Apple
Why is my owned phone blacklisted?
(Background) So I’ve had this phone since late November 2024 and it was fine then, it was all paid off and i could put my service on it. Well since then i’ve had 4 different services and numbers. The last provider i had was verizon and that plan ended sometime around early January this year. I was put on my boyfriends dads…
Late Voicemails
I have a delay in Voicemails showing up on my iphone 14 pro running 17.4.1. Sometimes days late. Dangerous for my job. Any suggestions other than checking VM manually?
Delete email
how do I do a delete all before one month
Is it hard to transfer from one phone to another when you order here online for upgrades?
How hard is it to activate a watch to your number if you have the get a new one but you already have the number set up for one? Also when you order your upgrade are you without service until they receive your trade in? Is it hard transferring from one phone to the other?
Questions about 999-999-9999 and @ showing up on my phone bill
what does it mean when my phone bill on my data usage says that I sent a picture or a video to a 999-999-9999 number and also when it has an @ as someone I sent a message to?
Read texts from someone on my plan
Is it possible to read a text from someone on my plan?
Find my iphone
how can we update new iphone with Find my iphone if it is still on old phone?
Many Spam-Robo calls harassing daily.
Getting 4 robo calls are more per day. The phone show it as spam but the number keeps changing. How can I make it stop?
Support with bill
Harry from New Jersey has a unique way of problem solving and understanding. Such a great help and personality. Answered the phone upset and hung up in a good mood. Went above and beyond to make sure I was satisfied.
Customer service
I recently had the pleasure of working with #Rose in customer service. She helped me upgrade my lines and order a new phone. She was pleasant, knowledgeable and did everything she promised to do which included calling me back on the agreed upon days. Couldn't have had a better experience.
Unable to get group texts
I am unable to get group text messages specifically when one of the messages or one of the phones is an android
No Update on IPhone 17Pro Shipping
I ordered an iPhone 17 Pro on Oct 8th, it says the shipping date is 10/17, today is 10/30. It has not arrived nor has the shipping date been updated. I reached out through the Verizon help in which I chatted with 8 different reps which said they can not look into the details of my order, which doesn’t make sense to me. I…
Spam text message reporting on iOS devices with iOS 26?
With iOS 26 and Messages app, I see that unknown text messages go to the “Unknown Senders “ folder. And I just discovered if I hit Delete, I get a notification that I can delete and report spam, and it shows it gets reported to both “Apple and Verizon” (or Apple and carrier if I try on an older text message). Does this…
T-Mobile wants to authenticate my eSim on my Verizon iPhone 16 Pro
This morning my iPhone showed a flag under General>Settings. It was a T-Mobile message prompting me to authenticate my eSim with them. I am a Verizon customer, why is this happening?
Late Voicemail delivery
For the past month or so, I am receiving voicemails DAYS after they are left. Yesterday (Saturday), two Voicemails from Thursday hit my iPhone 16 pro. This also happened a few weeks ago with another voicemail. They were both business related voicemails and will delay my reply to customers. I am on the most recent iOS.…
I accidentally deleted my esim
I accidentally deleted my esim and my phone is not unlocked, what should I do?
A month and a half of runaround in Cheektowaga (Buffalo), NY
I’ve been with Verizon for 2 years now without any big issues—until now. Mid-September, my employment situation has drastically changed for the worst, for me. Unfortunately, I had to keep changing my payment arrangements because of it, and still wasn’t able to cancel, even if I had one more day to change it. Trying to…
Customer service
I’ve been calling customer service for my order status (iphone 17pro max) and no one at the store and over the phone can’t process my payment. The people don’t know what they’re doing they have, switching me from departme to another department just because they can’t procees my payment in order to get my 2 phones shipped.…
17 pro max order complications
Placed an order for 2 17 pro max and one pro on September 26th…today I’m told order was cancelled as it was supposed to ship but my pymt method declined…after 4 hours on the phone w Verizon it was declined because their fraud department held the order and ended up kicking out my pymt method so it blocked the order and…
RCS waiting to activate
Is anyone else having this issue? My messages app on my iPhone is stuck at “waiting to activate” under RCS. I’ve spent days with Verizon support and 11 hours yesterday including 2 at a Verizon store. Still nothing. Verizon support is no use. I can’t send or more importantly receive most messages from Android users. I’m at…
iMessage activation
Hello. Last night, my mother and I just ported over our phone numbers from AT&T to Verizon and set up our new iPhone 17 pros. Everything seems to work and we have service, however for some reason my phone won’t allow me to activate iMessages using my phone number, and it’s only activating using my email for my apple…
If my wife sends me an SMS message it's blocked but iMessages go through fine. How to fix on my end?
If my wife sends me a text, she receives this message: you have been blocked from originating messages to [my number]. If she sends me a message via iMessage it comes through fine. Obviously I have not blocked my wife's messages. And, I am sure I am missing messages from other people and companies which is a huge issue.…
Delayed voicemails pixel 9 pro
Voicemails are delayed 12-24 hours on my Google Pixel 9 Pro. The Verizon store rep said it is a Verizon issue but the 3 other phones on my plan get voicemails timely.. I have tried everything & still have the problem Thinking of switching carriers as Verizon provided no relief.
Add second phone number to iPhone 17 pro
iPhone shows cellular and wi-fi connection in upper right corner. When I try to add a number from an old phone which is still active, phone says I’m not connected! Thank You for any help
IMEI Blacklisted
I have an iPhone 15 Pro Max bought in Finland. The phone was subscribed to from Verizon, which was owned by my sister, she lives in the USA. When I arrived in Finland in the spring of 2024, I informed my sister that she would inform Verizon that the subscription could be canceled because I no longer needed it. My sister…
Request for Assistance with Unlocking iPhone
Dear Support Team, I hope this email reaches the appropriate support department. I received an iPhone as a gift from a relative in the USA. Unfortunately, the device is locked. When my relative purchased it, he was unaware of the unlocking process and assumed it could be easily resolved in my country. However, I have tried…
RCS MESSAGES
Can’t text androids, RCS keeps saying waiting on activation, I did everything possible to fix, nothing works
AirPods Sound Distortion on iPhone 16 Pro Max Calls (Metallic/Robotic Voice)
Hi everyone, I’m having a persistent issue with my AirPods only during phone calls on my iPhone 16 Pro Max, and I’d like to see if anyone else has run into this with Verizon service. Here’s what happens: * The problem occurs only on my iPhone 16 Pro Max. * The other person’s voice sounds tinny/metallic, laggy, robotic…
Call forward single number
I want to have all calls from a certain number forwarded to another phone on our plan. For example, when Phone Number X calls phone A, the call will forward to phone B. All other calls to phone A do not get forwarded. Any way to do this?
iPhone 17 pro max back order
I ordered the iPhone 17 pro max on 10/08. I paid for two day delivery and it says estimated ship date is 10/24? Havint got any updates either since I ordered. Is shippment on time? Will I get a refund on the 2 day shipping?