Unlimited
Unhappy Experience
Recently, I switched from T-mobile to Verizon with the Unlimited Ultimate plan. However, so far my experience with the service is unsatisfactory. When I noticed that I am not getting 5g service, I called tech support and was told that they would switch me to a nearby 5g tower in 5-7 days. When that did not occur, I called…
Do I lose my trade-in credit switching to Unlimited Ultimate from 5G Play More?
Title. My iPhone has 14 months to be paid off. Our plan is 5G Play More with 3 lines. Interested in Unlimited Ultimate.
Why is Verizon so hard to reach?????
All I am trying to do is check out new plans but I can’t get past this. Why is Verizon so hard to reach?
Price
Verizon 2 lines 2 gigabytes of data $118.00 per month Consumer Cellular 2 lines unlimited data $58.00 per month and 2nd month free
Grandfathered unlimited data plan removed without my consent
I have been on the grandfathered unlimited data plan for 10 years, never removed it or changed it. Recently I found myself needing to add the mobile hotspot feature which isn't new to me. In the past I was able to add the 4G mobile hotspot for $50 which is unlimited as well. I didn't keep the hotspot feature and would just…
Unlimited Welcome Plan
We have been with Verizon 20 years. Back in the day, they seemed to care about their customers and would honor what their promotions and marketing suggested. We were recently told that the new Plan of "Unlimited Welcome" was a better deal than what our old plan was. We switched and had to fight for hotspots (Not included…
Unlimited Welcome Plan
So I’ve been with Verizon now 14 years and have had WONDERFUL service and if I talked to a rep everything was good! Fast forward to 2021 when I took my number from a joint account and made my own account. I was good until Verizon started charging more. I then contacted customer service and the rep said to lower your bill…
Free 75" TV fraud
On December 21, 2024 I went into the Verizon store with the intent of starting a new line based on the promotion they were offering consisting of a free Samsung 75" QLED TV with new line activation. I went through all the steps with the employee, making to sure to fit all the requirements for the promo such as an eligible…
Welcome plan
If I buy a Samsung galaxy s25+ unlocked phone at Best Buy and bring it to Verizon can I use it with my Welcome Unlimited plan I currently have and not be forced to upgrade to a more expensive plan?
Ultimate unlimited for overseas
While I could make and receive telephone calls, my roaming data was non existent while traveling overseas. I was ‘sold’ this plan by a Verizon representative who said it would allow me to use data and my phone as I would in the usa. This plan is not for international travel at all. I wish they would train their reps since…
Multiple Lines of Play More: Change account owner line but retain Disney Bundle for free?
Hey everyone, Just wondering if anyone else has experience with the situation I find myself in regarding my plan. I currently have two lines, both on the 5G Play More plan. My personal line is the "account owner". As a result of being on Play More, I have the free Disney Bundle perk, which is no longer offered on current…
Hotspot data usage
We have 2 phones on “Unlimited Plus” with 30 Gb/month of mobile hotspot data each. Our Xfinity internet and tv is down due to a windstorm and we’ve been using the hotspots to watch tv. How do we track the mount of data we’ve used specifically streaming via the mobile hotspots?
Grandfathered unlimited data plan no longer applies to applications after changing phones
After being a customer for over two decades it looks like it's time to part ways with verizon wireless. Similar to others in the past, I have been on a grandfathered unlimited data plan for nearly two decades. My entire family uses verizon services because during 9/11 they were the only carrier that maintained signal. Most…
Verizon's Current Plans
Currently we have 4 lines on the older plans of Play More and Get More and Start. With these plans, 3 of us get Apple Music, Disney/Hulu/ESPN Package, 500 GB storage, Travel Pass, Apple Arcade, more than ample Hot Spot and other perks. Since Verizon switched to their current plans, they keep messaging me to switch and…
Unlimited Ultimate
Hi -I have a question on the "International talk, text & data - 210 Countries". Does this mean I can make unlimited calls and texts from a foreign country to the U.S. or is it only from the U.S. to a foreign country. Or is it both? Thank you!
Switching to an unlimited plan
Anyone changing a current plan with Verizon, be careful. I recently switched from one of their older plans to one of the new unlimited plans. Before making the change, I asked 3 separate times if this would in anyway affect any discounts or credits I was receiving, and was told that no, nothing would change except for the…
Dialing Another Verizon Phone Internationally from the USA
If I am in the US and dial a Verizon USA area code phone number and that person's phone is in an international country like Spain am I charged for an international call even though I am calling a USA area code.
international data with unlimited ultimate plan
Thinking of switching to Unlimited Ultimate plan before a trip to Europe. Does anyone know if you can purchase more international high speed data after you've used the 10GB under unlimited ultimate plan? What is the cost and how much data do you get? Can you purchase additional units of data if needed or only once in the…
Verizon has no regard for loyal customers
It’s truly disappointing how Verizon Wireless treats its long-term, loyal customers, especially when they fail to uphold the agreements in-place when entering into a long-term (36 month) device trade-in program. For 29 years, I’ve been a committed Verizon customer, and now I feel betrayed by their handling of my device…
Line upgrade
Upgrading one phone on family plan and it triggers change in plan for that one phone line. Does that affect the other phone lines on the family plan?
Trying to find what email is linked in Disney Plus addon
On my unlimited plan I get Disney Plus for free and it seems like at some point I connected it with an email. But when I try and connect it now it says "We noticed your Verizon subscription is already signed up for Disney+ with another email". I have no idea what email I used. Any way to find out? Its not the email I use…
Why would travelpass enable itself when I haven't left the country?
I have not travelled internationally in years. Today I received a text from Verizon that read "your service is now enabled. Call --- if you need help while traveling.." At first I thought it was a spam text but it came from 899000 like other verizon messages. Then I logged into my account and confirmed that Travelpass was…
Unlimited Plus device promo trade-in credits (iPhone 16 Pro - September 2024)
Is there still $830 trade-in promo credits when you upgrade to iPhone 16 Pro on a line with Unlimited Plus? Apple states it as, "$1000 for Ultimate, $830 for Plus" The Verizon website, however, only states that the only promo discounts are for lines on Unlimited Ultimate . If Unlimited Plus still gets $830, then please…
Where are the managers? Promos are NOT being honored!
I had to call Verizon several times and go through many “Verizon chats” to get the trade-in value I was quoted and to get the $830 savings they quoted. After numerous hours on different days and different months I could NEVER speak to a manager about any of my issues. Instead of honoring what I was sent to upgrade my sons…
Adding new line for free iphone 16 promo, then cancelling new line while still receiving free phone and old number
Currently my upgrade eligibility is locked for up to 7 days due to me cancelling a promo I had ordered to receive free iphone 16 with trade in. I cancelled the upgrade as well as the promo order an hour after placing due to seeing a better offer, and now my line is locked and I can't upgrade existing line anymore for up to…
Grandfathered unlimited data plan vs new plans?
My head is spinning…. What are the things I need to consider if I choose a new Verizon plan? I have an old Verizon Plan Unlimited —( at least that is what it is referred to now; it might have had a different name initially - been a customer over 20 years. I have always been told to keep my old plan — company discount, 5…
Discount Reduced!
Super annoyed that my $10/month discount was reduced to $5/month because I have an older plan. Been with Verizon 19 years…. As soon as my phones (I have 5 lines and a smartwatch) are paid off, I am switching to AT&T. This is foolish.
Verizon Family app
I am attempting to log into the Verizon Family app. I login, choose the plan I want and then it immediately puts me back to the login page. This has become an endless cycle. I have tried probably 10 times and it keeps looping to the login page no matter what I push. I have re-downloaded this app three times.
Deals
Verizon representative at my door with offer they will match my deal I have which $165 for 9 line in end we got stuck with $237 but they add one more line which come out $245 now I called billing to fix by price which is $320 they said they can’t do anything. this is Fraud and they are offering Fake deals
Verizon grandfathered plan
After more than 20 years with Verizon, it's time to leave after being kicked off their grandfathered unlimited data plan and dealing with the worst customer service I've seen in a long, long time. It started when I went on a trip to Canada and tried to add a 30-day international travel pass. It took an hour on the phone to…