Apple (Archive)
iPhone
Positive review
I just want to praise the representative who help us in the Sawgrass branch. I think his name is Brandon he is so kind and very accommodating. I know he won’t forget us the Filipinos, who avail those iPhones.
Having issues after hitting “place order” says to change method of payment.
I am a new to Verizon and is trying to get on a plan with y’all but I put my debit card, the one I’m going to be using to ,are monthly payments with, and it says I owe 0.00 when I check out but when I hit the last button of the purchase it says for me to change my method of payment. Please help
iphone MMS
I have an iphone and I can not send or receive picture messages to non-iphones. I also can not send or receive group messages when a single non-iphone exists in the group. If the group is 20 iphones, I will receive the messages, but once a single non-iphone is introduced I don't receive any. This seems to be an issue with…
Message Not Sent Error
Every time I send a text with an attachment in Messages, I get a message not sent error. Sometimes, despite the error, it does send but not always. It does not matter if I am sending to another iPhone or an Android phone. This was never a problem in the past, and support was no help. Any suggestions would be much…
Smart Family app wont open after ios 17.1 software update
Since my iPhone updated to the 17.1 iOS software update the smart family parent app will not open. It loads and then immediately closes again. I have tried uninstalling the app and reinstalling... it then works for about an hour, but won't show any call, text, or app usage data. After about an hour or if I close the app…
Iphone locked by reseller flex
Hello all, last year I purchased a brand new Iphone 3rd gen via a Walmart store in the US. I live in Germany And was told although it was a Verizon phone, it was unlocked and not linked to a contract.. I have been unable to use the phone since as it's been locked.. I have tried apple direct who tell me it's locked to a…
Fios Gift card processing for over 2 weeks
Hi Verizon support I have not yet received any update on my rewards for my welcome bonus with no email notifications on their statuses. I joined the Verizon network sometime last month and got it installed.
My Iphone 13 black list incorrectly
I bought my iPhone 13 from Apple unlocked and Verizon incorrectly blacklisted this device!! Can you remove it please!!! I have an invoice for the device
After switching text messages are green
A month ago we switched from T-Mobile to Verizon. Our text messages between all Apple devices have green bubbles. All previous conversations were blue. Cell data is turned on and so is send as iMessage. Any help would be appreciated
Texting and phone calls while traveling internationally
Hello. I am being told that it is possible to use my iPhone 12 Pro for texting and phone calls while traveling internationally if my phone is on airplane mode at no cost to me. Is this possible? I tried this at home and could not text a family member while my phone was on airplane mode. I currently have the Verizon travel…
Iphone 8 Blocked as stolen or lost
I live in Brazil and my son brought me an Iphone 8 plus from the USA, but I can't use it because the IMEI is blocked as lost or stolen by Verizon Wireless, how can you help me? ?
Digital Secure system scans
Today, Oct 29, 2023 at 1:45 pm eastern standard time, I made contact with a Verizon technician who solved my issue in 15 minutes. I want to extend my thanks to Verizon for having people like ‘JIM’. My original call could not be resolved in reference to having a threat under the Digital Secure app system scans. I was…
Disabling data on an iPhone.
Is there a method to disable data on my iPhone?
Is it worth upgrading from iPhone 14 Pro to iPhone 15 Pro?
I am wanting to trade my #14pro that is paid off for a #15pro is it worth it having a payment?
Calls drop regularly Apple iphone
My phone is dropping calls regularly for quite awhile. It’s impossible to use it. I do have an extender. Any suggestions
Your call cannot be completed as the called party is temporarily unavailable when calling businesses in MX from the US
When dialing on my iPhone from the US to MX, every business I call I get the message "Your call cannot be completed as the called party is temporarily unavailable". But when I put my phone in airplane mode so it can only call out over wifi, the calls connect without a problem. This happens everytime.
Mailbox number - Samsung
I am having problems setting up my voicemail. When I open the phone app, and go to voicemail, the only option I have is “Call Voicemail”. Voicemail then asks me to enter my mail box number. When I enter my mailbox number, it tells me it is not valid. I have already tried all these things to fix it: Dialing *86 (Just asks…
Iphone 15 Pro Max
I ordered the IPhone 15 Pro Max Natural Titanium 256gb on 10/8. Why is my ship date 11/3? It shows available at tons of Best Buys and other stores. Why is it so backlogged for Verizon? Can this get fixed asap. I'm trading in an old phone and want to get the new iPhone.
Blacklisted IMEI
I’m an AT&T customer that attempted to port my iPhone 13 Pro to Verizon. The port was unsuccessful and was canceled. A month or more later to found out I had unused lines on Verizon that were termed due to nonpayment. Fast forward months later the balance is paid in full but the IMEI on my phone is blacklisted. I need help…
Not hearing any sounds on my iPhone 11 when I switched to Verizon
I recently switched mobile carriers from AT&T to Verizon. My iPhone 11 works, meaning I can make /receive calls and text messages but I can’t hear any sounds. For instance, when I’m receiving a call, the phone would play a melody, but now the phone just vibrates. I also don’t hear anything when I receive a text message. Do…
Return
I went to a verizon store today and tried to trade in the wrong phone I bought online. (I got a iPhone 14 plus, when I wanted a IPhone 14 pro.) But they wouldn't exchange it in store as they don't carry the larger sizes of storage I want. They printed out a label using another store's address but I caught it too late and…
No power
I have an iPhone SE & it was working fine. Then it just lost power & I can’t get it to power back up. The screen is black. Any help appreciated.
Receiving low quality video messages iPhone 15 on 5G
Why am I receiving low quality iMessage videos on 5G from another iPhone 15? Checked that both phones are not on low quality mode. Sender on WiFi, receiver on Verizon 5G uw. Half the reason I gave in and got an iPhone was because I was tired of receiving low quality videos on my Android for all the iPhone users out there.
I'm unable to receive calls
I recently switched my iPhone x from at&t and am unable to receive phone calls and voicemails. I'm able to send and receive messages, and I'm able to make phone calls. i have tried everything in the Verzion support and even factory reset my phone but I'm still unable to receive calls.
Text Messages Not Appearing in Verizon's Text Webpage
Hello - We have an account with two lines. One is an apple and one is an Android phone. On Verizon's text webpage, no texts appear, but all of them do on the Android line. This isn't an imessages thing because they appear in the usage log for both phones. Is there a setting? Thank you
Downloading text messages
I’m trying to download all text messages from one person. Can’t find any info on how to do this. I have an iPhone 14 and have tried Verizon app and don’t see where I can get copy of these text messages.
Using iphone6s on Verizon network
Is it still possible to use a iPhone 6s on Verizon network. It was purchased from Verizon
Bought a blacklisted Verizon iPhone
A 9-year Verizon user, very helpless, traveling in China, old phone doesn’t work, using Verizon eSIM and need a new phone. Purchased a iPhone 14 from a phone store in China in order to compatible with my Verizon eSIM. Found out the iPhone 14 has blacklisted IMEI due to unpaid balance. Verizon can’t help even I am willing…
Unlock my iPhone
Hello Verizon operator, according to the unlocking strategy, my iPhone should be unlocked 60 days after activation. Why hasn't the network lock been unlocked so far. I hope you can unlock my iPhone as soon as possible according to the unlocking strategy requirements Unlock Policy