Mobile Network (Archive)
No Coverage 96161
Why does your map indicate that there is coverage in this area but when you get there the coverage is so bad calls can't be made? ZIP 96161
5G
I live west of Seattle and do not have access to 5G or even 4G. Is this due to the winter storm on Thursday or is the service just down
Not impressed! Internet service
My tv would randomly loss connection when watching tv and say I need to reset or say check your internet connection. Then my auto pay was set up and still charged me the rate without the discount. Talked to an agent about it and stated the same things that my auto pay is active and it’s linked to my checking and already…
Was sent another old 5g router
I was having problems with my old 5g router dropping connections constantly throughout the day and Verizon ensured they would be sending me a new one. The router I had was the ASK model and I thought I would be getting the new ARC model. Does anyone know how I could receive one from Verizon?
Verizon 5G Plan and Customer Service
* I recently switched over to Verizon. I purchased 2 new iPhone 15 pros with a 5G plan. Once I took my phone home I noticed my data was loading very slow and realized it was saying LTE. As time goes on im seeing anywhere i go i am not receiving 5G like i pay for. Now im looking for help from a verizon customer service but…
UML290 crashes on Mac + checking firmware version
Hello, I have a Pantech UML290 and I am using VZAM 7.3.6 2704b for Mac OS X Lion. I am wondering if L0290VWB333F.230 is the latest version of the firmware for the device, because when I try and do a firmware check through VZAM I get this error: "Failed to check firmware availability. The specified firmware is not (or no…
Home Fusion
We have had the Home Fusion internet access for roughly 10 years. According to the Verizon web site 4G home internet is not available to upgrade to at our location. Home Fusion works well while we are under 15G cap. After that is almost useless, very hit & miss. This is our only source of internet access. We blow through…
Third Party Router
Can I hard wire a third party wifi rounter to my Verizon cube for added security ?
Cellular Tower may need an inspection.
Hello, I do greatly apologize for posting about this. However, my community has a Verizon tower within 1 mile. The tower has always output a strong 4 bar signal. Over the last 2 weeks, the signal has significantly decreased to a very slow 1 bar signal. How would one report this or is it even worth reporting? I greatly…
HomePod system error
So I got Verizon 5g for my home on October 26 that was supposed to give me a promotion for a HomePod or 200.00 gift card. After not receiving sn email to redeem, I contacted customer service. Fast forward to January 8 and I get an email saying due to a system error, I will be getting a $333.00 Verizon gift card with an…
Cruise
In July I will be on a cruise and need to have wifi on the day we are off the ship. How do I go about this?
Coverage map shows 5g uw but never get it and really slow speeds
So on the interactive coverage map, it shows that I am in an area covered by 5g UW. But I only get lte coverage and it’s very slow speeds if it does display the 5g uw icon. At work literally 3 miles away works fine. Any solutions? iPhone 14 Pro Max.
Home Phone LVP2 Issue With Answering Machine
I purchased the Home Phone LVP2 to replace my old reliable but expense AT&T landline. Setup went okay and sound quality okay. However my Panasonic KX-T5432 wireless phones answering machine would take awhile to hang up after a message was left. While it was "In Use" there is a fast busy signal that would persist for 10 to…
Poor coverage 38858 and my phone stays on roam
I just started using Verizon ordered a Samsung galaxy s23fe. Now my service at home and surrounding area of 38858 is very poor and my phone stays on roam.
Call dialing issue
I have a Galaxy S23 plus with Verizon. I noticed a problem when calling someone using the stock phone app on my phone. Sometimes when I call someone using the phone app, the dialing cuts off instantly, even before the first ring. Then the screen goes back to the dial pad. Once it happens, no matter how many times I redial…
Data connection during power outage
Is there a backup power source for cell towers in case of a power outage? We’ve had a couple of outages this week and my phone shows 5G or LTE, but I cannot connect to the internet. Basically, is this what I should expect (no data) until power is restored?
Abysmal service at home and work
I recently moved to Verizon from AT&T (not by choice, but what a huge mistake). My brand new Samsung S24+ can't get a reliable 5G signal at either home or work (zip codes 12158 and 12210). According to your coverage map, both of these areas should have Ultra Wideband service. My AT&T service was significantly better and…
5G service in Austin, TX
I recently moved to Austin from Saint Louis. Along the way, my plan was ported from ATT to Verizon (I’m using iPhone 14 Pro). though this is a post paid, 5G plan, all I get is LTE even around major highways. I tried restarting my phone, reset the network, 5G Auto and 5G on, both with or without 5G stand alone, with zero…
My Phone Number is being received as "potential spam" all of a sudden after 31 years - Why?
Not sure why but after 31 years with the same phone number, everyone I call is now telling me that my calls are showing up on their caller id as "potential spam". I don't know how I ended up on this list. I make my living on the phone but I don't do any cold calling. I only call established clients. It's possible that my…
85118 no signal on weekends
Gold Canyon, AZ non-existent service on the weekends. A lot of people in the area get no 5G service and barely any bars on 4G while the stupid Rennaissance Festival is going on here. Or that is the excuse verizon has given people reporting it. As a long time customer this is completely unacceptable. Not comforting to know…
Throttling 5GUW
So I'm trying to understand Verizon......I have the S21 Ultra and have your most expensive unlimited plan! I'm maxed out lol. You explain that when we are in 5GUW coverage we can stream 4k unlimited on the higher unlimited plans.....Why when I test this on you tube that your throttling the heck out of it LOL..... Seriously…
Calls drops, then get Server Error
My phone will hang up in the middle of a call. Will give my a message saying "Sever error" The person will attemp to call back, as soon as i answer the phone, it will immidiantely drop the call, keeps saying Server error, and the phone will ring again right aterards. This will continue to happen untill i reset the phone.…
Verizon online chat agent
I’m not sure where to complain. Hopefully it will be resolved soon. Every time we add or upgrade something, we have lots of issue, especially with online agents. This time agent for some reason added a new line for my Apple Watch instead of fixing cellular data on existing line and charged me $35 activation fee plus tax…
5G Cellular and 5G Home WiFi Reynoldsburg Ohio
What is up recently with coverage in Reynoldsburg Ohio? I keep losing 5G cellular and 5G home WiFi. It’s almost daily!!! What is going on?
Sporadic 5GUW at home
Been having sporadic 5GUW service at home with 4 bars signal strength. Verizon says it's because I'm on the older 5G Get More plan and that it doesn't get the speed/coverage that the newest plan gets and doesn't get the tower priority either. I find this hard to believe that simply changing a plan can change your coverage.…
Taxes/Surcharges for 2 locations at the same time
Ever since my husband purchased a new phone and activated it while on a job in Page, Arizona, he has been paying surcharges for the city of Page, Coconino County, and Arizona on top of the taxes for our home service area of Ventura, California. The service address listed on our account is Ventura, CA. Our account is not…
Victra
I went on July 7, 2023 to move to Verizon from T-Mobile they charged me 800 something for accessories and the phones set up I return almost accessories except the screen protector because they wouldn’t refund me my money because they installed them on my phones when they told me it was “FREE”. I trade in 2 phone at an…
When will 5G be restored in Lakewood?
My family has not been able to get 5G service on our 4 phones (2x S23, S22, S21) for at least a couple of months now. I thought it would be corrected, but service has just gotten worse. I've spent hours on the phone and chat with Verizon support going through all of the troubleshooting steps several times: resetting the…
5G Cellular Signal
Over the past few months around the Kettering, Ohio area 5G access has been spotty. My 5G access use to consistent, but over the passed 2 months it has been pretty none existent. Is there a issue with the 5G and 5G UW signals? Google Pixel 6
Unlock Network
I have an LG Stylo 2 v that was purchased directly from verizon, but was given to me because my phone quit on me. I need my Q link sim card to work in this phone because EVERYTHING is connected to my mobile number. My school, my job, my bank...everything! How can I get the network unlocked so my SIM card will work? I have…