Apple
ATT phone black listed by Verizon
My I phone stopped working today and my carrier for 20 years ATT has said it was black listed by Verizon. I purchased this phone new from Apple in 2022 and had it activated by ATT . Tell me how a company I have never had a account with black listed my phone? ATT said its Verizons problem, Verizon says since I dont have an…
Hello
Hello Verizon. I wanted to restore my old Verizon number. My friends and I used to use the Family plan but now this plan is not working, so I wanted to restore my number separately.
Phone service disconnected despite timely payments
My phone service has been cut off every week for the past three weeks, despite timely payments. Three Weeks in a row and I'm charged each time. I’ve spent 2 hours today trying to reach support online and by phone, but have had no success. I've tried calling 611 and the 1800 number but you can never get a live person. This…
Inquiry: Verify Original Ownership & Request Receipt - iPhone 6
Good morning/afternoon Verizon. I'm the original owner of an iPhone 6 that I bought from you around 2015. I need to verify my ownership and request a copy of the purchase receipt for my records.
incoming calls on wi-fi
When I am connected to the WiFi, all incoming calls are automatically forwarded to voicemail as if my phone was off. 100% their customer service line is designed to hang up on you. Definitely switching back to xfinity.
iPad Pro M4 eSIM LOCKED PAID IN FULL
hello! My iPad Pro M4 purchased paid in full, that says everywhere on every site that is sim unlocked, has the eSIM locked, it only has eSIM. What should I do, I am now in Europe with the tablet, and can’t connect to Verizon carrier, I tried connecting to another carrier but it says eSIM NOT COMPATIBLE
Google Pixel 9 Pro suddenly unable to call Iphone 14 or 15
I did not find any reference to this when searching the entries here and I need some help. My 90 year old father was talked into purchasing a Google Pixel 9 Pro. We set it up and it worked fine until 2 weeks ago when suddenly calls he makes to his wife's new iphone stopped going through. At the same time calls to my…
Apple Watch won't activate
I'm losing it!!! Been on the phone close to 3 hours last night with Verizon tech support, getting passed around over and over. No-one can figure out a solution. I can't get my Apple Watch to activate cellular. They ended the night saying..."we'll issue a ticket and someone will call you tomorrow." What!! $100 says no-one…
Block political text messages
How to block the 100's of daily political ads?
Switching SIMs under contract
Hello everyone, I am new here and I just have 2 questions. So my grandma has a Google Pixel 7 that still is under contract with a remaining balance of $500. Anyways, she wanted to try an iPhone to see if she would like it so I gave her my old iPhone 6S Plus for her to try out and took the SIM from her Pixel 7 to the iPhone…
Won’t replace phone
Verizon has gone downhill fast. I had a phone under warranty from November 2024 which means it ends November 2025. The phone stopped turning on. They replaced that phone with a refurbished phone and within less than a week it wouldn’t hold a charge. Now they are saying that it isn’t under warranty???? Like what, you all…
Data Usage
Something is using my data twice a day, every day. What is it and how can I stop it?
Iphone 15 Pro Max Bloqueado
Comprei um celeular na Amazon em janeiro, porém ele estava bloqueado e não percebi, como era um presente que levaria para o Brasil. Cheguei no Brasil em março e o celular está bloqueado, preciso desbloquear como devo proceder? Estou tentando contato por telefone com a Verizion sem sucesso.
Text messages received by a different phone number
Hello, my husband and I both have iPhones. I had both his personal and his work phone numbers together under the same contact. Recently, I had to separate them into two separate contacts because when I would text his personal cell phone number, it would go to his work phone number. This is still an issue even though the…
Is it still possible to activate an iPhone 6s on Verizon
Is it still possible to activate an iPhone 6s on Verizon
wifi calling with airplane mode on -- why is this so hard?
OK, wow! 10 hours with Verizon customer service folks, someone at a verizon store, tech folks, etc. All super helpful and very competent, yet no one can help me solve this. We live in an area with very spotty verizon network coverage (verizon is sending a network extender tomorrow, so already know about that). If I make a…
Biometrics not working samsung s25 ultra
I keep having to sign in with my password. Biometrics will not work at all. I've tried selecting the setting but it just reverts back to signing in
300 Rebate
I got 4 lines and was offered $300 rebate but after multiple tries and phone call Verizon now declines the offer says that deadline has passed. Tracking:1072060642 Finally , the last interaction I had with Verizon Customer Rep told me that I should have used a new phone line number instead of the ported number from…
Iphone
I would like to change my agree I live at *****. You guys still have me at *****. I don't live there no more
dealt with first they didn’t tell me I had to put in for my gift cards then they
This company is the biggest liars I ever dealt with first they didn’t tell me I had to put in for my gift cards then they mess up my bill then they over charge me, lost my trade in phones and then told me that I needed to send each phone in a different box with only one shipping label, then told me on the phone and the…
Unlocking phone
Hello, I'm planning to travel to Korea in a week and have some questions. I heard phones are unlocked after 60 days does this mean any of our verizon phones will work with Korea sim cards?
Charging cable
The charging cable that came with the phone doesn’t work. Anyone else have this issue?
IPHONE XS MAX - US Verizon Locked Policy 2387
Good afternoon! Tell me, on August 19, 2019, I bought a mobile phone that I used until December 14, 2024 and I wanted to give it to my son, after resetting the device and transferring data, I inserted a SIM card and the device reported that it was locked to the operator. All these 5.5 years, I only used this iPhone,…
Calls go into voicemail before I can answer
I just upgraded to the iPhone 16. I will hear my phone ring 2 times and when I try to answer the call it is already in voicemail. The callers tell me it didn’t even ring on their end but went directly into voicemail. It is not on do not disturb or silenced. Please help me,
Sim locked
* Hi, Iam from Pakistan. I bought my IPhone 15 pro from some random guy. This phone show sim locked. I checked and it says it from verizon. I don't know the first owner of this phone. This device is not blacklisted and is Financially clean. Please help how can I get rid of Sim Restrictions?
Any way I can get a Samsung Galaxy watch
This is Amber Nicole I just asking I can get a apple watch from you all
Device Unlocked (iPad)
Hi. I bought a new iPad In Paraguai and it was locked from Verizon. Than, I activated it In a Verizon Plan more than 90 days ago. My iPad is still locked and I cant use any other carrier. And I can’t contact with any support from Verizon. I am outside US, with a still valid Verizon plan and unable to use The iPad with any…
iPhone 16 Pro iMessage won't activate
I recently switched over from T-Mobile to Verizon, and got the a new iPhone 16 pro. I set it up as normal but there is a problem. For some reason, when I go to log into my iCloud, and they text me a code to verify I never receive the code. I tried the call method too, and I never receive the call as well. I go into my…
Didn’t receive gift card
I didn’t receive my gift card went through customer service they say oh you don’t qualify after two months of recording calls and promises to receive it with new dates for nothing. Report them to the federal trade commission cell phone companies need to be held accountable at some time and obviously this is a major problem…
Cannot Activate Apple One Perk
I signed up for apple one individual on 2/6 and have been unable to use it. I have called apple, Verizon and just get no where. It said pending for awhile but then now i can change and remove it in the VZW app but that does not help. We removed the perk and readded it, nothing. Never got the text. Get the no apple services…