Other Services & perks
Rebate
I purchased 2 new phones with 2 new lines and qualified for a $200 rebate that I need to redeem by Nov 18th. My receipt shows the $200 rebate qualification with a link to a page that asks me for my rebate code and date of purchase. I have not received an email with the rebate code or a notification with that information.…
Verizon Dollar Redemption
Are customers no longer able to use reward dollars for travel or gift cards? This was my sole credit card for this reason specifically, and now I can only spend the money I earned at the Verizon shop? Very displeased
Subscription bundle process
In current state Verizon allowed me as a customer to sign up for the Disney+ bundle under one of my lines that has the unlimited welcome plan. I currently already had a Disney+ subscription under Verizon. Under the FAQs for the bundle it notes that as a customer, you may want to or need to cancel a current subscription so…
NFL Sunday Ticket Promo 2024 no bueno
Purchased the Verizon Internet Gateway on August 29th and setup was same day. I was told when making the purchase I would be getting the NFL Sunday ticket for free via the promotion. I have spoken to 4 customer service reps and a ticket has been open for the past 3 weeks. Yet no email for the promotion to be accessed.…
Call filter we haven’t heard from you in a while
Why does the call filter app keep notifying me that it hasn’t heard from me in a while click here? This is just as annoying as getting spam calls. Just Do your job app and leave me alone. and when you click it then it takes you to Verizon but nothing happens.
Phone calls won’t go through
My dad has been calling and texting me these past few weeks and the texts are the only ones coming through. The calls just goes straight to the Verizon wireless message and does not show up on my phone as a missed call. He is the only one which cannot call me. I need help with this ASAP
Apple Music subscription with plan but says phone not compatible
Been on chat customer service for two whole days from 11am to 9pm each day. No one can figure out how to fix my issue. They just continue to try to get me to change my plan or offers me WiFi extensions that has nothing to do with the issue. We have the “Get More Plan” which Apple Music is included with. Two lines with same…
Total access nfl tickets
Does anyone actually win these? Lol waited days to try to claim the tickets and tapped the claim button as soon as it turned black and it just said all tickets had been claimed already. Within nano seconds it all was claimed. All these “perks” always lead to a dead end.
iPhone says my Verizon plan does not include any new subscriptions, but my Verizon account says that my Apple One subscription is active.
What do I do to get Apple One working? tapping “Verizon Plan Benefits” in settings says that I don’t have any subscription included with my Verizon plan. But my account in MyVerizon says that my Apple One subscription is active under my name and phone number. I have no idea what’s wrong or how to fix this.
Disney+ Subscription
I have redeemed the Disney+ subscription but I have never used it, I would like to cancel myself but I don't find any option in the website. So many links error out. How would I cancel the subscription ? Please don't send me the help website that doesn't help. Poorly designed and tested website.
Service in 55712
Our service is horrible lately at our home 55712 should I switch to ATT which works great here or can you increase our cell service so we can talk on phone and stay off SOS? half way between 55704 and 55712 and service is horrendous at best
Apple Music Subscription suddenly not working
We recently purchased new iPhones at the Apple Store due to the wider selection of availability over what the Verizon store had. After activating the phone, I now no longer have access to my Apple Music subscription. My phone says my subscription expired. My husband’s phone has access to our Apple Music account. There…
Amazon fire tv promo- invalid code
Has anyone actually redeemed and received the 65” Amazon fire tv? Every time I try to redeem offer it takes me to the Amazon website and I’m told the code is invalid. I’ve spoken to Amazon customer service and they told me it’s a Verizon issue. I’ve contacted support NUMEROUS times but nothing ever gets done! I had one…
NFL Sunday Ticket???
When I purchased my phone last year, I was told that I would receive a promo subscription for NFL Sunday ticket. After months of trying to activate the promo, I gave up trying and just assumed it was another situation where Verizon is taking advantage of their customers. Today, I received an email from Verizon stating that…
Rayban Meta
Looking to see has anyone received their Raybans? I haven’t seen or heard anything else and I have had the 5G internet for 2 cycles. What’s going on with this promotion
Apple Music saying 'Not Compatible' to add even though I'm on the Get More Plan
I used to get Apple Music included with my plan. Now it doesn't let me add it back. I'm on Get More so it's permanent Apple Music. When I go to add it back it says my phone line is incompatible with the Apple Music even tho I'm on the right plan. Others have complained about this before and it seems some internal team had…
Perks
Am I the only Verizon customer who finds it impossible to sign up for Disney/Hulu perk???? Can’t even enter a password to proceeds.
Read fine print for Sunday Ticket Promo
After chatting with like 6 agent they finally tell me that me upgrading my plans 2 months doesnt make me eligible for free NFL Sunday. The first 3 agent said I was and should expect an email for the redemption. All false info. Now I get an email my bill is going up from auto pay. Im done with Verizon. Looking at ATT
Redeeming Verizon Rewards link "pay wireless Bill" not working
Is anyone having issues trying to redeem Verizon Rewards link "pay wireless Bill" not working
NFL Sunday ticket promotion 2024
I have received my email stating I am eligible for the NFL Sunday ticket but I do not have any access to a youtube tile as it describes or a "make the most of your plan" tab. I have gone through here and saw MANY people with this issue. Please let me know how to connect through my account. I have both home and mobile so it…
NFL Sunday Ticket Redemntion
I upgraded 2 lines on my plan which makes me eligible for free NFL Sumday ticket. It has been over a month and I have chatted with at least 4 agents. Has anyone gotten a resolution to this? Why cant they do it instantly if you meet al criteria?
NFL sunday ticket promo
I have not received an email about the NFL sunday ticket promo code. I purchased the 1 gig internet plan on Aug. 15th. The verizon app says i have claimed the offer. I still do not have access to the NFL sunday ticket. How do i resolve this issue?
activate perk max
Im a mobile verizon customer. I have the netflix max perk. I activate netflix. When I try to activate max perk I receive error from verizon try later. My mobile perk will not activatefor max.
Razer Smartglasses Promotion
…..Anybody seen the email yet? I’ve been waiting but the only other thing that’s definitely arrived as promised is the bill. Somebody please help me keep the faith….
Sunday ticket deal does not work
Upgraded plan, bought new phone, followed invite directions and sunday ticket isn't there. Chat solution is a waste of time. Hours and hours and all they did was kill my account
"Buy Peacock, get Netflix. On us. " offer is there and then disappears
I've been trying to get the "Buy Peacock, get Netflix. On us. " deal today and when I click on on the deal, on my +play page, it prompts me to sign in again, and then the deal disappears. Online chat could not help. They said I was eligible and asked me to just reset my cache. I've tried multiple browsers and reset the…
Gift car from Verizon
Wanted to know where I get the $200 gift card that was a perk for me opening a new line Unlimited plus with Verizon wireless purchased new phone also, but I need the promo code to put in for the $200 gift card
NFL Sunday Ticket code never sent
I upgraded a phone on my account as well as the plan as I was PROMISED that in 24 hours I would recieve a code for the NFL Sunday Ticket in my email, 15 days has passed and still nothing, I called support they told me to wait a week as the emails hadn't rolled out yet but that there was also a support Ticket in place for…
Peacock netflix on us
I’ve been trying to sign up for Peacock netflix bogo. Everytime I call I get different information last I was told the rep said I was eligible and nobody knows why it disappears after selecting deal. As of today it doesn’t even say “get it now”. It’s almost as false advertisement. It’s very time consuming calling and…
Verizon Reward Gift Card - What happens if used for purchase but then returned purchase?
What happens to Verizon Reward Gift Card if I use it purchase a Meta Quest 3 but decide to return it? Is it considered like a regular gift card where I get the balance refunded or is it like a "promotional" gift card that can't be refunded?