Fios Home Internet Deals
Welcome Reward
Did you redeem your Fios Welcome Bonus, receive an email stating you'd receive your reward within seven to ten days, and then receive nothing? Check your Spam folder for emails from "sendgrid" or "hawkmarketplace." I redeemed my Amazon gift card offer the same day as my welcome bonus. The Amazon-related email came from…
Verizon Fios Welcome Bonus Link
I received an email from Verizon on 1/14/2026 saying "Great news - your reward is on its way. We'll send it to you via email within seven to ten business days." I followed the instructions. I still haven't received another email and don't see the link referred to in the email. Can you help? Thanks.
Has anyone had trouble REDEEMING Home Internet promotion for Samsung TV/Tablet?
All terms of promotion have been met with our account, but it is not a simple process to redeem for the advertised free TV or tablet. Has anyone experienced this as well?
No Gift Card Received
I’m posting here because my issue has not been resolved through normal support channels. I requested my Verizon reward gift card on December 22, and the confirmation stated it would be delivered within 5–7 business days. I did receive the Nintendo gift card associated with the promotion, but I never received the Verizon…
Student discount renewal not working
I am facing a problem with the student discount renewal not working. I have been trying to contact support throughout the day and they are saying issue is with ID.me
Didn’t receive one of the two $200 verizon gift cards
Verizon had an offer for several gift cards once I got Fios. I received everything except for the last $200 verizon gift card. It was redeemed 11/7/25 but I never received the email with the gift card information. Any way I can still receive it??
JBL Offer Redemption
I signed up for Verizon Home Internet back in July from Spectrum in part because of the offers, and I have only successfully redeemed one of the offers. I successfully redeemed the Amazon gift card offer, but I am still having issues with redeeming the JBL PartyBox. I have waited the 65 days I saw online and tried other…
Verizon Amazon Gift Card
Hi, I have been a Verizon Fios customer for more than 10 years. I recently moved and got this offer that I would get a $200 gift card. But I haven't received that gift card, and it's been more than 4 months. How can I access that gift card? Where would I find the gift card code?
Gift Card Redemption Link is Failing with Bad Request Error
Getting this error with header "400 Bad Request" when trying to redeem my $200 gift card offer after logging in to Home Offers: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.
Bad Request Error preventing Amazon gift card redemption
I am unable to redeem my Amazon gift card. When I go to my "Home Offers" page and click to redeem my gift card, I am redirected to a page that says: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. This happens 100% of the time.
Amazon and Verizon Gift Cards
I redeemed my Verizon gift card on 10/13/2025. Verizon said I would get an email with the rewards card in 7-10 business days. Still NO email with the card. I am supposed to get a $100 Amazon gift card - I have tried in the app, on my Mac and on a Chromebook and when I click the Amazon Gift Card link I get. 400 Bad Error.…
I can’t redeem my $200 Verizon Gift Card
I have exactly the same problem. I was supposed to get a $200 gift card for connecting to Fios. My account did indeed say I could pick up the gift after October 8th. After October 8th, the message simply disappeared. Chatting with Verizon has yielded no results. I've already wasted 3-4 hours of my time chatting and trying…
Home offers
I have a 100$ gc pending. Tried collecting it from email link and it takes me to error page and online takes me to a different error page. It says "bad access because header exceeds". ... something like that. What is it? I got a new email from a rep, talked to 2 people and both said it should work without a problem. I saw…
$100 Amazon Gift Card Fios Sign Up
When I signed up for Fios wifi, it was part of my offer to recieve a $100 Amazon giftcard, and I have recieved no communication about recieving such, nor can I find it on my verizon account.
JBL speaker redemption
I redeemed my JBL Clip 5 speaker reward on 09/24/ 2025. I received an email confirming my order was shipped on 09/25/2025 with tracking number. It's been one month but I have not received it. Fedex tracking shows shipping information was sent on 09/25/2025 but it has not got the package. Trying to reach Verizon Redemption…
Home Offer Redemption Issues
I received notification that my offers are ready to redeem for my $200 Verizon and $200, $50 amazon cards as part of my sign up bonus for fios internet. When I try to claim it tells me my bill is past due which it is not. My bill has been paid on time and in fact shows a 0 balance and isn’t due until September 20th. What…
JBL Speaker & Nintendo Switch Not Received
I've been a Verizon Mobile customer for 7 years. I was told I was eligible for a free JBL speaker and Nintendo Switch if I signed up for Fios Home Internet. I signed up, waited the required two months, and redeemed the offer. Since then, I’ve contacted Verizon multiple times—by phone, chat, and through escalations. Each…
Missing gift card and being ghosted by support
I was promised a $100 Amazon gift card when I signed up for my Fios home internet back in July. I was told I had to wait 60 days after start of service to redeem it, which has now well passed. I haven't received any emails about redeeming it and I don't see it in my reward center. I need some help with this. Mods - I know…
Not able to redeem $200 Gift Card or Switch
I have been trying to redeem my home offers for signing up. When I click on redeem offer for gift card it says page unresponsive. I also redeemed for Switch and JBL 2 months ago and got order number but nobody can tell me the status. Please help I have spent a ton of time calling and nobody can help
Advertising Issue
Few months ago , i got approached by verizon reps , at my home pitching the Fios service, prior to this i was still being serviced by xfinity . little did i know that the service i was on was far better than the Fios being pitched to me. But the only thing that really attracted me was the offer that was stipulated in the…
Verizon Perks, waiting over 4 months since June 1 FIOS installation
Many calls, many phone numbers, many promises, no gift cards or JBL party box, which if you go to buy one it says delays of 3-5 months. An electronic gift card takes like 10 seconds to be received once the key is pressed by Verizon. Their computers must be using a competitor's internet to communicate. This is ridiculous…
Can't redeem Home Offers
I trying to redeem my home offers, but it doesn't work. How do I get the verizon gift cards.
Gift Card Redemption Not Working
I’m writing as a very frustrated customer. When I originally joined Verizon Fios, I was promised a $200 Verizon Gift Card and two Amazon Gift Cards as part of my signup perks. It has now been over 60 days since my account was created, and I still have not been able to redeem any of them. Every time I attempt to redeem the…
Trouble claiming $50 Verizon Gift Card
I have been with Fios for 65 days so I received emails to claim $100 in Amazon and two $50 Verizon gift cards. I was able to claim Amazon, however for the Verizon gift cards I keep getting the following message: "We cannot process your request at this time. Please try again later or call 1-844-236-4769 for assistance." I…
400 Samsung Promotion at Best Buy
How do you receive the promotion promo code. My internet was installed but I have not received the promo code to use on a Samsung product at best buy. please help.
Fios Welcome Bonus?
I've seen a bunch of posts on this but no clear resolution so here we go... I received a link to redeem a gift card as part of my move over to Fios. I redeemed on 6/16, got an email that said to expect e-delivery within 7-10 days and that was the last message I got. The message mentions logging in to MyVerizon and clicking…
Issue with Damaged Samsung TV from Fios Promo
Hi, Regarding the Fios home promo with the free Samsung 43” TV—I just received mine, and unsurprisingly, it arrived completely damaged. I checked Reddit and community forums and saw multiple similar complaints. I’ve already returned it to Samsung, but I’m concerned about what happens if the replacement is also damaged.…
Cannot redeem Meta Rayban offer despite getting verizon email and promo code
I received the email from Verizon to claim the Meta Rayban offer. I followed all instructions and copied the code, went to the website, added the Meta Raybans to my cart, pasted the promo code into the promo code field in the cart and pressed apply. Instead of applying the credit to make the glasses free, I just get an…
Best Buy/Samsung promo code not working
I received the promotion code for $400 off select Samsung items at Best Buy upon getting 1 gig Fios installed today. The code does not work on the Best Buy website - wondering how best to go about getting a properly working code in the least amount of time. Thanks!
Verizon FiOS Promotion Delay - Backordered and No Updates
I redeemed the Nintendo Switch and JBL speaker after completing the 60-day requirement and keeping my account in good standing. * It has now been 1 month and 7 days since then, and I still haven’t received either item. The first time I contacted customer service, they told me the order is now going to be shipped and I…