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Don’t know my billing zip so I can log in to the Verizon app
I need to know how to find my billing zip so I can log into the Verizon app
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Call Filter App Unable to activate
I just downloaded the Verizon Call Filter App to my iPhone 14 with latest iOS. when i try to "enable Call Blocking and Identification" on my Settings, there is no way to enable it. how do i do this?
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"My information does not match their records"
This is really upsetting me, I'm trying to get back in my account because I forgot my password, so then I put my exact number then my exact zip code and it still says I'm not in their records, I just bought a pre paid plan on Christmas so I should be in their books yet for some stupid reason I'm not. Is there anyone that…
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Text online login going to My Account
I have a link to the Text Online login page. When I log in this morning it sends me to "My Verizon Dashboard" instead. When I then select under Account -> More -> Text Online I get sent back to the login page and the whole circle starts again. Log in -> Dashboard... Any idea what is going on?
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Customer Service
So long story short, I want to know if other people are experiencing what I am experiencing. I will admit Verizon Wireless does try to rectify after the fact. But I am peeved that I was largely ignored. I spoke to them back in November for a ticket to get it escalated and spent 3 hours for whatever reason because it took…
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How to fix "Internal Server Error" on Mac OS X Sonoma(14.0)
Hi all...I've seen other posts regarding "Internal Server Error" on Mac OS X. I'm on Sonoma (14.0) on an M2 Macbook Pro. I installed and when I try to type in the security code during setup I get "Internal Server Error". I have already tried the suggestion to un-check "Contacts" access in settings. Message+ is unusable for…
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Private Folder Issue
I cannot access my private folder on the cloud. Ive reset and typed in the PIN i created multiple times and it always brings me back to the "get started" button. How do i actually access the private folder. I have videos and photos in there that i just cant access now anymore. How do i fix this
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SmartFamily app is not working
My son's iPhone 14 as the SmartFamily Companion app installed. For a year now we've successfully used the Schedules feature to have his phone service turn off at 9:30pm (We also use the Xfinity app to shut off his access to our Xfinity WiFi at the same time). For this past week, the app has not been working. He talks on…
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My Verizon Password Reset
Hello, I am trying to log into my MyVerizon account and whenever I log it it tells me that my account is locked and I need to reset my password, but then when I try to do that it gives me an error and I can’t reset the password. I have tried on a browser and the app, and I need to log in for a time sensitive issue. I am…
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Verizon Serrvice
I have been a customer of Verizon for over 20 yrs. I called 1 week ago to.see what loyalty perks I might get for being with them for so many years. The run around was off the chart. After 1 1/2 hrs on the phone I was told "Sorry but for some reason you don't qualify for anything". I asked why and she couldn't tell me. I…
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send and receive text messages in Verizon's website
This is posted at the website The ability to send and receive text messages in Verizon's website will be discontinued on 12/11/23. You can continue to use the Android and iOS versions on mobile devices or the Mac desktop version. what are folks suppose to do? I am not allowed to have my phone in the building and we use the…
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Mcafee Notification tab
how do I remove the mcafee notification tab about verizon protect line level?
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Someone steal my phone
Good evening someone steal my Id and also stole my phone how can I get another one and can u cut that phone off please
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How to update email with Asurion
I updated my email with Verizon a month ago. Email from Asurion are still going to old address. I tried chat with both but the bots could not understand no matter how simply I stated.
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Can’t add phone to smart family
I have been trying in successfully for months to add my sons phone to smart family. I have made so many phone calls and no one can help. They keep taking me through the same steps and then tell me tech must fix it. I had the same problem with adding my husband as the other parent. My sons phone number doesn’t show up as an…
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Phone screen is broken and can't login
I can't login to activate my backup phone because my current phone has a broken screen and the notification to login gets sent to the broken phone.
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FREE TRIAL DOESNT WORK
The free trial is an absolute waste of time and does not work. From My experience and multiple others who have gotten the error message of death where it tells you to restart the application because of an error then when you get to the end it tell you that you have already used your free trial! None of the representatives…
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sending email to text delayed by an hour or more
When sending an email to either a vtext.com or vzwpix.com address, the delivery gets delayed by an hour or more. Sometimes I've seen it get delayed for over 24 hours. I have tried sending emails from my work account, a gmail.com account, and an outlook.com account, all with the same problem. I have also tried sending to…
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Smart Family Blocked Websites Bypassed By Incognito
My child has access to blocked websites using incognito mode. Is there a way for Verizon to stop this?
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Latest update issues
How do I view documents that I download? Since the most recent update, the doc will download, but I can't open anything. Help please!
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Apple one perks
I was wondering what happened to the AppleOne on us perk. I had it since 2/2023 when I started the plan but today it’s asking for money. Now only Apple Music is included in my plan? When it change?
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ACP Discount
I was approved for ACP 9/3/2023 Where is my discount on mobile service? Thanks
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Keypad strokes not recognized by vmail
When trying to access my vmail from a phone other than mine, the keystokes are not recognized by vmail. I can hear the tones but the voicemail does not react. Therefore I cannot access my vmail if my phone is not with me. I have replicated the issue with my wife’s phone / vmail and have the same behavior. All of the…
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Is there anyone who understands Broadcast texting on Message+?
I have talked several times with Verizon Wireless CSR and they know little about Message+. They read from the same information online I have already read. Maybe someone out there understands it. I manage a particular community group that meets four times a week. There are approximately 60 members. Depending on weather,…
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$200 switcher rebate
If I can't get a resolution (as I see others have struggled) to get my two $200 rebates I will be returning my phones and canceling my service and going back to ATT. This is absurd.
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MAGENTO PRODUCTION
WHAT is verizon sop magento production no one seems to know .i tried sending pic of it to support and it wont let you send support says they have no idea what it is but yet it popped up on my account .So anyone know where it came from or what it is i would like to know .verizon support says they have no idea what it is .
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Messages + and GIFs
I'm no longer able to search for a GIF within the Messager + app. I saw another question on this but can't find it and the rep kept saying that search in sent texts was no longer availble which is NOT the problem. Why would this be eliminated? For what it's worth we have Samsung phones.
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Unable to activate Disney Plus
Unable to activate Disney Plus, see screenshot. Verizon support via Messenger is unable to resolve this issue. Disney Plus support redirects back to Verizon. Lease activate this offer for myself!
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Data usage over 2 gb's
What will it cost if I go over the 2 gb plan limit?
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Apple One
I added Apple One to my line but I still can’t activate it. I spoke to someone who said there was an issue and it would be resolved the next day. Nothing has changed. Does anyone else have this issue?