Mobile Devices (Archive)
How do I make phone calls from my tablet?
How do you make phone calls from your tablets
Can Home Connect be used with newest Network Extender 2?
I have to get a Network Extender, so will get the newest Samsung SLS-BU10B. While I'm at it, can I use the T2000 Wireless Home Connect, with the Network Extender providing the 4G connection? Seems like it *should* be able to, but who knows what limitations are baked into these products... Thanks - found old answers for the…
Ellipses jetpack keeps disconnecting
Ok I have an Ellipsis Jetpack and had it for awhile now and never had a problem with it disconnecting my wifi on my computer till I took the unlimited data package and ever since then I noticed it disconnects me from the internet and just happens when I try to watch a movie or video or download files. I have tried…
Erratic GPS being reported to devices connected to the 4G LTE Extender
Anyone else experiencing erratic GPS? The Network Extender seems to report to all devices connected to it incorrect GPS location. (even though it never changes in the admin panel) This has been happening for the past few weeks and is getting a bit old, as it messes with HomeKit automations. Not sure if it was a firmware…
4G Samsung Extender on GPS Connection
My 4G Extender has been working fine for over a year. In the last few days, the blue light is continuously blinking, and I have Searching for GPS please wait. However it never finds the GPS. I have powered down the device and the Comcast modem too, same result. Any additional suggestions?
Why is my jetpack using so much data?
I am a long time Verizon customer....but only got a jetpack a few years ago for my wifi. There is just me using the data (at least I think?). I do NOT stream music, videos, nor do I watch many youtube videos...and I have had several instances where my jetpack says I've used more than 6 GB. I surf the web, email friends,…
Verizon 4G Network Extender 2 restricted access list.
How can I restrict access (users) to the 4G Network Extender 2? With the 3G device it was possible to create a "user prioritized" access list within My Verizon devices. Thanks.
Blocking Unwanted Text Messages
How do I block unwanted text messages on my Verizon Ellipsis? I am getting unwanted texts asking for presidential campaign donations on my Ellipsis. I want to block texts on my Ellipsis only and on my other phones on the same account.
VZ Jetpack 6620L
We have had our VZ Jetpack 6620L since 2016 and it has, within the last 30 days, started resetting while we are online. Sometimes that's all it does, is go from connected to resetting. Is this a known issue? Or has our device gone senile?
Jetpack MiFi 6620L shuts down randomly
Jetpack 6620L shuts down randomly which shuts down security cameras in remote location
Poor Signal
I live in a rural area where Verizon is the only ones that provide internet and the coverage map claims to have good service at my house. Well I have my phone and a jet pack thru them and device really terrible. Most the time I have 1X. I wanted a signal booster they don't offer one for a loaner during the duration of your…
Samsung S9+ and Network Extender Issues
I have a new Samsung S9+ and a verizon 4G LTE network extender that won't talk to each other. The extender is operating and says "in service" on the screen. On the phone, I've turned off advanced calling and have been within 15 feet of the extender for over 2 hours. When I dial *48 I get the "call cannot be completed"…
Jetpack Turning off and on
Would love for some help! I added a jetpack with unlimited data for my parents to use at their house. They use Verizon on their phones without a problem to stream Netflix, etc. When using the Jetpack, it continually stops and restarts. I initially thought it was a problem with the Jetpack, but I brought it to my house and…
How do I disconnect my phone from network extender?
My mother and I have been having issues with our phones not sending texts and dropped phone calls due to both basic phones being connected to a neighbor's network extender. I would talk to the neighbor except for the fact that, after researching this, turning it to private does nothing. It is a managed mode, not a…
Signal dropping with change in connected IP
I use my Verizon jetpack to connect to a VPN to use a VOIP phone. Recently my jetpack has been dropping connection once or twice a day and when it does, it changes the IP address it is receiving from. This just started daily a couple weeks ago. I assume it is connecting to another tower.
How do I change my mifi 6620L hotspot wifi name. Im talking about my wifi hotspot name?
LTE Network Extender 2 and band 66
I had just purchased the iPhone XS and unlike my iPhone 7, the XS can pick up Band 66, Now I had my Network extender switched from band 13 to 4 because that's what my area had. Now the XS can pick up Band 66 and the phone prefers that that. I requested the Network extender be switched to band 66. After 2 weeks of calling…
7730L password not working
We frequently lose the connection to our mifi and when trying to reconnect it will say our password is incorrect. If another device is attached it will share the password, but it still says it is incorrect. Typing it in doesn’t work. I have to restart the mifi and then it will work for a while. Is there some fix for this?…
S7 Not Connecting to Network Extender
I've read through several troubleshooting posts. I've reset and tried everything. I have 4 bars, and one device showing on the extender. I try to call #48, and when the call connects I drop to 2 bars and I get a notice that I'm not connected. My calls have been dropping all day. I've had the network extender just about 18…
Person. What is a phone number I can actually get someone on the phone. Been talking to machines since 11pm. I'm beyond mad
Just wanna talk to someone been waiting since 11pmj
4G Network Extender is NOT compatible with iPhone 7 - PLEASE HELP
I am trying to trouble shoot a verizon issue with the 4G LTE Network Extender. I have finally made it to advanced technical support and they are telling me the 4G LTE Network Extender is not compatible with HD Calling. This resource says otherwise https://www.verizonwireless.com/support/knowledge-base-204106/ Along with…
My Ellipsis Jet Pack
why won’t my Jet Pack stay connected to the internet, keeps dropping the connection. Verizon certainly must have something better for the Internet connection.
Why is my Extender Sys Light Green?
I've had a Samsung range extender with you guys since signing up many years ago, and it's worked well. This morning, the sys light is green. I've tried restarting it and it stays green. Normally it's blue. What can I do to fix this?
cell signal is low
I live in northern Arizona. For over 10 months I have had a decent cell signal with my iPhone and my Elipsis Jetpack. For about a week now the signal has dropped to very low speeds, download is about 5 Mbps and upload is zero. I tried calling Verizon 611, waited for about an hour to get connected to technical service and…
Very poor service at home
Is there anything that I can do with my device itself or anything Verizon can do to .make my signal at home better? Anything at all that will help will do!! My device is the Galaxy A20.
Network Extender no longer providing signal after 4 years
My husabnd and I bought a Samsung extender about 4.5 years ago for our home. We have "No Signal" without it. With it, we have full signal and clear service. Just recently, the signal has stayed the same but the service is awful and can't hold a conversation. We live in Rural Western NC, cleared land around us and it has…
Network Extender Problem?
I live in a rural area where I get 1-1.5 bars outside (at best of times) and nothing inside unless connected to my Extender. I have a Verizon Network Extender (Samsung SCS-26UC4) that worked fine until I switched to HughesNet for internet services. I recognize that satellite service is not optimal, but the speeds up/down…
PoE Injector for 4G LET Network Extender 2 for Enterprise
Hello, I need a recommendation on a specific PoE injector that will work with the Verizon (Samsung) 4G LTE Network Extender 2 for Enterprise. I recently purchased a TRENDnet Gigabit Ultra PoE Injector (TPE-117GI) that can power up to 60W. The Network Extender gives me an unstable power error.
Verizon Jetpack
I really need help, I'm trying to sign into the Admin Web Interface on my computer, but I need a password, the only issue is, I dropped the jetpack a while back and the screen is cracked and black on the left side. The cracked screen isnt much of an issue, I can still turn on my computer and connect to the jetpack's wifi,…
Slow data
I been with verizon for 3 years now and not one time late on my payment. 120.00 every month. For a one week now Im been gettin slow data, and high ping. My data was 28 ping around 9mb download 16 mb upload. Not much but worked for me. Now is 67 to 75 ping .95 to .70 kbb. I cant do nothing. Please fix this issue or im going…