Other Account Discussions
Tv Provider logon not working
have been getting errors on multiple apps trying to use my fios logon for apps like Fox One TNT Tbs to name a few. When I enter the credentials its says page is unavailable.
Is Custormer support real or AI
I have been chatting for a week, been to a retail store, and a corporate store. I go to Verizon support and the answers are almost the same. I have talked to about 15 different people, and I was supposed to get a replacement. I have talked for hours. Bruce Are they real customer support? Bruce
Trading to Android?
Is it possible to trade my IPhone in for an android?
SPAM CALLS and NEW PHONE MIX UP
I'm so angry with Verizon. I've been with them 25 years and have had the worst service recently. I've called several times asking about how to stop spam calls. 6 calls and hours on the phone and no one has helped yet. The worst part is a lady took one of my calls and couldn't help so she sent me a new upgraded phone. I…
Passwords
IIf I upgrade line will allmy saved passwords that I have in Samsung pass and Google passwords transfer over to to upgrade line or do I have to write down all my passwords first
My Verizon app doesn’t recognize me after MANY attempts
I have changed my username and password. My Verizon app still doesn’t recognize me. I’ve been trying for hrs!! ! I need my account number And 6 digit transfer code ASAP
Transfer account number ***** to Cricket
I am attempting to transfer account ***** to Cricket, but the transfer PIN is not allowing the transfer. Please advise if there is something in my account preventing this transfer from occurring.
Frontier
Is there a Verizon representative or number that I can discuss an issue with Frontier regarding service ?
Unlock Of My Device
Dear Verizon Wireless Support,I am contacting you regarding a technical network restriction on a Google Pixel device that I purchased secondhand. I do not have a Verizon account, nor do I have access to the original purchaser's information. The phone is not flagged as lost or stolen, but it appears the automated…
How am I supposed to get a person on the phone?
I can't sign into my new Fios account because of some error that occurred when linking my Fios service to my existing Verizon account. Now when I call support, it asks for my Verizon phone number and then hangs up on me when I don't have one. I've tried everything I can think of to resolve this but it's so irritating I'm…
Disney plus
WHERE THE heck is my disney plus login
Recovering List of Blocked Phone Numbers
I recently upgraded my phone from the Samsung Galaxy S23 Ultra to the S26 Ultra. In my previous phone, I had hundreds of telephone numbers blocked with the Verizon Call Filter. However, on my new phone, the list was removed and it started like I have never used it before. How do I recover those blocked numbers? I'm getting…
I have a Verizon in-car wi-fi account. How do I close it?
I have a Verizon in-car wi-fi account. I also have an iPhone that I use in my car in order to do Apple CarPlay. Recently, I discovered how to do CarPlay wirelessly. When I used to use a cable to do CarPlay, my Verizon in-car wi-fi connection was used to connect to the Internet and make CarPlay possible. But now that my…
Extremely disappointing experience
I have been a Verizon customer for 26 years, and I never expected to have to write a review like this—especially during such a difficult time. My mother passed away on March 6, and since then I have been in constant communication with Verizon representatives trying to resolve an issue related to her phone and account.…
Does Verizon Care?
To Whom It May Concern, I am writing to formally address a serious issue regarding my recent experience with Verizon Communications, which has been both unacceptable and frustrating. An account was created in my name by a Verizon representative without my knowledge or consent. This unauthorized action resulted in charges…
I bought a chip at the store and need to activate it
All the information I got from the official Verizon store in surprise AZ was a number on a piece of paper and I was told I could use it to sign in. I cannot I have waited on hold for a representative for 3hours and 27 minutes, tried again for another hour. This is ridiculous at this point and I already paid. I need to use…
Unable to Access Verizon Home Internet Account – Urgent Assistance Needed
Hello, I’m reaching out because I’m currently unable to access my Verizon Home Internet account, and I’ve been unable to resolve this through any standard support channels. I visited a Verizon store on Friday to set up home internet service. During that process, my email address was entered incorrectly, so I never received…
Call history
Hello, I was wondering if there was a way to retrieve my call history from 2017?
Issue with upgrade
today it was made obvious to me that Verizon does not care about my business. I have been going back and forth since November with them about an issue when I upgraded my phones. Many times I was told it would be handled and nothing was done. I was given empty promises of call backs and follow ups. Even when I finally…
Complete Call Record for March 4 2026
A doctor claimed to have called me with important health news on March 4, but I don’t think they did. May I get a record of all incoming calls on that day?
Why does Verizon want me to leave after 21 years as a loyal customer?
That was a little tongue in cheek. I was excited to be upgrading to the Samsung S26 Ultra, great phone. HOWEVER, I was told I could use the second esim for my work line from a different provider like my current paid for phone. Well turns out on friday it was going to take 3 days to get that second esim unlocked, so i…
2FA is sent to wrong/unknown phone number
I'm trying to log into my account, but the 2FA code is being sent to an unknown phone number. 1: how could Verizon allow a change to an account's phone number without verification from the old/existing number? 2: how can I change it back to my phone number without being able to log in?
Adding account manager
I've been trying to add my son as an account manager but the app won't let me enter the email. I click add without the email but nothing happens.
I Was Lucky to Meet Two Exceptional Fios Employees🌞
I am extremely satisfied with the services provided by Kyle and Harper today, March 5, 2026. Kyle installed Fios at my home in Bethesda, MD between approximately 4:15 p.m. and 5:15 p.m. EST. He was very friendly, easy to talk to, and demonstrated exceptional patience, integrity, and professionalism throughout the…
Account number
What's my account number
My Tech Coach Deserved Better
I’m reaching out to share some feedback regarding Tech Coach, Ross, whom I spoke with on 2/27/2026 around 6:30 PM EST. During our call, I became frustrated and hung up on him mid-sentence. After further research, I realized he was 100% correct - my issue was related to a landline, just as he said. I’d like to sincerely…
when will I receive the promotion gift card
Hi I installed home internet recently, as part of the promotion, I will get a $200 gift card and a samsung tablet, when will I receive the promotional perks? thanks,
How to Submit Praise for a Single Customer Service Experience
Question is in the title. I just had a really good call with Gene (I have his call #) and he went above and beyond after I had a terrible event occur on my account. He resolved it and even fought to get me additional compensation for my issue experience (their system fault, not mine) that I didn't even demand. He was…
Can I use the WinBack program to return to using my old phone and physical SIM?
I bought a new unlocked phone from Google and switched to Visible 2 weeks ago to save money but have had nothing but problems with both the phone and Visible. If I go through the WinBack program, will I also be returning to my old device and SIM card? I plan on returning the new phone for a refund so I would very much like…
Account transfer business to commerce
is there someone in the company I can contact to override an account and move my phone number from a business account to a commerce account. The regular business help line is no help they have no access to do anything really. And refuse to get me to a help line or person that has access to override the account Rand…