Mobile Devices (Archive)
No internet orbic
Orbic MiFi has excellent connection strength but no internet. I have turned it off and on, reset using the button on the back, and taken out the battery and replaced it. The battery was fully charged and is at 94% right now .
Hotspot throttles when I connect laptop to VPN
I used to have an S21 and upgraded to an S23. Whenever I connect my work laptop to the hotspot then our company VPN, It basically deems itself unusable. I did not have this issue before on the S21. I confirmed it is indeed the hotspot because the issue also persists on a different laptop.
Verizon/Asurion Protection Plans
This is a PSA/warning to anyone considering getting the Verizon/Asurion protection plans - Don't Do It! It's a waste of your money and time! We have all of our devices through Verizon and have the Asurion insurance/protection plans to go along with them. My daughter dropped her iPad and cracked the screen. I've now filed 3…
New Gizmo 3 watch intermittently cannot talk on phone
New Gizmo 3 watch intermittently cannot talk on phone. I bought a new Gizmo 3 watch so I can talk to my son when he is outside. He can hear me, but I cannot hear him. It is not all the time. He has had it for 1 week. Any update or reason for this? I cannot find an answer online. Thanks
Register a Signal Booster
I am trying to register a cell phone signal booster. I cannot find a link to actually complete the registration. I have found this link: Cell phone signal booster for home | Verizon Wireless Then I click on "Register/Manage Signal Booster" which directs me to: Register Signal Booster (verizonwireless.com) I click on "My…
MiFi 8800L Jetpack for international use?
Hi there, When I bought my Verizon MiFi 8800L jetpack hotspot, the idea was to be able to work remotely on my laptop. I specifically purchased this product because Verizon's website says it works in over 200 countries. Before going abroad, I called Verizon about 3 or 4 times to MAKE VERY SURE that it would actually work in…
Inseego MiFi X PRO 5G UW M3100 hotspot - VZW please report this to product team - Severe packet loss on 5GHz WiFi, and other minor suspected bugs
Received a new M3100 the other day and updated to the latest firmware THN-1.29.1.2 1 [2022-07-29 00:16:49]. After hours and hours of testing I've determined that there's something up with the 5GHz side of the WiFi. Any device connecting via 5GHz suffers severe packet loss - over 10% - on both ipv4 and ipv6. 2.4GHz sees…
Is anyone having location issues with YoutubeTV using the Verizon LTE 4G
I'm using Verizon LTE 4G for my home internet service and I'm having issues with YoutubeTV. YoutubeTV keeps thinking I'm using it outside my home area and is threating to shut the service down.
5G Home Internet Limit On Number of Connected Devices?
Since I can't find a 5G Home Network board, I'm posting this here. Is there a limit to the number of devices that I can attach to the 2.4Gz band of the gateway? I have a lot of smart bulbs and switches as well as laptops, phones , and TV firesticks that need to connect to the internet. Jim
Does Verizon care about loyal very long term customers, or that they have no service?
The short answer is nope. I may have set a record for being a Verizon (and predecessors) customer for a consecutive 31 years and 4 months. Does Verizon care- it would appear that they do not. Not even for bragging rights over T-Mobile or AT&T. Verizon does NOT work in my house anymore and hasn't for two years. It does not…
Registering a new signal booster
I purchased a SureCall Fusion4Home and see in the documentation that I need to register it with my wireless provider (Verizon Wireless). All links on the Verizon site lead to this dead end: https://www.verizonwireless.com/content/wcms/overlays/register-signal-booster.html What is the current process for registering a…
Signal Strength and Internet Getting Slower on MIFI 8800L
I have had my MIFI 8800Lfor two years now. For the first 20 months, the speeds were acceptable for a semi-rural area. My average download was 10 Mbps, Upload: 7 Mbps, Ping: 68 ms, Jitter: 25 ms. My SNR was usually 2:1. Outside signal was usually around -84 dB. Recently I upgraded to the Unlimited 150 G plan. Since May 13th…
DECEIVED / RIPPED OFF BY VERIZON REP
I recently bought a tablet on Dec 28th 2023 and there was a promotional deal going on where you get 500 dollars off the tablet in the form of a bill credit over 36 months. I ended up buying the tablet and putting 600 dollars usd down on it because the rep at the store told me I would get the bill credit applied to my…
Hotspot
How are you doing? Do running for first time using on iphobe
verizon cloud transfer
I need to know how to migrate all of my Verizon Cloud content to a different cloud service since attempts to access my Verizon cloud have been unsuccessful and Verizon support keeps emailing me to tell me my issue has been resolved when it it has not. I've decided to end my 25 year cellular customer history with Verizon…
Signal Booster
I need help with registering a cell booster so that i can get better coverage in my house.. I purchased a booster from Amazon but it doesnt seem to be working and i was told i needed to regster it.
LTE Extender won’t connect to HeMS Server
Delivered today and stuck on the “connecting to HeMS server” screen for hours. Extender is next to window, antenna in window, and is the only device plugged directly into the wire. Multiple factory resets, also logged in via the ip and reset there as well. No dice.
Ellipsis jetpack
I am paying 12 bucks a month for an ellipsis jet pack I have never set up or used. I was told I really needed it when i bought it several years ago. Now it is obsolete and I can never used it. I tried to stop paying for it. The website told me I could then it told me I couldn't. So which is it? Can I disconnect it or am I…
Can 8800L jetpack work in WISP mode to a router
I want to know if anyone has been able to connect a MiFi8800L using wifi to connect to a router to support 7 people. I'm using an Edimax VR-6478AC V2 router that can use wireless internet service provider (WISP) mode to receive a WiFi signal from Public/Private networks then broadcast the Internet using WiFi to users. The…
Orbic Jetpack admin site unsecured?
We recently purchased and installed an Orbic Speed jetpack. We went to the my.jetpack.com admin site to change the factory password to something more secure. Why is the site unsecured? That makes no sense since the sensitive information is stored there.
Verizon rep lied about adding a new iPad and line
I chatted with a Verizon rep through the app and he convinced me that with a promotion I could get a new iPad 11 pro with no device payments and that he would wave the activation fee if I added it as a new line. He Lied! My next bill is $466 and I do have device payments. The promotion that he promised did not apply to…
Verizon Jetpack MiFi 7730L Swollen Battery
I got a Verizon Jetpack MiFi 7730L from Amazon last August and I've been using it sporadically when I have to work on the go. Over the last week I've realized the device was restarting rather frequently, and today I've noticed the back was popped and the battery is swollen. I contacted Amazon regarding the issue but they…
Jetpack MiFi 8800L Not Recognized?
I have problems occasionally, with this device while is connected intermittently going on and off! I see there are others that, have problems updating the software... So do I! When I click on the directions to a solution, it shows the problem question that was asked, but not the answers to the solution's on that page How…
mifi
What is replacing the 8800 mifi?
Do not get the Asurion service!
If you have any Apple devices I would really recommend just getting AppleCare, Support just sends you to apple anyway even with the device being obviously not in working order. Then they will want me to go to another store to have them look. Nothing like wasting 60 a month for horrible customer service and even worse over…
How can I fix a weak signal to my Verizon Wi-Fi hotspot?
Split Screen in Verizon Message on tablet
How do I turn off or disable the split screen in Verizon message app on my Samsung tablet?
Galaxy Watch 3 LTE Won't Connect
WATCH: Galaxy Watch 3 45mm. PHONE: Samsung FLIP 3 From the moment I bought this watch, and it's own mobile plan, it has NEVER connected to my network. I have reset it to factory setting at least 9 times, gone into a Verizon store and sat with the poor associate for around 2 hours trouble shooting this, until they gave up…
Apple Watch $150 Off
Trying to get the Apple Watch Ultra 2 and when I go to checkout it is not applying the $150 off offer on my account. Anybody else having this issue?
Device registration limit has reached for the Quarter!
I am beyond frustrated with the tv.verizon.com. I am unable to register my macbook air laptops and continue to receive this bizarre error message: Device registration limit has reached for the Quarter!. I've deleted cookies, restarted the router, reached out to tech support. Nothing works. I'm so ready to cancel! Anyone…