Mobile Devices (Archive)
4G LTE Network Extender for Enterprise will not pull a DHCP IP
I have everything connected as the installation instructions say, but when I plug the Ethernet cable into the BH port on the NE and then into my switch, I get no link, therefore it does not pull an IP. However, when I unplug the NE side BH port and plug it into the LMT port on the NE, the switch links up immediately but it…
JETPACK 4G password change
How do I change the password for my jetpack?
Modifying the channel width of FiOS Quantum G-1100 router
As usual Verizon publishes end user guides written by techies for techies... not the non-technical end-user. I would like to know how I can modify the channel width - 20Mhz, 40Mhz; 40Mhz, 80Mhz, etc. - of my FiOS Quantum Gateway G-1100 router in order to select the best channel for wifi in my house (neighbors have strong…
How do I move items to micro card
How do I move items to micro card
When will andriod version 4.4.2 update to at least 4.4.4 or to Lollipop?
Video won't play with version KitKat 4.4.2.
New VS Old
What is the difference between the original version of the network extender compared to the 4G?
My ellipsis 8 won't charge, blank screen any help?
Pulled out my tablet to let our friends young son play and it won't charge and all I get is a blank screen. Tried 3 different chargers and different cables. Any help would be appreciated.
Wi-Fi connectivity problem
My ellipsis 8 will show that it is connected to the internet. Strong signal etc . Try going to a web page it saysthattheteis a connectivity issue. What is going on! I want a different brand or take this one back and release me from the agreement. This used almost 10 gig last month I never use that much because I could not…
U620L 3g DHCP lease time
I have been using this device in my router for a long time. Works fine. This week I am in a 3g only area. Would not connect in router. I could see on "About" -> Diagnostics that there was available 3g, but when I clicked connect, the circles when round and round forever. The router support folks asked me to log my attempts…
Early termination fee for Jet pack
I have used Verizon’s Mifi for years and my internet service has slowed horribly. I went to the store and asked about this and was told I needed to upgrade my jetpack. I did this is January and have noticed no difference in my service! Now it says since I upgraded my equipment that my contract has been extended another 2…
Jetpack
Do you have to have your phone nearby to use your jetpack?
Data usage for streaming TV
With a Verizon Jetpack for streaming TV, how much data should I expect to use each month to stream about four hours a day?
Ellipsis 8 HD Software Update Now Available
Software Version SUN1_20A10 for the Ellipsis 8 HD will bring the following benefits: * Android Nougat 7.0 system update Enhancements include: Multi-window mode: Use two apps at the same time. Drag the divider to resize the app windows, or to maximize either of the active apps. Quicker multitasking: You can now double-tap…
Ellipsis 8 memory
I currently have an Ellipsis 8 tablet (paying $10.00/ month for that privilege) and it says I am running out of memory (showing 555MB) even though when you add up how much is being used I should have at least 4-5 GB. Why can I not get all my memory back.
What the differences between the 3 network technologys?
What are the differences between the 3 network technology settings?
Why does tablet seem to have storage less over time
I have very few apps but something is draining memory
Jet pack MiFi 6620L
Can I connect my tv to my jet pack?
Ellipsis 8 Restarts When Updating Google Slides
This is a topic that has been raised on the Google forums: Google Groups However, Google have punted the issue as "works on other devices so must be device specific". In summary: Ellipsis 8 (aka QTAQZ3) Android version 5.1.1 Google Play wants to update Google Slides to 1.18.132.08.30 version and after a few minutes into…
Verizon Ellipsis 10 OS system update
I need to update the OS system on my Verizon Ellipsis 10 and it will not update in the security and update button. It just keeps searching and searching with no results. I found there is an update but cannot do it thru that tab. What can I do to update it so that I can load 2 of the games that need it updated. if I can get…
I'm deleting cached data from storage, but it's not going away to make more room. Please advise.
Only 4% left and apps can't update.
Does MiFi 7730 allow tethering to an IphoneX
I just brought 7730 jetpack. I would like to tether it to my i Iphone X. Is this possible if so how. Thanks for any help
Cannot access or save to SD card
My memory is low on my tablet, but I cannot access or save files to the SD card. I have taken it into Verizon's and they also were unable to figure it out. I bought this tablet because I could expand the memory, but have not even been able to access it! Why have a card slot if it doesn't work?
Ellipsis jetpack repeatedly turns off before it completely turns on
Device turns on briefly then goes immediately to Goodbye screen.
What’s the Easiest way to add data to my hotspot device
What’s the Easiest way to add data to my prepaid hotspot device
No SOUND on Ellipsis 7?
Need help with no SOUND on Verizon Ellipsis 7 and yes turned on and off several times over several days! Also contacted Tech Coach through Tech Coach App and in chat text told me to then do a hard reset by clicking the on/off bar and volume bar at the same time. Yet when I did this, the tab went through lines of several…
pay for connection to guest lines on a jet pack
Is there a way to setup the guest lines where you can charge for their use?
I get a busy signal many times I make a call
In the past few weeks it takes multiple efforts for a call to go through. I have all blue lights on the extender, I hear the beeps on my phone stating I am connected to the extender, but the call won't go through. I either get a busy signal or a message stating that the call can't be completed. It often takes 2-6 tries to…
When is verizon going to provide the latest firmware update to this hotspot?
I see lots of posts about updates failing. And always the same guidance; reset to factory defaults. That doesn't work. There are a lot of people stuck at the 02.08.29.00 version of the firmware. Verizon lists the latest version as 02.08.59.00 and details a lot of new features and improved performance on Verizon's own web…
How can I tell which device is using the most data?
How can I tell which device connected to my Jetpack is using the most data?
Various Issues with Verizon Ellipsis Tab 7
In the many issues with ouroEllipsis Tab 7 NO sound is the first and was told by Tech Coach to reset by holding down both sound and on/off buttons... Which resulted in days of not being able to open the tab and then only a blank screen with strange caricatures. Now upon finally having screen back there is still No sound…