Community Feedback
Can embedded links be set to open in a new tab?
I've been noticing that any URLs embedded into a post will go to that webpage within the same tab (in which the user was viewing the Verizon Community). Would be nice to have any links open in a new browser tab instead, because otherwise people will forget they are still logged into the Verizon Community.
Community Email Notifications
The community email notifications (i.e... My Account, Comments & Followed Content) have been very sporadic. Often delayed or not received. Noticed that recently the 'notification email' icon and checkboxes are no longer showing in the "Notification Preferences" settings while the "Followed Content" settings still show the…
Whoops! Forum login issues.
I have been having major problems trying to login to my forum account and also with creating a new forum account over the past few days in order to report the issue. Using the "My Verizon" login method does not work anymore as I keep getting the following error message. Oddly enough, if I navigate to the main Verizon…
Knowledge Base Article Disrepancy
Hello Admins, Bring your attention again to the Community Knowledge Base Article: https://community.verizon.com/kb/articles/1812755-connection-activation-and-setup-guide-for-your-verizon-lte-extender. On step 5#, it says, "Press the button to the right of the display to view additional Device Display and Status info."…
"Manage Knowledge Bases" Broken
The "Manage Knowledge Bases" tab screen displays a big question mark, and the list item in this case 'Community FAQs' displays truncated text no matter the zoom level. Additionally, not able to subscribe to Knowledge Base Hub (https://community.verizon.com/kb/categories/356-knowledge-hub-popular-articles) that's outlined…
Posting images
Is there no longer a way to upload an image from your computer to a forum post?
Can we get a feature to view our comments?
Perhaps this is still a work in progress, but I've noticed that while we can view all the threads we created by going to our profiles, it's not that simple to view all our comments. I've been having to click a couple times while in my profile page to get to my comments.
Can't "Mark All as Read" in Comments Icon
Comment notifications are sort of working now, but the "mark all as read" option doesn't work.
Can one change the Community display name? If so, how?
Can one change the Community display name? If so, how? Edit Profile does not seem to give me the option. Nor does Settings.
Broken link on homepage
On the community homepage 'Recent Articles' section, the "Show all" contains a broken link. Instead of https://community.verizon.com/categories/mobile-home-blogs it is pointed to https://communityforums.verizon.com/categories/mobile-home-blogs when clicked gives an 'This site can't be reached' error message.
Can't post to the Verizon Blog?
A recent thread in the Verizon Blog welcoming us all back to the Verizon Community states that "We'd like to hear from you." However, I've tried putting comments (twice) into the thread, and they simply vanish. The posts do appear under my account if I dig around in my comments section. Are the blog comments just being…
Community Purpose popup constantly appearing
IDK what's changed, but every single thread or forum page I try to view upon logging into the forums today now shows me the Community Purpose popup and I have to close it every single time to read a thread or post a reply? An older thread about this topic had a reply saying you only get that popup if you're not logged in,…
Message Not Sent: Invalid Destination Address
This error keeps happening when i send a message to some users. Any fix?
why do verizon community search results include pages that no longer exist
I searched for "what is verizon protect app on android" and the results included "Open Enrollment for Verizon's Device Protection Options". The description given in the search results ends with "Albrean_VZ 2/3/2025 1:46 PM". However, that link takes me to the top of the current blog page, which includes no post with that…
Can't sign into community account without posting
I just need a place to post a comment or I can't sign into the community forum to access private messages
Password re-set
Your re-setting password process does not work. In the Community, I tried to sign in with my Community credentials. I clicked on the "Forgot Info" link, and it said it would send me an email. I received on the email, clicked on the "reset password" link, entered the new password and confirmed it (re-typed it). It came back…
Community Search Results
Hi there, On mobile browsers, when advancing to the next page it doesn't automatically scroll up to the very top like it does on desktop. On desktop/mobile browsers, there is one user's post that displays text across the screen no matter what device/browser is used.
Problem with community forum access
Can anyone provide me with an email to reach the community moderator or admin? I was given an address of "[email address removed per the Verizon Terms of Service]” (I tried .com too) but get bounce backs with either.com or .net. Thanks in advance for any help!
New forum badge glitches
1) What's wrong with this picture? (Hint: there's 2 of something.) 2) Some of the badges are still messed up on the leaderboards, where they don't appear at all.
There's no logoff for the forum
Call me OCD or Parinoid. But I like to logoff from Google sessions instead of just exiting. Thanks.
Please don't have pop-ups in the middle of reading community forums
... You're asking for feedback, which literally made my entire, long venture down through these comments spin back up to the top. It's almost as maddening as when I am trying to use your chat program with stock Samsung keyboard, on a Samsung phone or my preferred gboard as a keyboard app on android. In both cases your chat…
popup
Why does the community purpose popup popup every time that I go to another page? It’s very annoying!
New Military forum not showing up in main forum page
Just an FYI. The other main forums all have links on the main page.
How come I just went to Level 3 from Level 1?
Not that I'm complaining ( ), but I think the last 2 forum ranks are kind of messed up, where you are at level 1, and then you skip to level 3 after some time. I'm here most every day and just noticed my latest "morph" today. Was at level 1 yesterday. The Master rank just before Champion is the same way too, where I…
Forum badge glitch
The forum badges have gotten some new colors, I think? Some of them will no longer appear at all in the thumbnail view at the top right of the forum page. They all show up just fine if I view my profile, however.
Badges
Just want to know, what does Earning Badges mean??
email communications send from off domain
Two years after submitting a single post to the community (Zero likes BTW), I receive an email saying my profile has reached some new community participant level. Didn't even remember ever posting. I very nearly forwarded the email to abuse at sendgrid ... because, it was sent from us.khoros-mail.com. And since I (nearly)…
Forums being spammed
Quite a few spam threads coming from bots have appeared in the past few days. Has something gone awry with the spam filters?
Where did all the older threads go?
I've been noticing over the past few days that about 6000 pages worth of threads have been removed from the forums. It's helped make the forums run better, as things were particularly clunky as recently as a couple of months ago when there were about 12,000 pages of threads going all the way back to 2008. Presumably all…
Cannot access account
I created a post earlier today and was told I would receive a private message (Username daviator00). Now, I cannot to log in to that account, and I had to create an entirely new community account to make this post. I attempted to reset my password but I just get the following error: "You do not have sufficient privileges…