Fios Internet and High Speed
Slow upload unless connected directly to ONT
I upgraded to FIOS 1Gbit service a few weeks ago and have since been troubleshooting slow uploads. I get full saturation when my laptops are hardwired directly to the ONT (G-211M-C). As soon as I have one of the three routers I have on my hands (ASUS GT-AX11000, ASUS RT-BE96U, or NETGEAR RS700) inserted in between, uploads…
Mcafee Home Network Protection
So I enrolled in the Mcafee Home Network program and it was the worst mistake to make. The program manages your devices through the my verizon app which has the worst user interface for a billion dollar company. Its takes so long just to get to my account. Not only does the app itself function poorly. But Mcafee program is…
Updating Firmware on G1100
Hello, I have a CR1000A paired with a Fios extender, however we have a pool house that is still too far away for the Wifi signal to reach. To fix that I pulled out an old G1100 and set it up as a bridge via MoCA and it works great! However I noticed the firmware is pretty outdated on this router. Is there anyway to update…
Disney Apps are not working on Fios
I'm experiencing an issue with all Disney apps (Disney+, Hulu, and ESPN). When connected to my Wi-Fi, I am unable to log in or stream content on any of these apps. However, if I turn off my Wi-Fi, the apps work fine. I’ve already logged out and back in, and I’ve restarted my router, but the issue persists. It seems to be…
Super Rep Agent
Verizon Rep Manny, I was saved from having my internet suspended while away on vacation because of miscommunication of my address. This would have been disastrous because all of my security notifications would have gone down while away overseas. He caught the error and double checked my information before I left town. Very…
New Customer, Failed Installation
I am a new Verizon Fios customer, I got my service less than 48 hours ago on Saturday. I paid $99 for an installation fee. But now my internet has stopped working already. They said they need to send a technician over because they can't do anything about ONT remotely. I need my internet because I work from home, also study…
Re: Service Outage
Yes. 7 hrs FIOS Service completely down. Toms River NJ
Netgear extender as a simple bridge
Can I use a netgear extender as a bridge by connecting my Linux box via Ethernet to the extender, which itself is wirelessly connected to my Fios router???
Fios local network slower than internet
I have a Verizon CR100A, and I've been running into an issue with local network transfers. Specifically, when I try to copy data to my home server (an Intel NUC running linux connected via Ethernet) from my MacBook Pro (connected via WiFi), it's always very slow. For example, a file that's around 1GB might take over five…
Anyone else with Fios with slow download high upload?
So all day today I have been having slow download speeds(i pay for 300/300 ) been getting anywhere from 3-40Mbps but upload is around 159Mbps Since I have had the service it's always been over 280-300 on both download and upload. I have already restarted the router, checked cables, reseated, did the normal stuff you do.…
How to block WAN access but still allow LAN access?
I have a FiOS gateway CR1000A and am trying to prevent a wireless printer from accessing the internet. I still need to allow Wi-Fi LAN access to print ... any idea how to configure this in the router? Access Control states it blocks internet access, but I'm not sure if it will still allow LAN access?
Unable to upload proof of residency
I'm trying to move my service to a new address. I got an email from Verizon asking me to upload proof of residency in the app or the My Verizon page. The app and the page have no option to do so. I see approximately a million other posts talking about the lack of ability to upload. And then on some of them a Verizon…
Customer service
So I have been a customer for over ten years. Verizon used to provide a better product, this is simply not the case anymore. The three major companies are all relatively equivalent now. That being said every single time you need help from verizon customer service you will end the interaction frustrated and angry.…
WCB3000 & RTL8186-default?
I am using the WCB3000 as a MOCA adapter. I factory reset the extender, and disabled both Wi-Fi radios. However, I am getting a mysterious wifi network called "RTL8186-default broadcast from the extender. How can I prevent this?
Fios router maybe bad - How to force a new LAN-side IP
I'm having a problem with my Fios-G1100 router. It seems to be intermittently blocking internet traffic for devices. I've read that routers can sometimes get into a bad state and have to be factory reset. I'd like to avoid doing this if possible. I am in a state now where a given device is seeing this problem 100% of the…
Using G3100 Router with third-party modem
Hello, We currently have Verizon Fios with the G3100 router that we owned. We are moving to a new place that no longer supports where any Verizon option is no longer available. As a result, we are looking at other ISPs to provide internet for us. We realize that we would like to purchase our own modem that our new ISP will…
Fios Home Internet and Phone
During the past few weeks, our Fios internet in Worcester occasionally goes out and occasionally we can't make outgoing phone calls on our home phone . We have our phone service though Verizon as well. We do receive incoming phone calls though. We had two helpdesk tickets with no resolution. We have a elderly, handicap…
Philadelphia: Connection dying overnight every night for the past two weeks, starts working again between 9:30-11:30am
Been having problems in Philly, recently. Tomorrow will be the fifth tech visit in two weeks. Have FIOS Landline internet, no phone or TV. Overhead line goes to a junction box outside that splits off to a fiber optic cable, which goes through the wall to the ONT in the basement. About two weeks ago, we started getting…
Need a server whitelisted - Cant send email to verizon.net
Getting the following error from 2 different client email servers: 550 5.4.300 Message expired -> 451 4.4.397 Error communicating with target host. -> 421 4.2.1 Unable to connect -> SocketTimedout: Socket error code 10060' 1/16/2025 8:27:10 PM - Server at verizon.net (104.225.8.28) returned '451 4.4.397 Error communicating…
Intermittent Brief Outage loss of connection Clifton Park NY
For some reason I'm not allowed to reply back to other threads on this but I'm having intermittent connection issues in Clifton Park, NY. It looks like a lot of people in the area (Clifton Park, Latham, Loudonville) are having this issue (there is a big thread on reddit and multiple issues posted here). Has anyone had any…
Fios Internet Keeps Disconnecting
I am encountering a strange issue with my Fios internet. Starting yesterday I have noticed that my internet cuts out every few hours. Although it is down for a minute, it is very disruptive as it occurs while I am in meetings. I have tried things such as restarting the router and ONT with no success. Looking through the…
Intermittent Brief Outage loss of connection Latham NY
Hello. I opened a service ticket today regarding repeated brief outages in my home internet. After much discussion with the phone rep an appointment was scheduled for physical review. The tech that was sent did no physical inspection but instead advised of a known issue in the Latham connection hub that was the cause. He…
Third Party Router and Wifi Mesh Problems
Greetings I bought an Asus Wifi 7 Router and Mesh System (Asus Zen Wifi BE 14000) my problem is that Upload Speeds are very low with it, I have a 1Gb connection and the download speeds are as expected but upload is very slow at around 3-5 Mbps. I have turned off IPv6 and tried a lot of different things to no avail. Anyone…
Bad ONT placement
Can the ONT be moved from where the technician installed it? It was placed next to steps with the power cord zip tied in the air. It's a tripping hazard and not sure why the technician chose to place it there
Getting Fios for New Construction - Help
Hello, So we recently purchased a new townhome which was finished being built over a month ago, but our new address is not recognized by Verizon or any other internet company I've talked to. I have spoken to a numerous CS representatives on the phone who just say they need to 'build' our new address in their system & it…
Fios customer service
I switched to Fios 2 months ago and cannot begin to explain how awful the customer service has been. Not only have i had to replace my router once already, Had my internet go down last night, contacted tech support. They acknowledged a wire was cut and could be 24 hours (maybe less, maybe more) before it’s repaired. I…
Fios Internet Availability
I live in Wilmington, DE and Fios is shown to be available less than a mile from my house but not in my neighborhood which is across a massive Amazon warehouse. I have 5G internet and hate it. Is there any way to get Fios Internet?
Latest outdoor Fios ONTs with MoCA support
Hi all, I am still on Optimum. What are the latest Verizon outdoor Fios ONTs with MoCA support installed in New York state zip 10566? What version of MoCA are used on those ONTs if any? Thanks.
Need help with lease verification
I am at a loss right now. My new complex has a bulk account with Verizon Fios. I've sent my lease where I was told. The apartment manager has even called customer service. I keep being told they can't give me service because it's not yet shut off. It's never going to shut off! It's a bulk account! Every time they're…
Fail light on ONT
Our devices are "connecting" to our home wifi, but there is no interenet for about 3 days now. We tried going through the online troubleshooting multiple times with no resolution. We rebooted the ONT and at first the lights next to VID and FAIL were on and red. We rebooted again and now only the red light next to FAIL is…