Fios TV
DVR Series Cancellation
I have set up a “record series” that I wish to cancel ( VMS4100ATV). Has anyone done this recently? I’m sure that it can be done but all of the replies that I’ve Googled and attempted have been unsuccessful.
picture quality since set top box upgrade using VM4100ps
I was forced to upgraded my 15 year old box with a perfect picture. No w this new set top has terrible picture on all the channels. I went through all the video settings with no luck. I have an LG C4 OLED and all my streaming services look great. So it has to be the set top box or video decoder. Anyone have any ideas ? I'm…
cannot delete a scheduled recording
My old DVR was replaced with a new one last summer. When I delete a scheduled recording using the remote, the program is removed from the schedule but returns a few minutes later.
VMS not avaiable
AGAIN, no TV. Upgraded in late February, no TV for 48 hours in March, again no TV.
Is there any way to get Verizon to remove the requirement to use their router for Fios TV+ service?
A common combination for Verizon when replacing legacy TV equipment has been their Fios TV+ box (Android based stream TV device), and the VMS4100ATV DVR box. While it is overall good hardware, there is one annoyance. Verizon imposes an annoying requirement where at least once per week, it needs to see the verizon router…
TV.verizon.com not working on Chrome Browser
Until recently worked on chrome, not does not It does work on microsoft edge. i tried clearing all cache
Fios Upgrade Coax Connections?
I currently have Fios TV and not internet, with two STBs. I need to do the required upgrade to a new router and STBs. The new router needs an internet connection so I'm adding that to my service. My ONT is installed outside. If I have it figured out correctly, the only TV cables that enter the house are coax. Coax leaves…
Fios Home App on Google Tvs
I have a number of Google TVs. The Fios Home App isn't available for these units. I'm not going to replace these devices. I wanted to know when Verizon might release a compatible version of this app for Google TVs. The nice thing about this app is that it presents access to all of your apps as well as the Fios channel…
TV volume
Since a week or two ago, the volume must be set higher than before on my receiver to achieve the same result. I have not changed the dynamic range or the fixed volume level.
Watch Fios tv on laptop
How come the watch Fios tv will not connect on my laptop?
Fios TV plus not handshaking with TV and AVR
This STB is giving me terrible issues with my LG C1. Some genius engineer decided to turn on Dolby Vision for everything and leave no way of turning it off for SDR content. I connected the STB directly to the TV and disabled DV on the TV’s hdmi input to get around this idiocy . This is causing me to have to use ARC to my…
CNBC Channel 602
I often have problems with channel 602. Either the picture is poor quality or it shows as not available. I have to uplug/reboot the main set-top box several times to get the channel back. This is the only channel I have problems with and it has been an issue for years. I recently upgraded my boxes, yet the problem with…
Fios
Hello, What is the difference between Fios One TV and Fios One TV Mini
Cable cards
Has Verizon announced/published a date for when they will sunset cable cards for both news and existing customers?
Golf Channel
I was told that Golf Channel is included on my sports package, by 2 different agents and now another one just told me it isn't available in my area. Washington, DC! Makes NO SENSE whatsoever. Like you, when we move, Fios will be my not even be on my radar for my next service provider. Their customer service makes Xfinity…
Pause & slow playback don't work on Fios+
I received the new box. It is missing most features of the old box. Most important it doesn't allow slow motion advance frame by frame. And if you pause it darkens the entire screen and displays INFO on 25% of the screen and you can't make it go away. Please add back pause without any text on the screen and a way to…
PLYB_122 Error Solution
After months of agony, we seem to have fixed the notorious PLYB_122 error we were having in our house. We noticed that the streaming box closest to the Verizon G3100 router never had issues but the streaming boxes that were connecting to a WiFi access point in another part of the house (which was connected to the Verizon…
Can't Locate All Set Top Boxes To Return
Hi, I recently changed my Fios account from Fios TV to Internet Only and now I have to return my old Set Top Boxes. My problem is that, when I originally got Fios TV, my Dad was set to move in with us and I ordered him an STB. He passed away about a month later and we never used that STB. We changed his room into my wife's…
VMS is not available - brand new Verizon plan.
One month into 4 new STB's VMS in not available. No TV at all. 2 hours on the phone with Verizon, and now they are (finally) creating a ticket to have a person come to the house. They tried to "upsell" me on an upgraded router for more money. Are they really trying to say that one month ago the router they gave me with my…
I Have Ideas!
Good afternoon! I recently switched services to Fios cable and I have some feedback on ways Verizon can really improve the DVR platform and functionality and user experience but I have no idea who to talk to about it! Would it be someone on a specific Product team, perhaps? I would love to setup a quick call with someone…
New Samsung TV model not in lookup database yet
Hello. I have a new model Samsung TV that I can't seem to program the Verizon TV One Voice Remote with. I tried the Auto Setup and then the Manual setup, but the TV model is not in the database yet. Does anyone know how long it might take for the TV database to be updated?
New Fios TV box freezing on one channel
Recentrly Fios had me upgrade to the new smaller box with voice remote. I also needed to change out my router for a newer model. Everything has gone smoothly except for one thing. A channel we watch regularly, WTBS, keeps freezing on live TV. This is the only channel this happens with, at least so far, 3 weeks into the…
Isolating Boxes
I have two tv one boxes. When I record something on one box it shows up on both boxes. How do I isolate them so they work independently?
Fios DVR play back not working on computer.
I’ve been trying for months to get my DVR to play on my laptop. Turns out that Fios does not have support for this. You need to have a tablet where you can download an app that is the only way your DVR recordings will play. I assume this is because they don’t have an app that works with Roku Like Comcast and the other…
Rebooting VMS4100
Just upgraded to the VMS4100 Fios One boxes. Since there is no readout on the STB, how can you tell if the box is finished rebooting? With the 1100 boxes you could track the progress on the display.
Help programming fios remote
My Element TV needs to be turned on using both Fios remote and Element remote. So inconvenient. Want to only use Fios remote. How?
Recent Fios equipment upgrade
I Installed the equipment sent to me by Verizon that was required to upgrade the Fios TV service. It consisted of a new router, a Video Media Server to replace the set-top box (used for a small screen tv) and the DVR (used for another large screen tv), and two Fios TV+ kits consisting of wireless device and a new remote.…
New remote with set-top box
I recently received a new set-top box to replace a defective one. Should I have received a new remote as well? My current one isn't working.
Received email from Fios about new order for stbs and router
I received an email the other day that someone at Verizon created a new order for me that includes stbs and router I guess to replace my Legacy equipment. The order has a due date of 4/15/25 so nothing yet has been mailed out. I just want to confirm this order is for the upgrade on My legacy Motorola boxes they notified me…
Serious delay issues when using the Guide
In the last two weeks the Guide is having delay issues. Takes up to 10 seconds to see what's on in 2 or 3 hours. Used to be able to see what's on in two weeks but not anymore. Always says "Please wait". Never had it this bad before to the point that I try not to use the Guide. Have the VMS1100 set top boxes. Other than…