Fios TV
Fios TV+ picture quality with Samsung TVs
I upgraded to the new Fios TV+ from the previous generation Fios TV platform. Primary difference is the new TV+ has a settop box that has no wires except for power and the HDMI cable to the TV (it talks via WiFi to a new box called the VMS4100). The VMS4100 is wired to your new Fios router. I immediately noticed the…
Fios TV Mobile App doesn't have PIP
I'm just here asking the same question about Picture-in-Picture. Just curious if the mobile App will ever get PIP. Its really disappointing that it doesn't have it and it should be standard feature by now. Even YouTube has PIP. How about it Verizon?
Fios TV App stops playing when switching Apps on iPhone or when locking phone.
Why doesn't the Fios TV Mobile App keep the video player on top of other apps, or continue to play/stream when the phone is locked? This is a basic feature that should exist as it does with XFinity. I pay a boat-load of money every month for the Fios services and I am disappointed that I can't continue to watch Fios TV…
New Roku TV
I am considering buying a Roku TV for my elderly mother. She currently has an older TV, and she subscribes to a good Fios channel plan with no streaming services. My question is, will she easily be able to watch the channels that are in her Fios plan on this Roku TV? If she has certain channels that she typically watches,…
Set Top Box - Flashing
Lost power yesterday for about 9 hours and now my set top box is blinking green/red. Is a new box needed?
DVR begins with Fios programming one hour old on power up.
When we turn our DVR setbox on, the last channel we were watching begins broadcasting hour-old programming. It is extremely annoying and hard to get to the live broadcast. I had to replace this DVR once already after getting the newest boxes and voice remotes in my house and having serious problems. I am a frustrated…
Will the program guide on Fios ever be color coded again ?
I was just forced to upgrade my set-top-box. I don't know what the 'upgrade' is, but the lack of a color code in the guide is a 'downgrade'. Will this ever be fixed ? Paul
Live tv rewind
I’ve been a Fios customer for +\-18 years. I have been able to set 2 channels at night and had 1hour rewind on each channel in the morning. A few weeks ago that function has stopped working. Spent an hour on the phone with a csr to no avail. Anyone out there have any ideas? thanks
Resubscribed to Fios TV+
Recently resubscribed to Fios TV service and received the following new equipment: Two 4100 DVRs. These are the newest models that have no HDMI connection. They are only used as servers. Two Verizon Stream (V2) devices. I have since found out this is what's called Fios TV+, and it is a different animal from the regular…
Fios TV GUIDE
Recently had my router and box replaced due to the others were outdated. Now I have a different look and feel with the TV guide. My first complete is, the guide is very slow to load. Very annoying. Guide Has less setting features And the new display is horrible. We’ve also lost the color coated. They indicates the type of…
Cannot restart program from the beginning anymore!!
Not a happy customer! For years, I have been able to turn on the TV (and cable box), and whatever channel it was on, I was able to restart that program from the beginning, or at the very least go back one hour. Suddenly, that feature was no longer available. I called customer service because I thought something was wrong…
New Fios Stream Boxes and Logitech Harmony Remote
I have just received the newer WiFi Stream 2 boxes for my Fios setup but I have been using a Harmony Hub based remote to control my home system that includes TV, AV receiver, FireTV stick, etc. Would love to continue using just the Harmony Remote since it’s set up so nicely but the new Stream 2 boxes only use Bluetooth…
Local TV station is now in a one hour delay compared to channel guide.
Boston channel 5, WCVB TV, on my Fios TV has started showing the broadcast content one hour off the actual time. I noticed this starting sometime this week and definitely confirmed by June 20. So the noon news broadcast shows at 1 PM. Today, the 6 PM news started at 7PM and the severe weather warnings were a hour out of…
Closed Caption font and background change
After I upgraded my Fios TV with a new simpler less button remote control. The new remote control has a voice control. I can turn on/off the closed caption but the closed caption font size can not be changed. The background of the closed caption is black, which block the behind view., can not be changed either. The setting…
How do I get someone to respond on Fios FireStick app not working ticket?
Very frustrated. I have the Fios Home app on the FireStick working with live TV, but I’m not able to watch my DVR content. I can watch DVR content on the IOS mobile app and when I first started the FireStick app it also worked. Now, it just gives me an error. I have had an open ticket for a month now with no response after…
Support Required with Verizon Fios TV Connection Problem
Hello Everyone , I'm contacting you to ask for assistance with a problem I'm having when using my Verizon Fios cable TV service. I've been experiencing occasional TV signal outages for the last few days. It is quite annoying to watch anything when the screen briefly goes blank and the image reappears. This occurs…
Fios TV+
Hello, I've had Fios since 2008 in my neighborhood. I have been trying for sometime to get Fios TV+. Evidently my neighborhood has not been upgraded to allow me to get Fios TV+, Mix & Match or digital Phone service. Because I'm stuck in my old Triple Play plan, i'm unable to take advantage of a lot of promotions and…
Rewind Stopped Working
Rewind was working all the time for me on the last 2 channels views even when turned of the night before . I could rewind back one hour so I could watch two shows without recording. Now it has stopped working all together and I can't seem to rewind unless i stay on the same channel . What's up with that as that was one of…
4100 Black Out Issue
Anyone have issues with the picture blacking out intermittingly for a second or two?; I am now on my third VMS4100 cable box because after a month or so my tv picture blacks out for a second or two every few minutes and after another month or so sometimes every few seconds -- its unbearable to watch tv. During my last…
Fios One TV drops coax signal from router after an hour or so
A week ago I installed Fios One box with two Fios One Mini boxes to replace old equipment which was working fine. The system uses existing coax network supported by G3100 router with 75mbs speed. After rebooting the router, all the services load quickly on the Fios One box allowing the two other minis to connect and things…
Fios
What does watchlist mean in the Fios tv app?
Verizon vs Condo Association
So I got a letter that Verizon is cutting off our service in the community because they can’t come to an agreement with the condo association and our materials are out of date. I have been a customer for over 14 years and if it’s one thing I learned loyalty means nothing to big business. What’s worse is I can’t find…
Fios tv set box
We had an extended power outage and now my set boxes do not work. They are flashing red and green, cycling to white and then back to red and green simultaneously. I have rebooted the router and the set boxes. Internet is working fine. How do I resolve this issue?
Extended Recording not working
I have scheduled recordings and requested them to be extended and they are not. Just last night I recorded the Celtics/Mavericks game with an extension of 1 hour, confirmed that it was set correctly to extend the recording but in watching it, the recording ended right at the scheduled time.
Netflix Crashes Last 10 Minutes of Movie
We always used channel 838 to watch Netflix. Then a while ago a problem occurred.—The last 10 minutes of a movie , the VZ set top box crashes and reboots. This happened every time & repeatedly on the same movie. It was a struggle to see the end of the movie. Long story short, VZ technical support couldn’t help us after…
METV Toons
trying to find out if fios tv will pick up metv toons at launch June 25 or replace any subchannels WJLP or WZME Bridgeport CT Stations?
STB display doesn’t show time or channel numbers. It’s new.
Just got an upgrade.NEw STB box doesn’t show time or channel number. I don’t know where to look for help. There IS no channel 131 to use; it’s all HD.
I want to connect my program content from my Fios One/Samsung TV
Well clem 21 helped me initially but now another problem. Even though I am paying for some streaming services, they are not available through my Fios one STB/ Samsung TV setup. That's because they do not go through the fios one box. So I have to go online through my Samsung TV, but I have Verizon for my main streaming…
Fios WiFi connected STB has internet signal but NO TV signal
The STB shows two steady (not blinking) lights side by side, one on the left is yellow, the one on the right green, a steady yellow light on the left side and a steady green light on the right side. The TV will respond to the internet through the source command. The television signal will NOT respond to the source command…
Why did it take so long to get my problem solved
Just got a new set-top box (STB) and router after hanging on to the old ones for years. Setting up the router went fairly smoothly, but the STB was a different matter. I got some message on the screen like "Your file can not be found It may have been deleted or moved." It took about 45 minutes on chat to get the thing up…