-
4G LTE Network Extender IPSec failure after firmware update
I have a 4G LTE Network Extender in my house due to poor cell coverage in our lower floors. The device underwent a firmware update this morning and ever since it has been unable to completely boot, getting stuck in the SeGW server connection step. Diagnostics show that the device is unable to establish an IPSec Tunnel. I…
-
What 4G bands does Verizon/Visible use?
Hello. I'm interested in purchasing one of those rugged phones. Particularly the Doogee V40 Pro. Now, I'm already aware of the network compatibility mess I'm getting into, but I've done my homework... More than any sane person would. I didn't find the bands on the Doogee website, but did send them an email at the time of…
-
Mobile Service Performance
Hello, I have had horrible service the last few months. I thought it was my phone, so I purchased a new one. When that didn't work, I went back to a physical SIM instead of a virtual one. That still didn't work. I'm not sure how after 12 years of living in the same general area I would now be experiencing such terrible…
-
Consistently Poor Coverage in Zip Code 86314
I have been in my home for 4 years now and have always had at least 4G inside and out. But for the last 3 weeks I'm only getting about 2 bars (if we are lucky) on all the cell phones in our house. I have spoken to several of my neighbors in the neighborhood and they are also having the issue that we seem to be having. We…
-
4G LTE Network Extender
I'm using the Network Extender on Frontier fiber optic cable service. Up until yesterday, I was getting excellent coverage in our house and around our property. Now I'm getting weaker signals. The only change I've seen is the Band has changed from 66 to 4. Is there a way to change it back?
-
LTE Network Extender
Hi. I purchased a Verizon LTE Network Extender in March. It's been working fine until earlier this month when it reset, and has been getting stuck ever since on "Connecting to SeGW Server; Please Wait." It looks like this is a common issue. The Verizon Assistant was useless, so I'm hoping someone from Verizon Support can…
-
Signal quality near school and new housing developments
Hi - I would like to report very poor signal quality in a well traveled area. There is an area near me where I get one or two bars of LTE signal that is pretty much unusable. Based on the FTM dashboard the signal is there but it's very poor quality. This area includes a high school as well as a stretch of main road with a…
-
Experience
I had a billing error. Verizon credited money back into my account. 5 months later I have a ding on my credit report. 3 hours on the phone later Verizon says no error and I owe them money. That is your loss for not having your business in order and crediting me back and telling me I owe you nothing. You should credit me…
-
WiFi Calling - people can't hear me
Ok, after reading dozens of forum questions related to this, no one has seemed to find a solution other than leaving Verizon and going to ATT (I'm close!). I want to try get this to work. Has anyone found a good fix? One guy said put plane in Airplane mode, then connect to WiFi. I will be trying this when I'm home as I'm…
-
Signal in Albuquerque
Does anyone know if Verizon is planning any improvements in Albuquerque? I have stuck by them for 20+ years but getting a useable signal has been difficult. At my home in NE Albuquerque , even when outside, I only get 1 bar of 4G. I also work at UNM North Campus where I have 2 bars of 4G and seemingly little cellular…
-
Signal at Verizon store
We live in Mason MI 48854. There is absolutely no signal except for calling in our area. The whole city is a big dead spot. The verizon store in town is less then .5 miles away and if we didn't have home wifi I would absolutely switch carriers. How do we get signal out here? Pretty unsavory going with verizon and soon as…
-
Metal Roof
Hi. My home has a metal roof, and I can only get 1 bar or SOS indoors. Outdoors we get 4-5 bars LTE. Is there a booster that you recommend to purchase? Thx
-
Lvp2
My Verizon home phone Lvp2 is dropping calls and most incoming calls are silent and then dropped.. all out going ok..started about 2 months ago…. Been going round and round with Verizon.. replaced modem, phone itself, added a network extender .. and restarted daily .. still fighting same problem.. here is a link to another…
-
Mobile service in Greenwich CT
Why is Verizon mobile phone service so bad in Greenwich CT? There are multiple phone deserts very close to town -- I notice it especially in the Old Church Road and YWCA areas but also in Old Greenwich around and near Greenwich Point, not to mention the western border of town. Bad service means inability to phone and…
-
How Good is 4G data and service in St Martin
How good is the 4G data and phone service in St Martin
-
Coverage is gradually not working
I upgraded my phone to a new iPhone 16… and ever since I get my signal dropped constantly. While listening to music, or podcasts it will just drop, and Ive not made any changes other than the new phone. Same commute, same car, same job, same everything! If it keeps up I’m just gonna switch providers because why would I pay…
-
4G LTE
We have been having service cut in and out for approximately 2 months then as of yesterday 4g no longer works will show we have 3 to 4 bars try to use our phone and nothing, took to Verizon after 3 hrs the guy said verizon is phasing out 4g to basically get you to upgrade to 5g plans and phones, so upsetting. So have…
-
Service drops to zero bars several times a day
I live in the urbanized area of DC and regularly my bars drop to zero -- calls are missed, VM takes a long (!) time to arrive (sometimes HOURS), and text is spotty. There shouldn't be ANY outages in this part of downtown DC -- I'm less than a mile from the White House. I turn to airplane mode, wait 15 seconds, and turn it…
-
Report Dead Zone
I have zero Verizon wireless service at my home on flax mill lane, in Milford CT. Please contact my for the specific address.
-
Verizon Service: Dropped Calls and Dead Zones - How to report a tower issue?
Yesterday at my kids' school—right in the heart of the area I’m referring to—a couple of us, all with iPhone 15/16s on Verizon, checked our signal strength. One had 5 bars, another 3, one had just 1 bar, and another was stuck on SOS. We even had 5G or 5G UW icons showing. When we started asking around to the two dozen…
-
Ulefone Armor 27T Pro, worked for 3 months before Verizon restricted voice calls. Data only now
Purchased this phone because I am a contractor & I got tired of buying my 10th Galaxy phone because of a busted screen. The Armor is a tough phone & I also bought it because it's a dual sim and my wife is overseas where T-Mobile has better service & I won't have to pay international if I used Verizon. I've had my Verizon…
-
locked vs unlocked samsung phones
Can I use the unlocked version of the Samsung Galaxy S7 (model # SM-G930U) with my Verizon service? I currently have the Verizon version of the S7 (model # SM-G930V) but its SIM card doesn't work in the unlocked S7. It sees the Verizon network but won't connect, even after changing the network settings (global, LTE, CDMA,…
-
People on the other end can't hear me on calls
For the past few years now, I've been having issues with people on the other end not being able to hear me when I make calls from home. For clarification, our area doesn't have good cell service so we have to use WiFi calling. We also have an extender in our home. * I thought it was my Google Pixel. I switched /upgraded my…
-
Verizon LTE-M Coverage Enhancement
Does Verizon LTE-M network support coverage enhancement Mode B? What are approximate thresholds that enable Mode A and\or Mode B?
-
Verizon 4G LTE network extender does NOT work with FRONTIER fiber optics. Worked fine with broadband.
Here is a link to a previous discussion on this topic. https://community.verizon.com/t5/Mobile-Network-Archive/Verizon-4G-LTE-network-extender-does-NOT-work-with-fiber-optics/td-p/1256527 It has been archived and I can no longer reply. I am having EXACTLY the same issues. Switched from cable broadband to fiber (Frontier…
-
LTE Network Extender losing range
I have a current generation Verizon branded LTE network extender that previously easily covered my whole house, now just barely a couple of rooms around where it's placed. No new technology installed to interfere with the signal. I moved it a bit (awkward, since it needs a window for the GPS), rebooted in the process, and…
-
Verizon Service Nightmare: Dropped Calls and Dead Zones— How to report a tower issue?
Yesterday at my kids' school—right in the heart of the area I’m referring to—a couple of us, all with iPhone 15/16s on Verizon, checked our signal strength. One had 5 bars, another 3, one had just 1 bar, and another was stuck on SOS. We even had 5G or 5G UW icons showing. When we started asking around to the two dozen…
-
Voicemail
I switched to a pre-paid account with an Android phone and now I have no voicemail. The voicemail system keeps asking for a valid mailbox number.
-
Invalid Coding on Original Plan
I was told my plan was coded incorrectly when it was created and now cannot be updated. Is there way to re code the plan to allow for updates? This is a Verizon issue that they are apparently unable to fix.
-
Charge 1,200 for a phone returned
I was erroneously charged 1,200 for a phone I returned over twk months ago. Verizon received it through USPS. However Verizon never registered the return in the system. As a result, they are charging me for the phone. I have called about 12 times spending hours with agents. They acknowledged the mistaken and every time…