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device Erase After accidentally deleted esim
My Esim Delete After Erase My Device How To Get Again My Esim QR Code
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iPhone 16 Pro Max not receiving texts in a group message with Android
I have updated my iphone, changed all my settings in messages to allow MMS, RCS, and allow to send as a text message. I am not receiving messages in group texts that involve an android. I have tested with multiple people with androids/iphones. When I respond/send a message, the recipients are receiving the messages in two…
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Sales makes discount
I’m Trying to renew my sales maker discount but i don’t know where to go
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iPhone 16 pro not receiving incoming calls
Help! My iPhone 16 pro only receives incoming calls sporadically. I have spent HOURS on the phone with technical support. I have gone through all the troubleshooting multiple times. I went to a Verizon corporate store and that was pointless because all they did was call technical support. They won't give me a new phone…
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switch from physical to sim
Hello, I have an old phone (iPhone 6) with a physical SIM card and am looking to transfer to another phone iPhone14 and activate at eSIM.
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Service
Since upgrading to an IPhone 16pro my service has been terrible, much worse than with my old iPhone 13. I live in a big urban area that has supposed excellent coverage of 5G according to Verizon’s coverage map. However frequently my phone can only connect to LTE with only 1-2 bars. If my phone does connect to 5g it is also…
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3 private managed networks
I have 3 managed networks that suddenly appeared 3 months into establishing service again with Verizon. They are hidden networks that do not appear on known lists but when hitting edit where WiFi networks are they appear. Locked and labeled managed networks.I have spoken to tech support numerous times. Since these networks…
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iOS 26 update issue
after updating to IOS 26 on my iPhone 12 mini I no longer have internet when I am cellular only. I tried everything suggested except contacting my carrier. I am using tracphone which recently became part of the Verizon family.
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NFL Sunday Ticket
I have gotten the e-mail that the NFL Sunday Ticket on us is available to redeem. Follow the email instructions and also the instructions from Verizon in another thread, nothing. The tile is under MyPerks but it is not clickable, there is no link. I have talked to customer service multiple times with only being told, they…
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iMessage and FaceTime not working on iPhone 17 Promax
I just ported my numbers and account from Tmobile to Verizon and my wife and I both have same problem on our new iPhone 17 - FaceTime activation error and iMessage activation error. Please help!!
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Backorder
I upgraded to an iPhone 17 pro and it said it will be available to pick up today in 1 hour....its been 2 hours and no update. Still waiting on customer service for a call back. No where in my order placement did it say it was on backorder. This was needed today, an hour ago. It was supposedly available in all 3 of the…
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Change my number right now
Please I need to change my phone number right now I can’t call but I can’t only text
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Not receiving SMS texts from TD Bank
I am not receiving verification texts from TD Bank for my Samsung account. I have an S24 Ultra. TD Bank said I should reach out to Verizon.
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Charges
I have been with Verizon for 8 years. But once I seen how much they are charging, I am very disappointed. Speaking with T Mobile, they will pay off all four phones which total to be about 2k and we will only pay $54.00 a month for each line. Plus 3 subscriptions like Disney, Paramount Plus, etc. Also, one year of AAA Road…
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Customer service
I have been with Verizon for over 20 years. The last 2 years my bill keeps raising with no changes. Today’s customer service was the worst experience ever. Clover and I were on the phone for almost 3 hours and she transferred me when her and I were not done leaving my situation unhandled. She forgot to mute me and she was…
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Pay $39.95 or $495.00/ month makes no difference.
Long before Verizon was Verizon it was multiple other carriers, including Cellular One. In 1997 I signed up for my first phone. I have never left. I currently have 5 phones and 2 iPads on my account hence the almost $500 monthly bill. That is $6000 a year….although my bills gradually increased over the years, you get the…
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No missed calls??
I was backpacking for 3 days without service. When I came back into service my phone updated with texts and e-mails, but it showed I had received no calls for the 3 days that i was without service, which would be really rare. I know that I also did not receive text messages on a group text that both my wife and I are on.…
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Apple One/Arcade
Upgraded from a plan that had Apple Arcade to one that did not. Subscribed to Apple One Family through VzW and everything works except Arcade, in My subscription for Apple one on my phone it shows App Store instead of Arcade with an icon for Arcade when I open Arcade it asks me to pay
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Attempting to link Verizon.com account to the MyVerizon App with No success
I am new to Verizon, just installed 5G Home service. I registered my email at verizon.com, and then I attempted to link my new 5G home service account to my verizon.com logon. I entered my zipcode and PIN, but then Verizon says that they will send me info in the US Mail with instructions. This cannot be correct! Why am I…
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no call back from Robert in executive relations
I transferred my phone number ending in 0979 from AT&T at the end of May or June. I purchased my iPhone 16 Plus in Chicago at a Verizon store on North Avenue. The number was active for weeks, but I noticed that I was still being billed for the same phone line with AT&T. I contacted AT&T regarding my bill even before…
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Not receiving group text messages
My iphone is not receiving text from select group Text strings. This seems to happen when there is an android phone involved. I have an iPhone 13 with plenty of storage space available. Thank you for your help
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NFL Sunday Ticket
I’m enrolled in the NFL Sunday Ticket but it’s not letting me activate it. I can’t even click on where It says I’m enrolled like I can my other perks. It just says enrolled.
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customer service chat
I lost my iphone unfortunately. The battery went dead unfortunately so find my iphone didn't work for me, or trying to signal with my watch. I went online to order another phone and wanted to have it shipped to my work address so I can sign for it. When I went in to change the address to my work, the system wanted to send…
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Trade in credit for phone paid upfront
I just bought the latest iPhone 17 pro online through verizon, paid in full upfront. When i went to trade in my old iphone 24 pro to initiate the processing of the $1100 credit (spread over 30+ month billing), the rep reassured me that I would receive the billing credit even though i had paid for the full balance of the…
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Iphone 16 pro is not receiving calls
Hi My iphone 16 pro is not receiving calls and not registering calls in call log and also not receiving vm that clients are saying they left. This has been going for a while and i have reset network, called verizon & apple and no one can explain why I am not receiving calls I have completed every troubleshooting step and…
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iMessage not working IPhone 17 Pro
I’ve had this phone for about a week and iMessage/Facetime suddenly stopped working. Cellular diagnostics showed everything working correctly and issue could be carrier
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Pre order
I PRE-ordered an iPhone 17 pro max and the ship date was October 3rd and now it’s changed twice. It’s just getting so frustrating. Especially because people can just go into a store and get, when I PRE ORDER it. I don’t get how that makes sense. I’ve learned that preordering a phone thru you guys isn’t worth it. Should…
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I recently change my phone plan. It says i'm ineligible to upgrade through Apple or Best Buy
I recently changed my plan from the 5G Get More to the new Unlimited Plus because this will bring my monthly payments down, this will take effect of Oct. 4th. My iPhone 14 pro has been paid off. I want to get the iPhone 17 however it' on backorder through Verizon. So I looked through the Apple website and also Best Buy.…
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Formal complaint
Been on hold for over an hour trying to reach a supervisor regarding my account. Costumer service is absolutely horrible! This is an every month thing! Formal complaint
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Subject: Dual Verizon eSIM – Calls Not Connecting or Going Straight to Voicemail
I’ve been with Verizon for over 20 years and have a commercial account with 8 lines. I’m running two Verizon eSIM lines on the same iPhone (no physical SIM) and I’ve been dealing with a serious, ongoing problem that still has no solution. The problem: After a couple of days of working fine, one of the lines will: * Not…