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LTE network extender not working
My Verizon lte network extender has worked for years. Now it has a white solid light but no display. Factory reset didn’t work.
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Activating my LTE Network Extender
So short story: service suddenly became terrible in my home. iPhone would sit on SOS mode. Only happens at this location. Now it's connecting by only 2 bars. Verizon tells me I should put in extender. Fast forward: I get the extender. Get it connected, showing like 10/10 satellites but still "not under coverage" when I…
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4g LTE Cell Extender Question
I've searched the forums for my question and no luck so here goes. When did Verizon require use of an emulator to hijack your phone camera and take video of the inside of your home as a condition of installation and use of the Lte extender? Happened today. They wouldnt allow installation or use unless I allowed them to do…
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Fios Extender connection issue
The Fios wifi Extender that I was sent will not pair with my current router wirelessly. I was sent an extender after having issues with certain spots in my house with wifi signal. The instructions show how to pair the extender wirelessly however after I go thru the process the extender light is solid yellow and will not…
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LTE Extender Working - Can't Connect Phone
I live in midtown Manhattan and recent nearby construction has made impossible for me to get more than 1-2 bars inside my residence -- occasionally bounces to zero which makes it impossible to log into many MFA sites since I can't receive codes. I tried to get LTE Extender for free (impossible) so just paid for one. (1)…
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Verizon Samsung Network Extenders - ALL of Them
Please post for the benefit of your consumer and business customers - and all those that support them - your plan to End Support (End of Life) for ALL Samsung LTE Network Extenders in 2025, so customers of all types can plan accordingly, in a timelier manner. Playing coy with this information (not overtly publicizing nor…
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Free network extender
I keep getting a notification to take action on my account "Improve your coverage with a free network extender." I fill it out, go through all the steps and I keep getting this message: "Unfortunately, we are unable to complete your order at this time. Please try again later."
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Askey LTE Network Extender: Managed Access Feature Issues in MyVerizon Website
Hi there @vzw_customer_support , Is there any update on the fix for the Managed Access Type/Access List options found on the Manage Network Extender page accessed from the MyVerizon website? Background: Users are experiencing the following conditions for the Askey LTE Extender (sFemto3/ASK-SFE116) - 1) The "Edit" links for…
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Internet keeps dropping
So I have had it with verizon chat, and phone support and hoping maybe someone here can help. I have had nothing but trouble with my 5g home internet. 2 years of tech support, tickets, 2nd level help, engineering tickets everything. The "rest assured we will fix it" is infuriating! They have replaced my router 3 times.…
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My Verizon LTE network extender has Server Error 9A
Network Extender was working fine. Completely stopped working with Server Error 9A at start up.
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LTE Network Extender not Connecting with Router
I have been using a Verzone LTE extender in my home for several years with a only a few connection issues. Most recently I have lost cell coverage in my home due to the LTE extender not being able to connect with my router. I have not touched my LTE extender or router, and my router is one provided by Frontier with its…
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Cannot manage LTE Network Extender in My Verizon
After a day of my own searching, I was finally able to figure out that Verizon offers a Closed mode to prevent everyone in the neighborhood from taking over your private internet connection. This is the most error prone, poorly designed device I have ever used in my life. Unfortunately, the button on their website sends…
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Verizon LTE Network Extender (Askey) and the Hybrid Access List
As recently as a few months ago, I was able to edit and maintain the access list associated with the "Hybrid" access type configuration chosen for my Verizon LTE Network Extender. (sFemto3). Starting a couple months ago, while configuring the device on the Verizon site, I found I could no longer make changes to either the…
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Verizon LTE Network Extender Server Error 5A - How to Register MAC Address with Verizon
I have Verizon Fios as well as Verizon Wireless cell coverage, and I purchased a Verizon LTE Network Extender to improve cell service in my home. Easy enough to connect but getting Server Error 5A, which apparently means means the extender has failed to communicate with Verizon's Certificate Management Platform (CMP)…
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LTE Network Extender - Blank Screen
I have 2 Verizon LTE Network Extenders. We used them for a couple of years and then installed a BDA system inside of our building. Recently had an issue with the BDA system so we got the extenders back out. After plugging both in neither of them appear to be booting up. Nothing is shown on the LCD screen of either of them.…
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Wrong time provided to connected phones by 4G LTE Extender that can't be fixed?!
My Verizon-brand [Samsung] 4G LTE Extender provides the wrong time to cell phones, and the admin settings on the device only change the time on the device UI menus per the manual (below). You'd think the time would come from the GPS for my location, but instead the time it's using is out in the middle of the ocean. Is…
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LTE Network Extender error 6A
Because I have dropped calls and delayed receipt of texts in my home, I have had a new iPhone, 2 extenders sent to me in the last 19 days of support and troubleshooting repetitive chats, calls, texts, visit to the store not one tech can figure out how to make the extender connect. It is IN THE WINDOW, connected to the…
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Signal extender
We recently upgraded our iPhone to 16 Pro and hoped our home area signal would increase. Although it didn't, the salesperson said Verizon would check out the signal at our home and give us an extender if they deemed it substandard. How do I get this process started? We have tiny locations around our property that can make…
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Network Extender error Server error 9A
Our network extender quit working, after an hour troubleshooting with Verizon Customer Service they decided to send a new one. The new one will not connect and will stop at HeNB Gateway, error fail to reach signaling gateway. I do not have a firewall, our ISP is not blocking any IP addresses
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Verizon wifi extender not connecting
Hello, Verizon just sent me a wifi exter and I can not get it to connect. I have Xfinity/Comcast internet with a Gateway modem. It gives code 5A. I have been on hold with Verizon twice for over 30 minutes to just be disconnected. Very frustrated as I have no idea what I am doing or how to fix it.
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esim erased
I was setting up the Verizon LTE extender. After getting it working, my wife's iphone 15 pro max just showed SOS for the cellular status and everything in the Cellular section was erased. I get blocked from Verizon support since the PIN is sent to an inaccessible phone number.
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LTE network extender
Verizon offered to replace my old Samsung network extender for free because it was no longer going to be supported, I agreed to the offer. When the LTE extender arrived could not get it to link up to Verizon. After over FOUR hours of chat, and live help I was told it is not compatible with the 5g Verizon Gateway we use for…
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LTE Signal Booster Stopped Working Suddenly
The new Verizon LTE signal booster sent to replace the old one has worked ok for over a year. Of course after the warranty runs out the thing completely fails. I'm out in the country with no cell service and wifi calling isn't great. Called Verison tech support and they were of no help and just told me to use wifi calling…
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LTE Extender won't connect at home, but works fine with identical internet and modem at neighbor's house
I've used a Verizon Extender for my cell phone for years. It recently stopped working and they sent a new model. The new LTE extender gets stuck on the 9A error, indicating an issue with the Wi-Fi networks LAN/Firewall settings. I spent over 2 hours on the phone with Netgear thinking the problem was my router. I also spoke…
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New LTE Extender
Called the 800 number worked with some tech for 2 hours, can't get the new extender to work. Gave them the MAC, getting message SeGW discovery and IPsec Setup ...I have set the ipaddress in the router to DMZ zone. Still nothing I just got 3 of these for my properties and can't get the first one to work. LONG wait time and…
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lte network extender error 5a
error 5a - the mac address on the back of the extender needs to be added to your account. It took DAYS, but i finally found that if you call tech support, ask for tier 2 tech support (make that INSIST) and they can add the mac address to your account and get it up and running.
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LTE Network Extender SCTP Link failure and IPSEC down
I am getting intermittent, random SCTP and IPSEC failures which causes service drops on my Verizon LTE Network Extender, This is a new unit, I have swapped out the LAN cable, rebooted multiple times and set up NAT port forwarding for ports 4500, 50, 500, and 52428. SCTP link failure [Cleared] SCTP HB failed over criteria…
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Brand New Verizon LTE network extender has Server Error 9A
Rerplacemeent Verizon LTE network extender has Server Error 9A, the network is yours, nothing in the box w/r/t config) plugged it into the LAN hub (as my old one was) and starts up and just reports back: Server Error 9A
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Add LTE Network Extender to my Verizon account
Hello, I recently purchased a used LTE Network Extender that I am now trying to get added to my account. Activation proceeds until the SeGW Server stage and hangs there; the status page shows Reachable Auth Fail for the IPSec SeGW section. I have called in but was unsuccessful in getting the device registered. Relevant…
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Time zone changed on my iPhones when using LTE 4G Network Extender
I was notified by Verizon that the use of my older network extender was not going to be covered anymore and that I was going to have to upgrade to a newer version. I was to place an order for the newer model and to replace my older one. After doing so, the newer one has changed my time zone from the mountain time zone,…