Mobile Devices (Archive)
Gizmo 3. Two watches and still won’t answer call from gardian
I have gone though 2 different Gizmo 3 watches. After the software update the watch will not answer a call from a gardian. When the green answer button is pressed, the watch shows missed call and the caller sees call failed on their phone. This seems to happen after the software upgrade. Please help. We love this watch,…
Orbic Speed 5G R500L5 needs multiple reboots every week - No internet
Orbic Speed 5G R500L5 needs multiple reboots every week - No internet is the symptom. Randomly 2-5 times a week I need to hard boot my device to restore internet service. My devices (laptop, tablet etc.) see the SSID's being broadcast but they cannot connect to the internet. So far the only way to remedy the situation is…
Signal Booster interference
I recently received and installed a signal booster from Verizon because i live in a rural area and our signal here is weak. Since installing it, our phones now have five bars, but one of our four TV's now has interference on the screen, causing a fuzzy picture. None of the other TV's have this issue, and if i turn the…
Gizmo watch 2 won’t charge
My Gizmo watch 2 won’t charge after less then 2 years. It’s not used much. Verizon won’t help me for the poorly created devices. Anyone found any work around? Is the base junk also? I am so disappointed with this watch.
Eligibility
Hey. I wa wondering why my account says that all my devices are eligible for an upgrade and I’m being told that I have to pay off my devices 100% before I can upgrade? I am on an installment plan btw. But if I have to pay off my devices 100% I feel like my account shouldn’t show eligible for upgrade. Literally all my…
Unlocking Apple Watch for overseas military
I am trying to unlocked my Apple Watch but I have no way to contact Verizon. My account is suspended because I am military overseas and I have a local number. I can’t log into my account online because it sends a verification to your Verizon number. I’ve tried the international support line but it asks for a pin, which…
Samsung Watch 4 error code 109 and horrible tech support
I have been dealing with VZw tier 1 AND 2 tech support for almost three months. One time the guy said it was a known issues and Samsung had to fix it. Now I called in, was transferred to tier two and they put in a ticket. Told me it would be 48 hours and they would respond.. received NOTHING. I called in a week and a half…
Error 109 when trying to set up Samsung Galaxy Watch 4
Has anyone resolved this issue? Like so many here, I received the new Galaxy Watch 4. It has error codes 109 and -6 when trying to connect to mobile service. It only partially connected once to Bluetooth on the paired phone (calls only, not calls and audio). It will not open Google Store. And it keeps making me re-enter my…
Gizmo watch 3 audio recording blank
We purchased a Gizmo watch 3 on August 30th for our child. It worked properly the first 2+ weeks but now when our child sends audio recordings they are blank. We've restarted the watch. No damage has been done to it, it's treated well. I'm very disappointed it's already giving us trouble. Any ideas?
Why does Verizon cloud demand sign in for computer every few minutes?
Whether or not logged into Verizon cloud through verizon.com on my computer, the verizon cloud app continuously requests sign in. Despite sending the 'allow access' link to the mobile phone and approving, the request to sign in just keeps reappearing (very annoyingly).
Galaxy watch error code 109 provider hasn't set up your plan yet
Hello all. I am writing in regards to the dreaded error 109 (numbers vary, have had 4001 and seen other error code numbers, it's the same message). I have had this problem since July and different watches! I have the Galaxy Watch 4 classic 46mm and have similar experiences that all have had with the watch and customer…
Gizmo Watch
I am listed as a guardian but my son can't answer my calls on his watch - the call fails and he has to call me back. Please help!
ELLIPSIS 7 MEID #
How is the MEID number accessed on the Ellipsis 7 Tablet? Thanks!
Verizon fios or verizon wireless
I just got Travel pass on my iphone. I also have an ipad that I use through wi-fi on verizon fios in my house. I am traveling to aruba and wondering if my ipad will work against my travel pass so it won't cost me a fortune.
Gizmo 3 Step Counter constantly resets to zero
Gizmo 3 Step Counter constantly resets to zero... The watch is only a few days old and everything is up to date. The watch has also been reset multiple times and the issue still exists. Either the steps completely reset to zero or it simply stops counting. There must be a serious issue with this watch as I've seen multiple…
Verizon Mifi T1114 4g lte suspended (no longer supported?) Website says it will be, very confused
We have been Verizon customers for around 20 years, we have 5 lines. Just a couple days ago one of our lines was suspended, without warning, because the equipment will no longer be supported after 2022. It is a Verizon MiFi, Novatel T1114 4G-LTE. Why won't this router be supported if it is 4G-LTE? Secondly, we have used…
Gizmo3 Cannot Answer Received Calls
Just purchased two Gizmo 3 watches and set them up with the Gizmo Hub app. All is set up properly and the watches function mostly as they should. They can send and receive texts, they can send and receive video calls, but yet they can only place a voice call. They cannot answer received phone calls. The watches will ring…
WATCHES NOT WORKING AWAY FROM PHONE
Hi! I have submitted three tickets to address three of our watch lines on our business account, spoken with seven representatives and two supervisors with no resolution. I am very frustrated as this has been going on since 7/10 and now 16 days later we can still not use our watches when they are not in proximity to our…
Id verification link
So I ordered a Apple Watch yesterday at around 4:00pm and it sent a link for the id verification since I’m ordering online however the link kept saying that it was a invalid request I’m just wondering what I do moving forward to confirm my order?
LTE Smart Watch
I am considering buying an LTE galaxy 4 or 5 smart watch. Does it require a full price new line or is there a reduced price since it would paired with my phone hat has an existing Verizon line?
Online account login issue- Only have mobil hotspot on account
I "Only" have a mobile hotspot on my Verizon account. NO cell phone service. The issue I have is that Verizon started using a "verification code" to access my online account. The hotspots do not have a text function. So I can not receive text. Hence, I can not log in to my online account. After a conversation with a…
Apple watch
how do i remove a device (watch) from my plan?
Lost Hotspot- GPS Location?
Is it possible to locate it via gps? Our online account appears to be no help. We are business customers however our so called business consultant does not return calls or emails now that we bought a bunch of stuff. Nice.... we will rectify that situation soon. But anyone know if I can somehow locate it?
MiFi Jetpack Speeds Go to Zero during afternoon/evening?
I live in a rural area. During the early morning or late, late evening, I can get up to 80mbps download/6-8mbps upload. However most days between, roughly 10am and 10pm, I am lucky to get 20mbps download and 0.05mbps upload. There are not many people around me so I can't imagine it is bandwith, but I am at a loss to…
Can the new Jet Packs be left plugged in all the time?
Samsung galaxy watch 5 not completely merging
Hello. I purchased a samsung galaxy watch 5 a couple of weeks ago and number shared it to my cell phone number. My watch also has its own line and phone number. When my phone is not with me or it's powered off, I can make and receive calls on my watch using my cell phone number. But, if my phone is powered off or not with…
Hotspot
Having problems with my hotspot and service recently I have unlimited data and around 25 Gb of hotspot wondering why when I connect my Xbox to my hotspot it will run perfectly fine for maybe 2 minutes and then crash me and completely lose connection I’ve noticed when I open my phone and I’m on an app it will say you’re…
High hot spot data usage averaging 6.3GB every 6 hours!
Help! Working from a remote site within LA where no carrier wants to dig due to hazmat issues underground. Using 100GB Verizon data plan with Netgear Nighthawk MR1100 purchased after something happen that changed the ability to get signal in the building. Which worked fine for 8 years prior. Antennas were installed on roof…
Gizmo Watch problems
I purchased the Gizmo Watch for my child, which is a suitable device for kids. However, lately, it's been malfunctioning. I added some friends to the watch, but it didn't reflect on the watch itself, although it showed up on my phone and the friend's watch. Can you suggest a solution to this issue?
Message+
I'm trying to send a text from my tablet and when I scan the QR code sent to my phone I get a message that says VMA User Query request failed