LTE galaxy 4 or 5 smart watch. Does it require a full price new line or is there a reduced price since it would paired with my phone hat has an existing Verizon line?
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Online account login issue- Only have mobil hotspot on account
I "Only" have a mobile hotspot on my Verizon account. NO cell phone service. The issue I have is that Verizon started using a "verification code" to access my online account. The hotspots do not have a text function. So I can not receive text. Hence, I can not log in to my online account. After a conversation with a…
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Apple watch
how do i remove a device (watch) from my plan?
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Lost Hotspot- GPS Location?
Is it possible to locate it via gps? Our online account appears to be no help. We are business customers however our so called business consultant does not return calls or emails now that we bought a bunch of stuff. Nice.... we will rectify that situation soon. But anyone know if I can somehow locate it?
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MiFi Jetpack Speeds Go to Zero during afternoon/evening?
I live in a rural area. During the early morning or late, late evening, I can get up to 80mbps download/6-8mbps upload. However most days between, roughly 10am and 10pm, I am lucky to get 20mbps download and 0.05mbps upload. There are not many people around me so I can't imagine it is bandwith, but I am at a loss to…
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Can the new Jet Packs be left plugged in all the time?
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Samsung galaxy watch 5 not completely merging
Hello. I purchased a samsung galaxy watch 5 a couple of weeks ago and number shared it to my cell phone number. My watch also has its own line and phone number. When my phone is not with me or it's powered off, I can make and receive calls on my watch using my cell phone number. But, if my phone is powered off or not with…
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Hotspot
Having problems with my hotspot and service recently I have unlimited data and around 25 Gb of hotspot wondering why when I connect my Xbox to my hotspot it will run perfectly fine for maybe 2 minutes and then crash me and completely lose connection I’ve noticed when I open my phone and I’m on an app it will say you’re…
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High hot spot data usage averaging 6.3GB every 6 hours!
Help! Working from a remote site within LA where no carrier wants to dig due to hazmat issues underground. Using 100GB Verizon data plan with Netgear Nighthawk MR1100 purchased after something happen that changed the ability to get signal in the building. Which worked fine for 8 years prior. Antennas were installed on roof…
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Gizmo Watch problems
I purchased the Gizmo Watch for my child, which is a suitable device for kids. However, lately, it's been malfunctioning. I added some friends to the watch, but it didn't reflect on the watch itself, although it showed up on my phone and the friend's watch. Can you suggest a solution to this issue?
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Message+
I'm trying to send a text from my tablet and when I scan the QR code sent to my phone I get a message that says VMA User Query request failed
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Mobile hotspot incredibly (below advertised speeds) slow after exceeding 50gb premium data on "Get More" plan
The plan advertises 600kb/s or 3mbps after premium data runs out, but I'm only receiving about 10 KILOBYTES/S, or 0.1mpbs. Support has been absolutely zero help, I know it's not my devices. I have done all necessary troubleshooting. I was downloading something at 18mbps, then my premium data ran out (I knew it was running…
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Mobile hotspot slow
Hi I have unlimited plus plan on 2 separate phones and Hotspot is lucky most times to get 600kb on either phone if it works at all lots of times it says waiting on wifi and I have great signal but and if I try to download a bigger space app or game it will start to download then keep starting over on 2% and won't download…
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SIM Card Compatibility
Hello, I've got a 4510l jetpack mifi that I've used in the past but that was a long time ago now I want to just connect it to my older PC and do some port forwarding. Is the Jetpack 4510L Verizon only or does it work with other SIM cards from other providers?
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Can't install softeware update
Can't install software update 5 for my TCL tablet, 8 inches. I've tried all the reset settings, the verizon chat person eventually just gave up and told me to call TCL
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Watch Service
I bought an Apple Watch and had to add a "new line" to my cellular plan for $10/month. This is very misleading, not really a new line but an add-on to one of your existing lines. I assumed I could make calls on my watch without my iPhone being involved. NOT TRUE! My cell phone has to be connected to cell service (as does…
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how do i remove a device (watch) from my plan
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help connecting my cloud to pc
how to reconnect my cloud to my PC?
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Please help with hotspot
Help please I can not use hotspot. I do have a plan that includes it. I have tried restarting and resetting.
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Cannot Access New Account to Pay Bill
New Account, the system is not recognizing my phone number, zip code, anything I enter. I am getting email requests for first month payment and cannot access to make the payments.
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Can’t verify my identity
I just ordered an iPad and I got a email to verify my identity but the link doesn’t work it says invalid request how do I verify my identity and I have until tomorrow to verify
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Airspeed hotspot won’t connect to internet on Vizio tv
Trying to watch and stream Netflix on my Vizio tv. Keeps saying my airspeed hotspot connects to wireless but not the internet. The hotspot also gives the same response when trying to connect to my iPhone. Please help.
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mifi account question - data usage.
I purchased a mifi used three months ago. I've just played with it as I don't need it yet, but will later this year. I found today that it is actually working. In the admin page attached. It looks like I'm on the 8gb plan, but I have no idea who is paying for it and I'm certainly not going to ask. Am I reading this…
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activating an unlocked smartwatch - Galaxy 5 Pro
I am considering the purchase of an unlocked Galaxy 5 Pro, either pre-owned, open box or even a 3rd party reseller. I have seen a couple of posts where users had difficulty activating the device, even being told Verizon will not activate a device they did not sell. If I go down this path, should I anticipate a fight? One…