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How do I disconnect my phone from network extender?
My mother and I have been having issues with our phones not sending texts and dropped phone calls due to both basic phones being connected to a neighbor's network extender. I would talk to the neighbor except for the fact that, after researching this, turning it to private does nothing. It is a managed mode, not a…
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Signal dropping with change in connected IP
I use my Verizon jetpack to connect to a VPN to use a VOIP phone. Recently my jetpack has been dropping connection once or twice a day and when it does, it changes the IP address it is receiving from. This just started daily a couple weeks ago. I assume it is connecting to another tower.
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How do I change my mifi 6620L hotspot wifi name. Im talking about my wifi hotspot name?
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LTE Network Extender 2 and band 66
I had just purchased the iPhone XS and unlike my iPhone 7, the XS can pick up Band 66, Now I had my Network extender switched from band 13 to 4 because that's what my area had. Now the XS can pick up Band 66 and the phone prefers that that. I requested the Network extender be switched to band 66. After 2 weeks of calling…
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7730L password not working
We frequently lose the connection to our mifi and when trying to reconnect it will say our password is incorrect. If another device is attached it will share the password, but it still says it is incorrect. Typing it in doesn’t work. I have to restart the mifi and then it will work for a while. Is there some fix for this?…
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S7 Not Connecting to Network Extender
I've read through several troubleshooting posts. I've reset and tried everything. I have 4 bars, and one device showing on the extender. I try to call #48, and when the call connects I drop to 2 bars and I get a notice that I'm not connected. My calls have been dropping all day. I've had the network extender just about 18…
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Person. What is a phone number I can actually get someone on the phone. Been talking to machines since 11pm. I'm beyond mad
Just wanna talk to someone been waiting since 11pmj
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4G Network Extender is NOT compatible with iPhone 7 - PLEASE HELP
I am trying to trouble shoot a verizon issue with the 4G LTE Network Extender. I have finally made it to advanced technical support and they are telling me the 4G LTE Network Extender is not compatible with HD Calling. This resource says otherwise https://www.verizonwireless.com/support/knowledge-base-204106/ Along with…
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My Ellipsis Jet Pack
why won’t my Jet Pack stay connected to the internet, keeps dropping the connection. Verizon certainly must have something better for the Internet connection.
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Why is my Extender Sys Light Green?
I've had a Samsung range extender with you guys since signing up many years ago, and it's worked well. This morning, the sys light is green. I've tried restarting it and it stays green. Normally it's blue. What can I do to fix this?
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cell signal is low
I live in northern Arizona. For over 10 months I have had a decent cell signal with my iPhone and my Elipsis Jetpack. For about a week now the signal has dropped to very low speeds, download is about 5 Mbps and upload is zero. I tried calling Verizon 611, waited for about an hour to get connected to technical service and…
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Very poor service at home
Is there anything that I can do with my device itself or anything Verizon can do to .make my signal at home better? Anything at all that will help will do!! My device is the Galaxy A20.
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Network Extender no longer providing signal after 4 years
My husabnd and I bought a Samsung extender about 4.5 years ago for our home. We have "No Signal" without it. With it, we have full signal and clear service. Just recently, the signal has stayed the same but the service is awful and can't hold a conversation. We live in Rural Western NC, cleared land around us and it has…
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Network Extender Problem?
I live in a rural area where I get 1-1.5 bars outside (at best of times) and nothing inside unless connected to my Extender. I have a Verizon Network Extender (Samsung SCS-26UC4) that worked fine until I switched to HughesNet for internet services. I recognize that satellite service is not optimal, but the speeds up/down…
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PoE Injector for 4G LET Network Extender 2 for Enterprise
Hello, I need a recommendation on a specific PoE injector that will work with the Verizon (Samsung) 4G LTE Network Extender 2 for Enterprise. I recently purchased a TRENDnet Gigabit Ultra PoE Injector (TPE-117GI) that can power up to 60W. The Network Extender gives me an unstable power error.
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Verizon Jetpack
I really need help, I'm trying to sign into the Admin Web Interface on my computer, but I need a password, the only issue is, I dropped the jetpack a while back and the screen is cracked and black on the left side. The cracked screen isnt much of an issue, I can still turn on my computer and connect to the jetpack's wifi,…
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Slow data
I been with verizon for 3 years now and not one time late on my payment. 120.00 every month. For a one week now Im been gettin slow data, and high ping. My data was 28 ping around 9mb download 16 mb upload. Not much but worked for me. Now is 67 to 75 ping .95 to .70 kbb. I cant do nothing. Please fix this issue or im going…
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Is there a way to remotely run diagnostics on a Jetpack device?
I am using a Jetpack at a remote location for security cameras and the cameras are no longer connected. Is there a way to check the Jetpack diagnostics or logs remotely? Log into it somehow and check the status and understand why the cameras went offline?
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Can I leave my jet pack plugged in all the time
we are gone a lot and i am worried about the jet pack battery going dead. It's critical to have it on all the time as our solar system is monitored thru wifi. will it hurt the jet pack to leave it plugged in all the time ??
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Ellipsis 7 Won't Update
I have a Ellipsis 7, QMV7A running MV7A_31D25_422A I have downloaded/updated the help app, did a factory reset, have an active verizon sim in it. Whenever I check for a new software version it says the tablet is up to date, however this is not true by the version listed on your site the tablet is very out of date. The…
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Ellipsis 8 Tablet won't connect to wifi
My Ellipsis 8 Tablet will connect to wifi at home and other places, I can also use my phone and my spouses other Ellipsis 8 Tablet at work and it connects fine. However this my tablet will not "connect" at work it says "saved" and shows a ? on the Wifi. What is wrong with my Tablet.
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Network Extender Stuck In Startup State 11b
For about 2 months I had purchased and successfully used a 4G LTE Network Extender. Then, about a week ago, it lost connection with the network and had to restart, and now it cannot get past startup state 11b. I’ve called Verizon’s 611 number and they just send us an email telling us it isn’t their problem, it’s our ISP,…
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Can I get a signal booster to improve my service?
My cell service has been poor and is getting worse on all my devices. I have run FCC Speed tests and download speed averages 250.00 Kbps and Upload speeds 0f 139.00Kbps. Can Verizon provide my with a signal booster to remedy this situation?
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Samsung LTE Network Extender and Hotspot
I have the Samsung LTE Extender and a MiFi 8800L hotspot. Why does it connect to the network extender? It even says Network Extender. I understand that it is broadcasting an LTE signal however this is for HD voice on phones not for hotspot use. I guess the only solution would be for Verizon to provide the capability to…
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IPv6 address with Verizon Femtocell?
I have IPv6 set up on my home network yet the 4G LTE router seems unable to obtain an address. Does it require DHCP6?
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Router on Unlimited Plan
We're looking to move from a data plan to an unlimited plan... we have 4 cell phones and 1 router. The router is only used at a remote cabin to monitor a thermostat and needs virtually zero data. We currently pay $10/month and it appears if we go to unlimited we have to switch that over too... which appears to now be…
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network extender 1X and FIOS quantom and 4g
I have an old network extender that i think was 1X. My new galaxy s10 shows the network extender icon but when i dial #48 it says i am not under 4G lte network extender coverage. Since i have the network extender icon does that mean i have my old 1X coverage? which is fine since i use the wifi for any data connection.
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USB 730L not recognized with Catalina (Mac OS 10.15.2)
The USB730L is a usb stick with 4G data. It worked fine until I got a new macbook with Catalina. Now the device connects fine according to the lights, and shows up in System Report as a "MIFI USB73L" aka Novatel Wireless Product ID #9030, but it doesn't show up as a network device. Further I can't install the Verizon…
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MIFI8800
Currently using the MIFI8800L which I absolutely love. My plan is 30GB w/rollover. I want to know if the MIFI8800L qualifies for the "CONNECTED HOME SINGLE DEVICE " 40GB data plan. I find myself pushing my 30 GB limit and getting slowed down in safety mode.
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Substantially slow MiFi speeds
We upgraded to the Unlimited Plan in March, and also purchased a jetpack for MiFi at home. We live in a very rural area and this is our only source of internet. We had no issues in March or April, but then last month got the text/email notices that we've reached the 10G mark and would experience slower speeds. We well…