-
Disney+ Subscription
I have redeemed the Disney+ subscription but I have never used it, I would like to cancel myself but I don't find any option in the website. So many links error out. How would I cancel the subscription ? Please don't send me the help website that doesn't help. Poorly designed and tested website.
-
Service in 55712
Our service is horrible lately at our home 55712 should I switch to ATT which works great here or can you increase our cell service so we can talk on phone and stay off SOS? half way between 55704 and 55712 and service is horrendous at best
-
Apple Music Subscription suddenly not working
We recently purchased new iPhones at the Apple Store due to the wider selection of availability over what the Verizon store had. After activating the phone, I now no longer have access to my Apple Music subscription. My phone says my subscription expired. My husband’s phone has access to our Apple Music account. There…
-
Amazon fire tv promo- invalid code
Has anyone actually redeemed and received the 65” Amazon fire tv? Every time I try to redeem offer it takes me to the Amazon website and I’m told the code is invalid. I’ve spoken to Amazon customer service and they told me it’s a Verizon issue. I’ve contacted support NUMEROUS times but nothing ever gets done! I had one…
-
NFL Sunday Ticket???
When I purchased my phone last year, I was told that I would receive a promo subscription for NFL Sunday ticket. After months of trying to activate the promo, I gave up trying and just assumed it was another situation where Verizon is taking advantage of their customers. Today, I received an email from Verizon stating that…
-
Rayban Meta
Looking to see has anyone received their Raybans? I haven’t seen or heard anything else and I have had the 5G internet for 2 cycles. What’s going on with this promotion
-
Apple Music saying 'Not Compatible' to add even though I'm on the Get More Plan
I used to get Apple Music included with my plan. Now it doesn't let me add it back. I'm on Get More so it's permanent Apple Music. When I go to add it back it says my phone line is incompatible with the Apple Music even tho I'm on the right plan. Others have complained about this before and it seems some internal team had…
-
Perks
Am I the only Verizon customer who finds it impossible to sign up for Disney/Hulu perk???? Can’t even enter a password to proceeds.
-
Read fine print for Sunday Ticket Promo
After chatting with like 6 agent they finally tell me that me upgrading my plans 2 months doesnt make me eligible for free NFL Sunday. The first 3 agent said I was and should expect an email for the redemption. All false info. Now I get an email my bill is going up from auto pay. Im done with Verizon. Looking at ATT
-
Redeeming Verizon Rewards link "pay wireless Bill" not working
Is anyone having issues trying to redeem Verizon Rewards link "pay wireless Bill" not working
-
NFL Sunday ticket promotion 2024
I have received my email stating I am eligible for the NFL Sunday ticket but I do not have any access to a youtube tile as it describes or a "make the most of your plan" tab. I have gone through here and saw MANY people with this issue. Please let me know how to connect through my account. I have both home and mobile so it…
-
NFL Sunday Ticket Redemntion
I upgraded 2 lines on my plan which makes me eligible for free NFL Sumday ticket. It has been over a month and I have chatted with at least 4 agents. Has anyone gotten a resolution to this? Why cant they do it instantly if you meet al criteria?
-
NFL sunday ticket promo
I have not received an email about the NFL sunday ticket promo code. I purchased the 1 gig internet plan on Aug. 15th. The verizon app says i have claimed the offer. I still do not have access to the NFL sunday ticket. How do i resolve this issue?
-
activate perk max
Im a mobile verizon customer. I have the netflix max perk. I activate netflix. When I try to activate max perk I receive error from verizon try later. My mobile perk will not activatefor max.
-
Razer Smartglasses Promotion
…..Anybody seen the email yet? I’ve been waiting but the only other thing that’s definitely arrived as promised is the bill. Somebody please help me keep the faith….
-
Sunday ticket deal does not work
Upgraded plan, bought new phone, followed invite directions and sunday ticket isn't there. Chat solution is a waste of time. Hours and hours and all they did was kill my account
-
"Buy Peacock, get Netflix. On us. " offer is there and then disappears
I've been trying to get the "Buy Peacock, get Netflix. On us. " deal today and when I click on on the deal, on my +play page, it prompts me to sign in again, and then the deal disappears. Online chat could not help. They said I was eligible and asked me to just reset my cache. I've tried multiple browsers and reset the…
-
Gift car from Verizon
Wanted to know where I get the $200 gift card that was a perk for me opening a new line Unlimited plus with Verizon wireless purchased new phone also, but I need the promo code to put in for the $200 gift card
-
NFL Sunday Ticket code never sent
I upgraded a phone on my account as well as the plan as I was PROMISED that in 24 hours I would recieve a code for the NFL Sunday Ticket in my email, 15 days has passed and still nothing, I called support they told me to wait a week as the emails hadn't rolled out yet but that there was also a support Ticket in place for…
-
Peacock netflix on us
I’ve been trying to sign up for Peacock netflix bogo. Everytime I call I get different information last I was told the rep said I was eligible and nobody knows why it disappears after selecting deal. As of today it doesn’t even say “get it now”. It’s almost as false advertisement. It’s very time consuming calling and…
-
Verizon Reward Gift Card - What happens if used for purchase but then returned purchase?
What happens to Verizon Reward Gift Card if I use it purchase a Meta Quest 3 but decide to return it? Is it considered like a regular gift card where I get the balance refunded or is it like a "promotional" gift card that can't be refunded?
-
Starbuck
Where can I find our services and perks?
-
@vtext.com being blocked from out server.
We are having issues with text going out via @VTEXT.com
-
NFL Sunday ticket
I just became a customer with 4 lines and 4 new phones about a week ago. I was told I would get Sunday ticket but still not have received a link or anything to get it.
-
Anyone having issues with claiming the free stuff
Anyone having issues with claiming free cloud storage and free Samsung chrome book after 65 days
-
NFL + issue
It appears that this is a known issue between Verizon and the NFL. The service will show as being active on + play but in the NFL app it shows that they cannot find a subscription. The service may work for a couple weeks and quits and has been doing this throughout the season so far this year. Last year I bought the…
-
Redeeming points
The link to accessing the gift cards to redeem my points is not taking me to the cxloyalty site as it used to. Was wondering if anyone else had this issue. I hear that they will be getting rid of this part of their reward program but thought it wouldn’t happen till the end of August. Thoughts anyone?
-
ESPN+ doesn't work with my Verizon Disney+ bundle.
It just keeps going in circles. I request that I activate but once I put in the information and login credentials it just opens the app and once I pick something to watch it still has ACCESS and then back to activate and login request
-
My acess
How does one ACTUALLY get tickets!?? I’ve placed a timer to log in a full 10 min prior then, they are all claimed! Do people actually get these??
-
Still being charged for canceled Disney/Hulu
I canceled the Hulu/Disney bundle in the Verizon app back in January, but I've still been getting charged for it ever since. It is not listed in my services anymore in the app, but still shows on my bill. Tech support claimed to fix it, but it continued billing apparently. About to switch carriers, this is ridiculous.…