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FSN021va Gateway
FSN021va Gateway disconnects and connects every 2 hours like clock work. Tier 1 has no clue. Can't get any further. Using Gateway in Pass-through with a static IP address. Has handled the traffic great. Disruption with Gateway, every two hours, to VPN, streaming and Sip connections.
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Shipped my trade in phone through UPS, UPS lost phone
I selected to ship my old iphone through UPS. On May 5th, I dropped off my old iphone through UPS. UPS scanned my QR code from Verizon. As of May 22, Verizon has yet to received it. I called Verizon to find out status and Verizon was able to provide a UPS tracking number. I contacted UPS and their website for this tracking…
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eSIM in Europe for Dummies
Hi all, I am going to France, Spain, and Italy in a month. I plan to buy a new eSIM package from orange, a French carrier. It will include voice calls, data and text. this is the first time I have tried this. I generally understand how it works, but I'm not sure about a couple of things that maybe you can help me with: 1.…
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Service getting increasingly worse
When I moved to my current neighborhood about 4 years ago, the service on my street was a little spotty and inside the house there were dead zones, nothing Wi-Fi couldn't bandaid and having a good call spot made it possible to not drop calls. Outside of the house, the street had low service bars but for the most part,…
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Does iPhone 13 have a SIM card?
I’m considering a switch and would like to use SIM cards while traveling internationally.
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Sim
I am trying to switch phone services and I was told I have to unlock my sim. I have the PUK and the sim PIN. How do I unlock it so I can transfer services.
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Changing plans and pricing
So I was on a grandfathered phone plan with limited data plan. I called and struck a deal with one of the representatives on a chat window (which I took screenshots of the entire conversation) where they told me I could get as a loyal customer of 20+ years, the unlimited plus plan for $140 INCLUDING taxes and fees. Then…
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Blacklist iphone
can you remove my phone from the blacklist?
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Message+ - Not able to generate pin
I’ve been using the message+ app for a while now, but about a month ago, I believe after an app update, I was logged out. I still continue to receive push notifications to my phone of all of the sms messages, but can’t open the app to view them. Recently I deleted the app completely and reinstalled to try to login again,…
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Trade in sent to wrong address?
I purchased a new ipad on line and the box contained an envelope and 2 labels. It appears that I might have sent the trade-in to the wrong address as Verizon hasn't even shown it as picked up although UPS has it being delivered. I sent the trade in to 4801 Merchantile Drive Bld 17 in Fort worth Texas.. The other label I…
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How to do a Port request
How to start a port request
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Dropped calls using wifi
We have been dealing with this for 5 years. The Verizon coverage on our street in an active adult community is almost nonexistent so we must depend on wifi calling. We can go a few weeks with no problem. Then wham! Several weeks of dropped calls after a few minutes. We can hear the other person but they cannot hear us and…
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iPhone
I have bought an iPhone 14 pro max LLA model carrier locked and blacklisted by Verizon I have no idea about that I bought phone box pack from pakistan I have receipt of purchasing date and also have proof of date of activation. I have no concern with blacklisted . Please unlock my device so I can use my SIM card
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How do I get a copy of my phone calls inside right now
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Cannot set up email accounts based on cpanel on iPhone 14
I have five (5) IMAP email accounts. I have been a Verizon customer for more than a few years. I just traded in my Samsung Galaxy S9+ for an iPhone 14 at my local Verizon store. Now, two (2) of the IMAP email accounts that worked perfectly on the S9+ won't work on the iPhone 14. Both accounts are based on cPanel accounts I…
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Pay off a phone
I bought my phone with a $300 discount. Am I able to pay off early? I have 6 months left.
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help
I need help understanding my bill
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Spoofing calls
I have recieved ove 40 calls from numbers outside the US. I called Verizon and they said theuu were aware of this. The agent said the only thing I can do is by a service costing $ 2.99 per month to block number. I am already blocking the number and then I receive this fom anothe rnumber. This is also coming to my wife's…
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iphone8 blacklisted randomly after 4 years of owning it
As the title says my iPhone8 got randomly blacklisted by Verizon on December 14, 2022. I got this iPhone as a replacement from the Apple store. I have the receipt that shows the IMEI. I would like for Verizon to remove my iPhone from the blacklist as the phone is not lost or stolen. I only found out it was blacklisted when…
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Call Quality to Canada (Apple)
Hi! I've been having a strange issue recently that is clearly not phone-specific, although I am using an Apple iPhone. My contacts in Canada (at least six of them now) can barely hear me unless I put my mouth right up to my mobile, while my U.S. contacts have no call quality problem at all. This does not happen when I make…
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iOS 11 loses calls
Have to turn off/on - call starts off ok, then can't hear me - I hear them -what's up? Is it phone or Verizon Service?
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How do I know if someone has blocked me?
I think my number is blocked but not sure. I do I unblock my number?
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Muffled Sounds On iPhone 13 Pro Max
Hello ... lately I have been being told by those I am on the phone with that I sound muffled and my signal is going in and out. There is nothing wrong with my phone (at least to my knowledge), but it is becoming more and more annoying with each passing call. Is anyone else having this issue? I am on the latest iOS 16.6 and…
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dropped calls 2023
I've called support twice regarding dropped calls.- once out of state and once at my home. Both times after hours on the phone with support, they acknowledge that I diffidently have a problem with the service going in and out. Calls with support dropped numerous time. I was told that it had to be my phone and multiple…
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iPhone Unavailable
I have an older iphone and switched my sister's sim card to it and switched her phone number to it as her phone was destroyed. Went through a series to "unlock" times and finally got it to accept her security code (I thought). It now just says "iphone unavailable". Can't get thru to anything now. Need to get some info from…
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Is it me or is VZW getting worse?
Cellular gets no signals (no service), SOS, and very weak connections in many places (rurals, in church, etc.). Its support (phone calls and online) is bad. Prices going up a lot. Even tried newer plans due to legacy plan, but they made no differences. I remember years ago, VZW was better with older iPhone models like 4S…
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My i phone 12 keeps going into SOS mode. How do I fix? Thanks
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SIM failure
I'm currently abroad and experiencing a SIM failure. I've tried popping it out and putting it back in couple times. Still showing failure. I'm also not able to login and receive assistance / support due to not being able to verify my login due to not having text messaging access due to the SIM failure. I'm also not able to…
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Device unlock (iPad)
Hello. I purchased an iPad Pro (2022) from the USA, which was immediately taken out of the country and never turned on in the US. Unfortunately, the eSIM on my device is blocked by Verizon. At the same time, the classic nano-SIM card works fine with other carrier in my country. I found information that the lock is…
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Impossible to Cancel Trade-In
On 9/25/21, I ordered the new iPhone 13 Pro. I thought it would be a good time to get a new phone, since I was getting married on 10/10/21. I knew the phone would have a great camera to capture memories. However, when I realized that my phone would not arrive before the wedding, I canceled the order. I didn't want my brand…