Mobile Deals
2025 promo get 24 ultra phone and get a free 75 in tv
* It's been almost 3 months I have been waiting for this TV. Started off getting my voucher and couldn't get on it, next day I called Samsung and they had no idea what I was calling about or how to help. When I was finally able to talk to someone they told me to try again the next day and I did. I got on but they told me…
$300 Verizon gift card
Last Dec, my family switched 2 lines to Verizon’s Unlimited Welcome plan and also started a new line under the Unlimited Ultimate plan. The latter was eligible for a $300 Verizon gift card rebate. We bought the plans/phones through a customer representative over the phone, and had the phones activated by a store…
Rebate
Verizon Team; Transferred 3 lines from ATT to Verizon on Dec 24 . I ordered the new plan/devices entirely from Verizon Website. For the two of the lines, email I received from Verizon says my rebate request is invalid. I called rebate center multiple times and I received different responses and suggestion. Please reach out…
Never received Sign up Bonus Gift Cards
I was suppose to receive gift card for each line as new sign up bonus. It's been 4 months now and I have not received anything yet. Tracker shows pending validation
Samsung free tv offer
I added the Samsung Flip 6 that came with a promo offer of a 75 inch samsung TV. I added it to my cart. I got confirmation that I was getting it and then they offered me a two hundred dollar rebate gift card so I accepted it. It's been several days.I'm contacting employees about the t.V.They're telling me to give it it 5-7…
never received my $300 gift card
It's been more than 6 months and I haven't received my 300 gift card that they promised me. I have to go to this forum to see if there are more people with this issue and how they resolved it.
$200 Rebate for adding a new line December 2024 and a new iPhone on the new unlimited plan!
we added a new line and purchased a new iPhone 16 pro max in December 2024 over chat online with a Verizon employee. After over 2 hours the Verizon agent completed the new line and purchase and I was told I would get my $200 rebate as well and how to submit the rebate. We went online entered the rebate submission January…
200 gift card
Hello, I have been dealing with this for months now and just want to get the 200.00 gift card that was promised to me in your offer for adding a new line and getting a new phone. I have submitted 2 times each time being assured that it would get processed and nothing has happened. Are you just waiting for people to forget?…
Senior discount
Senior discount in Florida only? Why just there? Time to make that available everywhere, don’t you think? Other carriers offer it nationwide. Why doesn’t Verizon? You know, current Seniors are baby boomers. Lots of us out here. Big numbers. It would be a shame if we all decided to change carriers to get a discount that…
300cartoffer24 Denied
Switched to Verizon back in Nov due to the deals on iphones and the $300 promo. Never got a an email on how to submit for rebate. Reached out and Verizon showed me how. Submitted in Dec and waited. Always said pending. Reached out a couple times, they said it would get taken care of. Last instance reached out a week agod…
65" Amazon tv promo not being honored
In late April I signed up for service under the free 65in Amazon tv. I was very clear with the rep and they even sent an itemized list back. Now after the 30 days I never recieved and email, and after contacting customer service they tell me someone applied the promo wrong or applied the wrong promo. Every rep I spoke to…
Where is my $300 gift card for new account users
I signed up just a day after Christmas for this promotion thinking I would have a part of my bill covered and since then have yet to see one gift card of the two I am owed!? Please make sure that I receive my gift card before now my 2nd bill is due in the next 8 days. I’m extremely disappointed in my switch from my…
$200 Verizon Gift Card Denied
I added a new line on Feb 18th 2025 and received the phone on Feb 19th. I submitted the rebate for $200 the same day, but afterwards I decided to change to a new phone number for that line. Today, I received an email saying that the line associated with the old number that was used for the rebate is disconnected so I'm…
Chat agent
I’m writing to address a concerning experience I had with a chat support agent a few days ago. The agent worked with me on upgrading my phone and purchasing a watch, offering a $200 gift card and waived activation fees if I made the purchase that day. When I mentioned I wanted to think it over and reach out the next day,…
Has anyone actually received the $200 rebate??
Transferred 4 new lines over to Verizon in December 2024 and was promised a $200 rebate per line for a total of $800 under CART2024 promotion. Received 4 separate tracking numbers, and the site shows they should be validated on or around 2/4/25. It is not 3/3/25, and status still shows "pending validation." Has anyone…
Free samsung tv promo
Extremely annoyed, switched to the s24 ultra on December 5th because Verizon was running a promo for a free TV here we almost 2 weeks past the thirty days and nothing. Good way to lose customers
3-hour Text Messaging and Still No Resolution to Samsung Free TV Promo
I cannot even express my extreme disappointment in VZ. I chose to upgrade my phone in December and selected the Samsung Free TV over the phone trade-in. I have met all the conditions to qualify for the promo and now no one knows the status. I spent 3 hours texting customer service last night and STLL no resolution.…
200$ rebater
Hello, I have switched 5lines from other carrier to Verizon. While I was making the order I was told that each of the line is eligible to get 200$ debate at least that was my understanding. I got a link and coupon code from sales person. I applied for rebate after a day or two from my line activation. After I applied, I…
$200 rebate
I order my phones and switched from t mobile on 12/24 with the promo CARTOFFER2024. My receipt shows each phone line can receive the card. Now a rep is telling me it’s only one per order. Which is correct bc that’s not what I was informed
$300 rebate near impossible to redeem
I applied for my rebates back on December 4th. Since then I've chatted, messaged, called, etc and always reassured that I would be getting the rebates. The reps kept saying, 1 more week, 2 more weeks, etc. Tomorrow was supposed to be the day I received them but I just got a notification they are "invalid". All the…
Promotions related issue
I did two separate promotions on Black Friday 2024. One was changing my cellular plan from TMobile to Verizon, and the other was getting the 5G Home Plus Internet and leaving Cox Communications. I was supposed to get two $200 switcher rebate gift cards, a $50 Amazon Gift Card, an XBox One Game System and an XBox One Gaming…
Gift card for switching carriers
I switched carriers to Verizon from TMobile on 11/25/24 with the understanding that I would get a $300 for signing up. Nothing was ever communicated following this. I called 2 days later and after they switched my number over, I was told I’d receive something in 3 business days. Nothing. I called and chatted multiple times…
Port Over Rebate
I was told I would receive a $600 Rebate after switching 3 lines over to Verizon and buying 3 brand new phones. I haven't received it in over a year since June 2023. Every time I call I get told to wait a few months for it to go through. Today I called and got told I didn't use it so I lost it ! I NEVER GOT IT how was I…
Samsung 75 tv
Seems to me you guys r lying to ppl about the 75 inch Samsung tv I would advise you to fix this
$200 Rebate for Porting Line Over
Hi @vzw_customer_support , I recently purchased a new device with a new line on the unlimited ultimate plan. When checking out I was told that if I were to port my number (which was on T-Mobile at the time) I would receive $200. However, I do not see any notification, message or email telling me how to redeem this and if I…
promo tv offer samsung
So I got the new Samsung s24 ultra last month, knowing that you could get a free tv of your choice!!! My time came this weekend to redeem this offer after getting the email. when I went to Verizon app to redeem WHAT the link somehow doesn't work with the code under it reading ##RD##. Fought with verizon all weekend about…
Free samsung tv promo
I have met all the requires but had not been contacted or able to find any tile to redeem the offered tv. I have been a loyal customer for over 14 years , having bought an expensive s24 ultra plus the bump up in service plan and monthly costs and waited 30 days, but if I get screwed on this I will be terminating service…
Samsung TV PROMO NOT WORKING
Has anyone ran into the isusse where the reps keep making the samsung device free and not putting it with the samsung tv promo? I have been dealing with this?
Samsung TV 75 inches
I upgrade a line with a new phone (which I didn't need it) in dic 6 in order to get the TV and since then I called 5 times to find out about the email to redeem the TV and the 5 representatives said I just need to wait for it. The last time I called i asked for a supervisor and he told me that the phone need to be…
Free Samsung TV
I have purchased the eligible phone and upgraded my phone line to qualify for Free Samsung TV. I have called numerous times Verizon Customer Service which is routed to India. Every time I am given wrong, false, and misleading information. Many Verizon supervisors do not even know about the offer or how to help me to claim…