Fios TV
MLB network removed from Custom TV Sports and News Package
When was the MLB network removed from the Custom TV Sports and News plan? Why weren’t we notified of the change? The prices keep going up, but we get less and less. It maybe time to drop FIOS all together.
How do I schedule a technician to come to my house and fix my TV set-up
We recently got the new Fios box and it has been awful. It's constantly glitchy and yesterday and just stopped working altogether. It is amazing to me how bad this experience has been. The chat bots are completely unhelpful and the call back option keeps hanging up on me. I actually want to keep my cable but am ready to…
Silence voice on tv when changing channels
How do I silence the voice when I change channels on the TV. I don't need to be told the channel I'm going to.
Fios HDMI No signal on My Samsung Class 7 Series with Samsung Soundbar
I recently moved in with my partner and upgraded our TV setup with a new Samsung Q Series 3.1ch soundbar and a Samsung - 70” Class 7 Series LED 4K UHD Smart Tizen TV that I purchased in 2021. My partners previous setup did not have a sound bar and was using a fairly old Samsung 50 inch. I mention this because I've been…
Fios TV STUTTER
On multiple cable boxes my TV is stuttering during sporting events. I have reset the boxes but seems to continue.
Fios 1 picture freezes
Fios 1 picture freezes
Do you still have the slow-motion replay feature we used to have with the VMS1100? This is for those with the new Fios One VMS4100
Hi, if you have the VMS4100 you surely have the Fios TV One remote control, which is the smaller black one that has 3 rows of keys above the navigation ring. This remote has fast rewind, pause/play, and fast forward buttons. With the VMS1100 remote, the more colorful p265 one with blue and red buttons (and more), there is…
Block VMS1100 from my PC
I was recently forced to upgrade my set top box to a VMS1100. During the install it put a folder on my PC. I don't want the set top box to have access to my PC, so I'd like to block it. If I knew the IP address I could use the Windows firewall. Does anyone know the IP? Any other ideas? Thanks very much in advance.
Remote will not toggle between HDMI1/2/3
My new remote will not toggle between HDMI1 (TV)or HDMI3 (Roku box). The menu comes up but when I toggle the up/down arrows I get a program guide in the background but the HDMI menu never moves. I can use the Roku remote to switch over to HDMI3 but to get back to TV on HDMI1 I have to use the old remote! Customer service…
Pop-ups asking me to rate shows that i just watched
Greetings. Can someone share with me how to stop verizon from asking me to rate every show I watch and make suggestions on things to watch? It's annoying. I have Fios Thanks
PAYING FOR DVR SERVICE WHICH HASN'T EVEN BEEN SET UP
Since it's impossible to get somebody from Verizon to provide any customer support whatsoever, I have no option but to continue to scream in the community forums in the hope that somebody somewhere might decide to provide a teeny bit of service. I have a subscription which is supposed to provide a DVR. When I go to the my…
NFL.Com with Tv Provider
Nfl.com says you can watch live games with your Tv/Internet provider. But when I select Verizon and input my Fios TV user id and password, I'm relegated to the Verizon website and never returned to Nfl.com to watch the game. This just happened with 2024 Patriots vs Eagles pregame Thursday night 8/15/24. What gives? Does…
Foxnews live TV is no longer being enabled by Verizon
As of about 4 weeks ago (that would be roughly mid-July 2024), when I attempt to watch live TV on Chrome browser, I am directed to the normal page that asks for identifying which ISP I have. Rather than being passed thru to Foxnews live, I get a message that says "We're sorry.... We are not able to process your request. To…
Playback error
Whenever I go to playback a movie on Fios, I get this playback error constantly on my TV. What is the problem? I never used to have any problems with Fios when they used fiber optics, but this streaming integration for TV is absolutely ridiculous for performance and I know for Verizon its more cost effective, but its…
Lips not syncing with words with Fios TV + set top box
I just recently upgraded my service and having issue with my Fios TV + set top box and my Amazon Omni Fire TV. Ever since I upgraded the words don’t match the lips and I have to pull the power to the set top box to get it to work again. It’s very annoying to have this problem and I’m not sure what to do about it. Any…
No tv reception
I got "upgraded" about 3 months ago from the old boxes( a tech fixing someone elses cable pulled mine out) to the new everything is streaming garbage. I have not had 2 days straoght of continuous uninterrupted service. I have to reboot, restart atleast 20 times an hour . It gets to the point where i turn the TV off. I've…
New Fios TV app can’t rewind live tv
The new version of the fiostv app has lost functionality compared to the previous version. When watching the cable channels (subscription and out-of-area broadcast channels), it will not allow fast forward and rewind functions while streaming as the previous version did with no problem. I’ve noticed that the functionality…
Set Top Box replacement
I have to replace my old set top box with the new one. The problem is there are fewer ports on the back of the new set top box than there are on my old set top box. Is there some type of converter to get more ports off the new set top box? This is the back of the old one: This is the back of the new set top box: Thank you…
HOW THE HECK DO I CANCEL FIOS TV STREAMING BUNDLE??????????
I don't want the Fios TV streaming "bundle" that Verizon helpfully stuffed me with without me asking. I have tried to change my services using both the glitchy verizon web site (on several different browsers) and the My Verizon IOs app and BOTH GIVE ME THE OPTION OF CHOOSING, "I don't want to use a streaming service" but…
Steam TV boxes
I had a notice on my account that I needed to upgrade my current set-top box. I connected Verizon via chat and of course my current plan (unlimited fios) was no longer available and was signed up for the more tv option. Well the More turns out to be less, they sent these steam boxes that are missing so many features that…
Antenna TV is dark
Why is Antenna TV dark for last 3-4 days on Fios?
Unable to link my Verizon Fios account to other apps
Hi. I've been trying to link my Verizon Fios account to the NBC Sports app for the past several hours, so I may watch the Olympics starting tomorrow. I am able to login to my Verizon Fios account, but unable to link it to any other streaming apps, such as NBC Sports. I've reset my password twice, at this point, and…
My TV continually freezes, especially on the upper channels, my guide often doesn't work, I can't access my DVR shows.
I have tried all the trouble shooting techniques. Nothing works for more than a short period of time.
Fios VOLUME FIXED EVEN IN VARIABLE MODE on my SAMSUNG l UHD 4K DU7200 Series HDR Smart TV
I have a new Samsung 55-inch Class Crystal UHD 4K DU7200 Series HDR Smart TV. I have Fios and everything except volume works. My Fios remote can raise the volume on the TV to 100, but the Fios volume remains at 30%. I have been told that this is 30 out of 30 volume. I stream to the TV and volume is appropriate on Netflix…
Set top box problem, flashing lights cycle
Hiya, I am having a problem with my set top box. The lights on the front cycle through two simultaneous white lights flashing for a few seconds, stop, then have simultaneous red and green lights go for a while, then both lights are green and eventually the whole cycle would repeat and the box never shows anything on the…
MLB Channel in Northern VIrginia 8/3/2024
MLB Channel went off tonight. Has it been removed from The Most Fios?
Roku TV won't acknowledge new Verizon cable box
My Roku TV does not recognize the new Verizon cable box. Any ideas?
LOUD commercials
I'm finding it difficult to use my Fios TV service because of the loud sound level on the inserted commercials. Cable channels provide time slots for Verizon to insert their own commercials in the programming. The sound level on these commercials are so much louder than the rest of the programming. I'm constantly having to…
Question about Fios TV+ DVR assignment
Hopefully a qualified Verizon technical support representative will read this. I have Fios TV+ with Premium DVR service, which is 12 tuners and 200 hours. My equipment is two VMS4100ATV DVR's, and two Verizon Stream (V2) boxes. Both of the Stream boxes allow me to schedule and watch recordings, however it appears they are…
How do the technicians upgrade my router
I was offered a new router by Verizon. No charge. Tech came today and said he needs to see my outside connection. I was not told anything about having them do wiring. What does it involve? I sent him away. I don’t even know where the “box” is!