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Messanger+ cant generate pin
New iPad, fresh out the box, Messanger+ "can't generate pin"
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Phone Insurance
Decided to review my phone bill for the first time in sometime and realized I've been paying $18 a month for the last three years. On phone insurance that I've never used. I also found out there's like 120 or $200 deductible if you did have an issue with your phone, so no rebate for not having any issues and a high…
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Verizon Broke my presale heart.
Well I should have my new iPhone 16 Pro Max today, but Verizon shattered that dream. Last Friday, I woke up and preordered two iPhone 16 Pro Max phone. After paying for the processing fees, I got a confirmation email that everything was set to go for a September 20 delivery. Nice, smooth, easy peezy. I checked something on…
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Apple iPhone 15 eSIM states "eSIM Capable" but the eSIM is locked
I purchased an Apple 15Pro from Verizon. I initially elected to pay over time based on the suggestions from Verizon during the purchase. Knowing that our daughter would be using this phone while living in the UK for the next two and a half years, we checked in the Verizon App and saw that the phone is eSIM capable. When…
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Hiw to buy
Hello. Im happy to connect whit you and thank you for your support. I want to buy wholesale used DNA DNB DNC. Grade iPhone and android phone. Please help me how i can to register check auction available stock and bidding
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Verizon lost my trade in.
I sent my Trade-In device via ups on 6/24/24. It was received on 6/26/24 @ 2:59pm at the location in WHITELAND, IN as stated on the label provided by Verizon. I received an email on 8/18/24 stating my phone was not received. I verified with UPS that is was in fact delivered. I get my new bill due on October 1st and they…
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Iphone15 with months of issues
I've had iPhones and been with Verizon for over 20 Years. No previous major problems. Big advocate of both. I now have the iphone15. Worst phone ever, worst service ever. People call: it goes straight to voice mail, yet it doesn't show I got a call or a voicemail. People call: they get a busy sound. People call: they say…
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$830 promo trade-in
Verizon $830 trade-in promo Initiated purchase of new phone and trade online in March 2024, took phone to Verizon to have it shipped to warehouse. Person in store said they initially valued phone at $415, and $830 value would be adjusted once received at warehouse. After a month, I contacted customer service because I had…
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Verizon blocking prepaid users from buying phones at Apple.com
I was trying to buy a new iPhone through Apple.com and got the following message "We’re sorry. We can’t find your account information with Verizon. Please verify your Wireless Number and try again." Apple says it's a Verizon issue. I've chatted online and over the phone with Verizon and they are saying my account is okay,…
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Help
How can I tell if my phone is being spied on
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Cannot text with non-iPhone users
Ever since I got my new iphone 14 Plus in December, I cannot group text if someone in the group is a non-iphone user. I can text directly with them, but they can't send me photos. I've checked all my settings per Apple and everything is how it should be. This is most likely a carrier issue. May someone reach out to me on…
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Request for Assistance with Unlocking Blacklisted iPhone 15 Pro Max (US Version)
Dear US version, I hope this message finds you well. I am a student in China, and I am reaching out for assistance with an iPhone 15 Pro Max (US version) that I purchased brand new from the market in China. I acquired the device in a sealed, unopened box on February 18, 2025, from what I believed to be a reputable seller.…
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delivery date and shipping date the same day
I pre ordered the Black titanium Ultra 2. It showed delivery date on 9/20/24 and also shows shipping date of 9/20/24. Will it arrive or ship that day?
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Costco kiosk gift card never received
We bought 2 new iPhone 14's in January 2024 at the Verizon kiosk in Costco in Phoenix, Arizona. We were told we would receive 2-$100 Costco gift cards. It is now August 2024 and we have not received. How do I follow up on these?
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Apple
* Had a appointment this morning to get the new phone at verizon. Lady said the trucks haven’t come yet with the iPhone 16 Pro Max……. Like are you serious who dropped the ball?
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Numbers being texted from ppl I don’t know
How do I stop Texas on my phone from plus one numbers for the elections? I have no idea who these numbers are I have Verizon filter, but I manually have to put the numbers in for them to be blocked. Is there another way to do this and why am I getting all these numbers when I have Verizon filters
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Wifi
Ring app will not work on WiFi only on 5G
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Concession accounts ability to buy iphone 16 seried
What are the guidelines for Verizon concessions accounts being able to purchase the iPhone 16? When will they be allowed to buy a new iPhone 16?
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New customer number transfer, new phone in the mail, old phone not working
Hi. I ordered a new phone/plan through verizon. I am coming from xfinity mobile. I have not received the new verizon phone yet, but the transfer number process says complete as of 2 days ago. Yesterday, xfinity canceled my services so now I can only use my phone on WiFi. I can't make any outgoing calls, receive any…
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Linking accounts
So I’ve just recently become a member of Verizon again having an old contract that went to h***getting this new one was a surprise to me nevertheless, when I sign into my new account, it says to link services from an existing account holder. I don’t believe I have an account but it’s not letting me move past this link…
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Lost phone
My iPhone was not making or receiving calls and customer service couldn’t fix the problem after hours of trying and they decided to send me a new phone by UPS and send the old phone back. UPS lost the phone and they admitted that they damaged the package on the way getting to verizon and Verizon instead of charging UPS for…
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In The Calendar
Is it possible to put into use the ability to cancel an appointment and still have it show up in the Calendar for future reference?
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SIM Card Error
I am extremely frustrated. For the second month in a row, my SIM Card has randomly locked despite no changes in my account. Last month, I was able to resolve it by logging in on a desktop and looking up my PUK number. This month the PUK doesn't work, even though I'm typing it correctly. I've submitted it twice and failed,…
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Request of Blacklist Removal
Dear Verizon Community Forum Members, I hope this message finds you well. I am writing to you from Pakistan, reaching out in the hopes of finding assistance with a troubling issue I am facing regarding an iPhone 15 Pro Max I recently purchased. I saved diligently to buy this phone, believing it to be a box-packed,…
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Ongoing issue not resolved
I have placed 6 calls to customer service with two representatives saying they would call me back. They never called me back. I have been to the store twice and I have spent over 5 hours on the phone with customer service. The issue is still not resolved after two months. I need to speak to a supervisor or a regional…
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Used iPhone and the manufacturer warranty
So I purchased a used iPhone from Verizon 4 months ago and the battery has been draining crazy quick. Why did it come with a warranty of a year and now it’s out of warranty? I am so confused and would like to know if anyone can answer this question.
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Did1 error code
I am a new Verizon customer and can’t receive calls or texts. When someone calls my phone number they get a DID1 error message. How can I fix this
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iPhone Remains On Blacklist Despite Verizon Claiming to Have Removed Device
I'm trying to activate a phone I recently got from a friend; his ex tried to take his phone, so he marked it as stolen but once he got it back, he called Verizon to remove it from the stolen device blacklist and Verizon promptly did so before giving it to me. However, the device is still seen as blacklisted on every other…
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Sunday ticket complaint
I did a chat to inquire about the Sunday ticket promo when the agent told me I could upgrade 1 of my phone lines to unlimited plus and be qualified. I confirmed with the agent and did everything the agent said. A month later I chatted with an agent to find out when I would get my email for the Sunday ticket when they told…
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Asurion
My iPhone 14 is no longer working and submitted a claim and was told I could have a same day replacement because I need it for work. I gave them a back up number to call. was waiting and then received and email it was cancelled. They stated the tech called the broken phone number and left. Now I am told that I have to wait…