The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned something amazing is on the way!
From yesterday's posting, I was told that due to suppliers' constraint, a gift card was being offered, and did I opt for that? I haven't seen any offers and still waiting on gift card. I'm retired, so this is my new part time job, getting what's owed. We moved from Comcast to Verizon June 1. Installation quick and smooth.…
We moved from Comcast to Verizon June 1. Installation quick and smooth. We were promised 2 x 200 gift cards, Nintendo Switch and JBL Party box. told we had to wait 65 days after signing up. Many numerous calls to numerous numbers. First, they sent us to the special gift card support number, and they redeemed it for us.…
I decided to hook my nephew up with a phone and smart watch for his birthday - and ordered online with items noted as “in stock” at my local store. The website told me the order would be ready in 2 hours. 5 hours later I went to the store, and they told me it’s “in transit” and they don’t know when it will arrive - saying…
I returned my router to Verizon a year ago and I just noticed that it is still listed on my account. I have the UPS tracking number, but since its old UPS won't give me the POD unless I tell them the name and address of recipeint does anyone have the name and address of the Alburtus, PA facility as it is written on the UPS…
I want to see my order status
I am new to this forum and writing because I have been trying to get a live agent to address my problem and it is impossible for them to solve anything. They say they will call back in a few days, and weeks go by and the promise is just that, an empty promise. This case is a matter of not receiving some of the rewards…
I have been unable to view my order status via the my Verizon website or app. Similarly, I am not able to view my bill summary through these means. I also tried calling support, but every time I reply to the automated questions, I get disconnected right after I say I don’t know my PIN number and the automation cautions me…
i have an order on my account that stuck on on my account and it been there since last month i make any changes on my account to my plans or services because of it see the pic below that be there since last month
hi ever since last month my account has said "Your order is pending." ... "Your current plan will be updated in about 5 minutes, and you may then place any additional orders." and it is keeping me from placing orders on my account i would like to have that remove from my account i been calling about that ever since and it…
For two months my account has said "Your order is pending." ... "Your current plan will be updated in about 5 minutes, and you may then place any additional orders." I have contacted support five times: three calls and two chats. Each time the rep has verified that the order was completed in May. In the third and fourth…