5G Home Internet
Wish we switched to Verizon 5G Internet Service Sooner
We switched internet providers about 3 weeks ago and couldn't be happier with improved coverage and speed. After setting up the Gateway, we had a couple weak spots at the far end of our home. I called about a Wi-fi extender and received an E3200 the following day. Unfortunately, it was not compatible with the ASK-NCM1100…
5g home internet latency spikes
When I first got the service everything worked perfectly. Fast forward about a year later and now have issues with very bad latency spikes. It happened after several outages. And now speeds are also lower. Gaming used to have no lag and now it’s just unplayable. Speeds were over 300 instantly when running a speed test. Now…
ARC-XCI55AX passthru mode is blocking some cloud devices (Bamboo Labs 3D printer & GE Washing Machine)
My ARC-XCI55AX is blocking my Bambu Labs 3D printer and my GE Washing machine from contacting their cloud-base websites, making the cloud features on these devices unusable. What is the problem? Prior to switching to Verizon I had no issues, and if I switch my router's WAN connection from the ARC-XCI55AX to my AT&T…
No availability
Why does my neighbor have Verizon home but I am being told no availability for Mr next door
How do I stop door to door sales people?!
How do I stop these awful door to door sales calls?? This is incredibly rude and inconsiderate. They’ve disrupted me during work, while sick and trying to rest, and during the weekend. It’s relentless and only ensures that I will never purchase internet from Verizon. It’s getting to the point where I’m considering…
Early Termination Fee Reimbursement Form Not Working
I am trying to fill out the form to have my Comcast termination fee refunded to me using the below link: https://myvpostpay.verizon.com/ui/acct/secure/buyout#/ The form will not allow me to enter my name, email, or upload the PDF of my last comcast bill. I have opened several tickets with Verizon support on this and I have…
Home5g Pass Through With Unifi Gateway
I have a ASK-NCQ1338FA model 5G home network router and am trying to setup bridge mode/pass through in order to use my Unifi Cloud gateway. I have done this for an older Netgear router in the past but for some reason when I do it with the Unifi gateway I lose Internet connectivity. If I take the VZ router out of bridge…
Single User Household Transitioning from Spectrum Cable
Just unboxed the NCM1100 to trial the ($50/100mb) service . It is upstairs near a window where I am seeing fairly steady 2-bar signal strength. So far it appears to be doing well enough. Speed tests consistently at ~100mb down/15ish up. I was streaming Amazon and YT video from three devices simultaneously last night with…
Early termination fee
Hello. I purchased my Verizon Home Internet on Cyber Monday. I have successfully redeemed the Amazon gift card and Xbox, however, I have had no luck with the link that was provided to submit my bill credit for early termination fees from my old provider. Several of the boxes are grayed out so they can’t be edited. Further,…
Return Equipment fee
Hello, I'm looking for assistance on what to do in this situation. I canceled my home internet service from Verizon and followed the procedure provided by Verizon via Email to return my Equipment through UPS and received a receipt from UPS. Now I'm getting a fee from Verizon claiming that I did not return my Equipment. I…
Why is it so hard to explain where to go change WiFi password
I just wanna know where to go change my Wi-Fi’s password it’s not that hard but it’s putting me around in circles. God dammit where do I go
5G internet and work VPN
Unable to use my work VPN with my 5G home internet the speeds drops to 8/1 with my vpn. IT says it my home internet we have updated and changed as many things as possible. #vpn #5g #workvpn
Verizon 5G internet Gateway blocking my NAS
I just switched from Comcast (Xfinity cable modem) to Verizon 5G internet Gateway since they just set this up in my neighborhood. I have the ASKNCQ1338FA which is the small white cube. I have it working with most of my devices that are connected to it thru an ethernet switch and also Wifi, but there are two of my devices…
2.4 ghz camera won't connect to 5 ghz gateway
I am trying to connect security cameras that are 2.4 ghz to 5G home internet. How can this be achieved?
Deal
* Hello all, I'm having so much trouble just trying to get in contact with anyone down at Verizon. The guy who sold me home internet said I would only pay $20 a month per a new years promotion or something. So I sign up. Then when I received the modem, parts and login it's says I'm paying $60 a month, so I message the…
Slow 5G Speeds Consistently
5G Home Plus plan internet speeds during the evenings 7p - midnight (or later). Awfully slow, unable to stream. Its often closer to 200mbps download during the daytime so very frustrating this happens every night. Trust me, I've tried all the troubleshooting tips and steps Verizon website offers. I've reset the…
Firewalla: CR1000A IP passthru mode enabled. But, VZ DNS is blocked?
Side note: VZ 5G home internet won't work If your signal strength is too low, it throws an error page: "Please try again or contact us to complete your order." You may need to put the antenna outdoors even though your iphone16 is showing full bars/UWB. Remaining problem. Reset the VZ CR1000A router to defaults. Everything…
Xbox Deal
Hoping I can get some help figuring out this mess. Thank you in advance
5G Home Plus Plan with consistently LOW SPEEDS!
Hello all, I hope your week has started off well. The issue I'm having is, for the past three months my speeds are consistently LOW. I have the 5G Home Plus plan. I haven't broken the 200 down barrier since July 2024. In fact my speed test done approx. Ten min ago, I barely broke the 100 down barrier at 101. I understand…
slow speeds
how come my speed got reduced 90% after using 4tb even though verizon claims customers get unlimited data. its the 2nd month in a row its happened. they should make it clear theres a data limit until speeds slow. speed went from 300/20 to 30/20
Both Cellular (in SOS) and VZ Gateway Internet issues 2/3/25 and 2/5/25 near Southport, NC
On 2/3/25 at around 5:30pm ET I suddenly lost access: Both Cellular (iphone in SOS mode) and VZ Gateway Internet. Unable to make calls, use computers to access the internet or use any internet connected devices. I drove to the Verizon store, they confirmed there was an outage but could not provide any details. The issue…
Bridge Mode Causes CUBE to lock after a few days
Has anyone solved the issue with putting the cube in Bridge mode and it locking every few days? I have seen posts all over and a popular youtube guy stating the same. It seems like it has been a year or more. I just tried again as I do not want the VZ router doing anything but bridging to my Ubiquiti edge router. And 5…
Extender light yello after painting
I received my extender and installed as per instructions. Got blue blinking light and steady white light but when moved it’s dark yellow/orange and does not appear in WiFi any help?
Can't Link Services in the App or on the Website
I signed up for 5g Internet, but the router was delivered to the wrong address. I went in person to a Verizon store and was given a new router. I had previously registered with the My Verizon app. Once I had my router from the store, I started the process to get the router set up and the internet access going. Everything…
Signal Strength
When I check to see if my home is serviced for 5G Home Internet the web site says no yet at the house using my iPhone shows 2 bars of 5G UW with speeds measured 300-400Mbs. What is the min requirements to get the most out of 5G Verizon Home ?
$200 Home Depot Gift Card Still Nowhere To Be Seen
We signed up for 5G Internet last summer (2024) and chose the Home Depot Gift Card promo being advertised at the time. Since then we have made atleast 6 visits to two separate stores nearby, made countless phone calls and have been told repeatedly that we would receive an email in 5-7 days, over and over and over again.…
Cant link account to app
Spent hours on the app a couple of weeks ago getting various issues straightened out (return of old equipment, gift card issues, and a few other things). When I was done, I closed the app for a minute then reopened it to check something and got an error. Tried on the website and saw something about unlinking my email. I…
Verizon Home Internet $200 gift card
I already redeemed a $200 gift card and that came with a promotion for switching to Verizon's 5G Home Internet. I even used a portion of the balance of the gift card to purchase an accessory on Verizon.com so I know it's good and valid. However, I can't seem to find my gift card information on my account any longer. I no…
Trying to start for the first time
Ok. I am trying to set up the 5g internet for the first time. I go the router in the network settings and then load the app but nothing loads. And after about 15 minutes a red light flashes on the bottom of the router which is ASK-NCM1100. Am I supposed to using a different internet or what. I am so frustrated right now.
Return label
I disconnected my 5 G home internet back in Dec. it is now end of January and haven’t received or even gotten a return label or kit to do so they are so bad at everything they say there going to do. I’m about to get rid of Verizon if they don’t start doing what they say there going to do Send kit when you say your going…