Apple
IPhone 16 keeps going to voicemail after one ring
IPhone 16 keeps going to voicemail after one ring. I have tried airplane mode being off I have checked focus and I did a reset and it is still happening. I followed everything on the internet to do. I was on your support for an hour with them to transfer and hang up on me. No call back.
Billing issues
Do you think a $600 and $800 bill is reasonable? International call charges in countries that included ! like canada and Alaska!! Worst customer service that will Not help you. Have called 4 times and issue not solved!
Should i buy a verizon locked iphone 15 pro that has not been opened/used?
Can i do anything to unlock it if i buy it?
Apple One Perk Can’t Setup
“In Progress” - MyVerizon App “Wait 15 min, wait a few hours, wait 24 hours to activate” - Verizon Reps “Sorry that is a Verizon issue- Apple Tech Those are just some of the lines you will expect to get when you activate Apple One Perk individual or family and it fails.I switched plans from Get Unlimited to Ultimate…
Verizon call filter issue
I used to be able to swipe left on call history and it would open the Verizon call filter app and all I had to do was report. Now it will only open the app. Everything else, I have to enter it in manually.
File a Complaint against Verizon store
I am trying to file a complaint against a Verizon store to the corporate office. I was treated very rude. I was gonna make a new plan using existing numbers and walked into the store to make things easier and I got told to call customer service. I called customer service and got nowhere unfortunately and really tried every…
iphone unlock
Hello, I’m currently outside the U.S., contacting you from Georgia (the country), and I’ve been unable to reach international hotline. my brother sent it from u.s.a but can't use it I need help unlocking my iPhone 16 Pro Max, which is locked to Verizon. I believe the device should be eligible for unlocking (or I would like…
Account hacked/Apple iPhone and Google Account being monitored/identity theft
* Ty HELP! I need someon who has info on ‘HOW’ to find out who is behind all of this madness and how to get the person responsible to not only be stopped, but also held accountable for the crimes and atrocities that they have committed against me. Short story, LONG - my Verizon account was ‘suspended’ for suspicious…
error in Verizon Call Filter
In Verizon Call Filter with my iPhone SE (17.3.1), I press "Get started". It grinds and grinds, and displays "checking account status". Finally it comes back with "We couldn't authenticate your device". This has been happening for weeks. What's the problem? My phone works perfectly otherwise. I see this issue asked about a…
Not receiving calls going straight to voicemail, no missed calls - get text that say tried to call
Started January '25 - hit or miss in receiving calls, also calls are being dropped more often. Spoke with Verizon, reset the network, checked for outages, and replaced one of the phones (this issue occurs on all phones). Verizon initially suggested updating the network, but no change was observed. Business phones so NEED…
iPhone 15 Pro Max not receiving calls
I have Verizon and have a iPhone 15 Pro Max. Phone makes calls, sends/receives texts but will not receive incoming calls. When someone calls me, it goes straight to vm.
Verizon Wireless
Verizon Wireless is without a doubt the WORST company I have ever dealt with in my life. Their service is garbage — constant dropped calls, slow data, and terrible coverage even in big cities. Their customer service is a complete joke. You’ll waste hours on hold only to talk to someone who can’t fix anything and doesn’t…
Text messages vanishing
Today (8-10-25) I received a text - I read the badge/banner thingy - but when I opened Messages it wasn't there. Not only that, but the thread itself was there twice. About 20 minutes later, the missing text appeared. Then, later today, a similar thing happened on my husband's phone: he got a text - a very important text I…
Text
How do i sign in and look up all my recent texts
Chris from Customer Service
I’m a week late but I received the best customer service thanks to Chris! Chris if you see this thankyouuu! He was so helpful and patient. He helped me to not only upgrade, but get a better deal on my bill with even adding another device! I’ve had my phone for YEARS and was welllllll overdue for an upgrade and he helped…
Verizon Canceled My iPhone 14 Pro Order After Verification
My name is Allen Styner, and I am reaching out to request immediate assistance regarding a recent order I placed for a certified refurbished iPhone 14 Pro. After placing my order, I received a message stating: > “Unfortunately, we weren’t able to validate the information you provided for the order listed below. If no…
Any solution to Apple One issues?
I've tried signing up for Apple One many many times with no success. So today, I decided to see if a chat rep could get it working. Nope, though I did get closer, made it to the point of it telling me; This phone number could not be verified for this subscription. Contact Verizon for help. Since I've already contacted…
Cannot Register my Apple One Perk
I recently switched from the Play More plan to the Unlimited Ultimate plan. I added the Apple One perk, so I am enrolled. However, I cannot get to the next step to register and actually activate Apple One to use it. It has been 4 days now and it still says pending. I have talked to multiple live agents as well as the…
Cannot receive Facebook 32665 short code sms
I am unable to receive short code messages from Facebook 32665. These are required in order to log in to facebook. I have checked and disabled all spam blockers, but I'm still not able to receive short codes. I also can't send commands and receive a response from 32665 ie. fbook, on, fb, etc. Please help-- I can't use my…
Transferring text messages to an email address
I’m trying to transfer text messages to an email address. Does anyone know how to do that?
25 YEAR CUSTOMER
This is my story from a Verizon location in Eugene, Oregon (Coburg Rd location) and subsequently Verizon customer service. DO NOT BUY A PHONE AT THIS LOCATION!!! I originally reviewed this story positively, 2 years ago. I commended them on their customer service. Then came the end of 2024 and I needed a new phone. I…
apple one family plan is operate by Apple or Verizon?
I have five family members but one is not use Verizon service, can he join the plan?
Not able to open websites and watch videos when WiFi is turned off
Help everyone. I have an #iphone16 and have #verizon as a carrier. My phone is new to me after upgrading from a previous version. I’m noticing that my cellular data seems to have been affected. Not sure when it all started but for whatever reason now I can’t seem to connect to certain websites or watch videos when not…
Growing list of Verizon connectivity issues
I have had a growing list of problems with Verizon. I have checked both my at home providers for wifi (which has changed from Centurytel/Brightspeed to Spectrum), called Verizon customer support and have reached out to Apple multiple times. We are a family of Apple users with different devices, living in different…
SOS Mode
Why does my phone keep going into SOS mode and dropping calls. This has been happening for months now on all our phones. We have had verizon for years and no issues, then the last few months. Sos mode all the time. I am tired of having to go into airplane mode and out or turn my phone on and off. I do not want to reset my…
Lose Valued customer discount if upgrade through Apple?
Will I lose my 20 dollar Valued Customer discount on my account if I upgrade my phone through Apple instead of Verizon?
Locked iPhone 7
Hi I just bought an iPhone 7 but it’s locked and I’m in a country that doesn’t support Verizon please help how can I unlock it
Verizon Customer Service
I am drained from the amount of effort it took just to fix an account owner issue. We had a plan and the account owner left so I wanted to make myself the owner or make a new account. But I had to go through so much trouble. Here log of what happened: started call customer service-told me to go to store store-told me to go…
Issue with iPhone 15 promax Not Unlocking After 60 Days
Dear Verizon Customer Support, I hope you are doing well. I recently purchased an iPhone from the United States and activated it with Verizon. As per Verizon's policy, the phone should automatically unlock after 60 days, allowing me to use a SIM card from a different carrier. However, despite the 60-day period passing, I…
Trade-in cancellation stuck in pending. IMEI not available for new trade-in order
I created an order for a new Iphone 15, which involved trading in my old Iphone 12 for $1000 in credits. The order was cancelled, which should have cancelled the trade-in submission. The trade-in submission still shows "Pending" for over a week. This is not allowing my Iphone 12's IMEI number to be used for a new trade-in…