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Customer service
I switched my service over in October. After 50+ hours speaking with online support, I finally went into a Verizon store. Issue after issue with my account resulted in more wasted time and more visits. My account ended up being canceled and a new account added. The cost has been 4x+ what I originally agreed to. My 'free…
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Black Friday Promo
On Black Friday 2024 I bought a Samsung Galaxy s24 ultra and I was given the opportunity to also get a tablet which I accepted for $10 more a month which actually ended up being $20, anyways also I had the choice between a smartwatch or a Xbox gift package of wireless headset a wireless controller and a $50 gift card for…
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Being charged for a free ipad
Can you please explain why I am being charged $500.00 for a free iPad????
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Gift card
Hello, I moved to verizon wireless and purchased 4 Apple phone on-line on August 20, 2024. I was told that I should be getting $200 gift card. I didn't get that yet. I tried to chat with Verizon but that seems not very useful. I also used the website vrz.com/rebate for rebate claim, it did not work either. Can you tell me…
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$200 Gift Card REBATE ISSUE
Starting to get very upset here. After finally working with support on the forums to get my rebate offer activate to my account. I woke up to an email that stated you were unable to process my rebate because my line was disconnected. However my line has NEVER been disconnected. Now I am unsure on how to resubmit because…
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verizon cannot find $300 switcher rebate after taking my money!
I ported a number from a different carrier to verizon (added a new line to verizon), because verizon was advertising a $300 switcher rebate. I added a line, and now verizon is conventiently flat out refusing there was a switcher promotion in late December (I added the line on 12/23/24). The switcher rebate was advertised…
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Rebate
I purchased iphone16 on 11-12-24 and received the email to remind me of the rebate, but when I click the link I need a promotion code for the rebate. Where do I find this information?
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New purchase order offer
Verizon - this post has been made hundreds of times. I just added a new line (iPad air) and prior to checking out an offer stating if I went through with the order I would get a $200 gift card. I accepted and completed the order. Every verizon employee tells me different. One said I would receive s random email in the…
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Retreiving gift card from holiday purchase
How do I receive my gift card? I clicked on the email, and it takes me a screen that states that I don't have any notifications at the moment. Will not let me attach screen shot
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Challenges with switcher rebate? Try these steps.
THIS POST IS FOR ALL THE PEOPLE WHO ARE HAVING CHALLENGES ACCESSING THEIR VERIZON CELL PHONE SWITCHER REBATES. PLEASE NOTE: None of the below is guaranteed to get you the rebate but might save you countless hours and frustration. I hope this helps. OK, NOW ONTO THE TIPS FOR SUBMITTING YOUR REBATE… The information below is…
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$100 Switcher Rebate
I'm a new Verizon customer as of November 27 2024, porting 4 lines over from another provider. I placed my order at a corporate store in the Houston TX suburbs. My receipt shows that, for each phone, I qualify for a $100 "switcher rebate" that needs to be redeemed by 26 January 2025. I was told to wait ~1 week, then check…
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I got my free samsung 75 inch tv from verizon
I'm very happy about my tv
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Help!
Still don’t have the promotion from my purchase in November, 2023. Yes, that’s right 2023! More than a year ago. I have spent numerous hours with numerous agents including tech. Now I’m being disconnected from chats and phone calls. Several agents have tried to fix the problem. They find errors and promise to get back to…
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redeem $200X2 gift card due by Nov 18
Hi i called and chatted with multiple rep and they had no idea on how to initiate a redemption of $200 verizon gift card that was promised to me as part of switching to verizon.
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Free TV offer is missing from my account
I received an email letting me know I am now eligible for a free Samsung TV for switching my plan. However, my account doesn't have the "tile" under my Plans page to get the code to redeem. We’re happy to let you know that your purchase makes you eligible for a Samsung TV. * Redeem your Samsung TV offer within 60 days.…
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Rebate
am a new customer since November and I was told I would get a 300 dollar rebate per line. I received my confirmation numbers per line but still in pending review. It has been two months and many hours with cistomer services trying to get this resolved . Can someone help?
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VERIZON DROPPED MY DISCOUNT
I am with Verizon for over 11 years and I had a loyalty discount of 40$ on my plan. And after I kept looking on the Verizon webpage found discount page where said try more discount to see how much you can save, so I added Nurse discount for 25$ monthly. Next month I had a surprise. My bill increased. I contacted them and I…
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Issue with activating Netflix subscription in the Peacock-Netflix bundle.
I signed up yesterday as well and same problem. After hours and hours on phone and in chat, they told me its Netflix issue, even with pages upon pages in this forum of this issue going back over 18 months with this promotion, the Paramount/Netflix, AMC/Netflix, Max/Netflix and others. I called Netflix, the person I spoke…
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Have not received my Costco giftcards
Hi there, I switched to Verizon over 8 months ago in a Costco and have not received my gift cards I was promised. Please assist.
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Verizion promotion.
I’ve been a victim of verizon promotion for about 7 months. Every month I try to contact supervisors, be on the phone for hours, always got promises but the problem was never resolved. why 7 months after signed up for 3 lines, and traded in my phone, I still being charged for 3 phones that’s supposed to be free? Where are…
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Never rec75 inch samsung tv link
I upgraded on November 29th, and still no link or email. I've called support multiple times and all they said is we've put a ticket in. Where is my free t?V?That I signed up for when upgrading to the new samsung
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Beware $200 pop up swindle in app
I was shown a pop up in the Verizon app for a $200 credit if I completed the purchase of an iPhone 16 pro max that I had saved in my cart. I completed the purchase but never got the credit even after a month. I called the customer service and spent 2+ hours on the phone but customer care pretended as if they don’t even…
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200 REBATE
I have not been able to apply for my rebate for switching from AT&T to verizon. I was suppose to get 200.00 per line and i ported 2 lines. I was told to go to verizon.com/rebate with no avail on where to apply and submit my promo code to get the credit! CAN SOMEONE HELP WITH THIS CRAZYNESS THAT EVERYONE ELSE IS HAVING…
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300$ gift card again.
and I received it all set so I dont need to complain now lol
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Black Friday free phone
Traded in for a free Samsung phone for a Black Friday deal. Was told phone credit would be on bill the following Monday. Current bill has charge for "free " phone and no credit. Next estimated bill also shows no credit. Why am I paying for a "free" phone?
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Samsung tv
Still waiting on my Email regarding the tv. I was waiting on a check up call today that never came beginning to think the tv offer was a joke been a loyal verizon costumer for almost 10 years this has me very upset
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Was not given $200 Rebate Promo Code for switching from T-Mobile
I just switched to Verizon from T-Mobile on 11-29-25 at a Verizon authorized store. I was told and the receipt says i have a $200 rebate. I went to the link provided on the receipt but is asking for a Promo code to redeem the rebate. I was not given promo code on the paper receipt or through email. How do i get this code…
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Promotional Gift Cards not Received
On 02DEC2024, I transferred two lines from another mobile provider. I was informed by the associate working with me that I would receive two (2) Visa gift cards, worth $200 each, within two to three weeks after the close of the transaction. Four weeks have elapsed since 02DEC2024, and I still have not received any form of…
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Can't exchange phone during return period due to promo?
I'm a new Verizon customer. I bought four phones for the household. On my own phone, I took advantage of the $1,000 promotional credit to get an iPhone 16 Pro. The extended holiday return period as stated on my paperwork is January 12. I've decided that I don't like the iPhone 16 Pro. I'm used to larger (Plus/Max-sized)…
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The $300 “gift card” for switching carriers is a sc*m
I switched carriers to Verizon from TMobile on 11/25/24 with the understanding that I would get a $300 for signing up. Nothing was ever communicated following this. I called 2 days later and after they switched my number over, I was told I’d receive something in 3 business days. Nothing. I called and chatted multiple times…