LTE Network Extenders
Samsung S22 can't find new extender
I received a new extender to replace the earlier one that worked great but was no longer supported. Now my Samsung S22 can't find the extender when scanned and the phone connection / service went from tolerable to horrible. They replaced the new one with another and 2 technicians later, I have no network service, only call…
4gLTE Network Extender Cannot access manage menu on verizon menu
I am trying to find out how to change my netowrk to closed instead of open I found the manage portal on my devices on the website but it just hangs while loading. I tried to change it through its gateway but it doesnt allow me to change it there.
Verizon LTE Network Extender (ASKey sFemto3) - Yet Another Closed Access Fault
Hate to be another "me too" post, but this path seems to be the best (only?) way to get in touch with qualified Verizon staff. I have a new ASKey network extender (actually, replacing an older one that failed... which replaced another one that failed). It's installed at a location that's too close to traffic for the…
LTE Network Extender Closed Access
I have a LTE Network Extender which I would like to make closed. To do so I need to create a contact list, on the verizon.com device management page. However, I get this error: Even though the number added is on the account.
LTE network extender not working
My Verizon lte network extender has worked for years. Now it has a white solid light but no display. Factory reset didn’t work.
Activating my LTE Network Extender
So short story: service suddenly became terrible in my home. iPhone would sit on SOS mode. Only happens at this location. Now it's connecting by only 2 bars. Verizon tells me I should put in extender. Fast forward: I get the extender. Get it connected, showing like 10/10 satellites but still "not under coverage" when I…
Network Extender with prepaid question
Ok. First off I know the network extender doesn't work with prepaid plan. Here's another scenario. Our son lives in the house with us and has a regular verizon plan with a network extender. So is our prepaid phones not supposed to work with the network extender in the house even though its not with our prepaid plan? if not…
4g LTE Cell Extender Question
I've searched the forums for my question and no luck so here goes. When did Verizon require use of an emulator to hijack your phone camera and take video of the inside of your home as a condition of installation and use of the Lte extender? Happened today. They wouldnt allow installation or use unless I allowed them to do…
Fios Extender connection issue
The Fios wifi Extender that I was sent will not pair with my current router wirelessly. I was sent an extender after having issues with certain spots in my house with wifi signal. The instructions show how to pair the extender wirelessly however after I go thru the process the extender light is solid yellow and will not…
LTE Extender Working - Can't Connect Phone
I live in midtown Manhattan and recent nearby construction has made impossible for me to get more than 1-2 bars inside my residence -- occasionally bounces to zero which makes it impossible to log into many MFA sites since I can't receive codes. I tried to get LTE Extender for free (impossible) so just paid for one. (1)…
Verizon Samsung Network Extenders - ALL of Them
Please post for the benefit of your consumer and business customers - and all those that support them - your plan to End Support (End of Life) for ALL Samsung LTE Network Extenders in 2025, so customers of all types can plan accordingly, in a timelier manner. Playing coy with this information (not overtly publicizing nor…
Free network extender
I keep getting a notification to take action on my account "Improve your coverage with a free network extender." I fill it out, go through all the steps and I keep getting this message: "Unfortunately, we are unable to complete your order at this time. Please try again later."
How can you tell if you are connected to the network extender?
Just installed a network extender, how do I tell if my phone is connected to it??? When I look at the extender it states 0 devices connected.
Network Extender ASK-SFE116 Loses Connection
I have an ASK-SFE116 Network Extender because I barely have one bar in my home (some places only SoS service). Recently the network extender drops the connection through the internet and stops providing service in my home. In order to "fix" the issue I cycle power on the network extender device. Occasionally I must cycle…
Askey LTE Network Extender: Managed Access Feature Issues in MyVerizon Website
Hi there @vzw_customer_support , Is there any update on the fix for the Managed Access Type/Access List options found on the Manage Network Extender page accessed from the MyVerizon website? Background: Users are experiencing the following conditions for the Askey LTE Extender (sFemto3/ASK-SFE116) - 1) The "Edit" links for…
Internet keeps dropping
So I have had it with verizon chat, and phone support and hoping maybe someone here can help. I have had nothing but trouble with my 5g home internet. 2 years of tech support, tickets, 2nd level help, engineering tickets everything. The "rest assured we will fix it" is infuriating! They have replaced my router 3 times.…
My Verizon LTE network extender has Server Error 9A
Network Extender was working fine. Completely stopped working with Server Error 9A at start up.
LTE Network Extender not Connecting with Router
I have been using a Verzone LTE extender in my home for several years with a only a few connection issues. Most recently I have lost cell coverage in my home due to the LTE extender not being able to connect with my router. I have not touched my LTE extender or router, and my router is one provided by Frontier with its…
Cannot manage LTE Network Extender in My Verizon
After a day of my own searching, I was finally able to figure out that Verizon offers a Closed mode to prevent everyone in the neighborhood from taking over your private internet connection. This is the most error prone, poorly designed device I have ever used in my life. Unfortunately, the button on their website sends…
Verizon LTE Network Extender (Askey) and the Hybrid Access List
As recently as a few months ago, I was able to edit and maintain the access list associated with the "Hybrid" access type configuration chosen for my Verizon LTE Network Extender. (sFemto3). Starting a couple months ago, while configuring the device on the Verizon site, I found I could no longer make changes to either the…
Network extender closed access list
I have a network extender from Verizon and it shows up under My Devices. I used it in a condo my wife used to own in Las Vegas for several years and at one time it worked (even though I did have an issue with it being in Open mode). I ended up moving her to Michigan and have poor signal at the new place here too. I booted…
Verizon LTE Network Extender Server Error 5A - How to Register MAC Address with Verizon
I have Verizon Fios as well as Verizon Wireless cell coverage, and I purchased a Verizon LTE Network Extender to improve cell service in my home. Easy enough to connect but getting Server Error 5A, which apparently means means the extender has failed to communicate with Verizon's Certificate Management Platform (CMP)…
LTE Network Extender - Blank Screen
I have 2 Verizon LTE Network Extenders. We used them for a couple of years and then installed a BDA system inside of our building. Recently had an issue with the BDA system so we got the extenders back out. After plugging both in neither of them appear to be booting up. Nothing is shown on the LCD screen of either of them.…
Wrong time provided to connected phones by 4G LTE Extender that can't be fixed?!
My Verizon-brand [Samsung] 4G LTE Extender provides the wrong time to cell phones, and the admin settings on the device only change the time on the device UI menus per the manual (below). You'd think the time would come from the GPS for my location, but instead the time it's using is out in the middle of the ocean. Is…
LTE Network Extender error 6A
Because I have dropped calls and delayed receipt of texts in my home, I have had a new iPhone, 2 extenders sent to me in the last 19 days of support and troubleshooting repetitive chats, calls, texts, visit to the store not one tech can figure out how to make the extender connect. It is IN THE WINDOW, connected to the…
Signal extender
We recently upgraded our iPhone to 16 Pro and hoped our home area signal would increase. Although it didn't, the salesperson said Verizon would check out the signal at our home and give us an extender if they deemed it substandard. How do I get this process started? We have tiny locations around our property that can make…
Network Extender error Server error 9A
Our network extender quit working, after an hour troubleshooting with Verizon Customer Service they decided to send a new one. The new one will not connect and will stop at HeNB Gateway, error fail to reach signaling gateway. I do not have a firewall, our ISP is not blocking any IP addresses
Connecting to Network Extender
I set up my new Verizon LTE network extender. It's connected to WiFi, and I put out the satellite antenna. I opened up the manager site on my computer (assume that means it's connected to the Internet). It shows 9 of 12 satellites connected (showed 10 connected a short while ago). When I dial #48 on my phone, the message…
Verizon wifi extender not connecting
Hello, Verizon just sent me a wifi exter and I can not get it to connect. I have Xfinity/Comcast internet with a Gateway modem. It gives code 5A. I have been on hold with Verizon twice for over 30 minutes to just be disconnected. Very frustrated as I have no idea what I am doing or how to fix it.
esim erased
I was setting up the Verizon LTE extender. After getting it working, my wife's iphone 15 pro max just showed SOS for the cellular status and everything in the Cellular section was erased. I get blocked from Verizon support since the PIN is sent to an inaccessible phone number.