LTE Home Internet
Verizon Global Modem USB730L MiFi - GPS Drivers Needed
Hi Everyone, Does anyone have a copy of the GPS Drivers for Windows for this device? Per these instructions: https://www.verizon.com/support/knowledge-base-211967/ I am stuck on step 6. This is the link to download the GPS Drivers: http://production.730.verizon.mifiupdates.com/Windows/730Win.zip But I get "Access Denied"…
Internet
All the time, the wifi is slow and never loads. I know it is not a cell tower issue, as it is sometimes, for 2 seconds, nasa level. But most of the time throughout the day, the ping is thousands and above.
Customer Service Experience
I’ve had ongoing problems over a year with Verizon’s customer service and home internet. I started calling last year around December when my home internet was acting slow. They really never gave any answer as to why just said it was slower speeds that week in my area. Since a year I’ve had 3 device changes and have spent…
Sent back router
I sent back my router but I’m still getting billed for it!
Service has taken a dive
we have enjoyed our wireless home Internet through Verizon for about two years in rural Northeast Oklahoma. In the last four or five months, the service has become increasingly unreliable. What a shame. We will be leaving soon
Billing Issue
I have a billing issue having to do with some credits promised to me. Thanks.
Are There Any Tier 2 Verizon Network Support Persons Available Here?
Are there any actual Tier 2 Verizon network specialists who read these forums? I've been trying to properly get my network issue escalated to Tier 2, but so far I've succeeded only in getting Tier 0 and Tier 1 support, which is insufficient to solving my network problem. This has been going on for over three weeks now,…
Internet always buffering
This is happening for more than 3 months and still Verizon is not able to fix it . They send new LTE internet gateway and after replacing older with newer box , connectivity went from bad to worse . Please suggest some good provider around Oakland County, Michigan
Still No Resolution To A Weak Signal Between Gateway and Tower
I've been communicating here with Verizon representative Jaquetta if she happens to be online now. My Verizon wireless home Internet has not functioned properly for over three weeks now. What I experience is high latency, near-zero upload speeds, and a weak signal from my gateway to the nearby tower. The gateway is…
Signal booster
My cellular connection at home has gotten worse the last few months. I am looking at signal boosters to increase my internet speed. Would a signal booster work with home internet? Do I need a special unit? I am looking at the Surecall Flare 3.0.
LTE network extender is inconsistent
I've got poor cell service at my home and wifi calling wasn't great with my Unify mesh network so I got a 4G LTE Network Extender.I have frequently have poor audio even when making calls in my office which is 5 feet from my extender. It's not all the timne on a call, but there's always a part of a call where I sound bad to…
Email Address to Contact Verizon?
Does anyone know if there's an email address where we can contact Verizon about a complaint or concern? I've had so many issues since I signed up for service in May including my account being set up wrong. Currently, I'm trying to get the rebate that I was promised. I've talked to people over the phone, through chat, and…
Weak Signal on My Home LTE
Hello, I'm writing regarding an ongoing issue with my Verizon LTE Home Internet service that has persisted for over three weeks. My speeds have become severely degraded and my signal appears weak, making the service barely usable. After contacting several Verizon representatives, I finally last night spoke with someone who…
Internet problems
Internets was slow and would lag horribly while trying to watch movies or play games, especially mmos. Got new phones and brought it up and got an upgraded router. Now the Internet is even worse. Now we're being told to wait until 5g is available to our area. Which they have no time frame on. We live in a very populated…
330 day service
hi I was trying to download the free 30 day service activation no commitment and tell her you want to know or not if you want to go with the service and it says that I already had to plan for a year and I have to wait a year but I did not even have a free 30 day service under my email on my phone. This is a brand new…
Restricted bill pay
at the end of August I transferred four lines from a family plan over to a separate account. Ever since then it has been nothing but a disaster. Now my payment is restricted because the payment wouldn’t go through my bank account like it has been for the past 20 years. I had a customer service representative. Try to help…
Won't let me link my services to my account
It won't let me connect or link my devices to my account? I've tried everything and nothing works. Please help
Currently Supported VZW Extenders
Hello! I see that Verizon has three consumer 4G Network Extender models, three Enterprise Network Extender models, and one Enterprise Network Extender model. There are many scattered reports of early models being discontinued. Is there a list of currently supported or end-of-life devices?
Verizon outage in 49424
No cell coverage for most of this area.
Can’t redeem offer
I’m trying to redeem the Amazon gift card for the Home Internet deal that I signed up for. These are the steps it tells me in order to redeem it. * Sign in to your My Verizon account. * Find the “Exclusive Home offers” tile under "Make the most of your plans" and click it to get started. * Choose your desired offer and…
Data usage wrong
I have had a Jetpack for several years, and recently my data tripled. I’ve reported it and spoke with a tech/rep and pretty much have been troubleshooting it myself. It makes no rhyme or reason to how or when I see data being used. Nothing is changing with my home devices. I suspect something on the Verizon side. Has there…
Free Samsung TV offer
Hi, I had a link in my Verizon app saying to click to redeem my free Samsung Tv since I signed up for 5G internet a couple months ago. It said I could redeem anytime after 7/1 it was showing on my Verizon app since the middle of June. I looked on 6/28 and the link is gone I was keeping an eye on it. I cannot find it…
Home Internet Service Issues Past Two Weeks (Zip code 93103)
For the past two weeks my home wireless LTE service has been mostly unusable after nearly three years of no problems with it. Now, it is slow download speeds and about 0 mbs upload speed with a high lag time. I've spoken to Verizon tech support many times, often by reps just reading a script and not really knowing what…
Slow Internet/No Help Area Code 28216
I have been dealing with slow internet speeds since 08/03/25. I lose connection several times a day. I noticed that the there has been a problem with the internet since 08/16/25/ Since I have been monitoring the restoration dates, Verizon has been saying that every 12 hours that the matter would be resolved. Each day its…
Payment Arrangement
I had to switch from Verizon to another carrier. They charged me $1,000. I currently owe $800. I am trying to get a payment arrangement. But they won’t let me. They want me to pay in full which I can’t do. I am homeless and broke and need the payment arrangement.
Customer service
My service rep was great, but I wish she'd have contacted someone with more pull to try and get me our promotion after being told by multiple in-store representatives that I would still be able to keep my perk if the internet didn’t work for me. After being a member of Verizon for almost 8 years. I decided to try their…
size of gateway antenna
I am curious as to the size of the antenna on my 4G LTE gateway. I have the gateway sitting on my windowsill, but the bottom of the gateway sits about 3 inches below the window frame . I wonder if it would help much if I raised it a little. Does the antenna go that low?
Verizon network issue
Hey anybory having issue on iphone 13 with txt? I cannot recivied text customer service did a esim card work for a night next morning no txt no phone no data, been told its an hardware issue, been almost 3 weeks no issue solve, call tmobile connected to their network and its worling perfect!!. What guys think?.
Billing
I have been dealing with Fraudulent charges and Fraudulent transactions on my account since April 2025. To begin I have never I repeat never used my credit card on my Verizon home bill. However I strange charge showed up on 4/23/2025 for $202. Verizon supposedly sent a document to the credit card company and I was going to…
WiFi connectivity
Throughout the day, I've been having trouble with my phone connecting to the WiFi. It connects briefly but then disconnects. This issue is preventing me from streaming to my TV, as my phone can't maintain a stable connection long enough to do so. My TV and laptop don't have any problems, but all of my iPhones seem to…