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Unable to redeem $200 Verizon rebate
It seems like it's a known issue at Verizon, but I'm still unable to redeem the Verizon $200 rebate that I received for a new online order, despite it being shown in my order receipt. Order placed: Aug 28 System installed: September 4 Has anyone been able to resolve this lately? All the posts seem to be from 2024.
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Your rebate center claiming my $200 Verizon gift card invalid?! It is NOT invalid according to your eligibility terms!
Your digital rebate center is claiming my $200 Verizon gift card request is "invalid" and that my "date of purchase wasn't within the eligible dates". I purchased the 5G Home Ultimate internet service on 8/15/25, activated service 3 days later on 8/18/25, and have remained in good standing for over 45 days. This is all…
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Change active vertical
Do I have to contact Verizon to add a domain to be whitelisted, or can I do this myself? Is there a guide to follow?
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How can I get 1gig WiFi speed?
I’ve seen that Verizon offers speeds of up to 1gig download speed well how do I get these speeds?! The service I have now is supposed to be the top plan yet my service drops every 5minutes. I’ve been dealing with this since starting service with them a year ago. I am beyond frustrated and I’m at the point where I’m…
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Service
Is anyone having internet problems in Newberrytown pa area
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How do i change the password on my router
I'd like to change the password on my router
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Mark website as trusted
How do I access my home dashboard to add a trusted website? Currently, I am unable to use a trusted web-based application. thanks
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$200 VERIZON GIFT CARD
I ordered home internet and i redeemed the Amazon gift card already but i cant find a place to redeem my $200 Verizon gift card. Please help. Thank you
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how to get Amazon gift card on my Verizon??
Hi, I purchased 5G Home on 9/22, and I received a Amazon Gift Card Rebate on purchase receipt. It shows that I have to redeem the card on App., but I did not have the promote code and could not find the tab even I tried to follow some suggestion on discussions sections. Could someone assist with the issue? Thank you!
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Switch to 2.4 from 5.0
I'm trying to set up a few devices (doorbell, pool light, garage door opener) and they are all indicating i need to be on 2.4. How do I switch from 5.0 to 2.4?
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$200 Amazon Gift Card
I signed up for the 5G Home Internet service some time ago and have yet to receive any form of notification nor email relating to the promotional $200 Amazon Gift Card.
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How can I change my Wi-Fi password
How do you change your Wi-Fi password so no one else can use it?
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Issues in receiving $200 Verizon gift card
I signed up for 5G wifi and one of the promos I was supposed to get was a $200 Verizon gift card. I never got it. I called and spent an hour on the phone with support. They escalated my issue and said I’d hear back in three days. It’s been 6 days. Looking on the forums, this looks like a very common issue. I’ve been a…
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Promotional Gift Card
How can I receive the promotional gift card as a part of signing up for the home internet plan? As a part of enrolling for my home internet plan, I was supposed to receive a $200 Amazon Gift Card that never came - no rebate code or anything. There was a link sent via email to the Verizon account page that had no option to…
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5G Home Internet Unreliable
Does anyone else experience unreliability of Home 5G? Any suggestions? I have had Verizon 5G home internet for four months now. The first three were OK, not great, a little slow, but at least the service was mostly reliable. The last month has been the exact opposite. On average, we lose connectivity here 1-2 times a day…
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Invalid promo result for signup Verizon 5G Home Internet Ultra??
I signed up for Verizon 5g Home Internet Ultimate with the promos: $400 off best buy coupon - Disappeared from my dashboard before expiry date??? Cant even get proper support about this. $200 Amazon gift card - No status update yet... $200 Verizon gift card - Result: INVALID Invalid reason(s): The line associated with this…
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Did I lose all my 2.4 internet connections?
I switched to 5.0 home internet yesterday, and just realized I have a device with a 2.4 connection. Does that mean I can no longer use it?
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Promotions
These were part of home internet promotions when I signed up for home internet: - Verizon gift card - Amazon gift card - JBL speaker There is no clue in my account that says that I will get these promotions on Aug 31st 2025. Earlier my account view had a tile to show that I can redeem JBL speaker on 31st August but that…
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Why does my network flip back and forth between Las Vegas and Tucson?!
It is so frustrating! Especially between two different time zones! We live in the pacific time zone but receive Arizona time zones SOMETIMES!! Thinking about switching!!
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Internet speeds
Oh, VERIZON THROTTLING by any other name.. is still throttling This is a review of VERY LIMITED ultimate "un"-LIMITED plan, so. Let's dive in. "Unlimited" data has actual data limitations and throttling gates put on once you use a certain amount, or hit the threshold, or "gate" in a billing cycle. Your account will be…
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Get charge in my account after returning the 5G router
Got the trial for a 5G router in late March. I wasn't satisfied with the speed so I returned it at the beginning of April, which was within the 30-day free return period. However, I kept getting messages saying that I got a bill in my account. Today that I received an email saying the same thing. Can anyone help me solve…
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Power outage makes you lose you’re slot
Just so everyone is aware, if you have the Verizon home WiFi. To make sure you have a back up generator, because you will lose your slot and they will give it to someone else, since you’re power went out. That’s what they told me when I spoke to them. Trying to figure out why my WiFi is slow when I’m paying for a decent…
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Nonexistent gift card
so I was supposed to have received my Amazon gift card on September 30. I did not. They have the right email because they have sent me a Samsung card that I cannot use several times. I have chatted and called representatives every day and every day it’s been 24 to 48 hours. I am unable to contact someone from the…
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Purchase Rebate nightmare
I purchased 5g home internet on July 31 and got two rebate promotions. One was $200 Amazon card and the other a $ 200 Verizon card. Well, I was able to claim the Amazon card no problem in my app account but the Verizon one never showed. After 3 phone calls and explaining my situation over a dozen times I now realize there…
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$200 Verizon gift card
I need to know the promo code for my Verizon gift card please! it was for an offer August 2025 and I had just ordered my Verizon wireless. I got a rebate $200 from Amazon, which came up fine and then this one hasn’t came up for the $200 Verizon gift card
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Wrong IP address on 5G Home Internet router
My Verizon 5G Home Internet router came pre-programmed with a Louisiana IP address and I live in Alabama. It wouldn’t be a problem except that live streaming tv gets messed up (news and weather) because of the confused location on YouTube TV. I can fix it temporarily but YouTube TV wants to eventually change the location…
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1 Bar issues with internet and cellular data
Anybody in South Minneapolis and having issues with cellular data and Verizon Wireless internet. My cellular data and my Verizon Wireless internet lags and my phone or iPad can only get 1 bar and can’t get enough signal to open apps. Friends come over and lose cellularLTE signal. I go two blocks and my phone gets full bar…
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Poor Technical Support or customer service for 5G Home Internet
We became Verizon Wireless customers when my husband worked for Verizon Wireless as a cellular technician (2003-2007) in Georgia, Florida and Las Vegas. We stayed with Verizon because the network was usually solid. The Merger of Verizon Wireless and Alltel Wireless caused a sharp decline in customer service and network…
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Can't redeem Amazon Gift Card
I recently got 5G Home internet and was supposed to get a $150 Amazon gift card. The only instructions I received to redeem the gift card was a link on order invoice stating to redeem by Nov 28, 2025 at m.vzw.com/rebatenotification. When I click on the link it redirects to an Account Activity page that you can't do…
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Internet bill
Where is my bill I haven’t gotten it yet